Best Contents Clean in Phoenix AZ
Needed help ASAP with a flood in our home in the middle of the night and decided to give Doan Restoration a call. I couldn’t have been happier with their response time. Brandyn made it easy to understand what all was needed to be done on the house and is a very hard worker. I’ll be using them for any future floods or fires
www.doanrestoration.com
1950 E Watkins St #140, Phoenix, AZ 85034
I had nothing but problems from this company; dealing with them was a 6 week nightmare. Let me paint you a picture really quick. About 14 months before my interactions with this company I spent close to 40k remodeling my kitchen. Fast forward those 14 months and I discovered I had a leak in my (brand new) kitchen. My insurance company sent ServiceMaster by Desert Dry to pull out my cabinets and walls and quarantine the area.
When I got home and realized they put my brand new, very expensive, clearly custom built WHITE cabinets outside on my back porch with ZERO protection. This in Arizona, in monsoon season, in an unfinished back yard (think dirt people, lots of dirt) and they put WHITE cabinets outside.
This has the effect of staining my white cabinets with brown. Then I notice that on 3 of the reusable cabinet doors and the faux face plate that goes underneath the sink, had gauges in them. These are not small gauges that are just a ding here or there, no they're extremely large and noticeable. And if that isn't the worst part, I notice that there is also a portion of my (again, custom built) bench seating that spans the opposite wall of the kitchen, right next to my back door. Clearly they were careless and drop something on it to damage it.
As its late Friday afternoon by the time I get home, I wait until Monday to call to discuss the damage that was done to my cabinets and bench. I speak to Hector initially who wants to see the damage, to which I agree. Then on Wednesday Hector calls and says they'll be there in 45 minutes to remove the quarantine and take pictures of the damage. I told him that he was more than welcome but without me being there I didn't know if he would see all the damage. He said ok, just send me photos later and he left a card which had his number as well as a generic office email. I called Hector twice that week and left messages and never heard back, so on Sept 5 at 2:05 pm, I emailed photos of the damage to the info@ email address. At 2:11 pm, Chelsea responded that she was forwarding it on to Chris, Hector, Ashley, and Sandi (the mitigation side she said). On Sept 10 after no response, I again ask for an update with everyone cc'd. Chelsea again responds that she forwarded my email. On Sept 17 after no response I again send another email, this time with a quote I received from my cabinet maker for the damage. Chelsea responds immediately and tells me that they want to send someone to look at my cabinets. I tell her he can come Wed or Thur afternoon but I am 100% certain my cabinet maker will have to handle it because it is a completely custom job.
The guy she sends shows up on Sept 25th, spends less than 5 minutes in my house and agrees that my cabinet maker will have to handle this. On Sept 26th, I send yet another email asking if we can now proceed with my guy fixing the issue because her guy cannot. Again, no response. On Sept 27th I receive an updated invoice so I forwarded that on. Again, no response. On October 1st I call my insurance adjuster(who sent this company to me) and ask for help. He proceeds to immediately email everyone that I have been emailing with and within a short time I get a phone call from one of the owners. He is upset at the cost to repair everything and is borderline rude and accusatory. He requests more pictures and information about the cost which I provide and even put him in contact directly with my cabinet maker. After another day or two of going back and forth, I get my husband involved. In the end, the did pay for the damage they caused, but the headache of having to deal with them makes me seriously mistrust them and I would NEVER recommend them to anyone.
Unfortunately I had to shorten some of the details because Google character limit but lets just say dealing with them was a nightmare.
www.servicemasterrestore.com
When I got home and realized they put my brand new, very expensive, clearly custom built WHITE cabinets outside on my back porch with ZERO protection. This in Arizona, in monsoon season, in an unfinished back yard (think dirt people, lots of dirt) and they put WHITE cabinets outside.
