Description
Max Air, previously Max Mechanical, has been serving the Arlington and Dallas-Fort Worth area since 1994, with premium air conditioning and heating services. Over the last decades, Max Air has grown into one of the most reputable residential and commercial air conditioning companies in Arlington, TX and Fort Worth. Max Air also proudly serves the areas of Mansfield, TX and Grand Prairie, TX.
Their services include everything ranging from HVAC installation, ac repair, seasonal tune-ups, and indoor air quality testing/inspection.
Max Air - Max Mechanical is an accredited business member of the Better Business Bureau with an A+ rating and, has trained HVAC repair experts.
SERVICES
A/C system maintenance, A/C system repair, Heating system installation, Heating system maintenance, Heating system repair, HVAC system maintenance, Install AC, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC system repair, Thermostat installation, Thermostat repair, HVAC installations, HVAC repair, 24/7 Emergency Services, Air Conditioning And Heating, Air Conditioning Contractors, Air Conditioning Home, Central Air Conditioning Systems, Commercial Air Conditioning, Commercial Heating, Commercial Refrigeration, Cooling And Heating, Cooling System, Custom Ductwork, Electric Furnace, Geothermal Heat Pump Systems, Heater Or Air Conditioner, Heating Unit, Home Heating, Need Ac Service, New Air Conditioning, New Furnace, Preventative Maintenance, Residential Air Handler, Residential And Commercial, Ventilation System, 24 Hours Services, Air Handling Units, All Makes And Models, Commercial Geothermal, Commercial Installer, Condensing Unit, New Home Construction, Temperature Control, Water Heater, Duct sealing, Duct cleaning, Humidifiers and Dehumidifers, home heating installations, home heating repairs, 24/7 Emergency Services, Commercial heating, air duct repair, air duct cleaning, air conditioning repair, air conditioning installation, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Electric car charger installation, Fan installation, Fan repair, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation, Attic Insulation,
Reviews
Douglas Jacobs
a year ago
Quick response, very professional and efficient. Technician was very knowledgeable.
Technician Robert Ray was very professional and courteous. He explained everything well and made sure I understood my options. Thank you!
Patrick Hall, service technician, was personable and professional. He took time to ask all the pertinent questions. Worked efficiently and did not suggest any unnecessary repairs.
Courtney Bauman
a month ago
Our AC unit was not cooling well. We placed a call with MES and their technician, Waymon, showed up on time, was very thorough, and helped get our system back to cooling even in the hot Texas summer heat. He was professional and took his time to make sure he addressed the issue and fixed it for us. Thank you Waymon and MES!
Patrick Price
2 months ago
Excellent service! Service tech repaired my unit and was very knowledgeable, courteous, and professional. Thank you Jorge for making this a very positive experience.
Charles Hornaday
3 years ago
Outstanding service!! I called for help with my A/C and they had Noel out in less than 30 minutes. Gave a thorough inspection and located the problem quickly and reasonably. Couldn't ask for a better experience. I will definitely recommend Max Mechanical to all my friends and neighbors.
I have used Max Mechanical twice. Once for a service on my a/c unit and, most recently, to repair a furnace that wasn't working. On both occasions the technicians were completely honest about the simplicity of the fix required and did not try to mislead and charge me for work/parts I didn't need. I'm impressed with their honesty above all. The service was also very quick and well done.Ty did the work for me today and was fantastic.
Jonathan Jenkins
5 years ago
Gary and the Max Mechanical team are total professionals. I thoroughly recommend them to anybody in the DFW area needing HVAC work.
Tommy is the best!! He has saved the day again. Our toilet is back to normal. Thank you for sending the best to handle the task.Tommy did an outstanding job as always! This was his second time servicing my home for plumbing. Very professional, knowledgeable, and friendly. Keep up the great service!Aaron was so amazing 👏. He was very helpful and professional. He sincerely wanted to help me understand how my system works and to stay well informed on proper maintenance 👍. Great job, Aaron. Thank you 😊!!
Addison Brown
3 years ago
Ty is a top notch tech who does excellent work and is truly one of the most honest men I’ve met in this industry. I would recommend him and Max Mechanical to any residential or commercial property owner out there.
Kevin was knowledgeable, polite and professional! We really appreciate the 3 price point quotes and honesty! He was super nice and did a fabulous job! Our kitchen sink and upstairs bathroom are good to go!
Cliff Carbone
a month ago
Waymon did an excellent job! He talked me through everything and helped me figure out what steps I can take in the future to help maintain my A/C unit.
Jeanine Benson
a year ago
Our A/C was out. Max Air and Plumbing came the same day. We are cool again.Thanksto Robert.
We had to have our main sewer line cleaned. Tommy came and was able to fix it quickly. The cost was up there but having working plumbing is worth it.
rebecca benson
11 months ago
Jorge came out and looked at our unit to determine the extent of what was not working. While he had to deliver bad news about the system, he was very professional and displayed great people skills. I would recommend this company to anyone and will be using them again in the future when it's time to have it serviced.
Manny came out and did an outstanding job was polite and quick in solving my problem he's the best
I have been using this company for several years. Today, the technician Jose Ramos came to do my fall maintenance. He was great. On time, polite, professional, great quality work and great personality. I'd love to have him when it is time to do my spring maintenance. Robert was good. He did my heat maintenance today
We have worked with Max Mechanical as both a client and a customer. They have helped us with HVAC work at our headquarters and we have also worked with them directly as their marketing agency and I have to say they are absolutely wonderful people to work with in both regards. You can't ask for a more personable, affordable, fast and honest expert HVAC service in the Arlington and Dallas area. I always recommend them to friends and family needing AC repair or maintenance.
Bernnie Kennedy
5 years ago
My air conditioner had stopped so I called Max Mechanical who I have used for years. Sam arrived on time, was courteous, professional and fixed the problem quickly. I will continue to use this company for years to come.
This company was the first company I chose and I wasn't disappointed. There receptionist was professional and courtesy, and the technician was very professional, knowledgeable and conducted the service in an timely manne. After the service I end up signing up for their shield program without hesitation because of the experience I had with the company.
William Morgan
2 months ago
Tommy helped out with a plumbing issue and was one of the best I’ve ever met.
Tommy was great! He was honest and provided me with multiple options for my repair. I had freaked out after learning that my beloved Sanders Plumbing had gone out of business, and was in desperate need to replace the over 30-year trust I had with Sanders. Thanks to the young woman I spoke with upon calling to setup this, my first appointment, AND to the warmth, kindness, skill and professionalism of Tommy, I think I've found my replacement! It was a simple exterior faucet repair, but it's the small jobs that build trust so that if a bigger one occurs, that trust has been established.
Andre Williams
a year ago
Robert did an amazing job explaining everything and got us back up and running in no time!
Its hard to find honest service work anymore, but Max Mechanical went above and beyond. Great service crew and an honest price!!
Sherri Walsh
5 months ago
Zach was great!! He was on time. Very courteous and professional. He was polite and wore the protective footwear as he came in and out of the house. Explained what he was checking, very knowledgeable. Would definitely be pleased to have him come out again.
Always love having Troy as our technician. Prompt, knowledgeable, and remembers what he did last visit. Good value for money spent.
Derwin Narvaez
3 months ago
My air is working. Great job.
Kofi Agyemang
5 months ago
Tommy was very professional and arrived on time for the service. He is very knowledgeable on his work and would recommend him for your plumbing works.
Vicki VonDerahe
a month ago
Isaiah was great. Even went above and beyond what I asked.
Nolan Cowans II
10 months ago
Aaron Sang-Bun came to service the ac unit at our rental house and was very awesome we had a nice conversation about our fish and dogs amongst other things really awesome person and would request him again!
Professional....easy to talk too. Ya need to hire more people like him...No attitude at all...I will definitely recommend You as a company and him also...thank you guys!
Our conditioning went out at our business and manager called to set up appointment. Had to keep calling them about the appointment. Moved it back to the next day, and they still never showed up. They seem to have a problem keeping when dealing with commercial A/C issues, looking at all the other poor reviews specifically from businesses. If you don't have the expertise for this than save the world time by just not advertising this on your site.
Tomy did a great job will definitely recommend
Will do Bussines again
I couldn't ask for a better service and work. Thank you guys!
Pattie Stephens
4 years ago
My experience with Max Mechanical was very informative. My technician, Ty Howell, provided excellent customer service.
Valerie Crisafulli
a year ago
Aaron was very thorough and he took his time making sure everything was maintained properly.
Everyone was extremely friendly and went above and beyond to make it a painless experience. Noel and Javier were extraordinary and I am very thankful for their help. I will definitely be using Max from here on out.
Jesse Grooms
4 months ago
Tommy Dudley is professional and amazing job well done
We own a large manufacturing facility outside of Dallas / Ft. Worth that had 6 large HVAC units. 3 of the 20-Ton units had failed, and we needed to move quickly to obtain and install replacement units. The project ended up being extremely complex due to the existing structure and location of the old units. Max Air worked with us to determine the proper specifications for the project. Once determined, they were able to secure the necessary equipment in less than a week (amazing considering the lack of supply in the current market environment), work with our tenant to coordinate installation, and install the new units without any issue. Would highly recommend for any future commercial HVAC projects!
When I think of Thomas Dudley, I think of honesty, integrity and professionalism. He always does a terrific job and in a timely manner. He is an asset to your company.
cathy Eldridge
2 years ago
Great Service!! Joe Oquendo did a good job will definitely use in the future
Letanja Brooks
8 months ago
Shaun was honest, professional, and quick to find our problem. I highly recommend Shaun.
Robert Ray was very informative and knowledgeable about the old system that I have and gave me a great quote on a new system.
The technician Larry pre called 15 minutes before arriving to verify appointment, also was very professional and very informative made me aware of everything up front and fixed what I messed up a bit costly but very efficient thanks would recommend
Tommy Dudley came to our house within 20 minutes of me calling Friday morning about our old hot water heater in the garage spilling water. He installed 2 new hot water heaters (garage & one inside) all in the same day. We were so happy with how timely this service was and professional.
Ray was very puntual and friendly. He thoroughly explained what our issues were and gave us several options to fix it.Would recommend this company 1000%.
Scott Collins
a month ago
Great job and quick!
Noelle the technician was excellent, very knowledgeable, and professional. He showed concern and interest in fixing our A/C issues. We'll happily refer him to anyone we know. Great job!
Noel came over for a system tuneup . He was professional, courteous, and on time. He explained everything in a manner which I could understand and related to.
Melanie Valentine
7 months ago
Edgar was thorough and knowledgeable. He was able to check the entire system and locate source issue. Part is ordered and repair with be scheduled
Terry Gratton
3 weeks ago
Came late but completed the repairs
Debra Browning
a year ago
Technician Eric Hilton checked and fixed a wiring problem in my condenser very quickly and assured me that unit is working properly now. He also helped me decide on signing up for the Shield Program. Very nice man
My experience with Max Mechanical has been professional and helpful. The technicians have been very considerate with me and I very much appreciate them.
Excellent service and knowledgeable technician. Cost was upfront and no surprises.
Eric H. Did a great job and was very knowledgeable and didn't mind my questions. In fact encouraged questions that was nice. Thanks for keeping us cool. 😎.
Ty came out early and found my coil frozen, which he couldn't do anything until it unfreezes. i understood that and resigned myself that i would need to make another appointment, instead he came back after 6pm, and got my system up and running after the thaw. I appreciate that and would recommend Max Mechanical. i didn't have anything major, so i can't speak to their prices on parts but I can say that they have good service people. And good people get my buisness everytime.
Plumbing (not a leak) kitchen disposal unit making awful grinding, metallic noises. Died from old age, needed replacement . Had just what I needed & the technician (Tommy Dudley)provided expert service and options . Aside from my new disposal, he offered a complete home plumbing “physical” - like water heaters, etc. Todays urgent focus was disposal however.Knowledgeable, experienced,courteous & same day service!
They are honest and trustworthy - especially Ty Howell!
Randy Forester
a year ago
Had three places on my old cast iron piping that were sagging/broken. The guys got to work and did a great job. Very courteous and friendly workers too.
Twyla Mitchell
3 months ago
Both Tommy Dudley and Edgar Toscano were awesome! They are very professional and knowledgeable!
Just wanted to say thank you Ty Howell to fix our AC 3 weeks ago. I have no knowledge about air conditioners, but he was very patient explaining and showed me what went wrong with our AC and fixed them.Ty Howell is very professional, courteous and polite. I would recommended to the church friends and family. Thanks again for the good work. I appreciate that.
Tony Barrett
2 months ago
I’ve been using Max air for the last year. They are by far the best hvac company I’ve found over the last 35 years in business.
On time and diagnosed issue within 1 hour
Barbara Bassham
a year ago
Noel was very pleasant and courteous. Explained all the recommendations to keep the unit working properly.
Eric was very knowledgeable and able to fix the sound issue with a minor repair.
We had a different company (no namesgiven to protect the...eh, whatever)come & check our furnace system. THEYdid not do a very thorough jobconsidering EDGAR immediately pointedout *2* important things they missed!!Edgar was very thorough & explainedthings very well. Friendly, respectful,funny...just to name a few. Do yourself afavor and pick these guys!
Mandy Grandell
2 years ago
Eric Hilton was extremely knowledgeable and explained the entire process. He identified the problem quickly and was able to correct it right away. Great customer service!
Richie Haschke
3 months ago
Isolated and identified a problem very quickly. Very nice and down to business, in his approach!
valrie ridgeway
8 months ago
Josh is very professional and explains everything thoroughly. He is the second generation of this family to do my plumbing. They always do a great job.
Julie Anne Bentrum
4 years ago
We experienced frequent power outages on Wednesday that damaged our AC connection. Service tech was here within 30 minutes. They even waived the service fee. Very professional—I won’t call anyone else.
Mandy Friday
8 months ago
Aaron was great! He was very courteous and respectful. Aaron took the time to explain everything we needed in detail and made sure we didn’t have any other questions before he left.
Sharon Terry
8 months ago
Edgar was very nice, as well as informative and knowledgeable.
Carmily Liston
a year ago
Edgar was so professional in dealing business with us regarding our cooling needs. Thanks & God Bless
I contacted Max mechanical last year about my outdoor unit not working. It was time for a replacement of my system, so I bought an Amana system and had them do the install. I also purchased the maintenance plan. Fast forward to last week and they came out for the pre-winter maintenance. Checked everything and recommended the ignitor be replaced. I was reluctant but agreed. A few days later, the temperature dropped and the heater didn't come on. Looked at the unit and saw an error code that said the ignitor failed to ignite after 5 tries. Called after hours (third party) and asked to have someone come out and take a look. I was told that they would charge a dispatch fee. Since they were just out here and I suspected that the issue was caused by the ignitor replacement, I refused to pay for the dispatch. They said they will have a manager contact me in the morning. Received a call from Ashley (great customer service) and she apologized for all of the issues I was having. I told her the part should have been under warranty and that I needed someone to look at it immediately. She checked on the part and refunded me within 5 minutes and had a technician at my house within a couple of hours. The technician looked over everything and found that the ignitor was not the correct one and needed to be replaced with the OEM ignitor. He replaced it, checked the system and everything started working again. The next day, Ashley called to check on how everything was doing. She informed me that they wanted to verify that everything is in like new condition and that they ordered parts that may have been compromised because of the bad ignitor. She would be following up with me when the parts come in.Although I was without heat for a cold night, I felt that Ashley changed my attitude towards Max Mechanical, solely on her compassion. I was on the verge of yelling at someone and going with another company, even though I had paid for the maintenance. Thank you Ashley for the great customer service.
