Best Home Improvement Services in Phoenix AZ

The service prompt, professional and on time.

Top notch, sensitive work!

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

We searched several individuals and companies to find TWD had a price that seemed more reasonable than others. Additionally, both Maria, who did all of the drywall repairs, some being rather tricky, and Javier, who did the painting, were sensational. They came on time, called beforehand, were respectful of the property and did a stellar job on everything! We could not be more pleased. When I called to ask for Maria for the 4th day in a row and learned that someone else was coming, I requested Maria remain as she knew exactly what was left to do: I was listened to! I am happy to recommend TWD due to the excellent service and responsible and capable employees. Pat and Gary Cohen

I am so glad that I hired Maxum! I met with Stephanie and John and they came out and looked at my master bathroom and got measurements. I had a outdated bathroom and decided it was finally time to upgrade. I went to their showroom in Phoenix to pick out my tile and granite countertop the design they came up was AMAZING!! The install was completed very quickly and was super clean. The installers were professional and the communication was exactly as promised. I am in love with my new Bathroom!! Thanks Maxum!!!

I currently work for Ben and finally found an employer that isn’t afraid or to good to bust his butt day in day out on the whole project with his employees! He is very meticulous, knowledgeable, and extremely accurate in all of his projects. He is the definition of a caring boss and professional businessman!... Can’t wait to see how many more families dream homes we make come to life!

Rude phone sales person. Told him not interested at this time and he smarted off at me saying. I knew you were going to say that. They had failed to do follow up in the past. No thanks

Our Project Superintendent Jerry Thompson was by far the best superintendent we’ve worked with. His dedication and attention to detail were spot on. Several of the issues were taken care of by Jerry before we had to bring it to anyone else’s attention. I would recommend legacy for your future remodeling projects. The out front scheduling process is one thing that could be improved overall most of the sub contractors were pretty reliable.

Need the bathroom remolded at in a very old home for my grandmother. Larry came to do the estimate. He was honest and fair. Started work as soon as possible. was spot on about the time it would take to complete and that was spot on. Also was always available to answer any questions. Lester, the young man that did the work was very professional. He worked quietly, did quality work. Both men we worked with were honest and made sure everything was done to my grandmothers and the families liking. I could not be more grateful!!!

Very responsive and knowledgeable

The crew worked diligently and completed the 3 bathroom remodels a day early. Very pleased with the new look and craftsmanship quality.

Trevor is a perfectionist and pays particular attention to detail.

This company is amazing!! These women in the office & owner run this company in a way that all companies should. Especially companies that do remodeling or electrical work. Elizabeth the owner took the extra time to understand what we needed & to be clear about the area we needed it in. It was the absolute difference in us getting all the work done we were looking for at this moment. They came out 2 days after I contacted them, which was great.
We had a ceiling fan installed that needed a fan box installed for the fan to be secure, also a light added to a dark hallway & the bathroom vent fan replaced.
All for an amazing price for the quality of work & what also compared to quotes from other companies we have received.
Jordan was outstanding! He worked fast but efficiently & with quality, knowledge & care. He made sure to cover the area he was working on & then actually cleaned up any mess he may have made, not just seem like he had. I've had work done before by others & they've always managed to leave some sort of dust or debris.
We will 1000% be using them again soon. Especially for our kitchen remodeling for sure! I greatly appreciate the entire experience. It's nice to get great service with affordable prices as it seems to be a lost art now days.

Breached our contract.they did nothing but measure the bathroom.do not use this company.

Republic West Remodeling replaced our sliding doors on the back of our house. They are now energy efficient and gorgeous. The team from Republic West was great. Very communicative, clean and easy to work with. We felt we got a great deal. Highly recommend them for home remodeling.

If there is one contractor in the state of Az that I trust, it would be Ben Shoval. After dealing with Az slimy contractors, Ben presented himself very honestly. If I had an issue, he took care of it. He took our feedback with grace, and dignified it with a positive result. He also hired 2 very nice steady subcontractors that did an amazing job. We will use him again for future business.

XLT Construction is a great local company to get your Bathroom or Kitchen remodeled with. They have access to several granite and tile options for every budget and they were much less than the other quotes I received. The quality of their work is excellent.

Hired the Handyman Connection to have custom garage shelving built and I couldn’t be happier with the result. Tony arrived on time and listened to our every request. The final product was exactly as envisioned and well within the budget. I would recommend Handyman Connection to anyone

Contracted Quentin to remodel my bathroom. I watch Judge Judy. I know that if you look for cheap you're going to get screwed. Quentin came out last year and took measurements for my bathroom remodel, but I wasn't prepared to spend that kind of money. After checking with other contractors, and even contemplating doing the job myself, I called them back. I shared my vision, I asked where we could save a bit of money on me doing some of the light work myself, and he was very accomodating in that respect. I was able to adhere to my budget. I was able to flex my creativity, without any pushback, and the results turned out BETTER than I had imagined, like... way better. I plan to make an addition to the house in the future, and Urban Element will definitely get first crack at it.

I'm trying to get a quote. But got hung up on. Not a good experience.