Victor's Landscaping Inc.

They do a good job maintaining my plants and yard. I'm away a lot so it would be nice if they communicated a little better about the health of my plants. Came home to two very dead plants with no notification about it. Had to spend a lot of money for them to replace them. Overall prices are a little steep as well. But after calling 20+ landscapers after I moved in to my house, this company was the only one that answerd the phone. Customer service also responds in a timely manner.

Victor's Landscaping has provided excellent service for my landscaping projects, from consultation and design and estimates to installation of desert landscaping and patio and walkway to efficient billing and follow-up. The work crews arrived on time and were conscientious to protect the property and to do a thorough clean-up. I highly recommend Victor's Landscaping.

I recently had my backyard landscaping done with Victors. My requirement was a low cost but yet a neat one to cover the dirt as this was a new build. Ana the project manager was great to work with. She helped schedule the whole work the way I wanted and completed the work at earliest possible time frame within the original estimated cost.

Everyone I spoke with in the office was fantastic. However the work that the crew did was haphazard, rushed and incomplete, despite my instruction to take as much time as needed. Additionally, the crew left without saying anything. So I didn't even have an opportunity to ask them to fix it. Pretty disappointing.

Your staff did offer to have the crew return, which I appreciate. However that was a week and a half after I hosted an event in my home, for which I wanted my yard cleaned up to begin with.

My Mother and I have been using their services for about a year and half. We were going to leave the last renewal, but when we threatened, they finally got off the dime and got out to the property (3 months after we started calling to get them out and 2 months after our contract expired). My mother left numerous voice mails that they claim they have no record of (yeah right). Then, when I had them out to treat weeds that had come up during our 6-month contract, they were dragging their feet and not responding. Finally threatened to leave and suddenly I get a response from someone. They come out and treat but the receipt now shows different wording about what is not covered than our original contract. So, I email the person again and, since they can't seem to keep track of phone calls, said I am only dealing with them via email so I have a record. I asked for them to send the proposed language of any renewal and keep their word that they would simply schedule us without us having to keep calling and emailing. Well, 4 weeks later and they still hadn't responded. So, even though we were in the process of getting a new provider, my mother wanted to give them a chance to respond and do the right thing by keeping wording on our contract as it has always been (lists 4 specific weeds that are not covered instead of just grassy weeds which is far too subjective. The owner decided he didn't want to respond and would let us take our business elsewhere, which is very very very fine with me. I tried to get my Mother to drop them 8 months ago. If you want to deal with people who return calls and emails and do what they promise they will, I suggest you run away fast from this company - there are too many competitors out there that know how to run their business and don't given you excuses like we've had people out sick for two months.

We had Victor's Landscaping replace the irrigation lines in our back yard and design and install new several new plants in conjunction with a pool project being completed. Ana is an amazing designer, and the technicians came out to our property were friendly and professional.

When using this company be very aware of additional charges when using a credit card! I paid an additional $ 360 .00 because I did not pay cash for a very extensive irrigation upgrade. I did not read the fine print!
Due to lack of sufficient help the project took over 2 weeks to complete.
Be sure you understand every nuance of the contract and are in agreement as to what will be accomplished and watch the wording used. The work was great but there was confusion over what was contained in the contract and the billing department leaves a lot to be desired!

Everything was fast and easy.

Made the appointment online, the tech arrived early in the morning, completely covered our artificial turf and the nearby bushes with tarps, sprayed the olive tree and cleaned up. Payment was online.

Again, all fast & easy!

My yard is a joy to come home to! Victor's maintains it beautifully.
This company is responsive, professional, thorough, and extremely
competent. There are people to call if you have a problem. I have
had their service for several years and am very pleased.!

Hi, my name is Bob. I have had Victor's Landscaping for many years. I couldn't be happier with their great professional and curious service.they really go that extra mile to provide the best customer service possible. And better than that, they are extremely reliable. And if and when ever something comes up to make them unable to come on your scheduled maintenance service day, which very rarely happens, they call you to let you either know they will be a little late or just cannot make it to your home that day. I truly love the scheduled maintenance service. You always know when they are coming and you never feel in the least bit concerned about the quality of their service. They truly give their customers the VIP service. Really give them a try, you will not regret it. Before finding Victor's Landscaping, I went through numerous landscaper's. I could never count on them to do the job well or even what I asked them to do. I was at my wit's end with it all. They would tell me they would be at my house on certain days and never show or call it was so frustrating, wasting numerous days and no one even called to let me know that they wouldn't make it that day. If you want great service, really call Victor's Landscaping. They are the best in all there services. Have a great day everyone. Sincerely, Bob. C

We have been customers of Victor's Landscaping for well over 15 years. They always aim to please and provide courteous, professional service.

