Best Heating in Arlington TX

Cedron Garre & Samuel Rodriguez a Great Job! They both explained the process, executed upon the process and were both very pleasant! All The Best, Jeff

Gabriel was an honest, fair and knowledgeable plumber. I appreciate the time, dedication and effort he put in to help me rectify my plumbing needs.

Very prompt service and very personable people!

Excellent service, very knowledgeable and Don is a major asset for KMP. He was amazing changing out our hot water heater. He did a very professional job, explained everything and you can’t even tell he was here. I will definitely call KMP for my future needs and hopefully Don shows up again. Thank you KMP and Don

I can’t tell you how impressed I was with this company , from the nice lady who booked the appointment to the service workers so professional and beyond fair pricing I would recommend this company and will often .. Thank you for helping my brother out .. God bless

Herbert was a knowledgeable, friendly, professional technician that diagnosed the problem and explained several approaches to solving it given my budget and time frame. I highly recommend him.

Noah and Tommy did an awesome job. Very thorough, courteous and explained everything.

I needed someone to come look at my mother's thermostat during a cold period, and they were very responsive.
They resolved the issue.
I had questions and Tankless Gas Water Heaters always called me back in a timely manner and explained everything to me.

David
When I first called for service I explained exactly what I needed done, I also explained that I did not have a ground floor drain clean out, they were one of the few that did roof' clean outs.
However, when Lance arrived he explained he personally did not work on roof clean outs he further explained that the roto-rooter coming in from the roof would not clear the drain that I needed to have water injection which cost $1000. With a little further questioning he did finally tell me that they could pull the toilet and clean the drain, however, it would be messy and no guarantee it would clear the line, it seemed he was content to sell me on the water injection and not just share what my options may have been. Frankly, it irritated me, however, I had already had to wait 3 days on another home warranty plumber and sent them on their way when I found out they did not do roof clean outs If you have an older home and no ground floor clean out not many plumbing companies work on the roof, be sure you ask.
Finally, I decided rather than wait another three days to get someone out I would have the water injection. To the companies credit they got someone out same day the two man team they sent out Cody and Blake were extremely helpful, friendly, professional great team. They went above and beyond to make sure they cleaned up after themselves and went the extra mile in answering my questions. I would use Benjamin Franklin again

Hung me out to dry.

Full valve replacement on a shower.

They didn't follow instructions for flushing and debris ruined the new cartridge in a day (I took it out and found copper bits, Teflon tape, and solder in the valve but cleaning it up didn't fix the damage).

Now for hours they won't pick up the phone (during their business hours) and when I got hold of the tech he takes zero responsibility and gives me no guarantee about when I can talk to someone who will.

Meanwhile I have to turn water off to the whole house so the shower doesn't run constantly while I wait or pay an arm and a leg for another plumber to fix what they broke.

EDIT: Talked to them on Monday and the woman I talked to very flippantly says oh we're not open on Saturday, when I mention that their Google listing shows hours Saturday, she (again totally flippantly) says oh, well Google is wrong (I submitted an edit here since they apparently can't be bothered to). During further conversation, her attitude when I described the impact of their failures was unapologetic and unconcerned.

So expect that these guys probably won't, but certainly might make the kinds of mistakes a DIYer would make and if they do, will not have much concern at all about the impact those mistakes have on your life.

EDIT2: Raising to 2 stars because they did get back to me and at refunded the cartridge I had to buy, so I'm giving them some credit. Obviously it was not nearly enough to make up for the hassle they caused me by failing to do a careful job in the first place, but it's at least some representation of willingness to take responsibility.

This place totally does a great job! If your A/C needs fixing, these guys are great and they're QUICK! Monica was super helpful on the phone and helped me figure out what my problems were, and then sent a teach right over to get it fixed. Highly recommend!

Carlos did a great job installing a stairway and laying decking in my garage attic as well as some sheet rock repair. He was always on time and cleaned up every day before he left. I have also hired him to take care of my lawn maintenance this year. I would definitely highly recommend him.

We have always called Ernies for all our plumbing needs. Bryan installed a new electric hot water heater today. Bryan was very professional and his work was very meticulous. I have a problem with the cost for the installation. $1900 seems a little extreme for this job. The unit installed is for manufactured housing not residential housing. The extended warranty through contractors was never explained or offered. Very disappointed with this job.

Professional

My experience with Metro Energy Savers was good. My service technician was prompt and very knowledgeable. During my maintenance visit he found no problems with my system and gave it a clean bill of health. The cost for the visit was very reasonable. Very happy customer. Thanks again.~Wayne

The other plumbers were quoting us needing to replace the whole shower for a leak. He was able to go in behind the fireplace downstairs to fix the upstairs shower drain leak.

Tech responded, found out, hot water over heater, switch was turned unknowing to hot, check relief valve, ok.