Dial One Johnson, Plumbing, Heating and AC Repair

After hours. Very quick response time. Repaired quickly. 100% satisfied

Dan came out to do an estimate for our HVAC maintenance plan. I checked no because we have not decided yet on how we will go forward with bids and such. But Dan was very personable, professional, and very easy to get along with. He had very good knowledge and is an asset to your company. I've dealt with difficult people who have come to give bids before, and he's not one of them! Thanks

Gabriel was an honest, fair and knowledgeable plumber. I appreciate the time, dedication and effort he put in to help me rectify my plumbing needs.

James and Jacob performed exceptual work despite very difficult conditions. Winter Storm Elliott arrived the same day work began. In three days they replumbed the entire house, brought all plumbing features up to current building codes fully insulated every line and left me extremely pleased that Dial One Johnson Plumbing was the firm chosen for this project. The cost was very reasonable also.
Dial One Johnson Plumbing will always get our business and will be recommended every chance we get!

Great job awesome customer service very professional

Great job, arrived on time, had all necessary parts, finished the job quickly

My unit was not checked correctly . He just too a quick look and said a price . It’s not able the price, I just felt as if the representative did not want to work with me.

Services rendered was very professional. The administrative staff contacted me to confirm my appointment and also to notify me of the technicians arrival time. The technician arrived on time and did a quick assessment of all my concerns. A few of the items e.g. lighting hot water tan and adjusting chain in toilet to stop running water, were quick fixes that required no payment.

The repair of the kitchen sink and a leaky faucet required going to get more parts in which he quickly picked up and returned in a reasonable manner. He knocked on the door prior to entering my home so as to preserve my privacy and avoid scaring me. He repaired both items and cleaned up his mess in less than 20 minutes. I was able to pay using their hand-held scanner. Overall, it was a great transaction. He even told me how to light the hot water tank. I was sent my invoice via email and given a quote on some other items. More importantly, I will not have to pay for another home visit assessment for that particular should I decide to repair it in the future.

Our plumber was able to problem solve and suggested a couple of different alternatives to our problem. He was an educator and problem solver. I felt empowered by the encounter.

He was nice, answered my questions and fast

Kerlin was helpful in every way. He was fast, thorough and helped me make decisions that Ill thank myself for later.

James did a GREAT job. We'll recommend Dial One to our friends who need their excellent services.

Good customer service and the service was immediate. Technician reach out to me. Thank you! great company!

Have used them for a variety of services and the best in all

I recently switched to Dial One for my semi-annual plumbing and HVAC maintenance. I could not be happier. Kerlin came to my home today - he was thorough, helpful, inquisitive. He made sure everything was in good working order and got me all fixed up. The value for the price paid on their maintenance plan is already good, but when you get to deal with great employees like Kerlin - it's even better.

Very good service

Always responsive and on time. The guys communicated well and did great work.

Kerlin and team were amazing! I only use Dial One for Plumbing/HVAV needs.

Great Service!!!

This company had to excavate under our slab in order to access and repair the plumbing. They worked hard through some of the coldest weather, and did a fantastic job in a timely manner.

Excellent service. Very professional.

Quick and informative!!

Jonathan was friendly and courteous. Explained the situation and what needed to be done.

They came to our house and did a routine plumbing inspection

I’m always pleased with Emmit. The customer service is awesome with Dial One

The plumber arrived on time and was ready to go, he walked me through step by step. All questions I had were were answered.

First rate!

Dan was very well versed in his craft. Super nice guy, got right to work and it was FINISHED BUSINESS. Always a.good job with Dial ONE Johnson +. Merry Christmas and a Happy New Year and we will do some more business in 2023.

James quickly identified and repaired the issue, gave me a slight discount, and referred me to a trusted partner for wall inspection

Although they came right away, I feel that I was over-charged to simply cap one pipe from humidifier.

I think Matt might have been your service man's name, but I couldn't ask for a better worker, patient serviceman who explained our system's needs and how he repaired/replaced some needed item on the unit, along with standart 6 month maintenance. Please send him again, as they are all good, but I was favorable impressed with his dedication to check, clean, repair, and explain everything included and offer us options to our future services from your company. I rate him as a 10. Al Green.

I needed to get a back flow preventer test for my CO and I was able to get a same day appointment. The plumber that came out was very professional but also a people person. He explained to me what he was doing as he laughed and joked. He was proficient and knowledgeable of his assignment.

Great company to work with, the schedulers are courteous and helpful and work with you to get it done. John who came out and did the repairs was professional, on time and did a great job. We call dial one for all our plumbing needs and wouldn’t consider using anyone else.

James provided an excellent service. I trust him to do the job well.

Couldn't be more pleased with Kerlin. Our water pipe broke during the winter and he came out quickly and had it done in no time. Will definitely use Dial One in the future!

Great service and resolved my issue.

Dial One Johnson Plumbing is a great plumbing service with exceptional customer service. They are always very friendly when I call and will jump out on what you need quickly. Will continue to use them for any of my plumbing needs for any area they cover.

