Best Water Line Leaks in Indianapolis IN

Took old faucet and valves off older jacuzzi tub. Replaced with all new and replaced the cold and hot shut off valves.

Hands down the most respectable and professional plumbing business I've ever used!

Austin was very thorough and diagnosed the problem and prevented a future problem. Great job.

I needed to have a new faucet installed and Carter's was very accommodating regarding my receipt of the equipment, scheduled my appointment and installed the faucet as soon as I received it. They took care of all of the preparation, installation and clean up in a very orofessional manner.

Very professional very courteous and very quick I hope if I ever need plumbing needs again they will be the ones to come out thank you so much.

My husband and I worked with Kyle. He was great to work with. Arrived promptly, provided great service and answered about ten thousand of my questions with a great attitude and friendly demeanor. He did exactly what we asked for on the job and made sure everything was functioning as it should be before leaving. Price was very reasonable and we would 100% hire him again for future needs.

Bob was very helpful and knowledgeable. He quickly fixed an issue that had perplexed other plumbers.

Good service and friendly attitude

Casey O’Brien, owner, is an extraordinary plumber. He was willing to rebuild 60 year old bathroom fixtures that I was told by another plumber had to be replaced. I was endeavoring to keep the original fixtures in this house and he enabled me to accomplish that. Other trades working on this house (electrician, countertop designer and maker, cabinet maker, HVAC have admired his work or watched him at work and have asked for his contact number and intend to use Moon Family Plumbing going forward. Casey handled the common plumbing requests with ease and efficiency. And I had a lot of requests.

Sam was pleasant, professional and knowledgeable. He explained everything clearly to me. I am very happy with his service

Dave was on-time (actually 1 minute early...) He was efficient, professional and resolved the plumbing problem quickly and completely! Why anyone would use anyone other than B&W (and Dave McDonough) is beyond me!

Had a leak under the house from the tube when we closed on our house. Scott came out early and had it taken care of in no time at all. Thank you for your quick response and very professional and friendly service. We will call them again if we have any more issues. Thank you so much.

Rude

All points plumbing was assigned to come and fix my bath tub through my home warranty company Choice Home Warranty. They reshceduled more than five times and I would rearrange my schedule and wait for them to show and they always had excuses. Finally, I was able to get a time when someone was going to show up but the technician told me it was going to be around 10:00 at night. I told the technician that was way too late to come to my home. I finally was able to get a technician out to my home after calling and complaining to my home warranty company about them not showing up and they had called the agency and told them I wasn't home when they showed up in the past which is not true. When the technician finally came to my home after I he was over 2 hours late for the appointment and I had to call beg someone to please come and assess my issue the technician walked right in asking how I would pay my co-payment before he even looked at or addressed the issue that I had been waiting for over one month to be fixed. The technician explained the reason why both of my bathtubs were running the hot water so slowly was because of something with the faucet. When he called my warranty company they said I needed to call the manufacturer of my faucet and have them send new faucets but my home warranty company said they would cover the cost of the labor. The technician told me not to worry he had extra faucets in his shop and he would return in three days to install them. He told my copay and went and sent a totally different diagnosis other than what he had told me which he knew would not be covered by my home warranty company. Two days later after I called and complained to my home warranty service about the horrible experience I had with this company the technician sent another diagnosis where he stated my plumbing issues were marked unnecessary which is untrue. Both of my tubs are dripping out hot water, there is no power and no flow. I am a bath enthusiast and cannot take a bath because it takes over 45 minutes to fill my tub and by the time it fills the water is cold. There is barely enough water to take a shower. I am a travel nurse practitioner and I have been on the front lines for the last year in and out of hotels and I was looking forward to be able to take baths again in my tub since I hadn't been able to because I have been living in hotels for the last year. I also diagnose and treat patients and never have I told a patient one thing, put another thing in there chart and then went back and changed their diagnosis without notifying them of my supporting clinical findings for the change in diagnosis and the treatment recommendations. It is unethical and immoral to lie to a customer, saying you will be back to finish a job when u have no intentions of doing so and than lie so you wont have to come back and do the work you were paid to do. I still cant take a decent bath or shower, I have to pay out of pocket since the technician lied to my company and he said I had sediment in my water heater, and replace the water heater which in some circumstances it can be covered but not the way in which the technician lied and said it was due to sediment. The technician also had a horrible cough, wore his mask more like a chin strap than a face covering, I have taken care of hundreds of Covid-19 patients across the nation and I was scared to have him in my home with this barking cough but thank God I'm fully vaccinated.

Danny was prompt, honest and very helpful. Got us fixed up in no time!!

I can't say enough about Alex and the work he has done for me. He is professional, friendly and always does a great job. I recommend Carter's My Plumber to everyone, there's no other company I would rather use.

Very professional , courteous and pleasant to work with. Installed my complete Gas line to my home , cleaned up any mess and did not leave until it was inspected. Arrived timely even the slightest delay was related to me by text. When I say this is the Company for your plumbing needs, Mr Jonathon Rooter man Service is . I'm happy to have Service restored to my home. Got very good Service and at a price that was affordable.The Warranty is great as well
Thank you ,Thank you
I even cooked on the Stove today first time since Feb 2022 looking forward to hot Showers and Heat Again
Thanks Again Jonathon I really appreciate your patience and kindness in working with me

Service 1 figured out what was causing a leak coming from out shower that 2 prior plumbers could not. Figured out and fixed the problem in 45 minutes, and for a very reasonable price. Very professional and friendly service, and were able to arrive 1 hour early. I highly recommend this plumber!

The plumber who came to my house was extremely unprofessional. I asked questions and he treated me like I didn't know anything. I'm not a plumber so obviously my knowledge will be limited.

He performed worked and then told me he couldn't guarantee the work because he wasn't the initial plumber to install my shower. He was unable to tell me how to make payment or what the cost of the work would be. He proceeded to make me wait for a lengthy amount of time before he could determine how payment could be collected.

I do not plan on hiring McNeely ever again for my plumbing needs.

Jacob and Robin came to clean my air ducts today and were incredible from the time they got here until they left. My house was pretty messy and we had to move some furniture in order to get to a vent, they were very pleasant and professional. They explained what they were doing and allowed me to see what was going on. 100% would recommended these two guys to everyone!