Quick Restore LLC

What started out as a landlords nightmare when a new washer was delivered and leaked in our second floor condo to the bottom condo. The delivery company was dodging accountability, so we had to call our own plumber/ restoration company which was Quick Restore and they came to the rescue! They did a great job at documenting all the damage and ensuring everything was dried out, before putting a plan together to replace all the damaged floors. The quality of of work was great and we were so impressed with the company - we had them redo our kitchen at the same time. Looks like a brand new condo. Would hire again! We worked with Kaleb who was also a great communicator!

Started with water damage from a plumbing problem that caused water damage in the kitchen. Damaged the cabinets, floor and counters. QR handled the insurance estimate and all restrictions. The work was excellent. Great techs. KC was very responsive and reliable. I will recommend QR to anyone who needs home restoration.

Quick Restore was awesome! They got to my house so fast and were so helpful. I was able to file a claim easily and they set up all the equipment to take care of the water damage. Would definitely recommend using them!

I was in charge of hiring a plumber to remedy some cast iron plumbing issues at a bathroom tub. Elite plumbing was the first out. They scoped the toilet line and discovered compromises in the sewer lines. They then suggested and assured us that we could get insurance to pay for remediation and replacement of cabinets, flooring, etc., that would need to be removed and replaced to get to the sewer lines.
I asked Matt from Elite Plumbing why they don’t wait for the insurance company to approve remediation before proceeding. He said we needed to establish plumbing damage so the insurance would pay.
I did not realize it then, but most homeowners’ insurance policies do not cover sewer-related damages, but they do cover plumbing leak-related damages.
Within an hour, Matt had Quick Restore out to the property, and they turned on water valves in the kitchen and bathrooms to make it look like plumbing leaks.
The next day they began removing cabinets and clearing space for sewer demolition. Because the home was older, they ordered asbestos tests. They tented the kitchen and bathrooms, then removed the cabinets, then removed the drywall up to the top of the cabinets. They tore the house apart trying to establish or remove proof of plumbing damage.
A week later, the insurance company sent an adjuster out, and they denied the claim because it was all sewer-related damage.
Quick Restore and Elite Plumbing’s’ strategy to get the insurance company to pay did not work, and it cost the homeowner an extra $5k to restore the property. ON TOP OF THAT, Quick Restore billed the owner $5K for their unneeded demo work.

When you have plumbing damage, please don't let these companies make you think insurance will cover the damages. Always wait for an insurance adjuster to validate your claim.

My house was a disaster after a leak and plumbing redo. Michelle worked very hard and quickly to get my house looking great. She went above and beyond to help me with everything I needed. I had a wonderful experience with her and her crew.

Quick restore was quick, efficient, and professional when dealing with my home flood. The completed their tasks respectively and were considerate of my time and home. Would recommend to anyone!

Cain and Israel were the main restoration guys. They made sure that every detail was handled.
Juan Delgado did a fantastic job with the laminate flooring and Harold Runge did a great job painting. The granite removal and cabinet repair went smoothly, and finally, Joel who installed the carpet was highly experienced and very professional.
Rick Heinzelman has put together a great team and we are very happy.

This company performed a complete satisfactory and professional job on our bathrooms. It was all handled and controlled in a superior and professional way by Casey. My wife and I are very grateful to Quick Restore and Casey for taking care of us. Thank you so much again! Ray & Suzie Rothenbusch

They were great. They helped me when I had a pipe in my wall burst they came out quickly. They cleaned everything up and dried it out. Ryan was so easy to work with and very responsive. Highly recommend.

Had a sewage line Collapse causing major damage. QR came in cleaned up the damage. Kyle came in from QR and worked with my insurance company and got the work approved. His crew started the remodel, they were friendly, on time and help me with my Concerns.
I’m so pleased with final work…

I had a water leak on a jobsite due to an accident. Quick restore came out ASAP to dry the area. They were easy to work with and cleaned up fast. I will be calling again for anything in the future.

My dad is a 79 year old Vietnam Veteran and they came to do repairs in his house on November 28th 2022. It is now January 17th 2023 and they STILL haven't fixed his house. He went 3 weeks without a toilet in the house and only has one because he called them REPEATEDLY to have at least one of his two bathrooms fixed. 2 days before Christmas they finally installed one toilet and a makeshift sink but have yet to fix anything else. Since then they gave not contacted him and he's not been able to reach them as they NEVER answer. My dad's insurance company has even been trying to reach them to no avail. There are so many different departments it seems and nobody knows what anyone is doing. My dad and the insurance company was finally able to get ahold of Larry who is in charge of the plumbing because nobody else would answer. last week was the first time the could reach this company and they told my dad on last Friday that they would be at his house on Monday 16 January at 0800. Someone actually showed up at 0800 on Monday but all he did is look around told him that they would be back Wednesday to start repairs which they said they were going to do yesterday. He also stated he doesn't have the tiles to fix the kitchen but made sure to ask my dad if he had the money to pay them. This is absolutely unacceptable and you should never is them!!

