Best Aluminum Windows in Phoenix AZ

Took about 5 weeks for them to make my new slider. i had purchased my windows form Desert King and loved them. Was told the guys would be there at 8 and they were there 10 minutes before. They laid down cloths to catch all the debris and then cleaned it all up! Both gentlemen were very nice and polite. Even showed me how to work the new slider locks! Asked if he could look at a couple of my other windows that I thought I was having issues with not closing and locking, showed me that on my windows they are hooked and when you close the bottom on, the top one pulls down, so you need to push it up, then lock. Looking to change the color of my windows trim, found out they can change it and use the same glass to save me money!

We got our sliding patio door replaced with a french door. Overall I had a good experience, but I can't give five stars because the project took several weeks longer than it should have. They measured our side lights incorrectly or made them incorrectly so that caused a delay. They were very nice through the process, but updates about when it would be done could have been more frequent. I had to call them one or two times because I hadn't heard anything and just wanted an update. The door looks great and everyone was super friendly. I would use them again.

We are thrilled with the quality of service we received with our window installation. The team was polite, efficient, professional, and tidy! We highly recommend working with this company. Our entire experience from the initial contact to the end of install was pleasant. The work was completed with care and to a fantastic product. If we had to do it all over again, no doubt we would choose AZ valley in a heartbeat.

I had a small single pane window under a larger window pane that needed to be replaced ?. I didn’t think it was possible, thanks to Google search I found Valleywide Glass Replacement and Repair! After explaining my troubles I was assured they could help. They came the next day, on time and fixed the broken glass? Thank you ! Definitely recommended !

Capstone Windows did a great job replacing 30 year old windows at our two bedroom casita in Scottsdale.

The sales and ordering process was clear and concise - with great recommendations to provide for the optimum value for the replacement windows, sliding doors and treatments.

The crew members were fantastic and took a great deal of time ensuring proper plastic sheeting and protections were in place, and their cleanups at the end of the day were admirable!

The crew’s planning of removal and replacement was excellent and was done such that there was never extensive time where the home was open to the outside (it was 114 degrees out). I was impressed with the safety considerations for the workers as well. Crew lead took great care of his folks.

Capstone went above and beyond on some little items that they didn’t have to do but wanted to make sure that we were pleased with the complete effort. These items were really appreciated.

The professionalism, quality, customer interactions and communications - from Sales, Ordering, Dispatch, Installation (windows and stucco), and Follow-though were superb! Thanks All!!!

I give Capstone Windows high marks and would definitely recommend them to others!

Great people, great product at a fair price

So had them install windows in my house back in 2020. Somehow we got a crack in the window from a rock and called to have them replace it. They said no problem which window. I will refer everyone to them.

This window company is the least sales-ie, gimmickie and reasonably priced. We were having issues with getting HOA approval, solely because of window frame size from American Vision so I started researching other companies and found Red Rock. I'm so glad I did. We got an in-home quote within a week of calling, a few thousand less than American Vision. The windows were built and installed on time. The installers were friendly, cleanly and FAST. We noticed some inconsistencies with the caulking around the windows a few days later after install, while painting, and I called Red Rock about and the came right out and fixed it. We're extremely happy with the whole process and would highly recommend Red Rock.

We hired Lasting Impressions last year to do the back half of our home windows and were overall very pleased. Their Salesman, Jeff Boshoven, is awesome, detail oriented and a great, upbeat personality. The drawback was they only do install, not after install clean up of the stucco/paint. So we had to find someone else to perform that which we felt was odd. Their customer service was great, Lori even got my windows all registered with Milgard and was a delight to work with.

Fast forward to this year and we decided to go ahead and do the front half of the house realizing pricing is going up! This time we got more bids and, while Lasting Impressions was not the cheapest, we felt comfortable with them and their great customer service. Jeff once again came out, took measurements and did all his part flawlessly! The install had issues. The guys spent all day on one window. They were banging and trying to jimmy it in so hard, they broke it. Don't understand why they just shave the frame a bit to accommodate the window. The interior detail was lacking this time too, poor caulking and touch up work. They ripped another windows screen.

The replacement window arrived and was installed, but the young man said he was not there to fix the touch up work. So we called Jeff who came over. We pointed out another window that looked odd; hard to tell because it is high up. Jeff said it needs to be repaired and would have the office get on it. We said okay and stupidly paid him, believing all would be done like before. Nope!

Lori, who we had worked with so well the first time now was nonresponsive. I had been asking about the window serial numbers so i could register them and the ripped screen and defective window. Finally, I emailed Jeff and got a reply from someone else. Appears Jeff no longer works there (shocking since he's the only one responsive). Lori sent a snarky email saying I had just sent my email on Friday and she had taken a day off. Well I had actually sent the email 10 days earlier... it all spiraled out of control. Karen stepped in and got our new windows registered, and advised Jeff had put in a repair request on the defective window prior to his departure, he also go the screen replaced.

Now that Jeff is gone and seeing how customer service has gone downhill, we do not recommend Lasting Impressions... their only priority is getting paid. Bummer because we had liked them. We are still awaiting the defective window being fixed... but Lasting Impressions is paid in full so they don't care!

The entire process from quote to install was efficient and professional. The end product is absolutely beautiful. So happy with Illumination!

Met the owner today while applying for a job. Really nice person and the staff if very friendly and helpful.

Great communication and the project finished a couple days ahead of schedule. 10/10 and would recommend to anyone.

From the initial quote to the installation, Imperial Windows did an excellent job with our home. We had 12 windows and a patio door completed. Ken was great with sales and showed technical knowledge of the windows. He was honest and provided immediate response to my questions prior to contract. John, the owner kept us up to date on manufacture shipping times. The installers were wonderful and completed the job efficiently and were very clean. I would definitely recommend this company.

The company I plan on spending the rest of my life at! #1TEAM

Horrifically unsafe drivers.

Only work with people wanting 5+ windows changed.