Best Plumbers in Massachusetts

We were impressed with the quick response from the Plumr technician. He was very thorough and professional. The price was reasonable and the job was very well done. We will definitely call Plumr for future plumbing work.

These guys are amazing. I live in a condo, and my neighbor in the unit below reported a leak in her bathroom. She called Lexington Plumbing, and they did an outstanding job. They quickly identified the location of the leaking PVC fitting in the unit above (in my bathroom). The faulty plumbing was hidden under the tiled frame of my bathtub. I was afraid it would be a mess when they removed the tiles to stop the leak. But after they fixed the leak and put the tiles back, everything looked like it was never touched. Great job, and reasonably priced too!

I recommend these guys 100%. When I call Joe the owner or the secretary that’s the beginning of my plumbing problems being resolved….every time!

As a property owner I appreciate and need that responsiveness.

Great service!!!!! Excellent work very clean and professional. And fast response. Highly recommend.
Thank you!!!!

Had a water heater go out just last week. Very bad timing as we had a roof leak (the two were not related). We called Pann but were worried that cost of the heater, coming at the same time as other home repairs, would be an overwhelming burden to out wallet.

Michael Bunik, Pann manager, worked with us to make sure we got a great water heater in a timely manner, at a price we could afford. We were really glad we called Pann.

The Pann techs, Dana and Andrew (Drew), were very professional. Like all Pann jobs, they arrived on time. I was worried about complications in terms of getting the water heater in place due to our particular home and the addition of our basement door being inaccessible due to snow. I shouldn't have worried. Dana and Drew quickly found the best route to get the old heater out and the new one in. They worked in a very professional manner and finished quickly. They took the old heater out and cleaned up everything related to the installation. Even to the point of Drew making sure that there was nothing at all that may have dropped on the floors; a post installation inspection as it were.

Besides the great service, there were two items that show the professionalism of Pann. Michael Bunik is familiar with our home from previous visits. Michael had Dana and Drew bring out a shorter water heater (I guess they make them in different heights, albeit with the same water capacity). This was because, on another visit Michael noticed that our heater would install, to meet code, easier if the unit was shorter. Note that this was simply Michael's eye for detail in regards to home maintenance issues. At the time Michael took note of the height issue, our heater was functioning properly. He's just that good in helping homeowners be satisfied with Pann's service.

The second item of note was that Dana took time to make sure that I knew how to light (or re-light) the water heater in case the pilot went out. This wasn't trivial, it took a few minutes for me to learn. The upshot is that I'm now confident that, in the case of a pilot light going out, I can re-light it myself. I know that the instructions are on the heater but, by Dana's taking extra time to have me go through the procedure, I don't have to fumble around or worry that I'm doing something wrong.

Thanks to Dana, Drew, Michael and Pann for a great experience and a great water heater.

No heat fixed no problem Hard worker Very professional

Arrived ten minutes after I called and completed the fix with 20 min of his arrival using parts already on his truck. Probably just a coincidence that he was nearby, had an open hour when I called, and had the parts on hand, but I was impressed!

I called them for a last minute issue this morning. They came within the hour to check it out. We were installing a bidet and the pipe that connects to the tank wasn't screwing back in properly, so when we turned the water on, water would start leaking out of the bottom of the tank. Rob Jr. Came within the hour of me calling him and fixed everything really quick within 10 minutes. Turns out the threads were crossed, and he even helped finish the installation of the bidet. He can work around really tight spaces as well. Expert service!

Great experience. This is the second time that I used them. Their fee is reasonable, service courteous and prompt and there was a choice of methods to settle my bill.

Professional and knowledgeable
to the point
solved the problem
made the repair quickly *****

I have nothing but great things to say about Brian and Winters Home Services. He was punctual, professional, and the workmanship is stellar. Competitive pricing and responsive customer service. Highly recommended!

Barrell Plumbing is the worst service provider I have ever encountered. The receptionist is so rude and unprofessional. She slammed the phone while I was trying to explain to her that I never received any confirmation of appointment, so they should not charge me as there was never an agreement of order. I got not only excellent services from another provider, but also email confirmation and introduction of the team that would be working on my order. I received further email follow up from that provider to ensure I was satisfied with their service. It's like day and night compared to what I got from Barrell: rude receptionists (a woman and a man), no confirmation of appointment, $165 bill for dispatch fee and labor charge while they did not perform any services. I don't know how they can live with themselves charging people for nothing.

Several issues. First, please be aware there is an initial one hour paid consultation to review the job. My consultation didn’t take an hour and was no more than 30 minutes, but an additional hour was added to my final charges on the day the actual work was supposed to be completed. Second, neither the initial consultation nor the work was started when agreed. Lastly, part of a follow-on to the agreed work, small be important part of final completion, never was addressed as promised. Even though the work was paid for in total prior to this final process step, that probably wouldn’t have taken 30 minutes to complete, it wasn’t and attempts to have it done ignored and disregarded. It had to be completed by someone else.