Best Carpet Service in Phoenix AZ

I was devastated with water damage in my condo. Wes and his team went above and beyond to fix all the problems related to the damages. I couldn't be happier with them and highly recommend them

These guys are amazing and fast!

A few weeks ago I would have recommended AZ fire and water to everyone I know. As of today I wouldnt recommend to even my worst enemy. Very poor work done. Workers used my husbands tools and ladder with out asking. They unplugged stuff in my garage so they could plug in there phones and tablets. They didnt match the baseboards nor the casings. They were also installed poorly. Paint didn't match on walls nor ceilings, plus painting looked like it had been done by my 11 year old. I am still waiting on the carpets no call or no show so far today when they were supposed to be here around 7AM. Speaking of carpet, the padding was not installed properly therefore when you walk into the bathroom the edges of the tile slice the bottom of your foot.
The so called manager came out and went to a part of my house where there was absolutely no damage which is right outside of our 18 year old daughters bedroom where she was sleeping to look at the door casing. He did not ask if he could go over there and nor did he have a reason at all to be over there.

I feel sorry for the 2 workers that came out for 4 days to fix the 1st workers disaster. They really did a good job and do not deserve a bad review. They are probably the best of the best at AZ Fire and Water, but if not done shoddy the 1st time they wouldnt have had to come out and basically start over. Unfortunately we are beyond frustrated.

I work in the insurance business and we refer our homeowners all the time when they need restoration. We are taking our referrals elsewhere

Tom was great to work with, he showed up quickly and went to work after we had a water heater leak and create some damage. Thanks to quick response, we think that our damage was mitigated. Keep up the great work!

After a bad monsoon we had water in our living room. We called Phoenix water damage and they were able to come out same day, which was great. Robert was on time and made sure our house was nice and dry. I would recommend them and use them again. Thank you.

We had some storm damage to our roof. We reached out to Jenkins and Matt helped us with everything! It was such a stress free process. We are so thankful and love our new roof! Matt handled all the insurance stuff and made it a great experience.

Recently had water damage and my Insurance carrier advised that Venturi Restoration were on their approved list. From our first meeting with Tara through Hugo and his crew, the process was great! They came in like it was their home that they were working on and made it better than new. Could not recommend them enough. In our experience you can’t go wrong with them!

The most honest water restoration company out there! Very fair and reasonable! Really cares about the homeowners!I will recommend this company to anyone.

Service Master really helped us out and quickly. Thank you.

We are buying a house that had some water damage. Another competitor restoration company promised to send someone out to look at it for us. Three days later, they had not, and we had very little time left on our inspection period.

AM/PM very kindly agreed to make some time in their schedule---right after heavy rains when they were busy---to send someone out on short notice. Really appreciate their willingness to work on a tight timeline and help us out.

The fire damage restoration company was very responsive and provided excellent communication throughout the process. They kept us informed every step of the way.

Jorge, Mario, Peter and Jon were fantastic! Obviously there was a lot of stress due to water damage in our home, but Jorge’s team did a fantastic job. They were fast to respond to any questions and even followed up daily to make sure that we understood the next steps. They were professional and considerate. I hope I never have to experience water damage again, but I would use them again in a heart beat and/or recommend their service to friends and family. Thanks

on time and professional!

Superb Work Guys ..thanks for all the help and support , you really came at the right time and helped me out . Recommended.

John Fierros, Harold and Arturo made a very difficult process easy. I really appreciated the time and care they took with my house and the level of professionalism. I highly recommend!

Outstanding company, fast response and excellent communication. Cared about keeping our home clean and intact during a very stressful moment as a homeowner. Highly recommended!

Puroclean was very responsive when I had called them out for a leak, they have top notch equipment, and a great team, they gave me honest feedback, and informed me that I did not require their services. This kind of honesty Is hard to come by these days!

Express Restoration is very result driven they provide great customer service with fast turn around results

Talk about a 5 star company!!! Zona Restoration really went above and beyond with my project. I've heard a ton of horror stories about shady restoration companies that do unethical practices and horrible work. Zona is the exact opposite. If you need help with a project, look no further and give the great team at Zona Restoration a call.

Acuity came out to look at my project, however they refuse to give any sort of estimate without a signed contract. Which was not disclosed at any point in time when scheduling or meeting. So not only does it seem suspicious that they won’t give me a price before locking me in, but clearly they don’t mind wasting both your time and theirs.
Clearly they are busy enough they don’t need the work, and could care less about potential customers.
Strongly do NOT recommend.