Rochelle Stone
4 months ago
Thomas Dudley was very professional and knowledgeable about the equipment and plumbing services that he performed. The suggestions he gave were reasonable and affordable. He answered all my questions to my satisfaction.
Tanaka Shirley
a month ago
Tommy was great
Noel with Max Mechanical/Willard was very personable and professional during our service call today. He was able to answer all of my questions. I would definitely recommend Noel with Max Mechanical/Willard to anyone needing HVAC services. Thank you.
Friendly and knowledgeable! Keep this guy on your staff!
Cory was extremely polite and professional. I would highly recommend this business for all your plumbing needs.
Technician Thomas is always professional and friendly . Price was reasonable and he did a fantastic job explaining the different options we had. He was professional and respectful the whole time. Not sure if he owns the company, because he conducted himself in a manner the company owner would be proud of.He communicated his arrival time and was on time
Justin Harris
3 years ago
I have had multiple issues with an existing ac unit and had Ty Howell out to my house. He was not only punctual but very informative and honest. If you have an issue ask for Ty. He is the best technician I have dealt with.
Patricia Alexander
3 years ago
Our AC went out on our hottest day yet this year, so I called our neighbor to see who they used last and they said Call Reliant. Well, we did and they told us it would be a week before they could get to us. Since I'm looking at 5 Star ratings on Google, I called Max Mechanical. And we are soooooooo glad we did!!! Unbeknownst to us, Max puts those without any AC at the top of the list and they got to us in just a few hours (and yes, we're elderly, but they didn't know that when we called). The problem was diagnosed and repaired, and we were back up and running in less than 2 hours. Our Service Rep, Ty, was just the best!! We were so impressed with the service and how they treated us that we purchased a warranty package. Our total bill was less than $500. Our Carrier unit is 17 years old and is going to need replacing in a couple of years and we know exactly who we will call!! MAX MECHANICAL!!! They're OUR HERO. We will be telling everyone we know about Max – even our neighbor!!! (Wish they had a sign and we'd put it in our front yard!!)
Deisy Puentes
3 years ago
I 100% recommend Max mechanical for any A/C problems you might have. My technician Javier Gallegos has great customer service , very professional. I had an overall GREAT experience!!!!
The Sears Family
2 years ago
Their technician, Noel, is very knowledgeable, friendly, and patient. He took the time to answer my questions and offer me a few options. Ashley was also very friendly and helpful on the phone and with rescheduling my appointment. Max Mechanical has a very good reputation among their competitors. The technician from another company I called first for an estimate recommended that I call Max Mechanical when I told them I was planning to get additional estimates.
Sonja Donaghue
2 years ago
Jeff Post was very professional & courteous & very friendly. He will definitely be my new tech thanks to Andy😁
Jeanette Cobbins
a month ago
Good experiance. Would use again. Service tech wad Johnnie.
Tony Motlagh
11 months ago
We've used Tommy for ALL plumbing issues for almost 10 years. From replacing outside faucets to installing new bathroom and kitchen faucets, changing shower heads, rebuilding toilet tanks, everything plumbing. Tommy's work is excellent! He's extremely knowledgeable and thorough, no matter what plumbing problem we had. He also completed a comprehensive diagnostic on all plumbing in our home.
Tim is an excellent representative of the company. To me he is the face of the company, professional, knowledgeable, thorough and trustworthy.
Ken Ammenwerth
10 years ago
We recently bought a new home (to us) in Keller. Our home was built 20 years ago and the HVAC systems were in really poor shape. A day after house cleaning you could write your name on the furniture, the particulate matter was so bad.I got bids from 3 companies to replace both units. I was very diligent in making sure that each bid was for the same equipment. Andy's bid was $4,000 less than the nearest bid. The crew of Robert, Steven and a couple of other guys were at our home the following day. The installation of new heaters, new air conditioners took a day and a half. We also had them install in-line electrostatic air cleaners on both sides of the house.We are very happy with the system and the way these guys worked with us.
Rochelle Richter
a year ago
Employee was extremely patient and professional did all he could to help me. Got ac working in this heat.. Unfortunately a whole new unit is outside is outside of my budget.
Michelle Hurd
2 months ago
Enjoyed Tommy, He was very Professional..
Max Mechanical just did a bang up job replacing a 3 ton and 5 ton unit in my house. Great installers...clean, friendly, efficient and knowledgeable. Gary made a promise and kept his word. Way to go, Max Mechanical. I'm a fan for life.
Libni Garcia
4 months ago
Tommy did a great job installing the water boiler. He works professionally and kept me updated and explained what he did and how to use the system.
Very good service and really fast. Tech was great.
Manny and Cole did an excellent job installing our new water heater.
Had an emergency outage of AC unit - Max’s responded within 2 hrs with 2 great, professional courteous, well communicated, very knowledgeable, and efficient technicians (Edgar and Allan). Diagnosis and repair was prompt, and unit was back on within an hr. Many thanks to Edgar, Allan, and Max’s for the great work and being so reliable!
Patric is a friendly and professional tech. He did an excellent job to do my AC tune up service.
Alex is the person who responded to my call and he was extremely knowledgeable and professional. I highly recommend this company.
They did an absolutely fabulous job . They were here on Saturday for a quote and my whole new unit was installed on Monday .. love love love this company . They truly care about their customers... Thank you Eric and Chris for getting my house nice and cool again ... I highly recommend these guys ...
Andy does a great job! Great service and timely.
Patrick Hall did a thorough checkout of the entire system, even the outside condenser unit, although it is not used during the heating season. He explained what he found on the blower unit fan and how the deposits on it decrease the efficiency of the system. He provided an estimate for removing the deposits. I give Patrick a 5 star rating.
Great Service! Tommy Dudley was our plumber and always does a great job. He is professional, on time, and always fixes the problem the first time. We love his work so much we always ask for him when we call for an appointment.
Robert came out to help us when our heater would not turn on. He was prompt, professional, and answered all our questions. He also helped us make a good financial decision in going with the maintenance plan to help keep our unit in good condition. I highly recommend using Max Mechanical!
Ben Nicholson
2 years ago
Having your AC go out is never a good thing but ours went out last week during the hottest days of the year. I was suspicious using a bigger company but I can’t emphasize enough what a great experience this was. From the initial inspection where they gave me options, to the constellation with options, to the installation of a new system the entire process was very clean cut and professional. This was all done in a few days. I got a quote from a local guy and our price was very competitive but we got this very professional process that I know the local guy could not have given us. Thank you Max Mechanical Air Conditioning & Heating
Stanley Johnson
3 months ago
Professional, courteous service delivered promptly
After the first Technician for Max Air did not do a complete or good job for us Noel came out and made sure that we were completely satisfied before he left. He explained everything that was done and why. Thank you for making it right.
Shantina Whitfield
10 months ago
George and Robert was very professional
Charlie Knotts
7 months ago
Joshua is excellent to work with and does an excellent job!!
Shellee Knopp
2 years ago
Erik was professional and knowledgeable. He took the time to explain the services and repairs. Repairs were done in a timely manner. Erik is the only tech we will use!
It is always a pleasure to acknowledge a job well done. Mr. Dudley knew right away what needed to be done and did it in less time that I anticipated, leaving the bathroom very clean. He clearly explained what needed to be done, and after discussing it with me, proceeded right in to takecare of the next step. In the past I have had repair crews who took more time and accomplished less, and left me to clean it up. Through the entire process he was personable and friendly, but always very professional. I would be happy to recommend him and your company for excellent service.C. Yori
Donna Tapscott
10 months ago
Inspected the entire plumbing system. Brian and Chris were very professional. Everything checked out fine. They advised us of things we should watch as potential future repairs but we’re not pushing with the sell of these repairs. We’ll definitely use them again.
Robert Hoffman
5 years ago
From regular maintenance to having a 21 seer state of the art system installed, the guys at Max Mechanical have always done what they said they would do. Plus everyone is friendly and professional.
Melissa Kelly
4 years ago
We had Ty come out today and was so very thurough, up front and honest about what he was doing and what needed to be done. He gave us several options as well as suggestions. We would gladly recommend them to anyone needing repairs. A company with such honesty and integrity helps when dealing in a stressful situation. Thanks Max!
We were very satisfied withThomas Dudley service today. When plumbing services are needed, I will specify for Mr Dudley to come.Jack Norville
Super friendly and took the time to explain the details
Kathleen Casey
4 years ago
Extremely nice. From the people I talked to on the phone to the gentleman that came out to my house. Even though my issue didn’t take any time at all, he didn’t seem put out and gave me some other helpful tips. Not to mention just the fact of getting to me within a day of calling as a new customer, this time of year in Texas is quite impressive.
Noel came out quickly and explained my issues. Thanks!
Jonathan offered professional customer service. He was extremely knowledgeable about the job and he completed the task in a impressive time. I'm was extremely satisfied with his quality of service.
Manny came out and took care of my issues super fast. He's the best.
Noel was very knowledgeable, professional and friendly. We're in need of a new unit and will definitely go with Max Air.
Outstanding experience with the George at Max Mechanical when my A/C went out today. George was a true professional and was so helpful in letting me know what my options were, besides being on time, and answering all my questions. He helped me get through the process of having my A/C unit replaced and expedited the installation to next day for me. I will be forever grateful to he and Gary. Gary is hiring the best technicians in DFW and if you need help with your AC needs, Mansfield and DFW, do not hesitate to give George and Max Mechanical a call...they will take care of you.
Carri Gentry
5 months ago
I had the pleasure of having Jorge with Max Air visit my home to service my air conditioner for the upcoming summer. He was very polite and personable. He did a thorough inspection and was very kind and patient as my dog followed him everywhere. He represented Max Air in the most positive light. I will continue to do business with them as long as they have employees who provide such excellent customer service as Jorge. I most definitely recommend this company!
Thomas Dudley did a great job with our water heater replacement. Fast and professional. Highly recommend.
Eric was very professional and informative. Will def use him again.
Laura Stratton
a year ago
Robert Ray went above and beyond taking the time to walk through the operation of my parents new system and answering all our questions.
Checked Plumbing in and around home and addressed future issues with water heater and shut off valves around home. Great service!
Josh from Max Air was honest, friendly, communicative and really helpful. We trust these guys!
TraShonda Walker
3 months ago
Arthur Salas is very knowledgeable, fast and easy to talk to.
Greg Scarborough
9 months ago
Tommy, my technician was very professional, courteous and knowledgeable. Offered options for solutions without being pushy. Very good experience and recommend
Wendy Thurmond
9 months ago
Joshua was very professional and a pleasure to work with. I would highly recommend Max Air & Plumbing.
Crystal Nelson
6 months ago
Your price was extradinarily high. We received 8 bids lower than yours.
Federico Suarez
a year ago
The AC randomly went out during July in Texas and the house became insanely hot. I called them and told them we had little children and our elderly parents living with us and needed asap. They were able to come out about a hour later and fix everything. Excellent service!
Rocky Krueger
5 months ago
Tommy cleared a kitchen drain, and then removed and replaced the water heater. He is a true master of his profession. It was a pleasure to watch as he practiced his trade. I will definitely request him again any time I need plumbing services.
RK
VANESSA WILLIAMS
3 years ago
Andy Brown is a top notch A/C tech who delivers timely service with professionalism & integrity. I value his recommendations & never feel like I am being duped or talked down to when I have questions. Thank you, Andy & Max Mechanical!
Cristina Kipker
4 years ago
The tech who came out was Ty or maybe Todd not sure of the name but he was super friendly and patient! He took the time to explain how a compressor works and assured he would find the issue making the noise. He was able to fix the noise and he managed to extend the warranty!
Annette Presley
8 months ago
They made sure everything was working. Very professional.
herbert davis
4 months ago
Ok
Called them about replacing my A/C, they quoted me and began looking for the replacement, but never called me back. Then when I called back they said they couldn't find one. Couldn't be bothered to let me know. Asked them for potential alternate solutions. Was told again they would call me back. Guess whether or not THAT happened. Horribly unresponsive company. Not recommended.
Jessica Gengler
2 years ago
Everyone did a great job on replacing our two ACs. We will recommend them to everyone we know.
Robert and George did a fantastic job great guys
Margaret Sprague
3 years ago
So happy with Justin and his service and professionalism. I will request him from this point going forward.
I’m a long time customer and I’m pleased with how this company solves problems.
45 minutes late (not on time) to my appointment but the tech was very professional, He says everything is fine after a throughly inspection. He did try to sell anymore service and did accept the coupon.
Liberty Underground
2 years ago
Tech came 2 hours late. Was on phone with friend for 20 minutes.
Marsha Abeson
3 years ago
Very efficient and prompt. Always call before they come. Always explain what service they provided.
I'm very pleased with my service with Max Air & Plumbing they are very professional and courtesy company. They are prompt and their tech are very knowledgeable and kept me abreast of the service being preformed and future services. Thank you Max Air & Plumbing and tech Aaron Sang-Bun
Dennis Moore
11 months ago
Diagnosed and fixed a difficult water leak issue at very short notice. Highly recommend!
Holly Hillgardner
4 years ago
I cannot even express how grateful I am to Troy at Max Mechanical for coming out on short notice and saving me lots of money with his expertise. He’s also very kind and personable. As an out of town landlord, I am at the mercy of technicians. His honesty is gold.
Matthew Wells
2 years ago
We called Max Air to come out and fix the AC at our office. They told me our chiller pipes were rusted out and they were unable to repair the system without replacing everything. I had a second person come out who was able to fix the issue in 5 min, said the valve was simply stuck.Max Air did come out quickly and was very professional in their work. My only complaint is the tech was unable to diagnose it properly.
Missed two appointments, said their equipment might not be working correctly and came unprepared.
Erika Sanchez
3 years ago
Will definitely recommend Max mechanical to family and friend , had max mechanical replace one of my AC systems , installer Javier showed up on time and got the job as promise and had no problem with my new unit since then. Thank you Max Mechanical for your great service .
Katrina Colley
6 years ago
Quick response time, friendly tech, great price!
suuzanne becker
2 years ago
The representatives from Max Mechanical provided a great service at a reasonable cost. They were quick to respond with the new equipment and installation time. All work was completed in one day. Photos were provided showing the nice clean installation. I will be asking for their services in the future as required.
It started with our call and how pleasant the woman was answering the call...she acted like we mattered...a delight! I'm sure she gets tons of calls, but you couldn't tell, her attention was on our need...no ac and over 100!! And then Edger!! Let us know when he was on his way and so polite and pleasant...helpful and straightforward (we knew bad news was coming, the unit was 23yrs old). He acted like he liked his job and was happy to help us...another delight!
He was very polite and helpful I recommend bryen to anyone needing help with their plumbing. Or his brother Josh they are good people. Saved me a bunch of time and money.
Answered all my questions. Provided options available to my problem. Very friendly and professional.
Sheryl Whited
4 years ago
We are so impressed with Max Mechanical!!! From our technician, Sam, to our installers, Jeremy and Javier, we received extremely courteous and professional service. Working in a hot attic is not fun, but they never complained - just kept on target and we are pleased with our new system! Tim, our comfort advisor, was also great to work with. The company’s emphasis on customer service is evident in every interaction we’ve had, both on the phone, and in person. Looking forward to a long relationship with Max Mechanical.
I had my unit repaired by Eric H. Showed up on time and it’s been working fine ever since.
Robert was on time, very kind, patient, and took the time to explain everything and answer all my questions. He made it all easy to understand and gave me several different options.
Professional very courteous still haven’t decided
tralon hogan
2 months ago
Manuel Gutierrez , is a true professional. He was at the site before I arrived, completed the work in under a hour. He has helped our church Forest Hill Community Bible Church FHCBC get our baptism pool working properly so, we can continue to help our community. I am recommending him and his company Willard Heating A/C to my friends and others that need plumbing services. Thanks Manny!