The staff is always nice and helpful. The appointment times are always kept and the jobs are done efficiently and correctly. Their prices are very reasonable, even though you pay for the credit card fee. I highly recommend this company and their services, especially if you want a job done correctly and reach them by phone or email for information/help.

Ghosted me on scheduling service for work that was approved through a quote.
I was told that scheduling was 2 weeks out. I was fine with that, just wanted get it scheduled.
After a week of waiting, my credit card was billed for a deposit, and no scheduling had been agreed appon. So I was expecting 3 weeks out or more? F-that. If they couldnt handle the work load they should have take my money. Canceled all services AND they still charged me a processing fee!!!

We've been using Victor's for several years to keep a vacant commercial piece of property free from trash and weeds. Victor's has always helped us for any job needed evening repairing and replacing portions of our wrought iron fencing. Would highly recommend Victor's Landscaping.

Victor's crew did some grading on my lot to facilitate better drainage away from my foundation. Plus removed 2 rally large bushes. All work was done in a timely manner once it was scheduled. The crew were very nice and did a great job cleanup job of the area at the end of the job. Definitely would hire Victor again.

I have been with Victor's for over three years now. Their work is always thorough and top notch. Victor's always exceeds expectations. My desert landscaping never fails to get compliments from neighbors but especially from passers by. Victor's takes care not only of the appearance of the yard but also regularly inspect the irrigation system to make sure it is working properly. Victor's Landscaping is the total package!

Victor's Landscaping is the go to source for all things landscaping. I have used them for the past twenty years and I am constantly amazed at the quality work I always get from Victor's Landscaping. His crews do a wonderful job, and know almost instinctively what needs to be done. I appreciate Victor, his crew, and his office staff, and will continue to use them for all my future landscaping needs. I recently had them trim my two date palms and fan palm, and they did a fantastic job. More importantly, they cleaned up all the debris from it in such a way that you could not tell they were even there.

I’ve been a customer of Victor’s Landscaping for more than 10 years now. In addition to bi-monthly landscaping, they have performed other maintenance needs for me as well, such as: trimming and thinning my very tall pine tree, repairing my rear fence, installing a trailer parking area, backyard landscaping, and repairing my decorative brick facade.

The service they provide is top notch and the quality of their work is always very good. If you are in search of a reliable and fairly priced full-service landscape company, then Victor’s Landscaping just might be the company you’re looking for.

Not the cheapest or most expensive- but, Victor was a good salesman(never saw him after the initial meeting), was told a supervisor or owner would stop by almost daily to check on the work and address any issues I would have. Never saw them after I signed the contract. Just over a year, now I'm replacing valves, leaks all over from the drip system they installed, over half the plants have died, I needed at least another ton of rock to cover the yard- for the bag of goods I was sold and the price I paid, would never recommend Victor

I highly recommend Victor’s. They have been taking care of my yard for almost a year and it looks better than it ever has. I tried two other companies before them and although they were a little less expensive, the outcome was mediocre. Victor’s is very communicative and pays attention so if there is a problem with say the sprinklers it gets attention before half my yard is dead. They know how and when to trim what’s in your yard. You won’t have to tell them that yuccas should not be trimmed into globes! Very professional!

I am giving two stars because unfortunately, I have more complaints than praise for my experience with them. I used their services recently and will start with the good. The team of three men they sent to work on my yard were fantastic. They were friendly, efficient, and communicative. How these men could smile and be friendly while working in the hot summer sun is beyond me. I appreciated them.

On to my gripes. The office is a hot mess. I called and gave them my info to schedule an appointment, only to have to call them back five days later to say I still need an appointment (someone was supposed to reach out to me to schedule my appointment and never did). So, the second time I once again had to go through giving my information because they didn't have it. It was like I never made the first phone call, which irritated me because having my yard cleaned up was time sensitive.

