Best Water Softener Repair in Indianapolis IN

The water company notified us that we had to replace our nipple pipe with threaded pipe and get a new stop & waste valve. Our house is approx. 120 years old, so every plumbing repair brings the possibility of replacing a lot of pipe, digging up the yard, and spending lots. Jeremy D, our plumber, not only took the time to carefully talk me through the risks and give me updates during the job, but he was able to fix our tricky situation so that we didn't have to dig! He saved us thousands, and was polite and professional the entire time. He's knowledgeable and competent, and is in fact a pretty interesting person, though we only chatted for 5 min or so. Thanks, Jeremy and Hope Plumbing, for the work you did here today.

Joe was awesome!
Very professional!!
Thank you

Mike was very nice. He answered all my questions. Helped point out other problems and took care of them in the same visit.

My husband and I needed our Garbage Disposal replaced and Drain Cleaning service. This duo team of Father and Son did an Awesome job. They arrive on time punctual, professional and met all our needs. Very reasonable with pricing $$ compared to other Plumming Companies. We will definitely be calling upon them again in the near future.

Great services, will use them again

Efficient, neat, communicated issues well. Would use this company again.

I absolutely Love, Love, Love LD Smith Plumbing’s work and attention to detail. Christian is the nicest employee I have met, he is thorough in his application to the project. He explains everything before hand and never fails to amaze me with his expertise. The entire crew are polite and respectable and they get the job done in record time, they clean up after every job. I highly recommend LD Smith Plumbing for all of your plumbing needs, they are GREAT. I am completely satisfied with all the work they have completed for my home. Thank you LD Smith for being there when I needed you.

Very responsive, and courteous company. Amazing quality of work!!
10/10 will use again!!

Rude, very rude.

They did some sump pump drainage line work for us and left our yard looking like this. Now they refuse to answer our phone calls after other vendors told us this is not how you do lines.

I was extremely pleased with the service I received. Mr. Stephens was very professional and helpful.

All was great !

I had smelled gas from work done previously. They sent 2 men right over. They spent a good amount of time checking for leaks, and I didn’t have one. I must have smelled some back burning or something. I tried to pay them for their time, they were here for over 30 minutes. They would not accept payment. Nice guys, very professional.

I could not speak more highly of the expertise and genuine care this team takes with every job. Just met with their master plumber, Doug, and walked away much smarter than before. Thanks, Steg!

Very good communication! Serviceman arrived within given time period and was quite personable. Good service of plugged stain

Very professional! Excellent people skills and informative!

The service technician performed a diagnostic and identified the issue. He was very professional and resolved our issue quickly. The AC is working perfectly now!

Found Moon Family Plumbing off google reviews.
Scheduling was easy. Casey was professional, on time and clearly explained the service for our tankless water heater maintenance.
We will be using Moon Family plumbing for our future needs and will recommend to our friends and family!

Update: 3/10/22: Welp, I bought a new water heater now too. I'm officially broke! Lol. Anywho, at least this price wasn't as bad as the HVAC unit I got put in. Terry was very helpful, polite, nice and efficient. Here's to hoping installation goes just as smoothly! It's scheduled for next week. Fingers Crossed!Update on 2/7/22: We finally have heat! The tech Colin came back this morning and him and another tech (sorry, couldn't remember name) worked until they figured out what was wrong. They both were really nice and Colin was kind enough to answer my questions & explain what was wrong with the unit. I'm happy to say my new system is finally producing the heat it should! It cost a pretty penny too!Update on 2/4/22: I had to take this review down a star. My full installation has not been complete. On some of the coldest days so far, we don't have full heat. They started on 2/3/22 and they ran into some complications but was supposed to come back out today (2/4/22) to finish but they didn't. Said they will be back Monday due to the parts business only being open M-F.Samuel was very thorough, nice and knowledgeable on everything. I truly appreciated his down to earth demeanor and truthfulness. It made this experience better than I thought it would be. I'm a happy customer.

Corey is polite, punctual, explains things well, and I trust that his quotes are fair. We will always use him for our plumbing needs.