He did a great job. Explained everything very well.
This is the only company out of four who were able to diagnose and fix my a/c. Would not use anyone else.
Real nice company that cares about you and really do good professional work.
jay harbeson
10 months ago
Zach was great and recommended improvements for my system. The improvements will help reduce strain on the system. He even went out of his way, same day, to grab a the correct compressor for our system. Above and beyond!
Paige Downs
10 months ago
I had Max come out Friday for one of my yearly maintenance visits.Zach was the technician. It was a very enjoyable and informative visit.Zach took the time to answer all of my questions and did so in a way that I could understand.If I could, I'd request Zach every time I need to call Max Air and Plumbing.
Karen Foreman
a month ago
Tommy is the best service tech. Very friendly and professional does a great job very informative has been our go to plumber for years.
Burkhardt Fuchs
a year ago
The service technicians Robert and John did a very thorough A/C checkup and gave me detailed information about their findings, much appreciated.
Excellent service provided by the technician. Very knowledgeable.
Cynthia Womack Tucker
3 years ago
This company’s work is amazing. Andy Brown is so professional and a great asset to this company! If you want to ask for someone ask for him. He does excellent work, makes you smile, and is so nice!!!!
Aaron Newman
2 months ago
Tommy was awesome! He was very knowledgeable and patient.
Richard Cain
2 months ago
Excellent
Tommy was our plumbing technician. He was able to replace and install a three handle Gerber bathroom faucet. Taught me a little about how it works also. He was also able to fix our garbage disposal issue in 3 minutes.
I was very impressed with the excellent job that Raul did in repairing my glass-sliding doors. They are like new !
Phoebe Dudley
3 months ago
My daddy is the best plumber ever
Zach was very professional and efficient. Arrived on time took care of the unit and offered services and upgrades to help the unit and provide a healthier environment for our family.
Thoroughly knowledgeable, polite, detail oriented.
MAMA MARIAH
11 months ago
Robert, Nick and Larry are life savers seriously. I was in a very horrible situation with my plumbing and having 3 babies in the house while my plumbing was backed up. They came out and took care of everything after 2 weeks of suffering it’s all working. I genuinely recommend this company and especially them to anyone looking for a plumber. You will not find better. They are the best of the best. Thank y’all for coming to help myself and my babies.
Great service and very prompt! Anton was great.
They use to be really good. I used them for HVAC service for the last 5 years. In fact they installed 2 new HVAC units in my home. But something changed recently. They don’t follow up. Don’t return phone calls and really aren’t the good service business they use to be. If you used them in the past, you’ll be very disappointed.Tim, thanks for reaching out. I understand miscommunications sometime happen. Glad you were able to resolve and happy that I have my favorite AC company back. I’ve updated my star rating and happy with the outcome. Thanks again
WASNT IMPRESSED AT FIRST....Initial person from contact told me he would be back to do some of the work on a certain day. A crew showed up on a day they weren't expected and we were out of town. They came back on the day they were expected and a piece of equipment broke so they werent able to finsh the whole job. Was told they would be back on certain day and they did call me to tell me they would be late because of a crew shortage.I was not here the first time so I met Miguel yesterday when they came to finish the job. I asked about something that was not done the first time around and Miguel immediately got on the phone with the office and got that taken care of...they finished it as I expected. Both guys in that crew were super helpful and apologetic.The whole process was finished, but the disorganization up front was pretty bad. Im pleased with the overall job so I gave them 4 stars. I cant give them 5 because of the lack of communication within the company. To be honest, if the crew yesterday wasn't so willing to work with and for me I would have given 2 stars.
Raul was quick to respond to our outside leaking pipe. Our AC drain had backed up. He was very thorough and did a great job! Very courteous and professional. He analyzed our AC units and answered all of my questions. Max Air has a very comprehensive plan for all things AC, including a membership to come out every 6 months to maintain our AC, furnace and plumbing needs at only $14.95 per month/unit. Financing options are available too. This company understands the need for professional technicians, easy to understand assessments, financial options and an inexpensive way to help maintain units to create less issues and consistent care. I would highly recommend Max Air and Plumbing!
Sean was quick and efficient! Great service
Rebecca Chambers
2 months ago
Very personal and knowledgeable making our problems understandable and achievable.
Glena Bagley
7 months ago
The job was done quickly. The repair person was pleasant and answered all questions.
Terri Attebery
9 months ago
Eric Hilton was able to do my paid for quarterly filter change very quickly and efficiently. And best, very polite and friendly.11/17 New update. Just had my winter checkup and filter change. Once again Eric Hilton did an awesome job. Very efficient and friendly. Very informative.2/23 New update. Once again the company and Eric came through 5 star on my quarterly checkup and filter change.5/10/22 Latest update. Danny was new but did an awesome, friendly, and thorough job. And my quarterly filter change.11/18/22 Latest update. Allan Zarazua came out today and did my fall/winter checkup. He was very thorough on checking unit in attic, outside, and indoor thermostat. Very professional and friendly. Thanks
Carissa Wiliams
9 months ago
The gentlemen were amazing!! Showed up fast gave me all my options on paper before any work was done. Will be using them again for ac work and plumbing issues I have! Great guys!!
Alex Lediaev
9 months ago
Service Tech was on time and very professional. Took the time to explain the service he performed on both A/C units. We will use this company again.
The technician Tommy is very professional and helpful and courteous.
Had a great experience with a new hot water tank installation. Mine was old and leaking, and the new one works perfectly. The plumber, Thomas, was extremely kind, knowledgeable, and helpful.
edwardagura
11 months ago
Staff was prompt and service courteous. Price seemed a little high for a straightforward PVC/glue repair.
Very courteous and professional. Will recommend to friends.
Frederick Ward
7 months ago
Very Friendly folks. They took the time to educate me on what the problem was. They also gave me the price of everything upfront so there wouldn't be any sticker shock at the end of the job. Work was fast and thorough. I would call them again if I had an issue.
Annual system review was conducted professionally and efficiently. Technician was courteous, well trained, and demonstrated excellent communication skills.
Denzel Abbott
a month ago
Tommy was vert knowledgeable and helpful
Cedron Garre & Samuel Rodriguez a Great Job! They both explained the process, executed upon the process and were both very pleasant! All The Best, Jeff
Barbara Jenkins
5 months ago
Tommy was very professional and personable. He explained the needed repairs and made sure I understood what was required.
Joe Oquendo the service technician was such a professional on every issue we discussed. Joe explained to me what was needing to be repaired and all the issues that my A/C was experiencing. He educated me about our A/C. Joe fixed our A/C in a timely manor. Joe went above and beyond his time to teach me and inform me about my vents. Joe's professional service was spectacular!! I will Recommend MAx Mechanical and Joe Oquendo to friends and family.
Cheryl Allovio
5 years ago
I honestly can not say enough great things about Max Mechanical ! Everyone from the office staff, the tech, to the owner, truly some of the kindest people I have ever met. Not to mention they are always quick to respond ( I have used them about 3-4 times over the last 10yrs and I have referred numerous friends to them), they always resolve my issues very quickly, and always have beat other companies prices. The last time I used their services, 1 month ago, the tech came and had to basically fix some DIY repairs we had tried and failed at miserably. He came the same day I called, he got to the house and went straight to work, repaired the problem, cleaned the outside unit up, and was gone in less than 2hrs. Again, great customer service, great work and I recommend them to everyone I know. 5 stars!
January 2023. These guys are absolutely awesome. I HAD deteriorating plumbing that forced gutting the master bath and also repair an additional 16 feet of line down to the main 😟 which I was tip-toeing around and dreading for the past few years. Josh & his team came in and did an AMAZING job. They relieved all my anxiety about tearing up that bath with their patience, skill, absolute CLEANLINESS in how they work (!!can't be emphasized enough when talking plumbers!!), super courteous/friendly service, and TOTAL professionalism. All-around good guys and skilled tradesmen. Absolutely thorough and efficient technicians that not only care about the quality of their work but their customer relationship. They are the only ones I trust to do the right job, the right way. I have used them for the past 4 years and with this final big job, I wouldn't dare use anyone else. They made the whole process painless and as carefree as possible. I'm so looking forward to putting it all back together now and having a brand new updated master bath that will no longer have plumbing issues. After all this, they feel like part of the family. 😊 So happy with the results.June 2023. The toilet in my second bathroom was loose and rocked when you sit on it so once again I called the only plumber I trust. Tommy came and has done a great job in fixing me up both today and every time he’s been here in the past. Such a relief to have contractors you can trust to do a great job and leave their work spotless.Arturo and Mark also installed my new HVAC system this month. They are a dream team that did a fantastic job. So professional, efficient, and courteous. Couldn't be happier with such a better heat/cool system.
I would recommend Max Mechanical. They are very professional and will tell you exactly what is needed and what is going on. We have hired them a couple times for our commercial side. Very responsive!
I made it clear I planed on replacing my system when I called but wanted to get it charged until i made a decision. instead of just being honest. I was told it was illegal to charge my r-22 system. I formally worked as an electrician at an HVAC company and made a few calls. and while it’s expensive it can still be done. it’s charged and cooling well while I shop other companies for a fair quote. there car salesman tactics will be passed along!
Kirk Williams
3 years ago
Reputable company with great people. Ask for Andy Brown.
They took over a local plumbing company (Charlie’s Plumbing in Arlington). They came out to replace a toilet tank valve. He tried to charge me $90 for diagnosing (I told him problem), and wanted $370.00 to replace valve!!! Told them I wasn’t paying a dime. They did not tell me about diagnostic fee. Finally got them out of my house!!! Do not use!!!!
Nick Bertram
3 months ago
The tech they sent out was a very nice professional person who quoted me $16k to replace my AC unit since it could not be repaired due to age. Another company came out and fixed the unit for about $1,000.
AC quit working last night with 100+ temps expected for the week. Called Max Mechanical and they sent Ty out within an hour and he quickly diagnosed the problem. Since we did not have AC Ty moved some other service calls around, got the parts, and had our AC working by the evening. Everyone was extremely professional and helpful. I will use them again.
Tommy was great. Not only did he clean out our clean out. He was communicative and knowledgeable. Told me to have a blessed day when leaving too. Thanks Willard for sending Tommy.
Very good service. It was after hours and tech show up quickly and was very professional. I have used Max Mechanical for 10+ years and will continue to use them.
George was by far one of the best technicians I have ever experienced! He was knowledgeable, professional, thorough, patient, and personable. He ensured I fully understood what was going on with the unit and what was needed to resolve the issue. George has set the bar for exceptional customer service!
natalie boonsua
6 months ago
Zach was a great tech took care of me and made sure i was taken care of
Tony Orafunam
a month ago
Handled difficult task with resilience and great attitude.
Emily Sellers
a month ago
Isiah Burns was great! Very professional and took the time to explain everything to me. I appreciate his time and hard work.
Very professional and explained everything that I needed to know.He was on time and called me before his arrival
Jeannette Grisales
9 months ago
Allen was polite, efficient, and knowledgeable.
Thank you, Allen.
Mary Johnson
3 months ago
Noel was very honest, personable, and professional. He took pictures of the issue and shared them with me. Definitely a great choice.
Samantha Erakovich
a year ago
Very great quality of service and very affordable!
Mary Jane Lowry
2 months ago
Waymon did a great job! Prompt and attentive to details!
Bill Thornburg
3 years ago
1. They were on time.2. The technician ,(Noel) ask specific questions in order to find the issue with our AC unit.3. He made us realize we still had a year left on the 10 year warranty from Trane.4. Because of that we got a better price on the part.5. he repaired the unit quickly and efficiently at a reasonable price.6. He answered all my questions about additional services.Very happy with the service I received and it was at a reasonable price.
gurram sagar
6 months ago
Excellent worker
Great job
Stathis Michaelides
7 months ago
This business is highway robbery and even one star is too much. The plumber came and wanted to sell me for $470 an outdoor faucet I can buy at Home Depot for $15 (he claimed high quality) I sent him back but had to pay the $89 service fee. Stay away from them!!!
CHARLES PEEL
8 months ago
Josh did an excellent job and fixed our leak in a very tough place to get to. The value for our fix didn't break the bank. I will recommend Max Air & Plumbing to everyone who needs work done. Thanks so much, Max Air.
Zach was AWESOME! Listened to the problem I was having. He immediately focused on that and found the root of the problem and resolved it. Absolutely recommend this company!
They came to evaluate our air conditioner and did a great job. I appreciate the honesty and integrity.
Adam Kaneshiro
6 months ago
thanks to daniel i have hot water again!
Waymon did a great job repairing our AC and ensuring that we won’t have any more drainage overflows. He was efficient, polite, and professional.
Ty came and fixed my heater today and it was a freezing day. He was terrific! Came right on time. Thorough, kept me informed, kept costs down and let me know I’d be needing to replace another part in the coming months. He was polite, upbeat and I will be calling Max Mechanical next time I need HVAC help.
Raul was on time. Very courteous and knowledgable. Explained everything in detail. Great experience!
Barry Harbuck
3 years ago
I have been with Max Mechanical for several years. Ty Howell has serviced my AC on several occasions. He is the best! Ty is always on time, very professional and explains everything he does. He is very knowledgeable on keeping my AC up and running. I know that I can trust him. If someone asks me if I know a good AC company, I always tell them Max Mechanical in Arlington.
Such a professional staff. Joe did a fantastic job on my tuneup and explained in great detail features and extras I could benefit from. Great job Joe!
Robert was very helpful and polite!!! I will recommend this Company for Your A/C repair!!!
Miriam Kitner
3 years ago
Our AC went out, and we wanted a second opinion on having to do a full replacement. Ty Howell came out and was very professional and courteous. I wouldn’t hesitate to have him out again.
Michael Endsley
4 years ago
Ty was great! He identified my issues and gave a detailed recommendation on what should be repaired. He even broke it out into what needs to be done, what should be done, and what could be done for optimal efficiency:
Sherry Smith
2 months ago
The service men were very knowledgeable, courteous, professional, and came out almost as soon as I called. I’m replacing a unit that is over 20 years old and they will install it tomorrow. GREAT service. Worth every penny of the annual contract.
Great service from Aaron! Very friendly, professional and thorough.
George got right to work and diagnosed the problem. George then explained to me in laymens terms the issue and the solutions. I would recommend George. He is knowledgeable, professional, and an efficient troubleshooter.
Debbie Darby
5 months ago
Jorge did a great job here today. He explained everything he did and made sure to answer all my questions. I was extremely happy with the whole experience. Thanks
Thomas (Tommy) from Max Air & Plumbing provided superior service! I initially called for an estimate back in late Nov for installing a faucet and updating the p-traps for newly installed vanity. Tommy came out for the estimate but also informed me about replacing my shut off valves. All the information was helpful and he gave me a few options to choose from for my estimate. He offered the option to include Max Air's service plan and the benefits. He wasn't pushy about it, just knowledgeable and allowed me to make my decision.Out of all the estimates, they were just a tad bit higher than a few but not the most expensive. Regardless, it was Tommy's customer service and helpfulness that led me to go with Max Air. I requested to work with Tommy again, and he was able to come for an appointment shortly after. He installed the faucet and other items and everything is running and looking great so far! I plan to use Max Air & Plumbing again in the future and I would highly recommend them to others. Ask for Tommy!
Great Company, very responsive. Richard, the lead tech, was extremely helpful and professional.
Very Good service, Patrick did a great job. Highly recommend
Aaron was very professional and did a very good job. Highly recommended.