They tell me someone will be out to assess my property and provide an estimate. I wait all morning well into the afternoon. I receive an email with the estimate later that evening, which irritated me. Here's why: Apparently someone came by but didn't bother to ring my doorbell. I wanted to show the person specific areas to make sure my needs were clear and there were no surprise charges. I wasted my day sitting around waiting for someone to come when in fact, they did but didn't bother to let me know. So inconsiderate.

Speaking of surprise charges, if you hire them, expect to possibly pay an additional $100 beyond what you thought you would pay. During my phone conversation with the office I was explicit in what my needs were and specifically asked what I would be charged for. At no point was it mentioned that there would be additional fees for services I didn't ask for. Yes, looking back it was vaguely mentioned in the contract as fees MAY apply (not WILL apply), however they just as easily could have placed it in the actually bid clearly. Or perhaps if I had a chance to speak to the person that came and assessed my property in ghostly fashion, this would've been covered in the conversation. I felt the way thet went about this extra charge was shady, therefore losing my trust. I paid it, but with resent as I felt trapped by what I think is slithery business practice.

So much of this could have been avoided if this company had better communication skills.

As far as my yard, I am pleased by what the men did. They were smart with the time I paid for and brought my property to a place where I can actually breathe. Thank you, labor Team!

As for the people working behind the scenes, I just can't.

Diseased tree removal and replacement. We had a slight glitch in the job but that was also due to our schedule having been moved up since we offered to take a schedule change if they had a cancellation/reschedule. Stump grinder wasn't available at the time of removal and that put us back a couple of days. Not a big disruption and I would have given a 4.5 but doesn't seem like that option exists. Victor and his team do a good job and we recommend them for their expertise and ability to accomplish the work needed.

The work they performed at my property was great. They came and were timely and professional. They cut and trimmed my tall Palm trees and the Mulberry tree also. The price for the service was fair and the trees look great. I plan on using them again.

I have used Victor's Landscaping for a couple of years now, and every time I need their services they do an excellent job!! They are always so organized and their customer service is on point! The maintenance crew is very fast and leave my yard looking great. Highly recommended them.

Did not show up for the day of the estimate. Made excuses as to why they didn't show up. They asked if I wanted to reschedule and I declined. Next day I find someone going though my back yard saying he is with this company. No phone call no knock or doorbell ring. Between the trespassing and staff that is clearly incompetent I insist you stay far away from this place. Guy who was in my back yard should consider himself lucky.

I hired Victors to landscape my small backyard space at my new home. I am very pleased with how it turned out. The workers were all professional and the project was on time. I had gotten a bid from another landscaping company and Victor's by far was much more reasonable. I would definitely recommend Victors for your landscaping projects.

I manage a very large property and had a jungle of weeds and debris. From start (initial call) to finish (work complete) each and every person was A+++. Hard to find quality, reliability and affordability in one company but Victor's has definitely accomplished the task. Definitely recommend!

Trimmed two trees. They did a very nice job. They had a vehicle issue the original day they were scheduled to come. They contacted me immediately and came out first thing the next day. It was handled very well. They cleaned up after so well you would never know the trees has just been trimmed.

Victor's Landscaping has been wonderful on my artificial grass project. The pricing beat all my other quotes and their team has been professional, courteous and has kept me informed throughout the project! Victor came out the day after I requested a quote which was very impressive. I highly recommend them for any landscaping needs.

Victors landscaping is an outstanding company with very professional
service and my trees and yard always look dazzling after completed.
I highly recommend you call Victors landscaping you will not regret it
Anna, Delia and the entire crew are so customer friendly. You don't see that quality much anywhere, but you will with Victors Landscaping I have been contracting them for many years and I know.
Thanks again Victor!
Michael Espinoza
phoenix

Needed a landscape refresh as we prepare our home for listing. Victor’s listened and came back with a reasonable proposal that addressed our needs.

A simple clean-up of existing plants, a few new plantings and paver repair. It looks great.

Others did not listen and came back with a total re-landscape plan. Ridiculous. They didn’t listen. Victor’s did.

Crew was punctual, courteous and professional. We would absolutely use them again.

I bought a different home with a drip irrigation system. The homeowner did not understand how it worked and could not explain it to me. A month in, the drip system started to run constantly. My water bill was enormous. A call to Victor's and they responded the next day found the problem and fixed it reasonably. I highly recommend Victor's.

Very interesting. If you look up their reviews on Yelp, angie's list, etc. the scores are very low. Here they are moderately high. No fooling. One of the raters has the last name of Pope and that is the owner's last name.

