Best Plumbers in Massachusetts

Always satisfied prompt courteous professional

I own a large old West Cambridge Victorian house and for more than 30 years have used WJ Malcolm Inc. to fix its intermittent plumbing and hot water heating problems. They are honest, reliable, and competent. They keep their appointments, and respond promptly to emergencies. I strongly recommend them.
Robert Neer

I used TJ Sillari for the first time. I am very content about the services I received from them. They are responsive and extremely knowledgeable. They showed up on time and pointed to the root cause of the the issue I had with my steam boiler and fixed it. They have my business and I recommend them without reservation!

I would highly recommend Water Mold Fire to anyone experiencing water damage in their home. They provide excellent customer service!!!

We have been using Bell Tower Plumbing & Heating for years for all of our plumbing needs. We formerly owned a multi-unit apartment building and used Bill on a regular basis for many, many, tenant plumbing issues over the years. We also use Bill at our own home. He is very professional, on-time, quick to respond, reasonably priced, dependable and honest. Bill never tries to up-sell a job and I have always been pleased with his work. I would recommend using his services to anyone and have many times to family members and friends. He is outstanding and you won't be disappointed.

Overall, I very much enjoyed working with Ernie. He is a really nice guy and does a professional, clean job. I would hire Ernie again.

The scope of the work Ernie did for us included: running a gas line to the attic for a new HVAC unit, repositioning gas for a new basement HVAC unit, and installing a new on-demand hot water heater. This project ended up requiring upsizing the gas line all the way back to the meter. To further complicate the job, the work was done in two phases so that our house would not have any interruption to hot water or heat. Further, as Ernie was separate from the HVAC company and the electrician, there was need to orchestrate scheduling of work around the progress made by other companies.

What went well:
- The result is that the work is all running as expected and was properly permitted
- The work was clean and tucked away to allow for finishing the basement and attic
- Ernie worked with me to phase the work such that there was no interruption to gas appliances around the house other than what we agreed could be worked around (our dryer was down for a couple days)
- When one of the gas pipe unions was a bit too loose and was leaking a little gas, Ernie responded immediately to tighten it up
- Ernie ran some gas pipe through a fairly difficult path to get from the basement to the attic

What could have been better:
- As with all good tradesmen, Ernie is busy. This combined with family circumstances meant that Ernie was not consistently responsive in trying to get work scheduled
- We could have communicated about the path of the gas pipe in the attic better so that it was located in the right spot the first time instead of having to pay to re-run it tighter to other piping
- Due to a change in the code and the need to keep the old heating system working until the attic HVAC was running, there was a miscalculation of gas pipe size that lead to an initial failing of inspection and a significant amount of re-work. In the end, Ernie made good on this such that I paid for the unanticipated scope of upsizing pipe all the way back to the meter and he ate the cost of reworking what he had already done that needed to be upsized.

Again, overall I would hire Ernie again, and in fact do anticipate enlisting his help for finishing a bathroom in the basement a year or two from now.

Fast and professional - there when you need them and worth the price

I called 4/8/2021 and got the calling service that dispatched me out to the Matt who returned my call (within an hour), and was very professional over the phone and was able to schedule me in for the next morning 4/9/2021!
Patrick came to my house and he was through, and communicated everything very detailed, but in a way I could understand. He also cleaned up after he completed his work! Patrick was professional, friendly and easy to talk to. Thank you, The Drain Guy! Will be highly recommending you to anyone in need, and also will call again for your services!

LB did the plumbing for our kitchen renovation and installation of a new washing machine hookup and laundry sink. We have since used his services for other repairs and couldn’t be happier with his work. He is always professional, communicative, and friendly. He is punctual and leaves things cleaner than he found them. It’s easy to see that he takes pride in his work and takes great care to complete each job to perfection.

Michel from this company came to my house and converted oil to a gas system. He did a very good job Michel is very honest and his prices are fair I will definitely recommend this company to my family and friends he is very hard working if can give him 7 stars I would and I am very satisfied with his work and he is very fast.

Very pleased with Cardarelli Plumbing's work today. Scott and Jordan arrived on time. Got the job done quickly, despite unexpected problems and cleaned up too. Definitely will call Cardarelli again.

Great plumber. He is the guy to use!

Shouldn't look forward to having to call the plumber but the whole team is so pleasant and professional we do. Had them come out to Arlington twice in the past 2 months to do separate steam heat repairs on our newly purchased home and they were extremely responsive, helpful, reasonable and efficient. Couldn't give a higher review.