Billie Glanzer
a week ago
This was his first time to our house, it appears he did everything as expected, very pleased with the service.
Aaron did a great job getting the AC ready for the summer heat 😁
LANET SEWELL
2 months ago
Very hard workers and explain to you your needs and don't mean you asking questions about there work THANK YOU 🙏🏽
Bruce Dibler
2 months ago
ARTHUR AND MARK WERE VERY PROFESSIONAL IN THEIR COMMUNICATION AND SERVICE. ANY QUESTIONS I HAD WERE QUICKLY AND PROFESSIONALLY ANSWERED COMPLETELY. NO TIME WASTED GETTING THE A/C COIL REPLACED FULLY. THEY ALSO CORRECTED THE MAIN DRAIN LINE SO IT DRAINS CORRECTLY NOW. ABOVE AND BEYOND, VERY IMPRESSED AND APPRECIATED. THANKS ARTHUR AND MARK.....FROM THE DIBLER FAMILY.
marcus moody
7 months ago
Thomas was great. My water pressure is now awesome
Stephen Shields
a month ago
Tommy did great work
Had them out to replace an outdoor faucet. They quoted me $536.92. Had to pay the $89 “diagnostic fee” and send them on their way. The technician they sent was very respectful and nice.
Robert and Edgar were super helpful and willing to help even late at night with an AC not cooling. They were truly a blessing to our family in the heat of the summer.
Margie Cromer
3 months ago
Tommy Dudley cleaned our kitchen drain today. He will be our #1 plumber in the future. I would give him more than 5*’s if I could. He is an asset to this company. We are senior citizens and I know we can trust him to take care of us. Thank you Tommy
lehmanmichael
6 months ago
Tommy and Chris did a great job for us replacing our hot water heater and some other plumbing projects. They not only did a great job, but my wife was very pleased with their clean up afterwards. This is edited for the second time we have used them. Again, great job!
Sharon Gillitzer
a month ago
Tommy Dudley was the technician/ plumber. He is a true professional. He knows the business and how to complete the task at hand. Always leaves the premise as he found it or better. Treats the property as if he owned it. Answers all of your questions is respectful and courteous. Highly recommend him to be your plumber.
brenda horneff
3 weeks ago
AC was replaced within 24 hours and working great even when we called on a Sunday! Guy was great and did not try to get us to buy things we didn’t need. Highly highly recommend!
Chuck Johnson
4 years ago
Great company! They have a great team of experts that were honest and truthful with us every step of the way! Came in on short notice and got our company back up and running again on a great timeline! I would definitely recommend them to anyone looking for service, thanks for the great work guys!!
Tommy is experienced and very informative. He gave me the assurance that the job well get done right.
Rob was very informative and upfront about the situation with my HVAC system and knowledgeable about other inquiries I had within the home (bathroom ventilation system, cleaning of ducts and dryer vent). Personable service and communication made for a great experience when getting estimates with Rob and I am glad I contacted MaxAir to do this evaluation.
Myles did a great job. He informed me of everything that was needed and why along the way. Very polite and respectful.
Deanna Warren
9 months ago
Miguel was our technician. He was very respectful, professional, friendly, and forthcoming on what he did and what is being requested.
Charlotte Mcgrew
3 years ago
Great company, Andy is awesome, kind friendly and honest. Would recommend him to anyone to work on their system.
Crystal Mason
3 weeks ago
This guy was very knowledgeable on what I have wrong and what I need to get it right
Thank you
Anonymous Person
3 months ago
He listened to the issues I have been having and answered my questions.
Everything was very professional from the person whom answered the phone to the technician that came to inspect my AC unit. Noel the technician explained everything very thoroughly and was able to answer our questions. Overall great experience and a fast response. Would truly recommend them!!
Richard Rives
3 years ago
They have always been prompt and courteous whenever we have needed them.
I have used Max Mechanical for regular servicing of our AC unit. We always get the same tech. Andy is always very efficient and easy to communicate with. He is an asset to this company.
The receptionist was polite and positive! She sent a plumber within an hour . Tommy was professional, experienced and polite. He fixed our significant leak promptly! We were very thankful.
Tommy always does a great job. Definitely 5 stars!
Robert Brownjr
7 months ago
I will use this Business in the future!
Robert did an excellent job was very informative.
Chris Davoli
8 months ago
My husband hired them to clean out the AC and in the course of cleaning it out serious person broke a valve and we were left without any hot air the next day. It was very frustrating, especially because since it’s happened, the person who broke the valve will not respond to her calls. The company has been evasive and not very helpful. We really are not impressed.
First off just wanted to start by sayin Tim Jones was extremely professional and did an amazing job making sure we knew exactly what we were getting with this service. I can honestly say he’s the best rep we’ve ever had out for any work and by any company for any or project on our house. I initially wanted to leave a review the day he initially came out but I decided to wait and see how the rest of the process worked out before we leave a bunch of compliments. They didn’t disappoint. Showed up on time. Polite and professional. Worked quick and got the job done right. Took the time at the end to walk us through the specifics with the new unit and politely answered all of our questions. This experience couldn’t have gone any better.If you’re not calling MaxAir for your heating and AC needs you’re just doin it wrong.
My A/C system went down late Sunday evening. A service man showed up 30 minutes later, he confirmed what I had already suspected. I needed a new indoor/outdoor units. The next day I received a call around 8:00 A.M. my equipment was on its way. I’d worked 20 years in the H.V.A.C. field and know from experience a lot of people may be waiting for new equipment for several days. I’m extremely happy I use MaxAir for all of my plumbing and H.V.A.C. Issues.
bruce anderson
2 years ago
I had a clogged drain that started leaking into the dining room. I called max and their tech named Eric showed up 20 minutes later. Eric was friendly, explained the problem, recommended a permanent solution and installed the chlorine strip for a reasonable and fair price. I will use them for ALL of my needs!
Annabelle Fontabla
9 months ago
Robert and Allien did a good job
Brandon Todd
2 months ago
Excellent work from Tommy!
Jeri Lyn Crocker
7 months ago
Shaun was a true God sent angel. He was very professional , explained everything to the “t”, and went over ALL the options. I highly recommend him and this company. I will definitely be using them in the future.
Tom Dudley was our tech he was excellent! Explained our options and recommended the most logical solution to our problem. Work was done professionally.
Technician Robert was prompt, polite, and professional. He identified some maintenance issues and provided a written estimate. Recommended vendor.
Have used Air Max for several years. They schedule you quickly & are prompt in arriving. Eric did a great job fixing our problem. He was very cordial, professional and knowledgeable. Will continue to use Max for future “fixings”.
Stuart was very informative helpful.ty max air! Brian and mark did a great job too!
Cindy Kanakriyeh
a month ago
Very professional and knowledgeable. He made sure I was comfortable with the new a/c unit and new wifi thermostat. A+
We first we Gary and his crew come out 20 years ago to put in a new AC unit for us. Last year we had them replace that old one with a new more efficient heat pump that has really lowered my bill. Max Mechanical does great work and are pleasant to work with!
These guys are great! I cannot say enough good things about them!!
Mr. Tommy Dudley came out and was a true professional and did an excellent job. I was having drainage issues and having sewage seeping back up through the bath and shower drains. Mr. Dudley did his thing and all is draining properly and the issues are 100 percent resolved. Thank you Tommy, worth every penny.
They knew exactly what was wrong within the first 5 minutes of getting here. Very knowledgeable.
Would recommend this company. The professionalism aside the personal interaction was priceless. A company not just worried about the almighty dollar but the comfort and convenience of the customer was put first. Noel was great. Was very informative and provided options on his thorough inspection of our A/C unit.. Thank you
George Ochieng
3 months ago
Gonzalez and team communicated through the appointment, the repair and did a fantastic job.
Ty Howell was wonderful & so professional. He actually discovered that the work needed was under warranty. The part was ready for pick before he left my house. This is my first time using Max Mechanical but I am using them from now on. Thank you Ty we look forward to seeing you again soon!
The AC went out on a Sunday, wasn’t sure anyone could come but only an hour or so I was so happy to get a call that he was on his way. Very knowledgeable and well mannered young man did the repair quickly!
Jessica Rodriguez
2 years ago
Bob is very attentive and listen to what you want. The entire staff were very respectiful and profesional. Great service.
Robert “Robert and Suzanne” Montague
a year ago
Provided timely response to our situation. Tom is excellent. Has been our plumber for years. Would recommend to anyone.
Was great to work with and they did the extra work that wasn't expected of them. Would 100% recommend and will use in the future.
Denika Nelson
3 months ago
Pedro and Grabriel was very nice and great customer service as well as very knowledgeable on my AC unit. Great job well done
Aaron was the best. He covered everything, and was very polite.
We would like him to be our guy on future calls!
Ray Mylar
Kathryn Green
2 months ago
Tommy did a superb job of installing hot water heater and repairing toilet problem. Very professional, answered any questions we had. He is very good . We will call him again.
J Thomas Roth
9 months ago
Allan did a great job. He explained everything thoroughly and was very courteous
Charles Snow
9 months ago
Had no issues inside their responsibility.
Patrick Hall came out and completed our winter service checkup and was awesome! Very professional and courteous, arrived on time and answered all my questions and made sure our system was still running perfectly!
Bryan came out for an estimate only very courteous n knowledgeable
Kayla Wallace
8 months ago
Bryen did a great job detecting the plumbing issue and fixed it quickly. Their pricing was per job and was very reasonable. I’ll definitely be using them in the future.
If there are problems with Air Conditioning it obviously has to happen on one of the hottest days of the year. Max mechanical was the fastest to respond and the next day they send out their technician Troy. Troy was very professional, knowledgeable and on time. He correctly diagnosed the problem, changed the part and once he had it up and running made sure the unit was running and cooling at its best. Thanks Troy for a job well done.
Orlando Landa
3 months ago
My experience with Max Air and plumbing so far has been great. For the last couple summers my home has felt like a furnace. I sat down to speak with Mr. Kelly and he helped me select a system that would fit my needs and budget. After selecting a system he set me an appointment and Mr. Jaime and his associate came in and installed my new unit and they did an amazing job. Very professional and they made sure that there was no mess when they left.
I have been using repair people for 42 years. It is refreshing to have someone out there who's got my back.
Abe Hernandez, PGA
2 months ago
Unfortunately, my experience with Max Air and Plumbing has been quite disappointing. Despite reaching out to them multiple times, they have consistently failed to return my calls. It has been over a week, and I'm still waiting for a follow-up regarding the necessary repairs. The fact that the repairs haven't been done yet adds to my frustration. I expected better communication and timeliness from a professional service provider. This lack of responsiveness and delayed service has left me dissatisfied with Max Air and Plumbing.Invoice #120288318
We like Byron very much. He’s thorough, knowledgeable and friendly.
Thank Robert for his professionalism and he is to be commended for his representation of Max HAVC and Plumbing Co.
My air conditioner quit on me. Richard got it back up and running fast and for a fair price. I would recommend him to others and I will call them again next time I need service. Richard was on time, courteous and informative throughout the visit.
Tiffany Moshier
6 years ago
I was highly impressed with the professionalism and curtiousness of the guys from MaxMechanical. They arrived when they said they would, fixed myac unit and offered suggestions on how I could lover my electric bill:s in the future. They were extremely helpful and I highly recommend them!
Kathy Goodrich
a year ago
The service technician, Joe Oquendo, did a very good job for me today. He explained exactly what he was doing and was extremely polite. I will use Max Air Conditioning and heating because of the good work and efficient employees.
What I appreciated most from my experience with this company is their complete honesty. Bob sat with us for about 3hrs and thoroughly explained our options and worked within our budget. Bob never tried to “sell” us, he simply educated us on what our hvac issue is and here is what we can do to fix it.For our initial walk through, Bob and his team were at our house for over 2hrs (one of the techs was in our attic space inspecting the unit and I swear it was over 100 degrees up there). What I also appreciated was that they showed us video of what they found and didn’t just tell us what was wrong. The team really wanted us to see with our own eyes what was wrong.We had 2 hvac companies come out to our house and told us everything was “fine” because our unit pushed out cold air. After reading through numerous google reviews, we decided to go with Max Mechanical Air & Heating and we are so happy we did. Our issue is fixed and our quality of life within our house has improved tremendously. Thank you so much!
Need a great technician; Andy Brown is your go to man! He is professional, respectful and courteous all around. His word is good as gold.
Josh did Outstanding Work! He knows his Business. Grateful for timely Excellent Work and Professionalism!
Eric Hilton was very knowledgeable and professional regarding keeping our AC tuned up and running. Will definitely use him again!
Brenda DeVaul
2 years ago
Patrick was amazing...arrived promptly, was extremely respectful and answered all my questions. Highly recommended!
Service Technician Samuel Rodriguez. is a great representative of Max Mechanical AC Repair & Heating. He answer all of my question and took care to put on blue shoe coverings when coming in and out of my home. I told him what my problem was and knew what to do. Took care of my A/C unit, gave me some advice on what to do to keep my warranty valid and made a call to the office to make sure that I was covered under the previous company warranty. It is very rare that a different company will honor the warranty and work of another, but Max Mechanical got the job done. I will spend my hard earned money with them anytime. Thank you again Samuel Rodriguez for the putting my home back in the cool zone. God Bless the work of your hand and the people that you service.Melvin Nays, Jr.
Plumbing service personnel were exceptional.
Chad Patterson
2 months ago
Very polite and thorough. Made sure to show me and talk thru every aspect of the job so I understood before going forward.
Glenn Harper
2 months ago
Joe was very professional and spent extra time to make sure the system was repaired and working correctly. Joe’s years of experience showed in his quick diagnosis and attention to detail.
Tramell Allen
5 years ago
When i say good customer service that's what i mean. Troy came in and was friendly and did what he was supposed to do. Made the visit and repaire easy and quick... I would recommend the max mechanical service to anyone Who needs it... Was very satisfied 10 stars thanks troy
Cam Cunningham
4 months ago
Max Mechanical does a great job every time! It was our first time to use their plumbing services as it was part of our maintenance plan we pay for every year! We were thrilled to see our long time family plumber show up at our door! Tommy has been taking care of my family’s home for almost 20 years! He did a thorough and excellent job today (as always) and made some great recommendations for updating our plumbing in this almost 50 year old home! Thank you, Tommy and Max Mechanical for a job well done again!
Ashley Pharo
5 months ago
Shaun was absolutely fantastic! He helped us with our plumbing issues and everything was fixed quickly!
Terry Hartman
3 months ago
Tommy provided a Great experience
Thomas was great to work with! Explained everything that was wrong and got it done quickly.Update: a few months after he had came out, we had finish putting our shower together and realized that a part was missing. Thomas came back out and solved the issue quickly. Definitely recommend!
Aaron was communicative by text, arrived on time, and did a great job explaining all that he would do and ultimately did. He was thorough and got the job done quickly too! He made some good recommendations that I will employ.
Sylvia Teamer
8 months ago
Bryan is the perfect representative for Max Air & Plumbing! When I opened the door I was immediately greeted with a smile! After his introduction and inspection he explained to me what he would do to fix my plumbing problem and why! Bryen is very professional, polite and clean. Job well done. Thank you Bryen! I would recommend this company to everyone!
Johnson Onaneye
7 months ago
Installed hot water tank.
Tommy did a very good job. I’m impressed.
Good job sir.
Plugged an outside water hose that was broken off the outside of the house.
Shawn, the technician who came to my home for estimate was the third and final plumber I requested quotes from. He offered me a solution the other two companies didn't, one that my choice simple who to use. Price was competitive and final work was done as discussed and very clean. Highly recommend this company!
