Best Home Improvement Services in Phoenix AZ

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

We recently completed a full tear-out kitchen and master bath replacement with Homework Remodels in our mid-century home (built 1957). It was the second major project on which we engaged Steve Shinn and company. The first was about ten years ago for an addition to our home that added an office/bedroom, laundry room, garage extension, new roof, painting and changes to front and rear patios.

Doing such an extensive project that involved all trades gave us the opportunity to really get to know Steve, the quality of work from his team, and the way he runs his business. Needless to say, we were very satisfied and had no hesitation calling Homework Remodels for this latest project.

We were very pleased to see that Steve was not only still in business following the recession that clobbered so many local companies, but actually had grown his business over that time. Knowing that Steve takes a long-term approach to managing his business, and having seen his dedication to customer satisfaction, we were not surprised to see that Homework Remodels flourished. We had uncertainties about other contracting firms, so we went with the one we knew and with whom we already had a good experience. We had confidence in Homework Remodels, so it was a pretty easy decision.

One of the changes we found, that was of great value to us, is that Steve now had an in-house designer, Sheila, whose experience and expertise was obvious from our first meeting. It made tackling such a large project a much more comfortable experience. Sheila provided a lot of information on materials, fixtures, and design, and told us where to find more on our own.

The Homework team provided guidance every step of the way and did a great job. I would recommend them for their quality of work and great customer service.

The three crew members were excellent, professional, great customer service and a pleasure to work with. I’m happy to recommend them to anyone. I will use them in my upcoming remodel.

We hired Ben from Champion to remodel our newly purchased home. He did a superb job, and was a pleasure to work with. His crew was professional, clean, punctual, and completed the project on schedule. Ben and his crew are true craftsmen, and if your looking for a contractor that doesn't cut any corners and does incredible work you need to hire Ben.

I would give 0 if I could. I sincerely wish that we had the positive experiences that other reviewers seem to have had... it is hard to believe they dealt with the same company. I would not recommend Atelier 507 to anyone, for any reason. I am writing this review because I've noticed an increase in Atelier507's advertising, and I think anyone considering this business should be aware of my family's experience.

We signed a six-figure contract with Bobby in December of 2020 for our home remodel. We ultimately paid that entire contract amount, plus about 60% more.

To this day, the work is not complete. Bobby abandoned the project before we were able to pass the City of Phoenix's inspection process. So, we have not been able to close out the permits with the City of Phoenix.

We were initially told that our home would be finished in March of 2021. It still isn't, 18 months latter. Bobby did find another company to complete the work when we informed him of our intent to file a complaint with ROC after he abandoned the project, so I am hopeful that we will be finished with this chapter in our lives soon. It has caused a lot of stress for our family.

The work that was completed required (and still requires) significant repair and touch up work. The work was rushed and not carefully completed. It seemed that Bobby wanted to complete the job as quickly and inexpensively (for him) as possible.

Some examples: The grout and drywall in and around our primary bath shower is severely cracking. The shower tiles themselves have begun to crack. The drywall around the title is cracking. The shluter around the shower niche is sharp and sticks out from the wall. Our child's bathroom tile has similar issues. The shluter around her tub is sharp and sticks out to the point that she recently cut herself while getting into the shower.

He purchased (basic, undoubtedly inexpensive, white) paint for the interior of the home without consulting us about paint color. We were told that was the color our walls would be painted, because the paint had already been purchased. The paint was thinly and sloppily applied.

The kitchen layout was not well planned. We are unable to open one of our refrigerator doors. We purchased our appliances prior to the remodel; still the kitchen design was not compatible with what we'd purchased. The kitchen backsplash was installed quickly and carelessly: the grout is cracking, and the square tiles are noticeably off center above the stove. The under cabinet lighting was screwed into our cabinets so that the sharp end of the screws were poking through the bottom of the cabinets.

Our plans included a pantry/mudroom, which had to be scrapped due to poor planning.

When we finally had no choice but to move in to our home in October 2021 (despite the fact that it was unfinished), we spent my. first few days there cleaning urine, grime, and pubic hair off of our new toilets. We still find cigarette butts in our yard. A custom-built entertainment center was damaged. A box full of our clothing was used as a trashcan (and cigarette receptacle). There is paint splattered on our flagstone patio and pool deck. Our kitchen cabinets were full of trash. The crew left behind their garbage and extra supplies for us to clean up.

We have paid Bobby every cent we owed. And when we were asked to make progress payments early to accommodate Bobby's vacations, we did. Still, when we expressed concerns, we were reminded of the fact that Bobby was trying to run a business, that it wasn't worth it to him to have anyone come to our home to address issues, and that there was a million dollar project that was Bobby's priority. At the beginning, Bobby was professional and accommodating... that did not last.