This company is all about money. They came up with a fuel surcharge when gas was $3.50 a gallon. It is now $2.25 a gallon but the surcharge stays. It was $60 on my last bill. Not the entire bill. That's the surcharge only. Sign up with these guys if you want to part with your money fast. They are always trying to sell you services you don't want or need.

Their guys literally don't know how to recognize a weed. I pay a pro to do weed spraying 1-2 times a year, but pop-ups occur throughout the year. They will mow the lawn, weeds and all. They never remove the weed or treat it. They just treat it like the rest of the lawn. You get it removed only if you take photos and send these to them and then are present to remind the guys when they come out. A lot of work for the customer. They supposedly have an inspector but I've never seen the guy and the only time I ever heard from him is when he is selling more services.

I do not want them to touch my irrigation system but they go in there anyway. The last 2 times they left the Run switch in the off position. One of these times we had nearly 120 degree heat and my water was off for 2 weeks and I didn't know it because I am the only person who goes in there and I didn't suspect they went in there. This cost me several plants. When I complained to the owner he said I have a bad irrigation system but offered to fix it for $500. No, I don't have a bad irrigation system, I have bad landscapers. I should say former landscapers.

Very poor communication, or lack thereof. Victor was supposed to meet at house between 9-10am to perform work. We’re out of town and had people waiting there until 10:30... no show, no call. Was contacted by Victor after noon complaining he’d been waiting at the gate for 30 minutes. The nerve! Also, I was told by office staff that the Victor was given a gate code. Also, even though I was clear we just wanted the work done (it’s time sensitive) he was only there for an estimate. Moving on, never to return

I contacted this company via email and phone call on April 2 to have this company bid on landscape maintenance at my home. I verified verbally that someone would be at my hone by 2pm on April 9. By 3:30 today no one showed up and no contact was received. I called this company again and the lady I spoke with said she did have record of my inquiries and understood I was scheduled for service today but did not know why no one showed up. However, the lady said I was called but did not answer. I did see a call but for some reason no message was left. Nothing was communicated why no message was left or why it appears only one call back was made. The lady who I spoke with today said she didn’t know what happened but I didn’t talk to her. I replied that should not matter. I have had serious problems with finding a good landscape company and thus experience was no different. No one actually communicates. Their primary issue is not to communicate and certainly not accept responsibility. How companies can put such glowing, self serving descriptions on their website but have no clue about customer service is amazing. Lost me as a customer before they ever start. I am certain anything I say does not matter. Sad

I've used Victor's for a complete backyard conversion and patio installation and also for tree pruning. The estimate was complete and timely and the work crews were thorough and conscientious. I'm very pleased with Victor's Landscaping services.

Victor was a true God send! After using unprofessional landscapers I called Victor and he came and had to redo work that was already paid for plus finishing a less than half job and redoing things. He is creative in design and suggestions were just right on. His crew were efficient and worked hard and fast. Victor started the job on time and finished on time. His office staff (Ana) was always on top of things and kept in contact to see schedule and follow up on work done. Definitely call them first!

Victor's landscaping is probably the best landscaper I have used in the past 5 years. The crew was polite and very friendly. They worked hard and got the job done. Most importantly, they left the area in better condition than they found it. Great company!

We have been working with Victors for at least 2 years. At first, the service was good. But as time dragged on issues kept cropping up, and they didn't seem to really care. The right hand doesn't know what the left is doing at this place. We issued directions for them to please stop running their trimmer against the wall knocking off paint (easy to do), but they continued to do it. Besides the normal stuff of cut cables from trimming (this is simply not paying attention and going too fast), the issues with the Office staff were constant. They would not get back to us. We told them we wanted only our front lawn reseeded (like last year), and they end up doing the whole lawn, and charged us double anyways for their mistake. They changed the controllers to flood the lawn for the reseed to germinate, but never bothered to come back out and change them back after the lawn was germinated and it was obvious - nothing proactive. So, I had to ask them to do it. After two weeks, they still had not done it. I had to ask again. Another week goes by and they guy never shows up. Finally the 4th week they fix it, but put the blame on me (yeah right...). Then, because they never came for 3 weeks, they charged me for lawn mowing (which they didn't do) that they could not do because the lawn was wet because of the timer issue, which I had already requested 2 weeks earlier for them to fix. The won't even acknowledge the letter I sent with the 3 emails between me and office staff of the aforementioned battle and requesting they waive the $65.00 lawn mowing charge because of their inability to fix their own makings. I have no idea how to change the timers they installed. They bill themselves as full-service...yeah right.