These folks are a God send with our HOT Texas summers. Very fast response, solve problems quickly, help educate the homeowner and g-r-e-a-t attitudes.Special thanks to Andy & Shawn for literally cooling off the old lady...your expertise and great customer service is greatly appreciated.Just a Texas friendly, customer oriented company from the time you make the call till the problem is solved.
Timothy Anderson
3 years ago
Great customer service and on time.thank you. And thanks to the technician Sam you are very professional
HyeongMoo Shin
2 years ago
A technician, Joe, was very kind and explained everything I want to know.
Harlow Jorgensen
5 months ago
got the service package. free checkups and service.
Melyssa Prince
4 years ago
My AC went out in August 2019. I called several contractors to get estimates and information on replacing my 15-year old unit. Max Mechanical was the last one I scheduled to come out. Overall, they were very responsive.Bob, the sale rep, was very professional, informative, and low pressure. Additionally, I didn't feel as though he talked down to me because I was a woman. He was able to get someone out for an install the next business day.Javier and his helper arrived at my home and got right to work. They were efficient and easy to communicate with. I had cool air well before the sun went down on the same day. Javier did have to get filter parts for my unit and come back a second day. When he returned, as promised and on time, I got the same good, professional service. The only reason for the 4 (rather than 5) star rating is there was some minor damage and dirt to my floor and walls that I'm going to have to touch-up, but nothing catastrophic.I appreciate that I received the same level of service from Max Mechanical from the initial phone call to completion of the job. I would recommend them to a friend or colleague in a heartbeat!
rebecca jacobs
2 years ago
Joe was our technician & he did an excellent job. Our 1 1/2 yr old unit had never worked properly. The installer had come out 6 times to correct the problem but still it was not repaired. After I described the problems we were having, Joe quickly diagnosed the situation, repaired, and now, finally, everything is working properly! Joe was very polite & professional and showed me the defective part while explaining the problem. He tested everything to make sure it was working to our satisfaction before leaving. The service was definitely a good value & I will be recommending Max Mechanical & Joe to anyone who needs HVAC work done.
Very professional did not sell only recommendations
Barbara Buettner
2 weeks ago
Tommydid great 5 star
Jeanne Hosler
4 years ago
Air conditioning went out on the hottest day of the year, this past Monday. My call was answered promptly and a service man came to the house that day. Richard was great - honest and courteous. Javier came out with his crew today and did an excellent job replacing our HVAC unit Again, courteous, prompt, honest and thorough. Highly recommend Max Mechanical! Thank you.
Sarah Vandagriff
2 days ago
Grand thank you to Conner Powell, my technician. Always informative, kind and an amazing great attitude. He's the one for your plumbing needs!
Melissa Yantis
a month ago
Very knowledgeable and explained everything to me.
Jannell Price
3 weeks ago
I truly had a great experience with Tommy. He was very personable and took the time to assess the situation as well as explain the process. If you're ever in need of a plumber that's personable and gets the job done right the first time, schedule today and request Tommy. Thanks again for your service.
Patty McCormick
a week ago
Professional, courteous, efficient service from Cody this morning.
Everything came off as a sales pitch to replace both units. When all I needed was a blower motor and a capacitor.Started by putting down the fact that the unit is a York. Then the age b/c it is 10 years old. Then the fact that we could just keep replacing parts and in the long run cheaper to replace the unit. Then he want on yo point out the second unit is 20 years old and the Freon is running end of life.. it all just seemed like a big scare tactics to spend thousands of dollars which is not what is needed. When I did get a quote to replace the two parts which are needed the price was very high. The labor to replace the motor was 4x cost of the part. The labor to replace the capacitor was more than 10x. Total parts to buy online is less than $300. Technician’s total bill was $1,677.80. There was a small savings if I would agree to sign up for an annual maintenance agreement and fee. No thanks.I paid the $89 diagnosis fee and decided to do it myself.Not sure what has changed with the business model. In the past technicians did not try to take advantage of the customer with such hard sales tactics, scare tactics and huge prices.
Lindsi Grooms
4 months ago
Tommy Dudley is amazing and professional
I have just had a complete overhaul of the HVAC systems in our home. Max Air has been outstanding in service, knowledge, and work performed. In particular, Tim Jones, and Javier, were outstanding and showed attention to detail. All communication with Max Air has been professional and timely. This type of service is very important to me. Thank You all!
Just had a service visit from Max Mechanical to inspect our heating systems. We use natural gas heating and have two furnaces that split the work between upstairs and downstairs.The service technician for this visit is named Joe and I was very impressed with his appearance and professionalism. He did a thorough inspection of both furnaces, one at a time, physically inspecting the system and then turning the heat on/up to inspect function.Since we are on a maintenance contract, there was no cost. Joe took plenty of pictures and patiently explained to me what I was seeing, what caused it and what I needed to do about it. For the most part, I need to do nothing, but there were a few items that we need to follow up on.We've been using Max Mechanical for many years and we remain very happy with their responsiveness, their work, and their people. Highly recommend them.
Aaron Proctor
5 months ago
Awesome service by Noel!
Great explanation, friendly service. He was helpful, professional, kind, and courteous
David Retana
5 months ago
Shaun helped to identify where the leak was originating and walked me through potential options. Very thorough and professional.
Tyler Blackwell
2 years ago
Patrick was a pleasure to work with and had our system back working in no time!
Sorry to say not the best experience. I know this time of the year is the busiest. The crew did not follow through with all the procedures and had to come back twice more. The end product though is fantastic.
Christian Johnson
a year ago
Fast, reliable, same day service! Technician Robert Ray was polite, precise and extremely experienced. He went above and beyond to address and solve our concerns. I would highly recommend to anyone needing AC services!
We had a great experience with Isiah as our installer. We are in the process of an insurance claim and Corey and Isiah have been very helpful They were communicative, timely, professional, and as my installer Isiah had a great work ethic. He made sure to tell me several options when it came to a flange repair that was botched by the previous owners. He helped me select the best one to get the job done right and for it to last a lifetime. I will be referring anyone that asks to him and the company in the future. My 70 year old mother was so impressed with his professionalism when she was at the house when I couldn’t be that she called me just to share how nice he was. 10 star customer service from Isiah!
dylen whitlock
a year ago
From set up to having my appointment it was seamless, Technician called me when he was half an hour out and was right on time, they provided me with multiple solutions to my tankless hot water needs. Will definitely be using them in the future.
Mershelle Davis
4 weeks ago
Mr Dudley's professionalism in unmatched👍😊
Charlie Houston
7 months ago
Robert and Nole did a great job!!😀
Tommy was able to diagnose and repair the leak without delay. He showed me the failed pipe and and described the what caused the failure. Thanks for the quick turn around from initial call to completed repair.
Another great experience with Max Air & Plumbing on completely stopped up drains on my two toilets! Kevin was on time, very friendly and easy to work with. He educated me on the way my plumbing system is set up and how it works and gave me several tips to prevent future problems with the toilets and drainage system. And he finished the job quickly. I will rely on him and Max Air & Plumbing for my plumbing and HVAC needs in the future. Thx so much!!!
Both Joe and Jason completed our 2nd and last free courtesy inspection, on our new one year old 16 Seer HVAC system. They were on time, courteous, efficient and professional. They answered my questions and left a written estimate of items that I could consider for surges and efficiency. I would highly recommend Max Air for all your HVAC needs.
Thomas Dudley did an amazing and thorough job. He not only fixed my loose pipe behind my oven he did a full house inspection for any leaks, drainage issues, water pressure problems etc.He gave me estimates for other items I will eventually get replaced as well. Recommended!
Excellent and prompt even midnight
Jacob Armstrong
2 years ago
Awesome job.. Definitely will use Max Mechanical again .Enjoying a cool house tonight
Patricia Zulock
4 months ago
Very detailed and explained everything well.
QUINTON HARRIS
a week ago
Mr Tommy represented your company with the utmost professionalism, work, and customer rapport.
Joseph Williams
5 days ago
N/A
Always professional and on time. Would not call anyone else for these services !!
James Michael Thomas
2 years ago
Outstanding. Friendly. Honest. Would use again in a heartbeat. Thank you for your help.
I’m very happy with the whole process. Office staff was helpful and polite, polite and plumber came out within an hour, and got down to business. I filled blessed by their servant attitude.
Joanna Brothers
a year ago
Tommy D. with Max’s AC/Plumbing has always been knowledgeable and respectful. I recommend this company.
Ernest Alvarado
8 months ago
Josh and Darius installed a set of hot and cold water pex lines for our washer. They did a great job on the install and insulation of our new water lines. We are very satisfied with their hard work. Many thanks to Josh and Darius.
Olga Mark Allen
a month ago
Very professional and efficient estimate process!
Fort Worth Montessori
3 years ago
Max Mechanical has always been reasonable, professional and answer their phones! Thankful for Max Mechanical meeting our child care center needs!
Lisa Villaran
3 months ago
Excellent customer service. Technician arrived on time. He was super respectful and polite. Did a great job of explaining everything and completed the job in a timely manner.
Thomas Johnson
4 months ago
Robert Ray did a great job! He was very thorough and professional. His ability to explain things in an easy to understand manner was particularly good. He is a credit to his company!
Serelia Franklin Ball
6 months ago
Robert from Max Heat and Air came an hoped me better understand the needs of the heating system in my new home. He was even able to spot and point out a roof leak that would have caused major problems down the road!! great service from Robert!!!
Max Air and Plumbing provided a consultation after we had flooding. They were very responsive and professional. Bryan called to confirm my appointment, let me know what time to expect his arrival, and wore shoe coverings in my house. He provided his professional opinion and options for repair.
Jamie Gustovich
7 months ago
Gerardo was professional, pleasant, informative and efficient.
JIm BRothers
4 months ago
Tommy did a great job repairing a shower valve
Heather Musk
5 months ago
I wouldn’t use anyone else but Tommy. He’s the best person and plumber I know and can trust.
Tech did. Great job. Would recommend MAX Air and the new owners to others.
greg yakovlev
3 months ago
We were blessed enough to have Manny out as our technician, because not only did he call ahead and confirm with us our appointment and give us an eta, he came and was extremely polite and professional and helped us find the root to our plumbing problems. He fixed what we needed fixed and pointed us in the right direction to prevent future problems. Had an amazing experience recommend to anyone !!!
Julie Osborn
3 months ago
Thomas Dudley was wonderful. Professional and fixed a repair that a previous repairman couldn’t
Seth Bullington
5 months ago
Shawn was very professional and told us what we needed and what we didn’t need. Great company
They did an outstanding job. Fixed the problem, and at a very reasonable price. I have used them several times, and they are always very professional and on time. Would definitely recommend them.
On Saturday, the bottom of our water heater fell out and began flooding our house. Max Air was the 1st company we called and while I was on the phone w/ the 3rd company we called, Josh Dudley showed up in a Charlie's Plumbing truck, said he saw the call & was close, so came right on over. He got the sitation under control, discussed the pricing and gave us options available as to the cost and got our WH up to code. We chose to let him bring the new water heater to install rather than enduring the hassle to go out buy and try to get one ourselves for him to install. He came back Monday with Darius and got us all fixed up. Josh and Darius are very nice, professsional & the best! They're our plumbers from now on. We were very happy with their service & personalities. Dee & Curtis Gilbert.
I tried their plumbing service that is included in my membership for the very first time. Tommy is the assigned plumber. He went through all pipes and explained in detail which part works well and which doesn't. He is able to answer my questions and teaches me a few things. He then replaced and repaired what needed to be done on the same day and did not make any mess :). A great service, with a knowledgeable and experienced employee!
They came out quickly and got the repair done. Excellent
Donovan Asbury
a year ago
Robert Ray was awesome! Will definitely recommend Max Air!
Tommy did a great job resolving the AC overflow pipe issue. Sound advice on how to prevent the problem in the future!!
This was the first time Noel has been to my house and he did an excellent job. Happy that we chose Max Mechanical to replace our unit and have had no issues.
I got an estimate for replacing my water heater.
Not very good they installed 2 units broke my attic ladder and never returned to repair it. Caused leak in attic never returned to fix that either. Never received any paperwork showing any warranty on the products they installed.
Cody listened to all my concerns and was very patient with me, very professional.
Sam Jorgensen
3 months ago
Many came out and did a great job. We will definitely be using them again.
Hema Pentakota
a month ago
Very Satisfied with the professional service of great quality. He quickly identified the issues and resolved it.
Receptionist and tech were very polite but let's be honest, this business is just another of the hvac racket. Tech changed a transformer and billed $235 for the part. I found the same part online for $82 (probably cost half that from the Trane supply store on New York Ave) Was then told it may need a new inducer motor and that would run between $600-$800...haha the sad thing is people pay this much everyday because they don't know any better and it's more difficult to get parts if you're not licensed. I did decline further attempts at a repair. Nearly five hundred dollars later the furnace still doesn't work and no definite solution to the problem, but who can afford exploratory service at that markup! Again, it's not just this company, it's the whole industry. I have no problem with the service call fee, or the hourly fee, but let's replace parts at least near what they cost...to me that would be the Christian thing to do for a Christian based company. To those of you who are happy with your service I'm happy for you, but if you knew how badly you were swindled by these companies you would be pissed as well...but hey, maybe I can wrap this invoice up and give it to my kids for Christmas!
Technician was very pleasant & professional. He did his evaluation, we talked about his evaluation & what options I have without any pressure to make a decision today.
Tommy performed Inspection service with estimate upgrades
We had a same-day response that was actually within the hour! Johnny was kind and quick. We are very pleased.
Great communication explained everything to me in detail to which Bo could understand. Will definitely be my first call for all AC and plumbing needs
Great guys and service. Transparent and knowledgeable
Annah Kanama
6 months ago
They are very quick to respond when you call. They acted faster and fixed my gas immediately. Joshua is a recomendable plumbing technician and he was able to do his work perfectly. He also walked me through all the processes politely and what to do if the same problem arises. .I like Max plumbing.
Aaron provided great service and information!
Tommy is the best! He saved me two years in a row.
Valerie S Stokes
a year ago
They were able to fix a problem caused by another company doing work at my house. They are always courteous and will answer all my questions. I’m extremely happy with with the service they provide.
He was simply amazing, not pushy very informative and kind! I’m super grateful he was my tech
Dinah Lacson
5 months ago
Jorge Lerma is very professional, courteous and informative. Pleasant personality.
Arian Christianson
5 years ago
Very professional, HONEST, timely service. Provided great service to my mother, whom lives alone, with no gimmicks or hassles. Installed larger top of the line unit for less $ than others quoted for smaller unit. Highly recommend.
Wayne Williams
a year ago
Edgar was very knowledgeable. Explained every posslble scenario that could happen and all options. Repair or replace. Will replace unit. Explained guarantees and warranties. Seem very trustworthy. Will complete review after installation.
Kimberly Wilson
5 months ago
I have used service for years and have been pleased with professional service. Zach did a fantastic job with my spring tuneup Thank you
Great Company to work with. Max Mechanical does a great job of finding and fixing small problems before they become big problems. This has help us save money on our HVAC annual expenses. They have done a great job of helping us manage our HVAC system!!!
Leigh Ann Tipping
a year ago
Zach was great in providing information on our problem and provided the solution. Great customer service. Thank you Zach.
I called them and they came out on a SUNDAY to check my AC, Zach explained everything and was extremely patient (I asked a LOT of questions). I just appreciate the fact that they are available 24/7 and are friendly!
I am very satisfied with Max Mechanical. I bought a new system last year and it works great. I save around $100 per month during the summer and a little less during the winter. The service people are professional and explain how everything works. I also got the maintenance. The inspection is thorough and again the guy was professional and took care of everything for me. Would recommend Max for your air conditioning and heating needs.