I hesitated to post a review prior to our home passing a City inspection because I just want the project finished so that our family can move on. It's been a year since we moved into a construction zone, and this process has been a nightmare. I hope that sharing our experience helps others to make an informed choice.

We recently moved to a brand new house and didn't like the options the builder was offering for the laundry room. We worked with Luxury Remodels to design and install the custom laundry room we really wanted. The design team (Becky & Roxie) and project manager (Sean) were highly skilled and very professional. The project was completed on time and at the price we were expecting. I highly recommend Luxury Remodels for any of your projects!

Whoever drives their silver company truck should probably have their license revoked.
60 down Baseline in tempe, cutting people off without blinkers, riding inches from bumpers

The crew worked diligently and completed the 3 bathroom remodels a day early. Very pleased with the new look and craftsmanship quality.

I couldn t be more thrilled with Doug Parks! I had 22 windows replaced in my home and Doug and his crew were courteous and very polite. It was such a positive experience, I called Doug to replace my entry doors...which also was a positive outcome. He stopped by during the holiday to check on things. I noticed he had a 'Home Concepts' logo on his shirt. Doug came out and helped me design a beautiful new tub & shower enclosure. The young man 'William' was very knowledgeable and turned my bathroom into a beautiful space. And all this in 2 days....job well done!

I used Power Home Remodeling for my first home project: new windows + sliding door installation. From the free estimate appointment, to the pre-installation inspection, all the way through completion of the project, every single person I spoke with + both work crews were PHENOMENAL! They explained everything in depth and made me feel comfortable throughout the entire process. The crews that came to do the installations were prompt, professional & so nice. We ended up having to install the door on a separate day, and they made the additional scheduling so easy by working around my schedule and being flexible. If I find something else to update around my home, I’ll be giving them a call. Definitely plan on referring friends and family!

We reluctantly reached out to Handyman Connection when our home builder, Artisan Builders AZ also known as Win Big Development LLC, refused to fix issues for our home that were (lawyer verified) within our warranty after months of runaround. Although we were originally frustrated spending money in this scenario considering legal assistance would’ve superseded the actual cost of the work, we had a great experience. Greg, the project lead, did a fantastic job at communicating what the required fixes would be, the *freshly* sensitive topic of warranty that Handyman Connect would provide after their work, and what to expect through the 3 day project. When they arrived a few weeks later Zack and Josiah did a fantastic job with the required fixes, accommodating our home schedule for work, and ensuring we were content with the completed work. I am a first-time homeowner and having a general “handyman” available has been something I really wanted to feel comfortable, I feel much better knowing the scope of Handyman Connects portfolio as well as the quality of their service.

Great service! Timely and professional. Will use again

I recommend Trinity Homes to anyone looking to remodel their home or commercial space. Every person that worked in my home was reliable, knowledgeable, and trustworthy. I would hire them again!

We love our new LTV floor that Trevor installed for us. Our whole house feels updated after getting the worn out carpeting out of there. He did a wonderful job transitioning up to our existing tile and he completed the job exactly as promised. We would highly recommend him and will use him again.

Building beautiful homes to help the community in every way.

They did my kitchen two years ago.These guys are absolute professionals. The owner and his head guy are very hands-on, and know how a project is supposed to go together. Their knowledge is both broad and deep, as is their technical skill.
Plus, they listened to me, both before and during my renovation, and addressed all my questions and concerns. They also had a number of suggestions that I hadn't considered, some of which we incorporated during construction.
Just spoke with Robert regarding an addition I'm considering. Hoping to have the crew back on site this coming spring!

My wife and I are extremely happy with how everything turned out! We had a entire bathroom remodeled, part of our kitchen updated, and had tile installed in majority of our home. I can’t say enough good things about Phoenix Home Remodeling, they communicated well, met all deadlines, and worked around our schedule.

Republic West did a remodeling project for us and from start to finish they were very professional. They did just what we wanted and more! Will do business again.

A cheat and an embezzler. Cheated us of 14000 dollars.Took money, never did work.

I invited this company to take a look and design a remodeling for my bath. Although I got 1 hour off time from the work, the owner, Kelly Brown, came 45 min late to the appointment. Before this appointment, she called me 3 times for appointment verification, but she coming late without an excuse was totally disappointing. At home, she did not make any measurements. She took some notes and then vanished. No follow up... Even the day she came, I sensed that she was somehow felt forced coming.... very interesting and untrustworthy company.