Best Residential And Commercial Service in Phoenix AZ

Austin
Thanks for a job well done on our bathroom remodeling. It was completed on time by
Talented craftsman with a beautiful result.
Norma & Jerry

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

Paul and the team from Neoteric Builders are extremely professional and great communicators. They were willing to work around our schedule to get our kitchen remodel completed in the shortest amount of time. They told us what to expect every day and delivered on that promise.

Anthony made our kitchen vision come to life. He and his staff provided top-notch service from start to finish. I personally would not recommend anyone else in the industry besides him. We shopped around and no one came close to his price for the same quality cabinets and countertops.

TJ and his crew were very helpful after a large storm came through. Lots of other companies (including Ardan) were super backed up with damages to people’s roofs, but Ardan squeezed us in and got the job done! Big thanks!!

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

I contracted with Granite Transformations to put a new kitchen countertop and backsplash in my kitchen. Two men came to do the installation. When they put the countertop together the seam was very obvious and not at all done well. The backsplash had been assembled improperly at the factory so it was going horizontally when it should’ve been going vertically. The installation is so bad that it is disgusting. One of the supervisors came by to look at it and he was astonished at how poorly it was done. The installation was never completed I have raw plaster showing. I have tried calling the company and have received no response at all. Since then I have heard that not only were the two men let go but also the supervisor is no longer working there. I am very frustrated.

I hired Graco Home Remodeling to do repairs in the roof due to long-time water damage. After I contacted the company Ignacio showed up and performed a throughout inspection. He then proceeded to show me with pictures his findings and pricing.
His workers showed up on time, performed an excellent job and after the job was completed, cleaned up the whole area.
I was very impressed by Ignacio and his workers' professionalism. The job was finished with my complete satisfaction.
Next time, I know I can count on Ignacio to do repairs around the home. I fully recommend his services!

Great remodel! Problems came up (they always do in construction) but Bobby responded quickly and professionally. Would recommend!

After months of looking for a contractor that I felt I could trust and understood my taste to remodel my master bathroom I found Spicegirls. Loved the concept that they are a women run business. I do not live in the US at this time and in so all of our decisions, pictures ect. were done virtually. I was updated regularly. My bathroom has turned out beautifully. Highly recommend.

I have worked with 123 remodeling to renovate both bathrooms in my second house in Phoenix , and we couldn’t be happier. My wife, my kids and I all feel like we live in a hotel room now!! :) 123 remodeling are genuinely a team of honest good people that bring amazing results. Thank you guys!

Impressed with the exceptional interior decorating services of the Luxury Remodels Company, we will advise everyone to hire them. They helped us breathe a new life into our old-looking home.

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!

We used Handyman Connection to install a large multi-pane sliding glass door. We’d experienced a lot of delay and run-around with other contractors and the project had been left incomplete for months. The moment I met with Greg H. I felt reassured. I’m picky but he seemed more picky than I was. Greg was extremely professional and knowledgeable. He delivered quality service, excellent craftsmanship, and a reasonable price. I’d highly recommend Handyman Connection and especially Greg H.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

As before we had another great experience with 540. They did a great professional job on our living room remodel. They listen to you. Not like some contractors in this valley that basically force you into somthing you dont like or want when they are in the middle of the remodeling. From invoice to construction to punchlist, they are very stand up. We had a butcher block countertop installed on our cabinets. Beautiful work and blending. We used them on the exterior of our house and they did an awesome job on it. There was a crazy amount of detail on the design and they nailed that as well. We will always recomend 540!

Ryan, Eric, Randy and Rob remodeled our kitchen and did an AMAZING job! They aren’t only fantastic at what they do for a living, they’re even better people! If anyone in the valley is looking to do any project around their home, I’d 100% use Desert Presitge Builders every time!

Rosa and their staff did an amazing job! From start to finish. They were knowledgeable and very nice. Easy to deal with. The install crew was nice and did a great job. They cleaned up after the installation. From the first phone call to the day of installation. Everything went smooth and very fast. I recommend them for any service. Thank you so much. We love our new countertops.

Poor craftsmanship! Poor design! Poor customer service! Be prepared fro many change orders, tons of re-work on every aspect of the job. Project will cost more and take longer than you ever imagined. I would not recommend!