Best Restore A Home in Phoenix AZ

Our company ALWAYS calls Mariah Power with Doan Restoration and she is so responsive and gets us the information that we need right away. We are always very pleased to have worked with her and the Doan Team.

I had a small flood in my home due to an angle stop leaking when I was on vacation, I looked for a good company on google and saw that waterfighters had good reviews so I hired them they were super professional and did everything the right way, this will be my go to company and most recommended company!

My family & I suffered a house fire on March 31, 2019. As of August 28, 2020 (17 MO. POST FIRE) we have NOT been able to finalize the business relationship we started with AFW on 3/31/2019 due to their abhorrent business ethics.

I would NOT recommend this company to my worst enemy. Just for the record, this is the only time I have ever written a negative review, I don't like confrontation, & I stand firmly by everything I have written below.

AZ Fire & Water Damage Restoration INC. (AFW) have dragged the reparation of our home for months, made empty promises to complete work, provided shoddy workmanship that had to be redone various times over, & have basically attempted to charge approx. $30,000 worth of work NOT done to the home before I called them out on this, threatening legal action, in order for them them to take me seriously. Additionally their contents department has lost & damaged personal items collected from my home to clean post fire.
I feel that my family & I have been more than patient & kind with AFW, giving them dozens of chances & ridiculously ample time to finish work, but they have taken this kindness as a sign of weakness they could exploit.

During the time the company was repairing our home, they had an issue with the 2nd of 3 contractors that were hired to oversee the project. The 2nd contractor, Leonel Campas, was let go from the company sometime in January 2020, & AFW did not have the decency to let us know. Our house wasn't worked on for months & it took a negative review on Google in February 2020, in order to be assigned another contractor and obtain a meeting with the 3rd contractor, David Brady, and the general manager, Dean Hamilton, of the company to pressure them to finish a job they had been hired to do.

The 2nd contractor has become a scapegoat of sorts to which the company has continuously blamed the mishandling reparation on our home, instead of taking responsibility & trying to rectify their mistakes in a timely matter.

Even though Brady & Hamilton were very apologetic & promised to have the work on the home finalized by April 2020, we had to continually babysit them to finish the work, & we have still not been able to end this nightmare.

By the end of April 2020, the money our insurance company had allocated for our temporary housing ran out & the house was still NOT finalized. My family & I were forced to move out of the temporary housing and into a hotel, during the beginning phase of the COVID-19 global pandemic. I lost my job as a yoga teacher during the pandemic and was forced to pay for a hotel & food (since we did not have access to a kitchen), placing myself & my family in danger of contracting the novel virus & dipping into my savings for TWO weeks until the house was somewhat hospitable. Floors had not even been finalized by this time.

I requested that AFW pay for some of these hotel fees I had to incur due to their incompetence, but they outright refused to do so, or accept any kind of responsibility for the significant hardship my family & I suffered due to their negligence & terrible business ethics.

When we finally moved back into our home on May 16, 2020 there were still many things that had not been repaired yet, including NO AIR CONDITIONING on the 1st floor of our home, paint subcontracted to Marcel Painting was incomplete & poorly done, & various other big ticket items.

This is a SHORT list of specific grievances experienced with this company, but many other things have occurred. As I stated before, I wouldn’t recommend this company to anyone & working with AFW has been a complete nightmare. I would advise anyone who is already dealing with this company to carefully revise line item by line item on their insurance estimate, given AFW's abhorrent business ethics.

Awesome business

Lee was professional and thorough. His Customer Service was impeccable! It was a breath of fresh air to have someone that was clear with the next steps and expectations.
Thank you Lee. I appreciate the way you represented your Company by treating me with respect and being very nice.

The crew that came out was very professional, and helped us in a very timely manner.

Very professional. Enjoys helping homeowner with mitigation of the water damage. Chandler and Jakob were a pleasure to assist with the evaluation of water damage. This is the second time I have had a water issue and Jenkins came out both times.

Great company. Wonderful customer service

I had a pipe burst in my home, and the resulting water damage was extensive. I was referred to this restoration company by a friend, and I'm so glad I called them! Their team was incredibly responsive, and they arrived on-site within the hour. They worked quickly and efficiently to remove the water, dry out the affected areas and restore my home to its pre-damage condition. If you need water damage restoration, this is the company to call!

BOR was very professional, right on time, friendly, skilled, and thorough. I had water damage from a leaking water heater and they did an outstanding job making sure every speck of mold was removed and all drywall, baseboards, and paint were restored. It looks better than it did originally now. Would highly recommend them for your restoration needs.

Great company to reach out to if you need restoration services around Phoenix. Brad and Eduardo are very professional and do high quality work.

Josh with ASAP is amazing! He was so kind and even helped us save a ton of money with our situation. I highly recommend ASAP Restoration! I love how honest, friendly and helpful they are. Truly the best!!

Outstanding company, fast response and excellent communication. Cared about keeping our home clean and intact during a very stressful moment as a homeowner. Highly recommended!

Bob and Ryan with square one were awesome. Couldn’t have asked for a better company to help us with our problem. Bob was exceptional in his work and just a great guy! I would highly recommend this company and will call them first if ever needed again. From start to finish it was a great experience. Thank you square one - jhenna and josh

I have see Acuity Builders Work on a number ocasiones and the quality is always super. The customer service is exceptional. I HIGHLY reccomend this business.

We first worked with DriRite-CMG3 in 2016. They were referenced to us by our insurance company after our home had undergone a water leak. In April 2019 we experienced another water leak within our home. Without hesitation, we once again reached out to DriRite-CMG3. They were prompt to come to the residence to initiate drying of the water impacted area. However, it took a few calls within that first week to work through the insurance to move forward with the leak repair. We once again were excited by our experience with the plumber (Andrew). Also, the thoroughness of the water mitigation tech (Angel) was refreshing. However, things went south after that initial work was done and the first payments were made to the business. The Operations Manager (Paul Bailey) stop replying to emails and phone calls. It took several attempts before we were able to get a response from him regarding the gameplan of work to be done to our home, pricing, impact and scheduling. My husband and I were continually flexing our schedules to try to complement DriRite's adhoc planning. This back-and-forth process continued for over 5 weeks, before they came forward and told us they could not do the work. I would not recommend this company to others. DriRite-CMG3 needs to work on their accountability, communication and customer service. If they can't manage workload they need to come forward prior to committing to a project.

Quick Restore was awesome! They got to my house so fast and were so helpful. I was able to file a claim easily and they set up all the equipment to take care of the water damage. Would definitely recommend using them!

Tech was unable to remove some spots. However was not because he did not give extra treatment. The Tech was very courteous and efficent and quick! Service was outstanding!

I sent Ray a client a few years ago for an AC Repair, my client said his bill was a much lower estimate than everyone else and he was more informative!

Got 5 estimates on my property from different licensed contractors. These guys where 6x more expensive than any other estimate! How is that even possible!!! I would make sure to shop around before making a choice.