Steven Neidig
10 months ago
Timely and professional services, didn’t need to wait all day for the technician to arrive
Brooklyn Garza
4 months ago
Thomas Dudley was very nice!! Recommend him did a great job!!
I used the plumbing service- this is my 2nd experience with this company. Every person I’ve come in contact with is very professional and attentive to detail. I will most certainly use this company again. Thank you.
Shyanne Greenway
a month ago
Isaiah was able to get our pilot light lit when we were not able to! Highly recommend Max
Barbara Peznowski
a year ago
Tommy did a great job. We were very happy with his work. He is also a nice man.
Tommy was great. He was very knowledgeable and helpful. He got the job done very fast.
I'm very disappointed in this company as they stood me up and never attempted to repair our unit. The first day the technician called me and I gave him specific instructions to go to the mall access to our unit and the mall staff states he never visited them. The second time they were a no show and the owner was supposed to call me. I never received a call and there was never an attempted to genuinely fix our unit. It was a waste of time!
Manny was incredibly knowledgeable and polite. I will absolutely ask for him in the future!
Jennie Cooley
4 months ago
Tommy was great!
Max Mechanical stands behind their work. Very professional operation
Thomas Dudley installed my new hot water heater and several minor plumbing repairs around the house and was very thorough, professional and courteous.
Allyson Glasscock
5 months ago
Fantastic job! Bryen was neat, professional and extremely knowledgeable! He used shoe covers and completed a complimentary inspection of plumbing throughout the entire house…explained everything to me and created a spreadsheet of any older valves or parts that I may want to proactively repair in the near future. Completed the service on my gas line by replacing the hose with an upgraded better designed one…and fully checked that everything was good! I am very impressed and it was completely worth the $ to know that everything is connected securely! Will definitely use them again as well as recommending their services to my entire neighborhood.
Lindsay Nickels
a year ago
They sent out one of their technicians today named Robert Ray to give a second opinion and he was very friendly and took pictures and videos of our unit so that he could thoroughly explain to me what’s going on! I am overall very happy with the experience, I like that I know exactly what’s going on and what we have to do to fix it. Awesome company! Highly recommend!
April Carter Brown
a month ago
Johnny’s service (work) was outstanding!! His knowledge of the issue, response time, professionalism and ability to work with my schedule was truly appreciated. I felt valued as a customer, and will recommend him (Willard AC, Plumbing & Electrical) to anyone. I will definitely use Johnny again!!
He was on time punctual fixed me up in a timely manner
Replaced coil. The first day the techs came and install the coil. But still was working. Call for service Eric Hilton came and didn't till it was working properly. He did an awesome job. A.C. is working great
Aneesh Aravind
9 years ago
So, we have a rental property that recently had some A/C issues. Emailed the and got a response right off the bat. They have a New Customer appreciation deal for $45 to come out to your property to inspect it. I gave them the go ahead and they promptly scheduled an appointment for a convenient time for me. On the day of the appointment I get a phone call from Sam. He's out at the property and doesn't see anything wrong with the system. You heard that right. They didn't try to fleece me by telling me the freon was low or the compressor needs fixing or whatever. The problem was that while mowing the lawn, the tenant piled grass clippings on the outside unit. This was preventing efficient air circulation.Sam cleaned up the mess, checked the air conditioning and viola cold air! He called me after that and got my credit card number and such and said they'll bill me. When I got the check however, instead of $45, they charged me $90. One email and the matter was fixed within hours! There was a mis-communication between the head office and field office.It was such a pleasure to do business with Max Mechanical. I can't recommend them enough.
Stuart Gardner
a year ago
Good operation. They know what they're doing.
Bethany Olinger
a year ago
We had a slab leak in the middle of a bedroom. My experience with this company was excellent! I am VERY impressed!! The lady that answered the phone was kind and understanding of our situation and got us scheduled the next morning. The plumbers, Bryen and Chris were absolutely wonderful! They were knowledgeable, professional and quickly found our leak and fixed it, even with me asking questions the whole time. We have a few more non-emergent plumbing needs, and I will definitely call them this week to schedule!!!
I just went with this company after using one that came with a maintenace program from another company (when I purchased this house last year) that did okay except they never could figure out why my AC was intermittently blowing warm air. Noel with Max Air was out today and did a thorough inspection and found that the compacitor had melting wiring and was badly decayed and he replaced it along with some magic juice and other things. It will get me through until I need this unit replaced. I am so impressed with this company, and especially Noel. He was very good the way he explained everything to me so I could understand it, and showed me pictures of what he was talking about as the unit is in the attic (also the other company left a knob off to create a leak!) and he took care of that. All of these little things go a long way with me, and I am really blown away at Noel's expertise of AC systems, how to troubleshoot, and get down to brass tacks to find a solution. I have now found a reputable company I can completely trust, and I'm absolutely thrilled I have found Noel and Max Air!
Jennifer Moody
2 months ago
Kevin performed my annual plumbing inspection. He was on-time, thorough, and efficient.
Margarito Dragust
3 years ago
Javier Gallegos did a great job installing my system. Very much recommended if you need HVAC services done!
Angela Tucker
9 months ago
Robert came out very promptly, was very courteous and kind. We could not have had better service!!
Pam Tackett
11 months ago
Did diagnostic testing to find issues. Tommy was very thorough
Brian McMillan
2 years ago
Everything went well from the telephone call, updating me on estimated arrival and the repair. The tech was fast, courteous, knowledgeable, and described everything clearly. A natural teacher. Great job!
Timothy Preuett
a year ago
Stress free process when you use Max. They take all the worry away from a bad situation. Recommend them to anyone!
Shelly DeWinne
a year ago
Robert Ray is highly knowledgeable about everything a/c related! He also answered a plumbing question we had. My boyfriend asks tons of questions and Robert was very nice and patient answering his questions. Robert had easy to understand analogies when he explained things to us! He is pretty awesome and would love to have him back every time!
Roberto was very nice and professional and arrived right on time. I will definitely use this company again!
Patricia Chambers
2 years ago
Eric was very knowledgeable, professional and confident. If I could rate him more than 5stars I would.
Tommy has has done numerous plumbing jobs for me over the years. He is professional, comes to do the job and is totally committed to doing a quality job. His recommendation has been helpful too!
Scott Gaffney
2 years ago
Very professional and excellent customer service. The tech was Eric Hilton.
We recently replaced our commercial AC system with Max Mechanical. Their installers Jean and Alex were courteous, neat, professional and exceptional. Honest company, reliable service and extremely professional.
Keith Potter
10 months ago
Great service and very knowledgeable
Allan Z great tech install blower motor!
Felecia Mcafee
a year ago
Did a leak check then gave me option for different recommendations on how I could proceed. Would recommend very professional and friendly have used before always do a great job 👍
David Jeffreys
2 years ago
Our compressor quit (on a very hot evening, of course) so I called the number of the folks who installed it. They're out of business now, but Max Mechanical took over the number and took care of me. I got on their list that evening, and the first thing the next morning, Eric Hilton came out and got us going. I'm an engineer who likes to learn stuff, so I nearly always observe repair people doing their work, but I think Eric was the first person who invited me to do so instead of me just tagging along. He was very personable and professional. Based on my experience, I would definitely recommend Max Mechanical.
When you call in, ask for Ty Howell. Great Technician. Honest and fair.
Batang Malakas
2 years ago
Eric hilton was amazing! Thank you!
Derenda McCarty
a year ago
Eric Hilton did a great job. He is knowledge and is a very nice guy. He is welcome back any time.
Troy Harrington
7 months ago
Thomas did great.
Thanks!
Rose Marie Ramirez
9 months ago
Edgar did an awesome job and very Informative, very greatfull for his services.
Lainie Byrnes
5 months ago
My technician today was Zach. He called me before coming to tell me arrival time and was here right when he said he would be. Zach was thorough in checking things out and in relaying info to me about what he had done. Good visit!
I used Max Plumbing for an exterior faucet replacement and diagnostic on kitchen faucet. Tommy provides the service. He was professional and explained the process up front. After the diagnostic he offered several options and gave me information to choose the best path forward. Exterior faucet looks great and screws on now instead of being welded on. I plan to shop for a new kitchen faucet and call Max Plumbing to install it. Good job!
Robert ray explained everything very well. And took care of our needs
Erica Jackson
4 years ago
Great service, very professional, didn’t try to upscale the price, and reasonably priced services. We have an old unit and not once did the technician try to sell us a new one and the old one works great now! Would definitely recommend to family and friends.
Good service! Fixed the problem!
Great company, I do recommend!
Zach was very helpful and very nice to work with. Excellent work.
Tommy has great service super kind good quality work
Brian Willett
6 years ago
Called them to do some some and they were suppose to come out on a Friday. They didn't have the equipment they needed and said they would return on Monday. Around 4:00pm I call then and ask them where they are and if they are coming. They have to get back, never do, to me and I call them back only to be told they are not coming today but can make it a couple of days later and it will be an additional $200 from the price I was quoted. Terrible customer service.
Larry Sheatsley
a year ago
The new system (HVAC) installed has exceeded all of my expectations. Electricity cost for cooling dropped 30%. Heating (gas) cost has not increased much despite rate hikes. Although the initial investment is not inexpensive the efficiency and reliability of the new unit more than makes up for it.
Richard Fike
4 months ago
Routine Maintenance with no problems. Zach is quick and efficient.
They did a great job. They were very friendly and knowledgeable. I would recommend them to anyone who needs this type of repair work.
Matthew Jones
5 months ago
Had a wonderful experience with the crew Dustin, Robert, Josh, Shaun, Bryen, Tommy. All very intelligent and thorough.
P.S Nick do you and the HVAC guys even lift?
Alison Preuninger
9 months ago
The technician, Allan, was very friendly and thorough. He explained everything as he went along.
Excellent service.....Honest evaluations and estimates.....I Strongly recommend Max Mechanical for any A/C repair or installs.
Called with issue. They were there sameday and early. Fixed the issue. Gave me options for more work to be done but were not pushy
Freddy Salinas
4 years ago
Technician was exceptionally courteous and explained everything he was going to do and everything he did. I could tell he enjoys his job and believes in his company.
Zack was professional and very thorough and took extra time to be sure everything worked properly. Max Mechanical has been reliable and I’m glad we found them.
Melissa Lucero
2 months ago
Isaiah was very knowledgeable and friendly
Shawnie Ulmer
3 months ago
Isiah arrived quicker than I had been told. Yay! He explained everything after he checked my new HVAC system and made sure the plugged drain had not caused any problems. He cleared the drain quickly and cleaned up everything included a bowl I had placed under the sink. I will always want to have Isiah come for any repairs. Thank you.
Sarah Lawler
2 months ago
Isiah was on time and professional and super informative! Everything was fixed within a timely manner. I am very happy with the service I have received today. Thank y’all so much.
Dwight Rosebaum
5 years ago
Max mechanical earned our business (replaced our 3 ton unit). I called them out just for a quote not thinking they would earn the job away from another company that I was pleased with, but Mark did by being professional and pointing out issues the other company missed, as well as proposing smart solutions. Incidentally. Max was not cheaper, but I was sold by their innovative approach and professionalism.The install was done by Jeremy and his crew and did a great job. Unfortunately, I found an issue with how one of the ducts was run (my issue, I needed to have a path in the attic and did not communicate with them well before hand). I called Mark and let him know and he did not hesitate to get Jeremy and his crew back out to re-route it, no additional charge. Thanks guys, you are our AC guys for life.
Adolfo Ramirez
9 months ago
Aaron did a very professional job inspecting both of my units furnace and compressors and well explain the maintenance and small issues he fix nor adjusted.
Michael DALEO
5 months ago
Always a pleasure seeing Thomas! Very thorough and knowledgeable.
Thanks always!
Great experience with Max Mechanical. We had an issue with our heating unit and filled out the request form on the website -- MM called the next morning and set up an appt same day. HVAC rep was professional, thorough, and fixed the problem. Price was right. We will be using MM for all future HVAC needs. TY for the truly great service, it is rare these days!
Thomas Dudley provided Great fast service!! He explain the issue in a way that I was able to understand. I highly recommend Mr. Dudley of Willard plumbing for your next job!
Excellent experience with Jean & Steve!!!
Kathy Juedeman
2 years ago
Jeff Post was prompt, arriving in less than an hour after the phone call, when our AC system had a failure. The part was ordered the next morning, and before long, cool refreshing air was blowing through the ducts to cool my family in the Texas summer heat. Jeff is very personable and I would recommend him and Max Mechanical.
Robert is awesome and very helpful. Thank you so much.
Johanna Jones
4 months ago
Great service always. The technician was on time, polite and efficient. Reviewed the results with me. Answered all my questions. Always appreciated
I chose this company after calling my usual company who never returned my phone call and seeing this company's reviews. Thomas was professional. My water heater was pretty old. So, my mind was already prepared to purchase another, if necessary. Thomas gave me several options and educated me on each of them. After the install, he explained how the system works. I would highly recommend.
Michael Scogin
4 years ago
We chose Max Mechanical because of their excellent reputation. Miguel was our Service Technician, he jumped right into it with both feet and took excellent care of our Commercial Roof Top A/C. Thanks Guys!
Tommy was my technician today, he was very thorough and explained everything that needed to be upgraded, he did a excellent inspection, very polite. Great Employee.
Lakersha Boone
a week ago
Came out and told me what I needed to get and do and provided quotes on water heaters
Bradley Hamel
8 months ago
Aaron was super professional and informed me of my solutions to repair my furnace. Bryen, after a formal search, found a leak in my water heater that I never would have known about, and also provided me some great solutions and fixed the concerns at hand. I will definitely use this company again!
James Darling
4 months ago
Tommy Dudley is professional and genuine honest man
Sanjay Patel
7 months ago
Thomas is very professional, knowledgeable and a hard working guys. He did a great job! I would definitely recommend your company with Thomas in mind.
Tommy was thorough and explained everything
Very skilled and professional work.
We have used them for regular service as well as installing new equipment. We are very pleased with their quality work and pricing.
Alejandro Ferrer
2 weeks ago
Tommy was our technician and provided us with quick estimates and was very honest about the work that needs to be done.Edit: although very professional, the pricing is ridiculous. Charging 10x-18x what a part costs is ridiculous. Unfortunately, the entire industry behaves this way. If things are simple, I’d recommend find a local plumber that does odd jobs on the side. You’ll save a ton!
michael jonason
4 years ago
The guys were in uniform, courteous and professional. They did not waist any time and finished much more quickly then I expected. When they were done they showed me what I needed to know about the job. They did not leave any trash from the job for me to deal with. I would use them again.
Steve Graber
11 months ago
Eric did an amazing job!! Looking forward to working with him again.Update 9/28/22:Thomas was here for my plumbing check. He found a few things and updated me on everything. He ended fixing a couple of things in our guest bathroom. He was very professional and fast in his repairs. For sure he provided 5 star service for me today! Thanks Thomas!!
ashley zapata
6 years ago
These guys saved me TONS of time and money! They were quick and professional and explained my problem to me so that I would understand what was going on. I've already recommended them to friends!!
Tommy was very informative and super helpful. Very pleasant and took his time explaining the process to us. If you ever need a trustworthy and honest plumber. Call on Tommy he is your guy!
I knew it was time for a new A/C system.Ours was not a simple replacement, it required relocating the air-handler to a new location. But from the no-nonsense quote by Mark, to the great work by Jeremy, Alex, & Jean, the team exceeded my expectations all the way. I can't say enough - on-time, professional, respectful. This is how a business is run! I will definitely be a Max Mechanical customer from now on! Thank you guys, for a job beyond well-done!!
