Several issues. First, please be aware there is an initial one hour paid consultation to review the job. My consultation didn’t take an hour and was no more than 30 minutes, but an additional hour was added to my final charges on the day the actual work was supposed to be completed. Second, neither the initial consultation nor the work was started when agreed. Lastly, part of a follow-on to the agreed work, small be important part of final completion, never was addressed as promised. Even though the work was paid for in total prior to this final process step, that probably wouldn’t have taken 30 minutes to complete, it wasn’t and attempts to have it done ignored and disregarded. It had to be completed by someone else.