The lawn work is good, but the constant battles with screwups by the office has just made me say enough is enough. I suggest you find another company.

As an absentee owners we are very pleased with how well Victor's Landscaping maintains our lawn,scrubs and trees. If they recommend pruning or replacing something and I don't know what it is, they will send me a picture for my approval. They are very prompt in responding to any concerns we have.

I highly recommend their company.

I use Victor's landscaping for all our backyard needs. They've been very good at not only maintaining our yard but providing consultation services, repairing irrigation issues and even doing a major project requiring planting a number of trees and other plants. The customer service is very easy to work with and their specialists are great.

they do a great job, really appreciate the communication

I can only say this is a disingenuous company. I asked for a quote and they sent someone out. I explained what I needed done and they provided a price. I agreed to the price and paid 1/2 upfront as they requested. The day they arrived my wife explained to the foreman how she wanted certain plants trimmed which was no different that my explanation provided to their estimator. 10 minutes later I received a call from their office saying that now my property was determined to be a clean-up and cost $120/hr.. I asked why? The girl said because of what my wife described. When pushed to explain in detail the girl could not. I expressed this is not what we agreed to and they packed up and left at my request. The owner called and explained I changed the scope (oh sorry that I asked to have one small bush removed and 1 out of 4 ficus nitida's needed slightly more trimming) even though 1/2 of my bushes did not need trimming nor the trees since I have another company manage them. I do understand that additional work may be an additional cost but the foreman should have mentioned that up front , even if he had to confirm with his office (the owner disagreed and said that was not his job). So, by the time I was on the phone with their office, the plant was already out. At the end of the day, a difficult company to do business with.

3/15 - From my perspective 1 small bush removal should not constitute a change of scope to a total clean-up. I again reiterate that the foreman prior to removal of the bush should have simply stated sir, this may be an additional cost, let me check with my office and confirm before I start the work. I explained this to Victor who said that is not the foreman;s job. Perhaps Victor you should change your policy and empower your foreman with the ability to at least advise of a pending additional cost before doing the actual work and then check in with your office. It's pretty obvious Victor that it's your way, and not your customer's and when push comes to shove, the right side is your side, not the customer's.

VERY POOR COMMUNICATION from this place. We had Victor out for a quote to trim our mature Mesquite trees. His crew came after one failed time & day. They completed the job well and I was impressed with the attention to detail after. However, when I called to have them back to re-trim a tree that wasn't completely trimmed the first time I could not get them back. He made three appointment times and then just blew it off. Take your chances.

I submitted an online request to schedule an estimator to come out. Analisha responded that their next available appointment was on June 2. I responded asking for an appointment on June 3. No response. Come June 2, an estimator shows up. Rings the doorbell twice and then helps himself to my backyard. I wasn't home and my fiancé (who works from home) was surprised by a random man walking in our yard. Thankfully our dogs were inside at this time. My fiancé went out to see who he was and not once did this guy say who he was or which company he worked for. Completely unprofessional. Will not be pursuing their business.

Victor's Landscaping has been doing our landscaping & maintenance for our homes for 15+ years. They have taken care of small and larger landscaping projects, bi-monthly service, and periodic repairs, etc. I always find the office staff helpful when I call or email. The crews work hard. We are very happy and have recommended Victor's to many friends.

I've had at least 6 so called Landscaping Companies in the 20 plus years I've lived here, perform services at my house. Victor's is by far the most professional company amongst them all. They did not blow off replacing or repairing bad sprinklers like the other companies did. They did the front and the back of the property every time, unlike one company tried to pull on us by only doing half and half. We also hired two guys who advertised themselves as Military Veterans to show support for the VETS.....THEY were the worst of all of the companies we hired. Victor's has a Crew Chief that comes by and looks at the job that the crews are doing, thus holding the crews accountable for their work. I personally would recommend Victor's if you want the job done right...... every time.

Worst landscape company I have ever dealt with. Thousands of dollars spent & my yard looks worse then when I started with them. After 8 months of throwing money down the drain to fix irrigation, grass etc. Still have issues. Leaks, zones that are not working & dead grass. Stay away from this company!

