Best Replacement in Indianapolis IN

Trayvon was professional during his inspection even for a simple job of repairing a bathtub faucet. We also discussed some issues with my sump pump, but I decided not to proceed with that for now.

In May 2020 all drains backing up. Called Pristine and within a few hours Pristine's rep responded, evaluated. There was no high pressure and great pains were taken to fully inform me what procedures were included to remove clog, repair broken pipe,and hook up to main line. Entire crew was highly efficient and did great clean up too. All went as explained and my problem solved within 48 hours. Fair price and wonderful service. Thanks so much,Diana Mover

3 Kings Plumbing is just a hands down respectable company. If you need plumbing work done, in my mind, there is not a better place to go for any plumbing needs.

We have a maintenance agreement for our tankless water heater and had its yearly service. As always the tech was friendly, professional, and guaranteed that everything was in working condition. He answered all our questions and concerns. We have had nothing but exceptional service from Benjamin Franklin.

Technician did an excellent job
He was on site at the promised time and provided a complete explanation of the work required
Great customer service skills?

Alex did a great job today. He diagnosed the problem in less than 5 min. (faulty garbage disposal) and everything was fixed in less than an hour.

Very responsive, and courteous company. Amazing quality of work!!
10/10 will use again!!

Had the owner Mark take care of a shut valve for my house in no time and saved me over $1500 from another companies quote. My kinda company who doesn't sugar coat things and saves me money.

Mr. Rooter installed a main sewer clean out at my house And jetted my line to clear debris. They were prompt, nice, and reasonably priced. I recommend them to anyone with a plumbing issue.

I am less than impressed. They did arrive quickly and worked quickly. I appreciated that, however, from the beginning communication was awful. They also require a card to be on file before they start any work. The work is completed, they have my card and I still haven't seen a receipt. It feels like we have been taken, but I am hoping that's not the case. Everyday we were told something a little different than the day before. First, all of our flooring needed to come out and the bottom of our drywall needed to be cut out. Once they new we were paying out of pocket they looked at the drywall more closely and said it hadn't drawn ANY moisture. While I appreciate them double checking and working with our budget, it seemed like if the insurance was paying they were going to do the work regardless of whether it actually needed to be done or not. They also took the work right up to our budget ( we only know this because we asked on the phone what we were being charged). This may have been them working with us, but it could also have been them doing just the right amount of work so they could charge us our full budget. Another example of poor communication was what we were being told about the carpet. It was put on the work order that the section of the carpet needed to be cut out. After the work was done it was not cut out so we asked the worker who was doing the inspection the following day. He told us it didn't need to come out. We followed up with the office and the manager said it did need to come out. He came out the next day and cut it out himself. He also took some of the equipment (after we asked if it could be removed) and said that the other equipment would come out the next day. The following day another worker did the inspection and told us the equipment needed to stay. Then the next day when the next inspector came he mentioned that the equipment had been left upon our request (which it was not). To summarize, they responded and worked quickly, but if you like clear communication and knowing how your money is being spent, roto-rooter is not for you.UPDATE: On top of this they ended up charging the wrong card. We gave them one card to begin with, and because of some other expenses, asked to change the card we had on file. We gave them the other card number over the phone. They charged the first card anyway.

Excellent service!

Very good service.

He came when I needed him at a dreadful time. He was very nice and professional and at reasonable price.

Came out same day to replace a water heater. Very professional. Clean, careful, accurate work.

Local, dedicated to their craft what else could you hope for from a service provider

Zoe did an excellent job addressing the issue and our options.

Very knowledgeable, efficient, friendly.

Very professional and honest technician. I would very much recommend for your electrical needs.

Replaced an ancient faucet for my utility tub; did a professional job and gave me a one year guarantee on faucet and workmanship. Would use again.

Mario provided outstanding customer service. Very professional and thorough. Will definitely use Service Plus again. Thank you Mario.