Best Water Service Lines in Arlington TX

This is the 2nd time I have used them and both times have been great experience's. Very professional and always on time. Prices have remained the same for 18 months. I would highly recommend them.

Cory and his assistant were great. They were on time for both appointments I had - One for Estimate and one for the work. I would not hesitate to bring them out again for any future plumbing needs that arise. I had them replace 14 Emergency water shutoff valves, install new washer water supply valve box, repair a toilet and repair kitchen faucet.

Gaberial Booker gets the job done when it comes to plumbing work and I definitely will be doing business with him again.
HIGHLY RECOMMEND!!!

I have used these guys a few different times. I had family from out of town staying for the weekend and had a plumbing emergency. The manager Chad called me directly on Saturday morning and within a few hours Daniel showed up and saved the weekend. Professional service and competitive prices. We will use again.

Michael repaired our water heater & backyard faucet this morning. He was very prompt, professional & courteous. Thank you for doing a great job! We will be using you for future jobs & refer you to the people we know.
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Very prompt service and very personable people!

We had an emergency plumbing issue and Lasiter was able to work us in. Chaz was our plumber and he did a great job on the repair. Fast, efficient, and professional. Highly recommend!

The handle to open the water to the water spout on my bathtub was loose. $140 to fix “labor” + $80 in “parts” total $220!!! 😳. The guy didn’t take no other payment except cash..who knows, maybe to avoid paying taxes but his problem. This fix was way to expensive.

Don did a great job. I was very curious about the process and he was patient and talked me through it. He was sure to run the faucets and flush to make sure the clog was clear. I would definitely use this company again.

I am deeply disappointed with Ben Franklin Plumbing for wasting a few hours of my time this week. Their initial plumber came to my house on April 1st, diagnosed the problem and ordered the needed parts. It was agreed I would be contacted when the parts arrived to set up a time to have them installed. This past Monday I received a text and set up an appointment for what I thought was to have the parts installed. When plumber #2 arrived, he was unaware plumber #1 had been out to our house. Once I informed him, he checked with someone and advised me the ordered parts would be in-by Friday April 8th. On Thursday April 7, I received a text and an an email asking me to confirm an appointment they scheduled for Friday the 8th between 3:30pm-6:30pm. I confirmed that appointment and waited at home during the 3 hour window. No one showed up so I called their office at 6:35pm to see what happened. The young lady at their office was apologetic but stated it looks like the ordered parts had not arrived yet. She had no explanation why an appointment had been scheduled. Fortunately I am far more patient now than I was in my younger years so I politely informed her that I would find another company and have no intention to use or recommend Ben Franklin Plumbing to anyone.

A service guy came out and repaired the pipe, however, did not mention to us that he can not repair the drywall before cutting it. We actually had to stop him when he was leaving to ask if he was going to fix the wall. He responded that he didn’t know how to fix it. So now we’re stuck with the picture. My husband called and called to get a resolution and they did not answer or return phone calls!

They only take responsibility when the work is done and if something they break they will blame it on u. So stay away from this company.

Technician performed very quick analysis of problem and provided good advice to remedy problem. Thks again!

Spams my house with junk mail

On time professional service, completed replacement of faucet on an older home in record time. Wes was pleasant and reassuring and we no longer worry about possible damage to the home caused by the leaking old faucet.10/10

He completely the job satisfactorily on time.

Devant'e was very professional, came on time. He took care of my clogged drain very efficiently ineptly and was a pleasure to work with.