I hired this company to remove some broken tree limbs and grading at my house. The tree work was fine though the grading was over-priced...they charged $179 per hour for supposedly 2 men and equipment.
Day 1 was 1 man with a shovel,pick, and rake for 4 hours. Day 2 was 2 men for less than 2 hours. They billed me $1433 for the labor. When i complained about the price I was told the guys arrived at their shop to load their truck at 5:30 am and drive to my house...
So for 2 days loading their lunch and driving to my house cost me $796.00
I can't afford to use this company.

The owner of this company is wonderful, and thus are this company’s staff.  They came and added new back and front timers for the sprinklers.  They are very easy and personable to deal with. I am highly pleased with all work that they have done at my house.  My backyard NEVER looked SO NICE!!!

Although our patio with our condo is small and this is a minor account for Victor's, they always treat us with the respect and service as larger jobs. Their work is beyond our expectations. I especially appreciate their follow up emails for seasonal pruning, etc. I would highly recommend Victor's for both large and small landscaping and maintenance needs.

I converted my grass yard to a desert landscape in January 2015, with Victor's Landscaping doing the work. They did an excellent job. It was done fast, never left a mess, and addressed any concerns or changes I had the next day. Ana was always phoning or emailing me to keep me apprised of the schedule. The plants are starting to bloom and grow. I have no qualms about referring others to this company.
David C.

One of the most Dishonest companies I have ever seen. I was hit by one of their drivers and now they are not reaching back to their insurance in order to get my vehicle fixed. The driver admitted fault but their insurance won’t fix my car until they contract him . I’ve called this company and all that say is we will call them .

Last week on Friday, December 6, a crew from Victor's Landscaping arrived to trim 2 Palo Verdes in front yard and remove a pecan tree in the back yard. I showed the team leader Jesus my concerns with pecan tree (close to fence and close to underground cable. Crew began and Jesus worked his magic with the chain saw. All the limbs fell into the yard where planned. The fence was never in any danger. The stump removal went perfect and the underground cable was never touched. Cleanup was excellent and crew was courteous and answered all my questions and comments. Can't remember all the names of crew but give them kudos for job well done. Till next time take care!

I called and asked for a quote , provided my address and the woman saw the address and confirmed I would be able to get assistance but would have to wait until EOD to receive an email with quote. Needless to say no quote. Thanks for nothing.

They have great customer service. The gentleman who came out did a phenomenal job. He was honest, and informed me that my drip system wasn't actually broke, he showed me how to use it. And did a great job on the repairs that were needed.

The owner victor is rude and doesn't care about his clients . I paid 160.00 the first time the crew came to provide services. I was given an estimate that was outrageous. I called victor to complain that the work done was not a good job. Nothing was done about it . I even forwarded pic to the owner. Several weeks later my account was charged without my knowledge another $229.00 . I called the company to dispute and I was told oh well there was a balance due so we took our money . DONT PAY WITH A CARD THEY WILL TAKE THERE MONEY FROM YOU WITHOUT PERMISSION. If I can rate them a 0 star I would . Terrible service and horrible customer service

hanks Linda. I appreciate the service by your team. My parent's (Andrew & Verna Frost) really like the workers who take care of their landscaping. My parents are elderly and in fragile health. They tell me that the crew is quite friendly and kindly towards them. Please tell Victor that means a lot to us, especially me!

Wishing everyone at Victor's Landscaping a Blessed and Happy New Year!!

J. Jackson

*******UPDATE********
After I wrote the review & contacted the ROC Victors' Landscaping Inc served me with papers for a law suit. Victor Pope (owner) sued me for non payment (before the ROC even reviewed his work) and defamation (for the review). After some research I found that this wasn't the first time VLI has threatened or sued someone when his work was questioned by a customer. Meaning he uses this tactic to intimidate customers into paying for bad workmanship. The ROC agreed with every single complaint I had and I went to court and Maricopa County agreed in my favor. He even got his Project Manager to lie to the judge. Don't let a shady company scare you with a law suit if you know they are wrong. Hopefully Victor Pope learned a valuable lesson about false accusations & petty intimidation tactics.

Horrible experience.
1) Owner, Victor Pope, was very rude. He will talk over you and not listen to your concerns. Even after telling him to stop talking over me while I'm speaking, he continued to do it. Sarcastic attitude and tries to be condescending. Should've known not to hire when he was bad mouthing other potential contractors and claimed his work is top quality. Just all out very unprofessional once you make that 50% down payment.