I highly recommend this company! I had to use QR due to a plumbing issue in my home. They completed the water damage removal of my dry wall, cabinets and asbestos removal. They finished all of these tasks within you two weeks. I was very impressed with the young men that came to my house who performed the work. They were kind, empathic and respectful and made me feel comfort under stressful circumstances. They took the time to walk me through their work and share their knowledge.

Quick Restore definitely helped me feel comfortable in such a stressful time. I woke up to so much water in my house and they were there within a little over an hour of me calling getting everything set up. i had to have my floors removed which was so upsetting, but Quick Restore was able to put new flooring in super quick and it looks even better! I would absolutely recommend this company.

This company was called out to clean up sewer damage by the plumbing company. I had to stay on top of them as they didn't remove some flooring and had the dehumidifiers leaking all over my basement. I ended up taking out molding, drywall, and flooring in places that were missed including the main point of the flood. Would not recommend them.

We had a leak caused by a faulty plumbing repair that flooded our main floor and basement overnight. Quick Restore responded to our request for assistance within an hour, and even identified and stopped the leak. That same day they removed all the saturated dry wall, baseboards, cabinetry, tile, etc and set up fans, dehumidifiers and air scrubbers throughout the affected areas. They had a crew come by daily to perform moisture testing and continue remediation work. Chase worked with our insurance company to estimate the damages and the cost of repairs, and identified numerous costs that I am very confident that an insurance-company-referred estimator would have overlooked or that I wouldn't have even known to consider until I was taking cash out of my own pocket. I am very pleased with the work performed. Hope we never have an event like this again, but if we do I know who I'm calling.

this company was very quick to come out and assess the damage caused by my water heater in the garage. Trevor was great when he walked me through process with insurance, he looked very young but was very knowledgeable. the crew that came out afterwards was friendly and helpful as well.

Extremely frustrated by this company! Had a kitchen pipe issue the plumbing company was awesome and they called Quick Restore so we just went along with it. The initial gentleman was great, it was a Friday. That night someone else was supposed to bring in water mitigation equipment. No one ever came, no call, no response to text or calls. Finally reached someone on Monday and they came but the company is broken down into so many teams that its like one doesn't know what the others are doing and no one can answer question about what the others will do. They don't show up when they say they will. We JUST received a certified letter with an invoice... THE FIRST BREAKDOWN OF PRICE WE'VE EVER SEEN! They've already gotten $2,500 from our insurance but the breakdown is insane. I had my own simple canister filter attached under the kitchen cupboard hooked into cold water line NO ADDITIONAL CONNECTIONS TO UNDO and they line item charged $163 to I think disconnect it?! THAT'S INSANE PRICE GOUGING, the canister is attached to the cupboard and was never touched the hoses would've automatically been detached when cold water line was detached how are they charging $163 for that?! Many other line item charges are ridiculous like that. This coupled with the lack of communication, 6 different teams for 1 small kitchen cabinet water issue and I would advise anyone to find a different company because this one is a mess. ALSO, IT ISN'T THE WORKERS FAULT they were all great, they are just doing what they were told. It is the way the company is arranged and managed that makes it a nightmare. I honestly feel sorry for their workers having to deal with it on a daily basis!!

Our project was a toilet leaking from upstairs bathroom through downstairs ceiling into pantry.
The quality of workmanship, communication, problem -solving skills, completion time and especially customer service were excellent. Justin, Project Manager, and his technician even worked on Saturday and Memorial Day which is commendable.
I will definitely recommend Quick Restore to people. Thank you for your dedication and your excellence in completing this project.

I had a leak in the middle of the night and woke up to water everywhere in my kitchen. Even with it very early in the morning these guys were able to get out to my place and start cleaning up very quick. The best part is they helped me with a lot of the insurance questions. Great company!

My husband and I have been putting off getting our bathroom remodeled due to no availability and expensive cost from other vendors. We then we’re referred from a friend to try Quick Restore. Jon helped us out with the whole process and was responsive and great to work with. We got our bathroom remodeled exactly how we wanted it to right away. I couldn’t believe the cost difference. So happy with the finished product!

I appreciate Quick Restore for being a reliable company in getting the job finished. Chase, the estimator was informative and helped me get everything I needed covered. Jon was an excellent project manager who responded to every call I had and helped me feel like my home is a home again. I will be sure to use them again in the future!

