Best Windows Repair in Phoenix AZ

Excellent customer service from sales to installation! Am already planning to hire them again for my next project!

I have worked with Greg Lautzenheiser from TRUE VIEW and was very satisfied with the work. The communication worked well and the job was well done. Thank you!

The company agent (Dwayne) who installed/replaced the window glass arrived on time after providing me an immediate fair price quote. He was courteous and professional, and demonstrated expertise in the quick time it took him to do the project. His attitude towards the whole project exceeded expectations. I'll surely recommend the company to whoever is seeking any glass-related installation, replacement, etc.

Spoke to Ryan in the office and he was able to get a technician out same day . Mark the technician did a great job . Used parts I had already to save me money . Great job and sliding glass door is work great again . I recommend them !!

this company repaired a window for us they were very quick reliable and polite I was very pleased with their service and would recommend them to any of my family and friends I give him five stars thank you Bobby Hernandez

The work was amazing! Very happy with our new windows and sliding glass door. Craig was very responsive, even with our HOA requiring multiple adjustments to the contract. Kris was professional and friendly as he was doing the work. Definitely recommend this company and will use them in the future!

Greg and his subcontractors did a fantastic job. They were clean, professional and just all around nice people. The door exceeds my expectations as well. Very good experience!!

Chris was an excellent sales representative. He was patient, honest, and knowledgeable.

Great customer service!

Service was on time, reliable and the same price as quoted

Freelite handled our replacement windows for our home. We have very large, hard to come by windows and they were able to find a company to make them. Early on, there was a bit of communication difficulties with their independent salesperson, but easily resolved and never rude or dismissive. Prices competitive. Their install crew was super friendly, on time, neat, and answered as many questions as I could throw at them. They came to the house a few times before install to make sure the measurements were correct due to the size of the windows. Our install was only recently, but so far so good. Would use them again if we need more windows.

contacted them 2x for a quote, could not get them to respond.

They did great job.

THIS NUMBER CALLS ME AND JUST HANGS UP WHEN I ANSWER. WHEN I TRY TO CALL THEM BACK THEY JUST PICK UP THE PHONE AND HANG IT BACK UP

Beautiful windows and excellent service. It all began with Dustin and ended with the installers. Awesome job adding value to my home as well as efficiencies in heating and cooling.

Requested estimate. Was given estimate told it would take 3-4 months to get windows. Was not told until AFTER the 3day grace period of signing contract that it would actually take 6 months to complete the contract. Very dishonest. Will NOT use this company in the future.

Shane came out to replace the glass in my bedroom window. Friendly, courteous, professional, rapid service. 45 minutes to remove, cut glass, instal!!! These guys are great! I highly recommend Shane & his team!

We decided to remodel instead of moving so we totally upgraded our showers using Dreamstyle. The design and materials are fantastic. Most importantly, the installation process was the best we have had with any company so far. The installers, Eugene U and Brandon O, were extremely courteous and professional. They provided ample information on what they were doing, offered suggestions and recommendations, cleaned up thoroughly each day, and were overall very pleasant to work with.They did a great job and were outstanding. Would recommend these two without hesitation.Thanks to them, we are very pleased and confident we made the right choice to remodel with Dreamstyle!

Should be zero stars. Dishonest company. 3 estimates that kept increasing the price. No communication. Didn't deliver when promised. Warning. Do not use this company.

The windows it self are amazing. I love the windows which is why it is not a 1 star. The customer service however is absolutely atrocious! I had Universal come out to get a quote. The deal I accepted was not the terms they gave me. After fighting for everything I was promised they said they fixed it and when I get the bill it clearly wasn't. They gave me a promotional deal no interest for the first year. I was told it starts the day of instalation. But it ended up starting the day the contract was signed. 5 months of the windows being delayed gives me 7 months to pay it off before the interest from last year all thrown in to the total. Overall experience, windows not worth the headach of the lack of customer service