Dan R.: prompt, efficient, honorable & friendly
Teiyana N. and the office are always thoughtful, kind and efficient

Water Heater maintenance

He was great! He came days earlier than expected, and was much much cheaper than expected

Always professional, friendly and knowledgeable. Reasonable prices. These guys fix it right the first time.

Big Dan came and went straight to work. Very friendly, and fast got my heat running in no time. He replaced me board and explained step for step. I'm thankful he got my heat running just in time for the winter storm.

As usual, the service was impeccable. James and his partner were professional, courteous, and proficient. They came in, diagnosed, and informed us of the possible issues and costs. Then proceeded with ease, and ultimately the price was less than initially suggested, as he expressed but had to give the possibility of said cost. Nonetheless, it was seamless, harmless, and highly efficient as I mentioned earlier. Awesome!

Dial One fixed our AC really quickly. Turns out when they flushed the condensate, it caused one of our sinks to drain slow. They sent over a plumber today and fixed it in 5 minutes! Highly recommend!!

Dial One has always been courteous, professional, and a good value. It's nice to have a business I can trust when situations arise.

Dial One was professional and prompt. The technician knew exactly what he needed to do to move the toilet in our bathroom from one side of the room to the other. He was friendly and cleaned up after himself. I will definitely use them for future plumbing work at my house.

Juan is professional and knowledgeable. They came out several times, but never gave up on identifying, and fixing the problem. I highly recommend this company.

Danny was very polite and professional. He arrived on time and was proficient at his job. 👍🏼👍🏼

One of the best experiences, I have had, in awhile. Solid, professional company, with great representation and honest people. I would recommend them, lol, to my enemies. Do yourself a favor and call them now.

Our water line to our refrigerator stopped working. Kerlin was so kind and helpful! He was personable, fixed the problem quickly and efficiently and made our day brighter!

Wonderful experience. Very knowledgeable crew and friendly.

Very professional and experienced was a excellent job.

Great response and great repair. Almost everything went as expected.

I was disappointed that the plumber didn't perform a quality check when he completed his work. I returned home from the hospital to no water turned on in the house. The water was turned on at the street, but not at the house cut-off point. Not only was that inconvenient at 9P.M. at night and not feeling well I had to turn the water on and flush out the mud at the outside hydrant. The plumber should have tested his work. If he had I would have returned home to a home with clean running water.

You can see the water cut-off valve is only six feet from the repair.

The repair hole is still open because I requested that the plumber not fill it in so that I may use sand instead of the rocks that came out.

A side note: I opened the hole and will fill it back in which saved the plumbers time and effort. I still paid the same price as if i hadn't performed the hard work.

I absolutely LOVE this company! In the last year, they’ve repaired my hot water slab leak, which included re-routing the leaking pipe through the attic vs digging under my house (James Bielamowicz), extensive heating & AC work (Emmet Elston) filter changes, plumbing & heating maintenance work & duct repair. In all my experiences, Dial 1 Johnson Plumbing, has been honest, took the necessary time I needed to fully explain exactly the whats and whys of every procedure and answered my numerous questions without attitude or irritation. All of their employees, in the front office (Nitta, in my home were kind, considerate & very knowledgeable of the issue. I like the fact that I get a reminder call a day ahead of the scheduled appointment and again 30min from arrival. I also appreciated that for every need repair, employee to the time to search and find all available discounts (awareness of costs/abilities). My favorite is the membership - reasonable monthly fee gets you a discount on services provided, twice a year check up on plumbing & heating/AC systems and filter changes. I’m a believer.

My technician Yanny was professional and knowledgeable. He made recommendations for my HVAC unit and was able to complete that day. Too easy!

From the very first phone call the service I received was great. The team kept me up to date with the plumber’s estimated arrival time. When the plumber arrived he quickly figured out the issue, gave me the price and had everything good to go in an hour. Will definitely call them again if needed in the future.

Experience like no other...very professional, and explained repair where even I could understand lololol.i give them 20 stars out of 10

Great 👍 job from Joseph

Dan came out at the time that was appointed. I found him to be very proficient and professional and courteous. After inspecting the unit and the thermostat he explained and my needs and my options. It is very nice meeting him.

Need a new blower motor and am being charged $1500. Seems awful high when online they cost about $400. The tech was nice and patient and very friendly and knowledgeable. But price seems ridiculously high.

James and the team were straight forward and fast when I needed to replace a water heater. They worked diligently to remove the old tank despite it not fitting through the attic opening. Im thankful for their work!

Dan was incredible and provided better service than I could ask for! I am absolutely impressed with the level of professionalism from the office team to the field team - excellent communication, precise and accurate! Dial 1 is the only HVAC and plumbing team I will use going forward, strongly recommended and endorsed. I encourage anyone needing HVAC related services to book with Dan, awesome guy! Thank you Dan & Dial 1 team for earning my trust and loyalty as a customer for life!

The technician Micheal arrived at the time he indicated. He was very knowledgeable about my issue. He was quick to diagnose and repair the broken pipe. I would use this service again.

We were so pleased to have Dial One to upgrade our HVAC system for a hot Summer ahead. We've been with the for our HVAC and plumbing needs going on 4 1/2 years now. We highly recommend their services.