24 Hour Plumbing

I’m not sure if this listing is a scam, or if this company is just extremely unreliable. We called for an emergency with our sewer line. Our house was actively flooding with sewage. I was told that someone could be at our house in 2-3 hours. Hours later no one called, no one showed up. I tried calling back for an update and was told by the representative that he would get an ETA from the technician and call me back, and I never heard back. On further review, the Google phone # listed is different than the # on the company’s website. I would not recommend trusting this company with your needs.

We weren't sure what to do about what seemed to be a leak in our plumbing. We called 24 hour, and we're so glad we did. They responded quickly and were able to find the leak within 48 hours from our initial call. Everything is resolved now and at a decent price. Amazing service. Definitely recommend.

I have a property in Arlington and I was on vacation and called 24 hour plumbing they came out and fixed the toilet apparently someone had broken it while we were away did a great job

no one answered the 24 hour phone - ironic

We had a plumbing emergency and called. They seemed very responsive at first and stated someone would be here within an hour. I received a phone call that someone was on their way shortly after. After more than an hour, I called and was told there was an error someone was on their way and would be here in 10 minutes. More back and forth, until no one answered. No one ever showed up. A waste of 4 hours waiting....

I called them on the weekend for a clogged drain. They sent out an almost apprentice who could do nothing but
1. complain about the design of the plumbing in my home.
2. At one stage attempt to convince me it was the toilet's fault, and that he should remove it to prove his point.
3. Curse and complain constantly.

He left without fixing anything, including not replacing the toilet he removed. Had I known '24-hour plumbing' would be so monumentally incompetent, I would have probably paid them NOT to come. There are plenty of professional plumbers around. No matter what the problem, it's worth waiting until they're open.

*****Edit
The plumber you sent was an apprentice, who had only been an apprentice for TWO DAYS.
His apprenticeship agreement was laying in the front seat of the van, dated two days before.
The problem was an inoperative sump pump. I didn't even know the house had one (just bought it), and the plumber I called after you figured it out in about 10 minutes.

You got paid by the home warranty company.

Called answered phone, explained problem and was told Master plumber on the way. Master plumber called and said he didn’t have the right tools to chip away concrete. I told him ok and to call main office and let them know. Master plumber called me 10 mins later and said he forgot he does have one on truck and said he would be here in 30 min. Hour later I call him back and he says he is driving to Home Depot’s... yes plural to get Gas for his cutting torch and will call me back Another 45 mins and said he cannot do the job.

What a joke. Stay away if you have an emergency and don’t want to waste your time!!

We had been out of the country and came back to find that our home had a leak. We couldn’t find where it was coming from. All we saw was the puddle of water. I called this company because it was the one that was able to come out that day. We were hesitant because of the low rating but we gave it a shot. And it turned out pretty good. They quoted us before doing anything and given all the work needed to be done to not only find the leak with their cameras that go in the sewer line, but the manner in which to access it and make the repairs. Our experience was good and will definitely use the again.
We received excellent service from 24 hour plumbing.

This guys are great, they gave me a bid on the slab leak repair I needed and I went ahead and had them take care of it, it was the best price I found out of three other companies, they got the job done right and on the same day I call them. Strongly recommend them.

Extremely expensive. Over the top. Why 3 people?

John called back before 8am this morning after my husband left 24 Hour Plumbing a message last night about our big leak. The crew was here within the hour and had the repair completed before 11am. None of the other companies we called have returned the call at all. 24 hour save the day for us and the service was also outstanding. We will call them if we ever have another plumbing emergency.

Please don’t call this company. I had a simple clog in my main sewer, and was told there were tree roots growing into the pipes (they did not send a camera or anything, just “looked down there”). They told me I couldn’t use my washing machine, dishwasher, kitchen faucet or bathroom. They told me they needed to replace the pipes and quoted me a whopping $6500. Next, I was charged $375. They cleared the clog and left, warning me it would back up again if I didn’t take swift action.
Next day I call root o rooter, they sent a camera down the main and saw no roots what so ever. In fact, NOTHING else needed to be done. There was no reason to stop using the kitchen or appliances, other than putting pressure on me to hire them. They saw a mom alone with two kids and decided to prey on her! These people are total scammers, please don’t call them.

It was pouring rain last night and they came out and fixed backup sewer problem

No answer.

What a waste of time! Never showed up and then wouldn’t answer the phone again to talk to me and let me know. This is after repeatedly talking to the guys for the full 1.5 hours. First bad review of my life, they earned it.

24 hour service 👍

Someone did answer on this call? Told me it would be two hundred and fifty dollars plus additional charges (parts and labor) 4 actual problem I said no. Thank you and hung up. I said no thank you and hung up. A Sunday morning call.