Carrie Matlock
10 months ago
Josh and Darius were amazing, they were polite, knowledgeable and fast. I will absolutely call MAX Air & plumbing for any future needs.
Brooke Richards
3 years ago
Max Mechanical did an amazing job by hiring Andy Brown! Andy Brown is amazing at his job and I would 100% request to have him!
Cynthia Robertson
2 months ago
Tommy brought me the power cord for my leak breaker and was helpful in getting the cord routed to be able to plug in.
Tiffany Mcmanus
2 years ago
Prompt and professional; Patrick is an awesome straightforward no funny business pro …
Joe Oquendo was very professional and thorough. He was very knowledgeable and I highly recommend his services.
Johnny was professional and a pleasure to deal with
Robert Davis
2 months ago
Excellent customer service!
Rita McLemore
3 months ago
Adam was very professional and courteous. He was also knowledgable and helpful!
Happy with work done and Ho every of technician
Belinda Weston
4 months ago
Thomas Dudley of Maxx Air has been our one and only plumber for over 25 years. He has fixed a variety of plumbing problems, every time to our complete satisfaction. It's so comforting to have someone who cares about our property and treats it as though it was his own. Thank you Tommy!
Lamont David
3 months ago
Very friendly polite customer service!!
Andy was an absolute joy to work with. I would use them again without question.
Donlen Ruffin
6 months ago
Investigated low toilet flow. Did not take the repair service.
Unfortunately we were without heat when the temps were in the 40’s. The people at Max Mechanical were prompt to answer our call, polite in the area of customer care, diligent in finding the problem, and thorough with the fix. We appreciated the work they did and the manner in which it was completed.
Strungarm Bladefist
3 months ago
Tommy did a great job coming out to replace a leaking water heater and coming back out to make some quick corrections the city inspector had pointed out.
Gilberto Escobedo
3 months ago
Very professional, on time and always provides recommendations.
Nate McReynolds
5 years ago
Working with Max Mechanical was easy to schedule and everything went smoothly. The technician showed up on time and was able to diagnose the problem very quickly. We were up and running in no time. It’s the second time we’ve called Max (they helped with the initial installation) and we would not hesitate to call again.
The technician was pleasant, prompt, quick, and fixed our problem.
cedric taylor
5 months ago
Thomas Dudley did a great job on servicing our plumbing..He was very observant and professional on our needs and well being
Patrick is awesome! Best service! He is friendly and knowledgeable! He explains what he is doing in way that a non tech person can understand! He loves his job and always has a smile on his face! I highly recommend Patrick and Max Mechanical needs more employees just like him! He represents Max Mechanical with passion!
I am part of their service membership and absolutely love the value we receive from this service. Today Allan Zarazua came out. He was professional, thorough and informational! We are Max customers for life!
In February 2023, our heat went out and we were afraid to use the air because we didn't know for sure if it was affected as well. We finally had to call Max Air because it started getting hot and we knew we were going to need air because of summer coming. When I called for an appointment, Robert Ray was the one that came and assisted us. He was so professional and he smiled alot. He seem to care about what we were dealing with as if he was apart of the family. He was quick and efficient and found the problem so fast. We ended up having to purchase a whole new HVAC system. He was honest about the pricing and he did not try to sell us the high end stuff. He wasn't acting like a car salesman lol! I and my husband appreciated the fact that he was a great and impeccable salesman and Technician that it was easy for us to go ahead and purchase what we needed. I or my husband didn't want to have to buy a whole new system but with Mr. Ray and your pricing it made it possible for us to go ahead and purchase it. Also, the guys that installed the HVAC system did an amazing job as well. They were quick and efficient and very polite. Thank you so much Mr. Ray, Mr. Jean and his colaborer for all you do and did, may God bless you all immensely.
Tommy was great and Knowledgeable about his job . He had a great attitude and he was very helpful
Larry was fantastic! Timely, helpful, informative and saved me money! Excellent service.
Noel was our tech. He was prompt and professional. Communicates and explains things very well. I highly recommend Mav AC& Heating.
Neil Houters
9 months ago
I've counted on the Charlie's Plumbing family for many years in my house and all my children's houses. Bryen and his partner are always a pleasure to work with.
Terrie Burris
10 months ago
I highly recommended Max Air, Josh and Darrius were professional and upfront on pricing. They were punctual and courteous for my predicament with my elderly parents.
Robert provided amazing service! Our AC went out on Thursday and we tried to get other companies to check things out but they gave us the runaround for 2 days but when we contacted Max Air and Plumbing they sent someone out the same day and got us back up and running at a great price! Everyone knows that this Texas heat is unbearable so we are so grateful that they were able to accommodate us on such short notice.
First they will not give you an upfront estimates, so that they can charge you the $90 fee for. Then when technician comes and advised the fee will be $475 to unclog the main line. Very deceptive. They will give you a line that they dont give estimates. Every services has an estimate and now the general ideal how much it will cost. So my recommendation don't even waste your time them.
Superb young man, Isaiah Burns, was outstanding. Hope we can get him next time!
libby triolet
4 months ago
I love the work and repairs by this company. Great job, good value. Zack was the best, will request him in the future.
Derek Pullins
2 months ago
Jorge was early. Very nice and neat. Quickly serviced my air conditioning system. He was very professional and approachable.
Fraud and ripoff. You purchased some good reputable companies like Charlie’s Plumbing and Rocket Rooter and destroyed any chance of me ever using Max Air again! $730 to pull a toilet and snake the line? Pure theft you crooks!!! I will do it myself if I have to! What’s worse is I’m going to tell everyone I know for the rest of my like what crooks you are!
Jarishia Jackson
2 months ago
Tommy was knowledgeable and patient with me with all of my questions. He completed the job as requested in a timely matter. I will highly recommend him to all of my clients as I'm a Realtor and I have clients who need his expertise especially during the home inspection process.
This was the second time that we had hired Max Mechanical. We were having a problem with our bedroom being overheated and always being hotter than every other room in the house. They came and constructed A vent from the attic into the bedroom to alleviate this problem. But it didn’t work. The bedroom was still hot. We called and told the manager that we were not happy. They came to see us again immediately. They looked over the situation and decided that because of the way our house was constructed, the vent could not helpful and it would not alleviate our problem. They gave us a full refund! Heather, at the office, with instrumental in this Whole endeavor. They were responsible, responsive, professional, and they lived up to their motto which is that they guarantee the satisfaction of the client! We will always turn to them again for future issues of this type. Thank you, so much, Max mechanical! You truly are the best!
Ty Howell was very responsive and helpful. He was willing to come at 8:00 pm at night just to make sure we slept in a cool house! Exceptional client experience!
Great guy. Did a wonderful job. Explained everything and answered all my question. Highly recommend.
Augustina Adediran
4 weeks ago
Tommy was very amazing! Went above and beyond for me. Patient, knowledgeable and kind
Robert Herbert
4 years ago
Yeah called J&S air and found out it went out of business. But max mechanical bought the number so I set a appointment 3-5pm In about a hour Ty Howell called said he just finished a job in Dallas and was heading my way. In less then 20 min he was at my door. Nice guy came in check my AC found That my AC thermostat was popping the fuse to the system, he showed me and explained the problem and a new unit in his truck explained in detail how the work it how much it was fair price for a smart thermostat i check online wish was cheaper but a good product. He Installed it works perfectly AC is nice and cold he double checked a couple more things said everything was alright explain a couple details they do and if any problems and the warranty very courteous very polite . I highly recommend .
Thank you MaxAir WillardAir! Tommy did a great job and fast job and was very knowledgeable and experienced. He fixed a previously poorly installed and configured AC drain system that was leaking and then made sure it was draining properly and the line was clear. I really appreciate it, thank you to Tommy for doing a great job!--Steve H
Our A/C went out in one part of our home (we have several heating and cooling systems.) This wasn't the first time, and it seemed like it would be appropriate to get a quote for a replacement. We had several comfort specialists out from various companies, and I learned more than I ever could have imagined about how these systems heat and cool your home!I really liked Tim Jones from Max Mechanical. No pressure, no hard sell, just a sincere willingness to work with us to find the correct system for our home. We initially tried to repair the problem, and they sent Richard out to diagnose. A repair was cost-prohibitive, but Richard was excellent. He took the time to look at our other system too, and confirmed what we already knew--old and tired. So we decided to replace the two systems simultaneously and just get it over with. We figure it is an investment in our future long-term comfort level.It was a long hot day in our house when they installed, but by the end of the day we were cooling again. The team, Alex, Javier, Jean and Jairo, hardly stopped working all day. They were courteous and professional and efficient! They said it could have been a two-day job, and I believe it.After we discovered one very minor problem later that night and called Max Mechanical, Jessica answered and scheduled us first thing in the morning. Our tech Alex came out first thing in the morning, diagnosed the problem very quickly and solved it. Ashley in the office provided me with excellent service over the phone regarding payment and follow up. When I had a question for Tim after the installation, he was happy to help. At that point it felt like I had met or talked to almost everyone in the company and that everyone would spring into action if I had any issues.We're really happy with how the house feels with these new more efficient quieter systems. We're very pleased with the service and guidance we were provided by every employee with which we communicated. We would highly recommend working with Max Mechanical for your current and future heating and cooling needs.
Pablo Ravest
3 months ago
Thomas Dudley came to service our house and did a great job
Tom Roanhaus
10 months ago
The staff that took my call and the technician that showed up to the house where friendly people but the quote for the work was way too high for me to accept. (Over $1,700 to replace the hardware in the tank of 4 toilets.) I'm not sure why they reached out to me to give a review.
Cherian Mani
2 months ago
Thomas was friendly, professional, and did a great job!
Great customer service service! Time was taken to explain the maintenance needed. I will recommend their service to others.
Max Air came out and replaced the system at our barbershop. It is working great!
Tommy was the nicest, most honest plumber I've ever used, did the best job I could have asked for. I won't use anybody else but him from now on.
Janet Nicholson
a year ago
We used this company for plumbing services. The plumber, Thomas, was professional and very skilled. He fixed our sink very effectively. I would definitely use this plumber again.
Both the service and installation technicians were considerate, proficient and knowledgeable. We have used MES several times and would recommend your service to others.
Chris Dybvig is a very knowledgeable technician. He throughly explains the process whether it's a routine maintenance check or if something isn't working properly with your HVAC system. He will suggest different options to the problems which helps the customer decide what is the best choice for them and what they can afford. My husband and I were very pleased with Chris. We would highly recommend him.
Isaiah was awesome. Explained everything he did and even suggested future services. Will definitely call again
Kaye Williams
7 months ago
Zack and Eric did an outstanding job of removing the old air handler and replacing with a new one, explained details as they went along. Very polite and cleaned up area very well. .
Dave DeMarque
3 weeks ago
Tommy did a great job!!
The tech was thorough and knowledgeable
I hired them after signing up with the monthly plan. Honestly they were very informative, professional and patient with us. I will be using them monthly as these guys are trustworthyUpdate****Even better customer service. We had one guy (Aaron) who came to fix our outside AC fan as a second day process. Then something happened with one of my AC units (which had nothing to do with the one being worked on) I addressed the issue with him and he solved the whole problem and went beyond my expectation. Have no regrets in signing with these guys and I will be their customer for a long timeHad multiple plumbing problems including detached sink, toilet malfunction. That’s when Larry came to help. He was courteous, knowledgeable, efficient. It took multiple trips due to the design of our sink but we got it done. Larry even fixed my toilet when it wasn’t even on his schedule. No need to convince me, I will be Max Air’s customer for a very long time. Thank you so much Larry and Max Air
John Wiederaenders
4 months ago
Tommy Dudley & Isiah Burns responded to our call in a timely, professional manner, willing to listen to our background information, and proceeded to offer several approaches to our problem. I appreciated their respect for our home and the care they exercised to make everything clean & tidy once the job was done. We now have Tommy’s card on our refrigerator door … we have found a trustworthy match for any future plumbing needs. Great feeling!
Don Washburn
9 months ago
Only company who would help with a leak today and he was outstanding and very professional
Very happy with the workers and very happy with their professionalism. Thank you!!!
Alonzo Anderson
4 weeks ago
Very professional and knowledgeable. Amicable and easy to understand and work with
Tommy came to my house and replaced my outside water shut off that had been leaking. I knew it had to be replaced and was surprised that it was not as expensive as I had thought. Tommy was the Plumbing Technician and he was so personable and nice, and I felt like we had been long time friends. I watched him work and his standards are set very, very high. I appreciate his polite manner and his attention to detail. I will call again when I need pluming work done and ask for Tommy. Thank You Tommy!
I would love to give this company a 5 star rating, however each time they have been out to the house we are told something different from one tech to the next tech. They eventually get the problem corrected, sorta. We have had the until for a little over a year, and it's still not 100% correct, but they are almost there.
I was worried that I might have a leak because of the random sheets of ice accumulating around my yard over the grass, especially over areas where I have sprinkler heads. No thaw had ever looked quite like this. Daniel thoroughly checked everything and checked my meter, and assured me that there was nothing wrong. Although I then felt silly for worrying, Daniel was very kind to me. I’m glad nothing was wrong, but honesty and integrity are well worth the price. Someone else might have taken the opportunity to gouge me for not being a plumbing expert! It’s nice to know I have a plumber I can trust!
Steve Bayless
2 months ago
Stuart is one of the few honest AC repair people that I have meet . I will definitely be using him again.
Thomas did a great job with my water heater., And the clogVery personable.I appreciate the service rendered by Thomas!Thank you,Mark
This company has lot of unprofessional people. Looks like most of the 5 star ratings are fake.
They did a complete HVAC changeout of A/C and heating units at our home in Fall 2017. Every member of their team was totally professional in every way ; polite, knowledgeable, thorough, efficient. System has worked without flaw from day 1.
Candice Renae
5 months ago
This tech is well knowledgeable in his area of expertise. Thank you for your time. I didn’t know memberships existed! Thank you so much!
Max Mechanical has the best technicians but Ty is my favorite. He is very knowledgeable and won't try to up-sale you.
Konnor Grooms
4 months ago
dudley is honest and reliable guy
Had my heater serviced, I really appreciate Patrick H. for coming out. He has a great personality along with being knowledgeable about his job. Thanks for having Patrick on your Team!!!!
john bondurant
4 years ago
everything was checked and fixed and working great for a good price
Tommy the Plumber, nice guy who did great work at my house. Would recommend
He was OUTSTANDING! great work great personality if I work with them in the future I only want him to come
Jason Daniels
3 years ago
Honest, timely, and thorough. When he found a leak that wasn’t coming from the air conditioner, he showed me what it was and where it came from. He could have taken advantage of ignorance and didn’t, and that goes a very long way for me. Thank you!
Joe and Jason came today and preformed an annual PM on our 4 year old AC system. They were very friendly, professional and courteous. Each introduced themselves and conducted a thorough run through of all major components of the system. Their recommendations were not viewed as an attempt to upsell and were offered as suggestions that could potentially save later service interruptions. I appreciate these and know from experience that system weakness thresholds are often sources of frustration when systems are stressed during peak times. I accepted Joe and Jason's advice and replaced a few thing today that provide insurance for the summer. Thank you guys.Keith and Sheila (homeowners)Midlothian Texas
Dedicated and worked effectively
The technician was easy to talk with, he explained why something was not working, what it affected, and what a brand new part would do for my system. I’d definitely use them again!
Jorge was patient and knowledgeable answering all my questions. I do think they’re expensive, but I am satisfied with the quality of their work and their honesty. I would give Jorge 5 stars, but the company overall only gets four due to the high prices.
