Best Water Heater Installation And Repair in Indianapolis IN

Called for a sump pump repair and they sent out a guy the same day. They waived the appearance fee because I was a first time customer. Brian was super nice and gave me options for replacing my sump pump. He went and got the supplies and returned promptly, then gave me a rundown when he was done. Very happy with their service and especially with Brian.

My second time using Pristine! Service Techs were great! They both were very up front about the price and service that was needed!! He was knowledgeable and answered any questions I had! My new go to plumbing providers!!

This company is always courteous, friendly, professional, and trustworthy. Through the use of top quality products and forward thinking, their solutions last longer than other plumbers' work. They're always my first choice for all my plumbing needs.

David was very polite and competent, even when I got frustrated over a miscommunication. Explained things clearly.

Pros:
Prompt communicator
Quick to schedule you in

Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)

My sump pump went out on NYE (a great day for that to happen)! Grateful Plumbers was one of the suggested plumbers for Thumbtack. Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day. He was a couple of hours late, but had called me to let me know. The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150. I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.

Same day service. Brad was great.

excellent service

They were able to come out quickly, on time, helpful and knowledgeable. They explained all my options and worked to get us the best solution without up-selling us. Will definitely use this company again

Repairs were made at by current owners, because under previous owners, sloppy work (not up to code) performed in 5/2022. Dominic knew what was wrong and how to correct, very professional. Although I had been told repairs would be at no cost, current owners left it to Dominic to inform me otherwise, possibly hanging the messenger out to dry. I thought he did a great job very quickly. However, other contractors spotted a gap between the pipe he just installed and the wall to the outside, as well as another gap that had been there for a long time, so I had the other contractors fix, since I had already given 1-800 Plumbers 2 chances.

Mark is not only outstanding on the initial installation but stands behind his work and product. I called Mark a year and a half after an installation when an issue was discovered with a water softener (the property was tenant occupied and the tenant had not reported the problem). Without issue or charge Mark corrected the problem right away. Two years after an installation I asked Mark to check that a system was functioning properly, he did so quickly and again at no cost for the service call, even though there was no problem with the unit. Finding quality, reliable contractors is not easy. I am very happy to have found Mark.

Great company. No problems

Eddie tech#1175 was awesome. He arrived on time explained everything as he went. He cleaned the sewer line and replaced a missing cap! Solved my issue so I could get to work! I appreciate his professionalism!

I had to call plumb doctor due to a backed up garbage disposal that was making my house smell wretched. Jamie got me scheduled right away and John and the guys came out and did a excellent job repairing the problem at a lower price than the other 5 companies that I had called to get quotes from. I will no longer waste time looking for another company to fix any type of plumbing problems in the future! I assure you that the team at plumb doctor is the most professional and affordable company in there field!

AWESOME, those guys are so cute. They always leave me satisfied

Absolutely will recommend these guys to everyone!!!! Honest, quick and reliable business!!!!!

Responded quickly to me during an emergency and performed quality work at a very reasonable price. Highly recommended.

Finding a pro to call back these days is a real blessing. Then to have automated texts and emails with updates on the scheduled appointment..... wow. We had a friendly plumber and the job got done on time as we hoped.

Great service

T.j. was most polite young man.

Very responsive and professional.