2) The crew members urinated on my wood shed while they were working. Half of my yard was dirt but they chose to pee ON the wood shed, UNACCEPTABLE and unsanitary because I have dogs that were over there after the fact. That's how I found out. At least urinate on the dirt and then cover it if you can't help but go.

3) The crew took my shovel, which I got back only because I had yet to pay the rest of the invoice. They also broke my chainsaw trying to remove a stump.

4) The crew left one of the PVC pipes with a big leak that leaked all night under the ground. Come the next morning I find the leak when I brought the curbing subcontractor back so they could do their job. An employee from Victor's Landscaping came to check it out and straight out blamed the curbing crew when their equipment was still on the truck. Not to mention I saw it when I let them back there in the morning before anyone even started working.

5) Some sprinkler heads were below the sod, some partly under the curbing, some partly covered by sod, one too high. The gravel wasn't spread properly and you can tell the ground wasn't leveled because the curbing is rolling and not straight. Part of the yard they just didn't even level it at all. It was really just ridiculous. When the owner had to come out and look at the work they left unfinished he said Came out better than I thought it would Who says that? And then tells me that he's sorry they didn't live up to my standards after he swore up and down quality was what I was buying. He also tried putting some blame on me for the terrible work from his inexprienced crew.

6) When they sent me the invoice, I told them they need to fix the curbing that cracked because it was laid on wet ground from the leak. They wanted me to pay everything except the curbing charge because they were still dealing with the subcontractors on fixing it. Since the job wasn't finished I wasn't going to pay and they immediately started accusing me of refusing payment. Later that day they set a date for the curbing guys to come fix it, amazing how that works.

I could list more but I'm sure you get the point. This was a one thing after another, upsetting, irritating situation. Obviously I made a terrible choice based off the BBB website recommendation and that's on me but all the unprofessional actions of the crew and attitude of the owner was completely unnecessary. I guarantee if the owner replys to this review it will be something sarcastic or will involve blame on on the part of others.

I am having the Arizona ROC review their terrible work. I would definitely, 100%, without a doubt, not recommend Victor's Landscaping, Inc.

The staff are very professional & helpful, and the landscape work is dependable and timely. Whenever I have had a problem with any of the many issues desert landscape can bring, Victors has gone above and beyond to re-claim the beauty of the landscaping. I trust them.
AO

Our yards look amazing! Thank you to all of the hard working staff of Victors Landscaping for a terrific job. Happy! Happy!! Happy!!! this includes of office and administrative staff too ; )

Set up an appointment for a estimate and stayed home only for no one to show up and then when I call they say he is late today. A phone call would of been nice. I will not be using them ever!

This year Victors trimmed our Queen Palm trees again, and had no problem, even with the one over the power line to our house. The price was reasonable for five trees, and they do an excellent job.

Extremely professional. Always on time and always dependable. It's great to do business with a company that knows how to do business. Victor's handles all of my landscaping needs at each of my properties. Highly recommend.

We needed sprinkler assistance at a short notice. Looked online and called this company. Came and fixed the issue we had and at a very reasonable price. I would definitely use their services again.

Sales man showed up with his sunglasses and gum it took him 3 minutes to give me an outrageous quote.not complaining about the price it's just how he Represented himself and the company which it was very very poor. And after they gave me the quote no one followed up with me to ask. So I dont Recommend this company to anyone on of there is less than one star I would give it to them

Victor's Landscaping has serviced our backyard from replacing a broken yard sprinkler system to relandscaping the backyard after an inground spa was removed. The men were prompt, and professional. They answered my many questions. I have recommended Victor's Landscaping to my friends.

Great service. Everything was completed in one hour by a 3 person team. Crew left yard trimmed and clean. Price was a little higher than other landscaping service, but crew came on time. Price was worth that for me.

They are not professionals. I pay every month but they are not good at communication and are not responsive to what I want done in my yard. They had a guy come out and I did not even talk to him. I am the customer and they want to do it their way without any consultation from me. I am not satisfied with their work.

Victor , Ana , and Jose were very professional, answered all our questions.
May I add they listened to our ideas and worked around our budget. Also our trees and plants are good quality.

They are the experts in caring for your plants and trees and creating a beautiful yard. We trust them to give us the best services at reasonable prices.