This has the effect of staining my white cabinets with brown. Then I notice that on 3 of the reusable cabinet doors and the faux face plate that goes underneath the sink, had gauges in them. These are not small gauges that are just a ding here or there, no they're extremely large and noticeable. And if that isn't the worst part, I notice that there is also a portion of my (again, custom built) bench seating that spans the opposite wall of the kitchen, right next to my back door. Clearly they were careless and drop something on it to damage it.
As its late Friday afternoon by the time I get home, I wait until Monday to call to discuss the damage that was done to my cabinets and bench. I speak to Hector initially who wants to see the damage, to which I agree. Then on Wednesday Hector calls and says they'll be there in 45 minutes to remove the quarantine and take pictures of the damage. I told him that he was more than welcome but without me being there I didn't know if he would see all the damage. He said ok, just send me photos later and he left a card which had his number as well as a generic office email. I called Hector twice that week and left messages and never heard back, so on Sept 5 at 2:05 pm, I emailed photos of the damage to the info@ email address. At 2:11 pm, Chelsea responded that she was forwarding it on to Chris, Hector, Ashley, and Sandi (the mitigation side she said). On Sept 10 after no response, I again ask for an update with everyone cc'd. Chelsea again responds that she forwarded my email. On Sept 17 after no response I again send another email, this time with a quote I received from my cabinet maker for the damage. Chelsea responds immediately and tells me that they want to send someone to look at my cabinets. I tell her he can come Wed or Thur afternoon but I am 100% certain my cabinet maker will have to handle it because it is a completely custom job.
The guy she sends shows up on Sept 25th, spends less than 5 minutes in my house and agrees that my cabinet maker will have to handle this. On Sept 26th, I send yet another email asking if we can now proceed with my guy fixing the issue because her guy cannot. Again, no response. On Sept 27th I receive an updated invoice so I forwarded that on. Again, no response. On October 1st I call my insurance adjuster(who sent this company to me) and ask for help. He proceeds to immediately email everyone that I have been emailing with and within a short time I get a phone call from one of the owners. He is upset at the cost to repair everything and is borderline rude and accusatory. He requests more pictures and information about the cost which I provide and even put him in contact directly with my cabinet maker. After another day or two of going back and forth, I get my husband involved. In the end, the did pay for the damage they caused, but the headache of having to deal with them makes me seriously mistrust them and I would NEVER recommend them to anyone.
Unfortunately I had to shorten some of the details because Google character limit but lets just say dealing with them was a nightmare.
23040 N 11th Ave Suite 120, Phoenix, AZ 85027
After a fire sprinkler pipe broke in my garage, Cesar B was assigned to hang the new drywall, paint, and put up the new light. I could not be more pleased with his attention to detail and how kind he was through the whole process. Cesar goes above and beyond! I hope AZ Fire knows how lucky they are to have him as an employee.
www.azfirewater.com
4645 S 36th St, Phoenix, AZ 85040
This company is on call at all hours of the night. The staff is knowledgable, patient, friendly and will work with your schedule.
Tom kept me updated throughout the entire drying process and made sure there was not a single drop of water left in the areas that were flooded.
They are definitely worth it!
www.1800waterdamage.com
Tom kept me updated throughout the entire drying process and made sure there was not a single drop of water left in the areas that were flooded.
They are definitely worth it!
15219 N Cave Creek Rd, Phoenix, AZ 85032
They came out the same day I caught my water leak, assessed the damage, tore down the parts that were beyond repair and dried what was able to be save. Super friendly and knowledgeable staff. They definitely made a stressful situation much easier to handle.
jenkinsrestorations.com
21420 N 15th Ln Suite 114, Phoenix, AZ 85027
i just had loved the flexibility with the scheduling, & the time management. Kyle was very thorough with quality work. i would definitely count on venturi again. If YOU havent id strongly recommend!
venturirestoration.com
1710 E Grant St #100, Phoenix, AZ 85034
Service Master really helped us out and quickly. Thank you.
