Best Plumbing Replacement in Indianapolis IN

I had a hot water issue and Tyler can in and was able to fix it right away. Tyler is very excellent and clean worker. I will always call on Tyler to fix my plumbing issue.. Hope plumbing is awesome..

Great service and price. Although the install didn't go smoothly due to issues completely unrelated to Pristine, the techs did a great job and left the plumbing in better shape than they found it. Would absolutely use for future projects and recommend to others.

Professional staff, and affordable price

Rick was very determined, in a challenging situation. He kept at it, and tried hard to get parts that he needed. When, that did not work, he got my water heater working for now, until the replacement parts come in. Then, he is coming back to replace them, and do a thorough cleaning. Very happy!

They were professional, friendly and very understanding of the work we needed to be done and the timeliness. I would recommend them to others

Fast same day service! They had a repairman at my house quickly. I had a clogged bathtub and a leaking toilet. Everything was fixed in about two hours. I would highly recommend their services!

I called about fixture installation in our shower bathtub combo and sink. They came out the same day and had it done in a few hours. Great service! Very polite and personable with quality work. Would definitely recommend!

He literally just finished the job I'm very pleased. I had several other quotes and everyone was telling me that I needed a brand new hot water heater. How ever he knew exactly what the problem was and I did not need a hot water heater. He is very direct and very helpful with his information and even helped me set me up for any future regular maintenance. Definitely in my contacts now and will recommend him to others. Thanks again for the informative and quick service. Cassie.

I am really happy that I chose them! Great people to work with!

Van was very professional and courteous. He answered all of my questions and provided helpful tips for the future.

All I can say is thank you for sending Jake
True Gentleman
Honest Man
TY
Steve

Quick, professional, knowledgeable service. Ron came out today and gave us an honest quote for repairs to our Septic system. We always call Acme!

After seeing Bob's business card posted in my real estate office stating that he does a great job, I was totally shocked at the experiences I had using him on two jobs for my clients, which were done in the same time period.

#1 Property- The bathtub faucet in the clawfoot tub was leaking in the back, and needed replaced. Also, the washing machine drainline was not plumbed in properly under the previous owner, and needed corrected with a proper trap installed.

Bob fixed the laundry drainline, and then came back to do the tub faucet when it came in after ordered.

After the work was completed, I received 2 invoices:

-$1,072 to install new tub faucet($220 of total) and 2 new shut-off valves.... also had to move clawfoot tub to access. And, I found out later that the tub faucet he had installed was not a match to the one that was in before, and had a shower riser. It was understood that he ordered matching faucet with riser.

-$848(after discount!) to cut a 1' x 3' section of wall to access laundry plumbing to repipe with mechanical vent and run drain

The amount was extremely high in price compared to other plumbing invoices I have seen over the years. So, I contacted Bob and asked what his hourly rates are. His response was that he charges a 'Flat Rate'.... by the job only, and not hourly. He then said that his rate fees were on his website. I went to the website and did not find any rate sheet. So then, he began taking pictures of a 'plumbing labor manual'(?) with his finger pointing to prices and emailing them to me. I let him know that it was not clear what I was actually seeing with the pictures he sent. I then let him know that I was going to go out the next morning to look at the work he did, and then I was going to call a few plumbers to find out what they would charge for the same work. I told him that I wanted to resolve the situation as soon as possible, and GET HIM PAID.

The next morning I go to the residence, and find that Bob had gone back into the occupied rental- WITHOUT notifying the tenant, and cut out all of the work that he had done! Evidently, he didn't want anyone to see what he claims was over $1,500 worth of labor- even after I expressed that we wanted to get the situation resolved and pay him asap!

Another licensed plumber was hired to come back and complete the work again- the cost was $650, including the tub faucet that matched the previous one. PRICE DIFFERENCE OF $1,270!

#2 Property- There was no water pressure at the house, and the sump pump was constantly running.

Bob came out that evening to analyze the cause of the problem, and was there approximately 15-30 minutes according to the owner/tenant who were present. He looked in the meter pit and the basement, and said there was a water main break near the front porch and about 6' down. He doesn't do excavating, and so we would need to have it dug out for him to come back and repair. I found a company that was able to do both the excavating and repair. Since it was the day before Thanksgiving, I went ahead and had them get the job done for the tenants. I then let Bob know, and told him that we wanted to pay him his service fee for coming out.
He sent an invoice for $317.00! I asked him if he had used any professional equipment and how long he was at the house. HE DID NOT ANSWER MY QUESTIONS and then again sent me a picture from a 'plumbing labor manual'(?) that said it is $272.00 for 'minor leak detection'. My client went ahead and paid him $45 for the service call.

Bob the Plumber's invoice states, 'Get the price before the work is done and save money $$$$'
There was obviously a reason these prices were not given to me before the work was done! :(

poor customer service, called with emergency waterheater leaking and no hot water with a unit still undet warenty and was told that becasue of hoilday weekend they don't install water heaters and go three days without hotwater.

Steg was called to replace valve between water supply and toilet. Received a prompt service call same day. Tech was pleasant and had the new valve on in about 15 mins. However, we were given a bill for $190 and told if we joined a service plan it would be $170. Bill was excessive for service rendered. After tech left, toilet was found to run continuously. For $170 you think a tech would check it. Also, found debris and water on the floor, apparently poor clean up. We will look for better value next time.

Floyd Crenshaw was our tech. He was professional, explained in detail what the problem was and fixed it quickly,we bought a service contract as he also showed us how to save on future purchases. We are very satisfied with. His promptness and fresh friendly service. When we upgrade further in the near future we would like him as our tech. He was excellent.

Mike was prompt, professional, friendly, and thoroughly knowledgeable with regard to the findings of our unit today. We wouldn’t hesitate to ask for him! Exceptional service!

HVAC purchased, doesn't work after spending $25k

Casey is knowledgeable, professional, and friendly. I appreciated the free estimate and the work he performed to replace water lines to our washing machine, and install 2 toilets and a vanity. We will call him again the next time we need a plumber!

Tracy took time to explain everything he was inspecting - what he was looking for and what he found.