I've been working with Victor's for my residential landscaping for years and they never disappoint. They are clean and fast. My yard looks beautiful afterwards.

Victor's is extremely accommodating and flexible to meet customer needs. The field and office team a great to work with. I strongly recommend them.

I have been a customer for about 7 years. I have always been delighted by the appearance of the outside area when the team leaves the premise. they are thorough and the yard is meticulous! I

Very professional and knowledgable. They show up when they say they will be there, they work well as a team and they get the job done quickly and efficiently. I've had a major relandscaping project and also bi-weekly service. No complaints on any front.

A 2 month wait to trim a small tree we'll b fined b4 that thanks no thanks u can't find my name cuz u never asked for it I called was told about the wait on the tree service and I had to have ongoing services

I call Victors Landscaping out for those pesky weeds that pop up all the time. I have used them consistently for over a year. The reason I do, is, when I call and tell them what I need they go ahead and set the apt up as quickly as possible I work all the time so I am never ho me when they come out to do the work , but, I know they have been there when I get home. Not only do they take care of the weeds, but they go above and beyond by straightening the decorative rock, and cleaning my carport. The job they do is excellent and I will continue to use them every time. Because when they are done, my place really does look awesome. Thanks Victor's Landscaping your work is excellent.

Victors Landscaping played games with my billing and did a pretty terrible job on a simple front yard cleanup. My opinion of this company is not very positive and I would not recommend this company to any friends or family.

The team was great to work with. They asked how much we wanted trimmed. Made the trees look great and cleaned up all debris. Excellent work.

They saved the life of my large Palo Verde tree that had split down the middle of the trunk in a wind storm. They did a very nice job of cleaning up the whole yard.

Thank you! The landscape crew was so professional and couterous. Our first experience with Victor Landscaping certainly won't be our last!! We're booking regular service.

They came over to my home and Designed my front yard, with my input and they told me if it would work or not and it was a Done Deal-my Front Yard is a Work of Are designed by both myself And Victor's Landscaping company

Excellent landscaping company. Knowledgeable, affordable and very caring about the property. Always makes recommendations which is good. Highly recommend for both residential and commercial.

Victor's Landscaping does fantastic work! They are true professionals who know the meaning of Superior Customer Service .

Victors is fabulous I’ve never had my yard looks more wonderful my trees were trimmed and look beautiful they did the men were so professional and friendly I just left them in my house it’s beautiful

They never show up on time, when they do show up they break the sprinkler heads and never fix them, the office staff gives a hundred excuses and will never let you talked to someone in charge.

Horrible was charged 390 and workers here for less than an hour. Didnt blow patio and didn't take out trash they left. Will not use again

They are wonderfully professional. It was a good experience from the very first phone call I made to inquire about their services right through to the end of the project.

I had an issue and this company was very responsive and transparent! Not everything is perfect, and I appreciate their office people for being so on the ball.

Fantastic crew! What, normally, takes me 2 weeks, they accomplished, in an hour, and the results, far exceeded mine.

Turned my equipment. But never got my check ...

Great service and friendly staff! Highly recommend for all your yard care needs.

Great service from a great company. Office staff give good customer service and crews are dependable. Thank you, Victor's!

Very pleasant to work with. I will definitely use them again!

Victor's service is terrific! I can always count on a quality service from Victor's!

Very happy with the service that we have received for many years Wonderful office staff and workers are always on time and helpful.

Company is very professional with knowledgeable staff & workers. Still trying to solve a problem with a leaning tree & waiting for solution.

I HAVE VERY GOOD Luck with VICTORS landscaping I had desert landscaping very pleased with it lots of compliments.

They are timely and honest. A GREAT job is always done. The phone staff is friendly.

Evette and Victor very accommodating business leaders,who care for their people and customers.

I was stranded in Peoria a few weeks ago and I walked up on this place in the middle of the night and found an outside 110v plug outside to charge my cell ?.

My landscapers r the best. Our yard always looks great when they leave.

The cleanup service was overpriced and they did an mediocre job. I would not recommend using this company.

The people aren't nice and polite it's a really good place to work

The best landscaping firm I have ever worked with.

Professional and on time. The guys did a great job!

Great Landscapers to do business with

I always love their service

Everything is looking very good, Thanks

Great crew and work!

Not a great place to work at

very good service!!!!!