Best Storm Flood in Phoenix AZ

Russ and Chris were extremely respectful and courteous. My water heater nightmare was made better as soon as Doan showed up I will definitely use them again

For restoration services in Tempe, I trust Water Damage Repair Cleanup Phoenix. Thanks

These guys made a terrible situation much better by their efficiency and professionalism. They came out to my house quickly, and began mitigation efforts to dry out the huge amount of water damage. I was very impressed with their attention to detail, the way they set up multiple barriers to isolate the problem, the continuous communication, and their commitment to excellence. I would have no problem referring all my friends and family to SERVPRO. Thanks for doing such a great job!

This company took care of me when I had a flood last week. I’m glad we made business and the guys were always prompted on time . I'm so glad I contact them to do the work highly recommend them to anyone and everyone will for sure be contacting them for future projects.

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

Servpro Phoenix was very easy to deal with. They were quick to schedule time for my issue. The team that came out was friendly and went above and beyond. Super grateful and will definitely refer this company.

They were very professional about their work and explained everything in detail so I would understand what they were doing. I would use them again with out a doubt.

They did a wonderful job helping us repair our house from water damage! Great company!

looks like a great business with terrible, disrespectful drivers - be careful on the hwy, we’ve got some prime A holes driving these streets

I had water damage in my home, Greg and Frank came out. They were extremely knowledgeable, quick and efficient.

Best option restoration is the best company you can find in the valley if you have any water or fire restoration issues. This company helped me in many of my jobs for my clients and they are awesome and the best company to work with.

They do such a clean job, my clients thank me for recommending this company. They do an extra mile providing by temporary sink and other stuff while we do the remodels. I never seen a company doing such a great job in a timely fashion. I recommend Best option restoration for all your fire and water restoration needs!!! You can thank me for reading this message after you use their service ?

Oscar and Beto took care of my demo and cleanup from water damage. Removed cabinets, tile (2 layers plus linoleum!) drywall and insulation, then made another trip out to make sure they cleaned up any dust that settled later. So friendly, professional and kept in touch via text as I requested. Brandy answered every time I had a question and helped me from start to finish.

BELFOR has saved me countless times this year! Whether it be for remediation or pest control issues, they have made my headaches go away and I can’t thank them enough for everything!

Steffan K. and Aaron G. are amazing to work with, as well as their staff!

If they can’t do it…well, that’s not possible, they do it all! They are the definition of the “EASY BUTTON.”

If you experience a disaster of any kind to your home or business Go To Services, Inc. is the best! My business flooded from a burst pipe and having had bad experiences with a prior service company I asked a friend who i should call. Go To Services arrived within 30 minutes with an army of skilled workers carry massive amounts of equipment to handle the job. They knew just what to do and even helped me through the insurance claim process. I was able to keep my business going and was fully operation by the time the insurance adjuster had arrived! Thank you all so Much!!!

It was our first water leak in our home and to be honest didn't know what to do. I looked around online (Yelp, Google Reviews, BBB, and just the general AZ ROC) and found ASAP to have a pretty good amount of reviews all 4 stars and above. So we gave them a call. I first spoke with Josh, the owner, who asked for detailed information and asked that I send him pictures of the damage via text so he could determine the size of team and severity it was. Then the appointment was scheduled.

The next day his team was out along with his ops manager, Dan, to assess the damage and begin their process. I was impressed with how clean oriented they were by using large amounts of plastic sheeting and creating zipper doors to protect the rest of my house from getting drywall dust everywhere.

Overall the process was about 3 days and Dan was even kind enough to let me bug him day or night it seemed like with any concerns/questions I had. We now have our house back in order and we couldn't be happier. We definitely be calling these guys back for any future needs.

I had an emergency water damage situation at my house and this business was quick to respond. The team was professional and efficient in their restoration work.

Bright Home did a concrete job for us and it turned out great! We are thrilled with how it turned out

Excellent! Honest & quality service!

But

What can I say. Mr. Rocky Dunn is a very professional person at what he does. Rocky goes above and beyond to get your problem big or small taken care of. He is very knowledgeable at what he does and wont leave the site until all question one may have get answered. Customer always comes first. I could go on and on but at the time that my wife and I were overwhelmed and stress over our flood Rocky came in and took care of it all. Will recommend Rocky and his company to anyone anytime.