Best Rodent Removal Services in Phoenix AZ

I have used this service for over 3 years and I am very happy with them.

I am really conflicted on how to write a review for this company, they seem to be a truly Dr. Jekyll and Mr. Hyde in personality. I’ve been with this company for over two years and have had flawless service, until February 2022.

In the first 2 years of service, they had a gentleman named Kayden who came out and was truly professional, did a great job, and was always on time. My service was bimonthly (every two months) and couldn’t have been happier with the work that was completed.

However, ever since Kayden has left this company, their service has been truly substandard. The technician they sent out was not professional, continually complained about how he was treated by this company, placing me as a customer in a very awkward position. Then to make matters worse, he didn’t show up and no one called with any explanation or thought of rescheduling. I found out later that he was sick but never received a call concerning why he was not going to show up or to set a time to reschedule. I called this company’s office and we set up another schedule in two months. However, again I received no phone call the day before the service was to be rendered and nobody showed up. I called again and set up another appointment for one month as I have now not had service for for months. Again no one called or came.

I then called a lady named Angela at the company’s after hours work number to find out what was going on when nobody showed up for this next scheduled service. I think Angela must’ve had a very rough day because she treated me very disrespectfully as if I was not the one that was understanding her situation. There was no apology concerning the fact that nobody called (again) for missing this appointment.

She inferred that I was not being truthful concerning this appointment, stating that she had no record that anyone from her company was supposed to show up in June but instead blamed the company’s computer program for scheduling the next appointment in July, not in June as was told directly to me by one of her staff. Not sure how I was supposed to know that but I guess that was my fault. Even when I spent almost a half an hour on the phone back in May to set this appointment for June 23.

She stated that she was the manager and she knew nothing about this conversation and she explained it would’ve been good if I would’ve told her. First of all I had no idea that I had to talk to the manager directly when rescheduling a service call that they missed twice in a row. I guess that was another of my many mistakes.

I believe in giving this company another chance, however, due to the stellar service that was received in the first two years. I also understand that it can be very difficult when your star staff leave and the company is left trying to fill in the appointments with another qualified candidate. However, having been a good customer for over two years, it’s been very difficult to understand the type of disrespectful treatment they have shown me as a loyal customer throughout this process.

Supposedly they scheduled the next appointment in July as stated by Angela who I am assuming is the manager. Angela stated this new guy that they are sending is a quality candidate and seems to be liked by his customers for the work he does for them. I hope this is true as I would like to remain a solid customer for this company that was brilliant for the first two years but has recently hit kind of a rough patch. I am willing to give them the benefit of the doubt and see what happens.

On July, if this agent arrives in a timely fashion and offers the service that this company lead me to believe was as exemplary as was experienced in the first two years, I will gladly continue with their service. In the past I’ve always been very happy to recommend them, and would like to continue that endorsement for future consumers. I guess the only thing I can do is wait and see and make another updated review that I will post in July.

Sincerely Dr Yoder.

Randy was very good very professional and let me know what he was doing and I would recommend Hawx Pest Control to my friends and family.

This is a great company to work with.

Our experience with Sexton has been outstanding. Michelle is always providing great Customer Service! Scheduling is easy. Appointment reminders and Follow Ups are provided for each visit. The technicians are personable, knowledgeable and communicative. Excellent service!

Kevin my technician was great! He was thorough and explained everything he was going to do and reviewed my contract and services with me. He also was great with our dog, who is protective not very trusting but sweet with some patience and confirmation that he was in the house by invite:) Thanks!

Arrow came recommended through a friend. We were advised we needed a bug man when we moved to Surprise, AZ from Chicago. They came out quickly and did a thorough inspection. Said we were in great shape and just needed the preventative treatment. Great communication as well.

I was hesitant to call a professional for my bed bug problem, but I am so glad I chose A1 Bed Bug Exterminator in Phoenix. They were very affordable, and their treatment worked wonders. The team was friendly and professional, and I would highly recommend them to anyone with a bed bug problem.

I called about my account because after the initial sign-up and first service I hadn't gotten any communication - nearly 3 months had gone by. Bruce was very helpful in helping me look-up my account (I had no account number or info) and it turns out that the man who signed me up mis-typed my e-mail address. Bruce help me get it straightened out and tested with me on the phone to make sure all we well. He answered all my questions and we are back on track!

We have been super happy with Serenity Pest Solutions. Best pest control experience we've had and will definitely use them again if needed and highly recommend them! Affordable and knowledgeable!

Customer for 25 years . I think that speaks for how happy we are with the service from Steve Russell.

Great people and service, extremely reasonable pricing and proficient at what they do. Solved our problem in no time and could have charged us a lot more for repeat visits but told us we could handle it ourselves and save money. I chose them from these reviews and highly recommend this company. They did NOT ask me to write a review, I think we should take the time to post the positive stuff and not just bother to write the awful reviews for bad service.

Spencer did an excellent job issuing treatment for termites around the perimeters of our house.

Reached put to them about a treatment concern. They communicated well and the technician was knowledgeable and friendly

I have now used Custom Pest twice. They were referred to me by my neighbor and I am glad I made the switch. I have not seen a single bug yet and Johnathan seemed very kind and informative. I definitely recommend using them if your looking for great customer service and results.

The Pigeon Specialist Phx came out quickly and dealt with our rat situation. They had the perfect solution, so glad I called and didn't try to deal with it myself.

This company is great!!! Ask for DAN he's very thorough.

A company that is all about customer service. They are good at what they do.

It is the third time servicing our property and still not real treatment at all. They come with a spray to scare the termites away until they show later up on another room. As a real estate investor and owning many properties for years we are very familiar with the termite’s situation.

Been using them 12 years just about. They are great! Also reasonable prices as well!