We were told the insurance would cover everything 6 months later we find out there’s a lein keeping us from selling our property because of their “services”. they left all the damaged trash and dry wall they destroyed in my side yard ripped apart the vanity’s and also left them. They’re were supposed to clean up but was told insurance wasn’t covering it so they left it as is. I have a 2 year old a 3 year old and a 6 year old who ended up being exposed to nails that were left in the floor board. Worst clean up service and would never recommend to anyone. If they had left the supposed contract they were supposed to leave we’d be taking legal action but ofc all documents were taken with them for some reason.

K.c. was very professional & accommodating. Really nice guy!

After coming home to a burst pipe and super soaked bathroom, Quick Restore was over quickly and immediately got to work. They went above and beyond to take care of several issues the bathroom had, including asbestos removal. They made sure to remove it safely and get the air quality testing done to ensure a safe environment for my family with small children to live in. They were so patient working around my kids and our crazy schedules. The finished bathroom exceeded my expectations. It turned out beautiful!

They were not quick, they did a haphazard job and flooded my house and proceeded to take even longer and charge me extra for their screw ups

I would NOT reccomend this company to anyone! They quoted me 3 weeks they took a whole 6 months to remodel a 10x5 bathroom?!?! Even after they finished they left issues and still have not come back to fix them. A hole was left in my back yard going my cement glass all over that my dogs could have eatten or stepped on! I continue to find more flaws and im very unhappy! Ive just retired and i dont have the money to paying for another remodel.
P.S. john did call to try and fix the problem. Appon arrival he pointed out a few things I didn't notice myself and fixed the walls. They do look better but thats all...

I was really impressed with how quickly Quick Restore came out initially to clean up the mess caused by my toilets backing up. They took every measure to protect my family and I from bacteria and any airborne things coming from the nasty water that went everywhere. After they removed the affected materials and dried out the structure the rebuild division took over. The estimator Dustin came out and made sure the insurance didn?t take advantage of us and we got what we deserved following industry standards. We did have to wait for the insurance on getting things approved it took longer than I expected. After the estimate was approved then repairs started and the project manager Kyle schedule the work promptly. The guys work was great and they were very friendly. Know my two bathrooms look better than ever and I wouldn?t hesitate to use them again if I ever have water damage again. I?ve also told family and friends about them so they know in advance to work with these guys. Thanks Quick Restore!

Originally, we had the horrid company that goes by the name of Bingham Restoration come to our house and inspect for water damage but we had many doubts about the quality of their work so I decided to call Quick Restore for a second opinion. Anthony came and witnessed the abomination that Bingham had left behind and immediately took action and checked literally every wall that could've been exposed to the water damage and went over it with us and explained it thoroughly and with much patience. Anthony was at the house for around 2 hours making phone calls, checking walls, asking questions, and most importantly answering our questions or listening to our concerns etc. After we agreed to continue with Quick Restore instead, Anthony called Bingham and told them to come pick up their fans and kicked them out of the house and took over the job. My family and I had much more peace of mind when we switched over to Quick Restore and we don't regret it one bit. Dallas and Wyatt then took over for the rebuilding and they were very responsive and helpful as well. Highly recommend this company.

Quick Restore came out the morning we called and did a thorough check snd assessment of our damage and gave us a couple of options. Later that day a crew came out and performed the necessary cleanup. We appreciated the quick service because we were leaving town. We were able to stay in touch with them while we were out of town and their equipment was in our home. Everything was done by the time we got back in town. Thanks Quick Restore!

Do not use this company. I had a leak in my kitchen. I worked with Giovanni from this company and he came in and said he would handle everything with my insurance and everything would be covered. He didn’t handle anything, he never knew what was going on. I handled all the dealing with insurance and my hoa by myself. After about a month Giovanni just stopped answering and returning my calls about the claim. I started communicating directly with their billing company because that is who I could get ahold of. They started my demo on June 7th and had all the demo domes in about a week. It has now been 2 and a half months and they still haven’t sent all the paperwork and pictures to the billing company to submit the claim to the insurance. I just want to pay this off and put this all behind me but I can’t even pay them because they can’t file their paperwork. I called last week to see what was going on and they had to send someone out to have me sign paperwork that they had forgotten to have me sign. Do not work with this company or it will be completely on your shoulders to handle your entire claim, not to mention manage them to make sure they are getting the papers signed and submitted and remind them to come pick up their equipment. Overall, terrible.

THESE FOLKS ARE THE BEST! NO QUESTION! EVERYTHING WAS BROKEN DOWN SO THAT WE UNDERSTOOD EVERYTHING THAT WAS BEING DOWN! NO SURPRISES WHATSOEVER! THANKS AGAIN FOR YOUR SERVICE! I HIGHLY RECOMMEND THEM!!!

