Best Water Heater Replacement in Indianapolis IN

Richard was great! He worked hard, kept the job clean, and ensured everything was working well. More than that, he was friendly and professional; he communicated what was being done and the progress along the way. Well done, Richard! Thanks, Hope!!

Replaced Ejector pit pump in basement. Very professional, responsible and affordable.

Excellent work. Their office worked us into their schedule as soon as possible for broken water heater. Explained repairs and homeowner maintenance thoroughly. Very nice, polite and knowledgeable crew. Pricing was very fair to market rates.

On time and very polite and courteous! John was very helpful and gave me tips for maintenance on my disposal. First time using Benjamin Franklin but plan to use again for future needs

Excellent service from the initial phone call to the cleanup after the repairs. Josh was very thorough, professional, and courteous. I will definitely use Carter from now on for my plumbing needs.

We could not have been happier with our experience with L.D. Smith! We have had them out for 2 different major repairs to the main water line in our home and both time they had been awesome. Both time were over holiday weekends, but they were able to get our issues diagnosed and resolved both times. Joe and TJ were a great team, knocked out a relatively large project in 1 day. Could not recommend them any more!

The team at 1-800 Plumber were the best of several companies I talked to from the person who answered the phone to the guys who made the quote, and did the removal of my old hot water heater and the installation of the new one. They all displayed what I call the the three P's - Polite, Personable and Professional. They gave me best price, and they were a pleasure to work with. I would refer anyone I know to give them a call for any of their plumbing needs!

Fair prices. Repairs were done quickly by an experienced plumber with a pleasant personality. A plumber I've come to trust, he won't take advantage of customers with inflated prices or unnecessary repairs.

Very courteous, clean, friendly and explained all work completed. Highly recommended.

I'll start by saying that RotoRooter was not my first choice but I was in a tough position and couldn't reach any other local plumbers, so I went with them because of the convenient online scheduling. Both technicians were very courteous, professional and worked hard to get the job done. I have no issues with them. My reason for the 3 star rating is mainly to do with the front office communication and their pricing. The first technician came out with the equipment necessary to unclog our main sewer line. I didn't realize until after he finished that a second technician had to come out to run a camera through the pipes to inspect for other problems. Why they don't equip or train each technician to do both of these services, even though they're both included in the $650 price I was given, is beyond me. It seems like a big inconvenience for all parties involved. I also had to call the office 3 times to confirm when the second tech would arrive. It made a 2 hour inconvenience, a full day affair. Once the second tech finished his inspection he gave me the bad news that more significant repairs were required and quoted me $4200 to excavate and replace our cleanout. Once he left I quickly got a quote from another local plumber of $2200 and only $1000 if I did the excavation. So half the price for the same work. It's a shame that these big name trade companies take advantage of people in bad situations and who simply don't know any better. I really dislike how the pricing is pulled from a chart, regardless of what it will actually take to get the job done. Why not time and materials? I ended up doing the excavation work myself which took about 4 hours. With proper excavating equipment it probably would have taken 30 minutes. Needless to say, I did not go with RotoRooter to complete the repair and I'll likely never use them again if I have the choice.

They will not stop until the problem is corrected.

They were great. Technician Dan Luke was nice and explained everything that was happening.

Bob was right on time and he has excellent customer service and I will definitely call him again if I ever need any plumbing or system repairs.

We always use Hamm & Sons for all our plumbing needs. We live in an older house and have had to have the drain cleaned, pipes all switched out all our old metal piping and fixed various leaks throughout the years.
They have always been arrived on time, everyone they've sent out has been friendly, efficient, and explain what the situation is, what they will do to repair/replace and the prices are incredibly reasonable. I cannot recommend them enough for all your plumbing needs!

Great staff!

5 stars to Cameron and Jason for the plumbing repair work. Previous owners had covered up the crawl space access and we were left in the dark how to get underneath the house. After some troubleshooting, these guys found the access panel, located the leak, replaced the water lines, and installed new ball valves. Courteous and extremely helpful with my questions and concerns and they were very conscious and considerate cleaning up after the repair. I would most definitely recommend these guys for any future repair work. Thank you Cameron and Jason.

Andrew was absolutely wonderful. Very professional, and kind. Also, he listened so well to our concern, and lead us in the right direction for even future service with Summers...He was alao able to give understanding to our problem. Andrew truly restored my hope in great customer service!! Thank you!! May God bless you abundantly for being kind to people. ?

We have been a customer of Godby for probably over 10 years. We are on their Club Godby. I'll say they have very good service however, I called to have them look at a couple of things. There is a $99 service call which is fine. We needed a frost free outside spigot repaired and Gary the technician (who has been here before and is a nice guy) gave me the estimate to replace one outside faucet (spigot) and I was shocked. I expected it to be over $200.? but it was over $400. Labor is over $200 per hour. I told Gary to forget it and paid the $99 call fee. We will be looking for another HVAC and plumbing company. BTW, the 3 stars were for their service. If I had to give a star rating on pricing, it would be a one.

Casey was great, and very professional. Absolutely killed it. Don’t go anywhere else!

Mario was excellent to work with. Very knowledgeable, friendly, and helped me learn a few new tips. Service Plus once again was a pleasure to work with.