Best Hour Service in Phoenix AZ

I used Don Restoration for the demolition side of a water damage claim and mold removal. I am very happy with my experience, the entire process was smooth, Ally was the person that helped me schedule everything, she was very responsive and helpful with all my questions regarding the process and what to expect. The workers that took care of everything were Russ, Chris R, and Scott, they did very good, quality work and were great at briefing me on the work that had to be done each day when I would stop by to take a look at the progress. As an accountant I also have to congratulate their Accounts Receivable department for providing such detailed documentation of the work performed as back up for the insurance regarding their billing. I would strongly recommend Don Restoration for anyone needing water damage repairs or mold removal.

This company does an excellent job. Their staff is knowledgeable and goes above and beyond to ensure that the work gets completed promptly.

Everyone we have dealt with has been so helpful. We really appreciate all the help and support we have received! Thank you guys so much!

Kevin came into my home to clean up after the storm. He explained step by step what to expect. He was friendly and worked quickly. I would absolutely recommend Kevin to anyone.

Water Fighters came right away to help with my Water Restoration and Water Damage Reconstruction project and I couldn't be happier how it turned out.

They came, walked my wife and I through the process of how it would work with our insurance, and were responsive throughout the whole thing. They made the room and bathroom that were flooded look exactly the same as it was before, like nothing ever happened.

Cesar did a great job, Thanks Cesar!

We had a burst pipe in our kitchen island that required removal of the cabinetry due to water saturation and microbial growth. Jenkins Restorations (Everett, Jose and Caleb) removed the cabinetry, determined what could be salvaged (cabinet doors and shelving), built supports for the granite countertop and sink, and brought in equipment to dry out the moisture from the leak. Totally professional and efficent. They helped make a bad situation easier to deal with. Highly recommend!

It’s always great when Austin comes into the office to see how the staff and I are doing. He always makes it a great time with laughter and educating us on the process of there side of the business. This company is reliable and always provides ! We highly recommend.

The company was professional. They protected the area they were working in with plastic so it doesn’t spread dust all over. But... They tear out Sheetrock out with no regard to how it’s going to have to be fixed. Ended up costing us more to fix their “ripping” down the drywall instead of cutting out sections.

After a very stressful water damage situation I was seeking information to understand my options. I was able to reach a customer service representative after hours. They were very helpful in reviewing my situation and offering advice. Based on our conversation I felt that this company is highly professional and really knows their stuff. I really appreciate the time they took over the phone to review specific questions and offer guidance. They’ve resolved my stressful situation quickly and professionally. Highly recommend them.

Greg and frank worked well together to help me with my mold problem and get my rental back to normal. Their inspection was free and they located the issue right away. I could not be happier with the company my insurance selected to handle the mold in my home. Thank you NEXT GEN!

I was very impressed with the service that Phoenix Mold Removal Pros provided. They were very thorough in their work and made sure to explain every step of the process. They were able to complete the job quickly and the results were amazing. Highly recommend.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

I found ASAP through my insurance company and glad I did. Josh helped me on a holiday weekend with my rental property and gave me all the information and advice to make decisions that were right for me, not the insurance company or his company. Truly a company with integrity.

Great job!!

If I could give Dan and Candelario 10+ stars I would! They were both extremely professional, knowledgeable, friendly, arrived when they said they would (not many do that these days!), addressed the issues, came up with a game plan and put it in motion, all within a days time. I would highly recommend them and use them again in a heartbeat if ever needed.

This is the first time I've ever written a review but these guys were awesome. We had significant water damage in the home and were pretty stressed out about it. They showed up less than an hour after we called and cleaned everything out. Moved all of our stuff blocking the damage and then put it back just like before without a single scratch. Super easy to work with, very professional, fair on pricing and did a fantastic job - can't recommend them enough

If you need your house rehabilitated back to normal through a homeowners insurance claim (or not!) call Andy at Bright Home Construction!

In Aug 2022, my home in Gilbert was hit by a giant monsoon storm that overwhelmed my sump pump and flooded 80% of my basement. I called Andy's team and Andy himself came to my house after-hours to measure and photograph the damage...he actually spent 3 hours ensuring an accurate, complete estimate was prepared to submit to the insurance company... outlined in a format exactly how the insurance company claims department requires!

This is so HUGE...because, the insurance company's initial review of Bright Home Construction's estimate was my final approved claim amount...when I spoke to the insurance claim's manager she said, and I quote, I don't see anything on here that would be an issue covering.

More so, even if there was, Bright Home Construction actually is one of the few rehab/renovation construction companies I know that works directly with Insurance companies on behalf of the homeowner; negotiating, explaining, and articulating the proper claim amount and coverage is received by the homeowner.

All in all, it was less than 20-days from when claim was approved to project completion...and they made it a point to complete before my daughter's 11-birthday party!!!

Thank you Andy, Randy and everyone at Bright Home Construction for putting my home back together!

This family owned business company came from Arizona to help our community here in Florida after Hurricane Ian. We are thankful and grateful for their professional work performance. They are very trusted company. Thank you for your support here in Florida.

Omg where to start!! We had our drainage pipes replaced because they because it busted all threw out home !! Acuity builders was amazing!!! We had started with a different company with our kitchen, needless to say we didn’t let them go any further! We hired Acuity builders , what a difference between the two companies!! From start to finish , Gaby did our walk through and estimate, answered all questions and dealt with the insurance company!! Matthew was the foreman for a project . Him and his team did a beautiful job on our bedroom and bathroom ! We did some upgrades to our bathroom and our bedroom floor, Mattew gave me an estimate and stuck to it !!! Matthew was very communicated and answered all questions! After 6 months of being out of our home they came in took over like a⭐️ Boss ⭐️and got us home !!! Thank you so much !! We will be using them in the future!!