Our last tenant left this bathroom an absolute mess! Was referred to Quick Restore by a friend and Jon came out and was very helpful and asked us questions about the remodel and flooring we didn’t even think about! They’re life savers!

Because of covid and the pandemic, they were front up and honest about it won't be an overnight thing. They did get my insurance to pay a majority of new cabinets because of asbestos and water damage. The quality is amazing. I would definitely recommend them, especially if they drive to Buckeye from Tempe. I was introduced to them by Goettl. So far only good things to say about both companies.

Gio at Quick Restore was very helpful when he explained the process and reasoning of cleaning up the water damage at my home. Much better than my insurance adjustor who just wanted to pay Quick restore the least possible amount for the damages, even though I pay my insurance company to cover these sort of emergencies that come up. Highly recommend asking for Gio!

Jon Crandall did a great job of coming out and telling me how the project was going to go. I needed restore on my flooring. He was helpful and professional.
I definitely felt taken care of for the project!

Anthony came out to our hone on short notice and was very professional, courteous, and knowledgeable about our policy and options. Didn’t pressure us and truly has our best interest at heart. I thank god for sending Anthony our way and can attest that he is the best representation of Quick Restore’s values and quality. I would recommend him 11 out of 10 times. If you call ask for Anthony. You won’t regret it!

Verify with your insurance company to make sure there is coverage first. Quick restore will come in have you sign to start work not telling you that If your insurance does not cover they will leave your house in disarray and send you a heafty bill. As noted in one BBB claim will charge you $750 for a dryer. Quick restore will place a lien on your house as they state in their BBB reaponse We put a pre lien on her home like we do with every job due to people not paying people dont pay because they are not upfront and honest.

When one of the pipes burst in my bathroom it absolutely destroyed my bathroom wall. I called two other companies and they said they couldn’t send someone out for 48 hours! A friend referred me to Quick Restore and Jon came out within an hour of my call to inspect the damages. He had a crew to my house that afternoon and quoted me less than what both of the other companies told me. Honest, friendly, and does work super fast. I can’t recommend them enough!

Great company... i had my doubts in restoration company but with Quick Restore I lost all those doubts. Anthony the supervisor help me through the whole process making it super easy no stress at all.

My bathroom had water damage and they came out and fixed it quickly. They were friendly and knowledgeable. They answered all of my questions They also answered all of my grand children’s questions

I was treated with respect and kindness during my loss. My home was put back together quickly and correctly and it is beautiful. I want to thank everyone at Quick Restore for all they did for me.

Very professional and helped my mother with the problem. The manager was very understanding and explained everything great. I would recommend them to friends

Anthony Meza was the one that helped with my insurance and got everything figured out! I'm a new home owner. He answered all my questions.

These guy's were very professional and did outstanding work for us! We appreciate having a company that values their clients!

They did a great job drying out the ceiling. Removing drywall and insulation. Then putting our home back together.

Company was professional came in and did their thing in a speedy manner and had nothing but great customer service I definitely recommend them!

Would not recommend to anyone. They took 4 weeks to do our restroom...leaving us at a hotel that costed another $3000! Horrible experience to say the least!

They are NOT SO Quick , and for answer the messages or phone calls never answered , so right now l don't know what to do next ,due a really ignored calls and messages l have to contract a nother company ,l think .so no recommend

Very professional and responsive company. Made sure the job was perfect. And it was

Run away do not I repeat do not use them the worse in US and over priced

The entire team was great to work with polite and all very nice from the beginning! They all walked us thru the process well. KC, project manager, did a great job pulling the job into completion. He answered texts with a direct call back. When there was a small issue he ensured it was corrected immediately, called to double check it was completed, and then came to inspect as well!
Again- truly a great team!! Thank you! Karen

We worked with KC for our repairs. He was very helpful and I would get a call back right away. He was patient with anything I asked for.

K.C. and his crew exceeded our expectations. We needed to have both bathrooms remodeled after a plumbing disaster. It was imperative that the bathrooms be completed as quickly as possible. K.C. was very responsive and understanding of our unique situation. The work was done quickly and properly and we were able to continue having funeral services for families in need. Thank you, K.C.!
-from the owner and manager, Steve and Amie
P.S. the bathrooms came out better than we expected!

K C did an excellent job of helping us restore our kitchen & bathroom to normal after several leaks. My husband & I would highly recommend K C for all your plumbing needs.

Solid company. Did some work for me after a pipe leak. Dried it up quick and techs explained everything to help with the damage. Quick with the repairs as well. Highly recommend.