Best Carpet Service in Phoenix AZ

Update to prior review… issues with install. Made appt which were canceled and rescheduled 3 times and 2 no shows… if you need someone who is there for you after the check clears… in our experience this is not the company. Extremely disappointed

We contacted them to refloor a section of our house, we scheduled a rep to come. And they measured and we went down the following day to select tiles and they said they would contact us with a quote that never happened. We followed up 6 days later and they still have not responded.

(Translated by Google) Well it's where I work

(Original)
Bueno es donde trabajo

Best commercial flooring company around!

Had entire house 1300 sqft old tile removed and wood grain tile installed and it looks amazing!

We couldn't have been more pleased with the new hardwood floors installed by Vinny and his team. They were friendly and professional, and the work they did was of exceptional quality. Communication with Vinny was easy and the job was even finished ahead of schedule. I can't wait to post photos when we are finished with the rest of the remodeling.

The installers were careful, efficient, courteous, and prompt. They were here on time and cleaned up after themselves thoroughly. I am very pleased with the results.

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

They have done many jobs over the years for me and my family! They are awesome to work with!!

Great customer service!

If we could give more than 5 stars, we would. We have been dealing with a remodel of a kitchen that had flooded in September. We have had many different contractors come through this last month to finish up, and Chris and his team have been the best- by far.
Professional, friendly, respectful and quality work. Thank you for such a wonderful way to come towards the end of this very long project.

A broken dishwasher water supply line flooded our house requiring all new flooring. While we were at it, we figured we take the opportunity to also redo our two bathrooms. Sammy and his crew at Floor Coverings International were speedy to reply and get us started on the next steps in our remodel. We’ve all heard horror stories of folks not showing up or leaving projects half done. I’m happy to report, this team was on time (if not early) each day and pushed to get the project done in a timely but not rushed fashion. A huge kudos to Cesar, the crew member that did the bulk of the work. He was meticulous with the details and our new bathrooms and tiles throughout our home look great!

?mmmmmmmmmm floors?

Poor quality, refuses to refund. Work was done incorrectly from the beginning, confirmed by multiple professionals including the company themselves after seeing what their workers had done. Hire at your own risk. A year later and now I’m living without flooring.

Had different typed, which a lot of them don't.

This is the worst company I have ever come across they put no pride in there work they have no respect left me with a huge mess every single night after they left please go somewhere else and save your money cause you will be waisting it if you go with these clowns