Phoenix, AZ
Positive atmosphere! Always displaying brand with pride. Customers are always a priority.
greater-phoenix.pauldavis.com
4220 E University Dr, Phoenix, AZ 85034
Great service !!!I give then 5 stars
ampmrestoration.com
1127 E Tonto St, Phoenix, AZ 85034
Awesome and friendly dude. He was very courteous and professional. Responds quickly to texts and communicate effectively throughout our mold removal process. Despite some unforeseen delays because of asbestos testing he was able to complete our project in a timely manner. Great prices, great dude 10/10 would use again.
borestorationofwestphoenix.com
Phoenix, AZ
Clearly the owner doesn’t know they’re left from right and all he cares about is his bottom dollar!
This company will LIE TO YOU
www.servicemasterrestore.com
This company will LIE TO YOU
23910 N 19th Ave Ste 68, Phoenix, AZ 85085
Belfor kept excellent communication with us during the stressful repairs. Special props to Juan Grado as the project manager and his team. They completed the repairs on our schedule and Juan came out several times to make sure we were happy with the work and his crew. If we pointed anything out to touch up Juan had someone out immediately to make it right. The Belfor team were very pleasant to work with and the work that was done looks great. I definitely recommend the Phoenix Belfor office for your restorations. When it was time to sign papers and handle insurance Juan took charge and we had no stress or hesitation to sign we were pleased with the job that was done. Thank you Belfor and especially Juan Grado.
www.belfor.com
23610 N 20th Dr #2, Phoenix, AZ 85085
I am so grateful for Jennifer, Lucas, Maria, Josetina, Maritza, and Jason! They have been extremely helpful and respectful of my property after my bottom floor flooded! They truly do know what Integrity truly is!! I could not thank them enough for helping me through this!! God bless you all!!
www.integritycontentsservices.com
Phoenix, AZ
We sustained significant water damage to wood floors and 2 bathrooms after a burst supply line under our master bath sink. The team from Square One Restoration was knowledgeable, experienced, kind, hard-working, and professional. We were grateful for their help navigating insurance procedures and figuring out the best way forward along the way. It was a stressful time and we were fortunate our insurance providers recommended them! Thank you Ryan and Bob! Five stars!
squareonerestore.com
2215 S 48th St Suite B, Tempe, AZ 85282
These people are phenomenal. After Hurrican Ian I had Mrs. Tabitha Coman come out and assess our damages. She was extremely patient and gave us the time and dedication we needed in a very difficult time in our lives. They are extremely trustworthy and professional through the entire exchange. Thank you Christian Brothers Restoration LLC!
www.cbrestorellc.com
3106 W Lincoln St, Phoenix, AZ 85009
Recenty, I had some remodeling done on my property . When the contractors opened the ceiling to replace the sheet rock they found mold from an old roofing leak. I called Puroclean for help. They responded quickly and made sure the mold was cleaned up correctly so we would have not future problems. Overall they were easy to work with, thourough and very professional. I truley hope I will never have to use their services again. However, if I ever find myself in the position of needing a restoration company I will call Debi and Matt at Puroclean!
www.puroclean.com
7464 E Tierra Buena Ln #108, Scottsdale, AZ 85260
They had great service. We’re very professional. I would recommend their services to anyone. And I am satisfied with the job they performed.
Eddie Julie and Lionel.
www.integritycontentsservices.com
Eddie Julie and Lionel.
2311 E Jones Ave, Phoenix, AZ 85040
My mom went out of town and I went to check on her home. Her toilet had been overflowing for some time and had flooded her bathroom and hallway. I called Swyft restoration and they were there within the hour. They cleaned up the standing water and applied some sort of vacuum suckers to the drywall. Within a couple days all was dry and no wall or floor damage. No drywall repairs needed. I definitely would recommend this company and will use them again if needed.
swyftrestoration.com
2202 N 16th St, Phoenix, AZ 85006
Amazing employees, amazing service, and amazing craftsmanship.
crs-info.com
4609 S 33rd Pl, Phoenix, AZ 85040
Awesome and friendly staff. Brad is the bomb
rmc.com
3801 E Roeser Rd Suite 14, Phoenix, AZ 85040