Shaun was great. Several in our neighborhood have a faulty stovetop gas regulator. He helped us determine course of action and recommend an appliance repair company to resolve issue. He was transparent and honest.
Great service by Robert and George. They took photos of potential issues and explained what can be done. No hard sell pressure, it was very cordial. We discussed one of the issues they pointed out and I am considering the other (purchasing new equipment). Great experience, so I will also sign up for their yearly service, again.
Tommy was very thorough with giving information about my problem, and giving advice on how to keep the drain flowing.
Camper Annie
6 months ago
The technician arrive 5 minutes before the end of the 4 hour arrive by window. But he was good. Diagnosed tge blocked plumbing and cleared the block
Stephanie Gonzalez
2 months ago
Stuart is top notch.
He solved the problem and exhibited a most professional demeanor in doing so.
I'm staying with Max Air and Stuart
Michael Harris
2 months ago
Fast service, explained everything
Thanks
Jimmy Grizzard
2 months ago
I had a full A/C system installed and on the installation, two installers had issues. I feel they wasted time on the issues and the system quit, before morning. When I called the next morning, they scheduled what they said was their best tech. When Jonathan Gallippo arrived, he got right to work to fix problems and explained what he was doing. I have very high respect for him and his work. Job well done.
Jacques Jones
8 months ago
They came out and was supposed to be just check out my unit. After they left the unit stop working. The tech was supposed to send me an invoice with I had to keep calling them and Everytime I call I get the after hours place no matter how early in the day I call. I will not be using them again.
Carolyn White
2 months ago
He was very good and professional. I will use them again
Robert and George were awesome! Highly recommend!!
4mobilemp Primm
a year ago
Robert is a great asset to Max Air.
That is a damn good worker! He went above and beyond to help me. I will definitely call this company in the future if I ever need anything
Explained everything well and was very patient with all of our questions.
El Memeyi Murangwa
8 months ago
Robert did a good job for me. Fast and explanatory!
Susan Woodmansee
a year ago
We chose Max Air and plumbing because of the reviews.. we were able to get a tech out the next day ( we called in the evening).Thomas was very friendly and explained each step in detail so we knew exactly what was going to be done, what was done, and what choices we had for the repairs. He was able to get all repairs done Same day. The jobs were done and done well. He was courteous and knowledgeable. We recommend this service to anyone in the area who needs a plumber or likely any service offered.
Meredith Anderson
10 months ago
Aaron Sangbun was super kind and professional. He explained things in a way I could understand and did not pressure me. Thanks !
I would recommend Max Mechanical to anyone needing good, reliable and honest help with their AC and/or heating units. Their Techs are friendly, conscientious and know what they are doing. These are good people and I will absolutely recommend them to anyone!
Jim Peznowski
6 months ago
Jorge was FANTASTIC. Answered all our questions and explained his work in detail. Very friendly, honest and outgoing. Will definately ask for him if we need work again. We hope to see him in 6 months for our next checkup.
Stephanie O. Jones
6 months ago
The technician was very professional & explained everything in detailed to me
We were so glad Jordan Richardson came back to do our annual heater service. He is knowledgable, considerate and fast. He remembers our house and what we need. Great service.
MaxAir was the second company I called. The first company that was supposed to be 24/7, Grapevine area weren’t. MaxAir came when I called. George was professional, explained and answer questions.Would recommend this company.
Jose the technician was not only professional but patient and very knowledgeable was able to take care of my thermostat and my phone while setting up the Wi-Fi on my thermostat. I'll recommend him to other air technician personal.
Installed unit in 2013 & maintained ever since. Always do a great job. Fast, friendly and Richard provided me with details and images of possible needs for the next scheduled maintenance. Thanks!
Marlin T. Hassler
a year ago
I used to get bids from Gary on a regular basis. Max Mechanical was our A/C Heat subcontractor for years. This man would jump through hoops to get our jobs finish in a timely and Professional manner. When Justin came out on Friday it didn’t take him long to assess the problem and know just what to do. I have not hired them for my home yet but looks like they are the only Company for the jid
Dennis Anglin
7 months ago
Tried to charge me over $2000 with inaccurate service needs/quote : gas valve, new burner and control board. The problem was that Atomos had a gas pressure drop due to a recent cold snap. Many people were affected by this. My furnace is working fine. I knew he was being dishonest. I'm only posting this because he did it with a straightface. Service wt a smile is usually the most expensive. There should be a law against gouging people during a weather event.
Very professional! Joe did a great job of explaining the inner workings of the units and provided several recommendations that were budget friendly. Much appreciated!
I highly recommend anyone who needs air-conditioner repair or replace to give these guys a call!!
Perry Wargnier
10 months ago
Zach was professional, thorough and very informative during his inspection and repair of our heating system. I would recommend Max Air to anyone.
Demisha Ellis
3 years ago
I just can't say enough about the technician that came out to fix our unit! Jeremy was outstanding and very knowledgeable regarding our unit! Very friendly, professional, and kind! Jeremy, thank you so much for getting us cool again in this summer heat!
Mondaa Grigsby
a year ago
We were having some issues with our old AC. Not cooling like it should. Called these folks up, had an appointment super quick. Got me serviced, and up and running. Maliah was the person setting up the appointment. She was very attentive and knowledgeable. She knew exactly what we needed, and got us on the schedule ASAP. Will definitely recommend to friends and family.
Tommy was a reliable advisor and trusted worker. Very pleasant and professional to work with.
Rhonda Thornton
4 months ago
Tech came out to check problem with our AC on the same day I called and we were advised we needed a new inside unit. They came out the next day and installed the new AC unit inside our home. The tech installed the new unit in a timely manner. I had a problem with what I was quoted and what I was actually charged and Robert called me and made the adjustment to match what I was quoted along with an additional discount. I really appreciate that he took care of the problem and took care of a new customer. Will definitely use them again!!
I have used Max Mechanical for almost 20 years. I learned the hard way years ago when a neighbor suggested their company, not smart! Max Mech. saved the day!In this home, the only company I’ll use!Thank you to Patrick, the technician today! Knowledgeable, honest and personable!
Jesse Martindale
2 years ago
We've used this company a couple of times for working on our AC unit, which never happens at a convenient times. They have responded very quickly both times. The technician has been very friendly, professional, and did his job well. I definitely recommend using Max Mechanical.
Michele Witmer
6 months ago
Robert and Raul did a great job. Highly recommend them!!!
Scott Jennings
5 months ago
Thomas Dudley was very thorough & professional. Great service.
Our technician, Alex, is very knowledgeable and courteous. The dispatcher let us know he was on the way and he was here promptly. He checked out our unit for the summer and everything looked good and he was on his way.
Julie Del Barto
8 months ago
Robert and George are fantastic! Great customer service, explaining what they found on the heating inspection, next steps, costs and more. These standard inspections really make a difference!
Vivian Lowery
8 months ago
Great job from the entire team at Max Air & Plumbing. Very knowledgeable and friendly.
erick southerland
6 years ago
Very professional. Great customer service. These guys saved me a ton of money.
Velenda Dewberry
10 months ago
The service tech Bryen was very professional, informative and knowledgeable! He explained in detail what was happening and what we could expect moving forward! I would highly recommend Max Air and plumbing!
Bobbie Dotson
10 months ago
Great service! Thank you Aaron Sangbun!
Great Service! Tommy was amazing, very charming and professional!
Allan was very professional and friendly in my home. It felt more like having a friend work on my system than a company. His detailed review of my system and feedback for my options helped me understand further what can be done as preventative maintenance. Excellent worker and would recommend him specifically to others
brittnie carocci
4 weeks ago
Bryen Dudley was a great help. He showed up on time and was extremely professional. 10/10 would recommend. Thank you Bryen!
Jackie Thomas
10 months ago
Arron provided great service and made sure he explained everything well. Send him out more he did excellent.
Stewart was amazing. Very knowledgeable and offered good advice.
Michael Buchanan
a year ago
Absolutely horrible. I was at work and my wife told me the toilet and showers were backing up. I called this place. Even the least experienced plumbers would know to snake the clean out for an issue like this. The guy never found the clean out and instead of continuing to look until it was found tried to charge my wife $800 to pull the toilet and clear the vlog that way. No thanks,ill do it when i get home. I should at least get my service fee back since there was no service provided
NoraLinda Villalba
a month ago
Brie was very attentive and labored to get me a good outcome. She was successful. I am appreciative.
Jesse Calderon
2 months ago
Had a great experience with Stuart Smith, was very friendly, prompt, and professional. The entire MaxAir experience was straight forward with fair upfront pricing. I highly recommend!
Called Mr. Plumber, which has recently been acquired by Max Air. Thomas was excellent. Prompt, polite, professional. It was a little pricier than I expected, but the work was well done.
Susan Burfiend
a year ago
Jose Ramos is a great technician and very professional. Please send him to my house always.
Cynthia Harris
6 months ago
Polite, Punctual, and very Considerate. Service was completed in a thorough and timely fashion. Everything was explained to me and Tommy. What a guy! A+, 5 🌟, happy customer!
All is well now. They proof is on the years to come. Thanks you Tommy!!
Would like to speak to a person
Andy was very knowledgeable in helping us solve an air circulation problem we were having. Alex , Jean & Javier installed our new AC and damper system efficiently and they were very attentive in addressing the few minor troubleshooting problems that came up during the installation. Ryan is always a pleasure to speak with when we are having AC emergences and addresses them promptly. We will definitely continue to call on Max Mechanical for all our A/C needs.
Liz Nicholson
2 years ago
You guys were wonderful, efficient and got us up and running so quickly! A+ service. Bob was excellent as were our installers. Thank you!!!
Gail O'Connor
6 months ago
I was very happy start to finish. Pleasantly surprised to be scheduled the next day after my initial call about a leak under my kitchen sink. Josh called and arrived promptly the next morning. He determined the faucet was the source of the leak and needed to be replaced. My garbage disposer was over 7 years old and he pointed out the fitting at the top was corroded. He suggested replacing it while he was there and I agreed. I picked out and purchased a new faucet while he picked up a new disposer at the supply company. He did a quick, thorough and efficient job of installation of the new faucet and disposer. He cleaned up his work area thoroughly and removed the old equipment and trash.
Technicians were very nice, but either inept or unethical. After 30 min of studying an inop system, they determined the compressor needed replacement, at an estimated cost exceeding $15,000. My second opinion replaced the capacitor for less than $300. I understand many HVAC technicians are paid on commission and have sales quotas. You get what they need and not what you need.
Checking for winter, called before arriving, on time, clean and explained what they did and anything that needed to be done. Did a vey good job.
Robert came out today and was very friendly and knowledgeable. He made us feel like we were important and that we were a top priority. We have used Max Air now for 6 years and could not be happier.
I called the company office around 8:30 am. The repairmen were here shortly after 11am the same day. The problem was fixed before noon and the guys gave me pointers on preventing future problems. I am very pleased with the process, results and cost of repairs.
We are not sure if we will use them or not due to cost but I was extremely happy with George and all his help
David Gitonga
8 months ago
Knowledgeable and educative about the issues we have been experiencing with our unit and helped clearly laid out future options explaining pros and cons of each option.
Alex Ramirez
9 months ago
Allan did good work an was very helpful
Carlynne Hernandez
7 months ago
Excellent response…waiting to decide after we get another Bid.
Marie Godier
3 months ago
Tommy Great job! Will use you again!
Excellent service and friendly technician
We purchased a new a/c unit in late March. Noel B. was our 1st impression of great customer service from Max Air! He was super attentive to our needs. First thing he did was looked around in each room, went in the attic and evaluated venting issues that we felt, but didn't know how/what to ask our previous a/c guy. Noel was well educated on the products and made us feel comfortable about our purchase answering every question. We can't say enough about how great he is as a person and how very courteous and respectful he is. The installers Juan R. and Jose showed up on time, were very kind, did great on installing the unit and cleaned up before leaving. Now here 3 months later we wanted to cool down our newly extended patio. Robert, Ant, and Keneth came to put installation over the patio and cut a ventining hole through the outside wall for our mobile a/c heating unit. They were all very courteous, did great on both jobs and made sure to answer any questions for us. They were happy to make sure we were satisfied before they left. All of you at Max Air are worth referring because you treat others like you want to be treated. So keep hiring quality people.
Leilani white
a month ago
I have nothing but high praises for Isaih and everyone I have dealt with. I'm a senior citizen and a veteran and all of you have been helpful and kind. I will find money somewhere to fix my plumbing and definitely call you back. Thank you so much.Leilani WhitePS: could not use today due to lack of funds but I will
Very thorough. Took the time to check system out completely.
Bessie BaileyWeaver
4 years ago
The two professionals Jerame and Sebastion were a great team in the installation of my AC units. Very neat and explained what was done.Friendly and polite. I highly recommend Max Mechanical
Camille Pascoli
a year ago
Very professional, sent someone out same day and fixed our clogged drain quickly!
Eric was extremely thorough in examining the functionality and needs of our central unit. With every recommendation he explained so that we could fully understand why he made the recommendations that he did.
Jeremy Morgan
3 years ago
Andy with Max mechanical has always been friendly and fast with any work he’s done at our home. Incredible person to work with, definitely recommend.
Edit 12/6/21:Since my original review, our brand new, $17,000 system has failed again. The technicians that came out were thorough and worked as quickly as possible, and very late even. Eric and Miguel were great and very helpful. Because of the issues with sensitivity of our original system, we opted to return the old unit and have a more simple model installed, which was done quickly as well. We were offered a refund of the difference in cost of the original install and the new unit which we were fine with. Management had been kind and have attempted to be helpful, however, we are very disappointed in the lack of paper trail and ability to view a hard copy of an invoice. After speaking with Andy several times requesting a detailed invoice, he has been unable to provide one. All monetary values appear as arbitrary costs typed out in an email. We want to trust Max AC, but with all of the issues we have experienced, we want documentation. We do take responsibility for not requesting a more detailed paper trail along the way, but would think such a large, highly rated company would be able to provide a visual statement of charges for us so we can see exactly what we’re paying such a huge amount for. How do we know the difference in cost of the old unit and newly installed unit is accurate? I was told corporate sets flat rate charges and they cannot provide us with what we ask for. I asked to speak with someone in the corporate office who could help provide me with this information, but Andy has failed to reply to my request. What we are asking for should not be so complicated. Again, the service technicians have all been amazing, but poor communication within management (which I did not go into full detail about here) and lack of business transparency has been troubling.*********We had our entire HVAC (the outdoor compressor and indoor air handler, plenum, etc.) and air duct system replaced. It was a huge job. We had lots of questions, but after discussing all the pros and cons of partial replacement/cleaning vs total replacement, we opted to have everything done. We were able to take advantage of a really great, no interest financing option, and luckily, they were able to schedule the work to be done ASAP - right before the winter storms. From the beginning, we met with Jeff, and he has been amazing through the entire process. He has given us 5 stars+ quality work and professionalism.However, my reason for only giving three stars is because of the poor quality of work we received from the installers, their disrespect for our home, and rough handling of our newly purchased (and very expensive) system. They severely damaged the door frame of our air handler unit closet when trying to forcefully install it, put a very large hole in our bedroom ceiling, and did not complete the air duct installation or install the air filtration/purification system to standard. They also left the ceiling in the closet completely open to the attic, and stated it was normal for it to be done this way. Which is not the truth. They did a very sloppy job. Anthony, one of the installers, did provide us with professional, quality work while he worked with the rest of his team. Max AC has hired (and is paying) a third party contractor they work with to complete the ceiling and closet repairs.Since the initial installation, Jeff has come to run diagnostics on our system, correct the installation of the air purifying/filtration system, balance the system, and a few other jobs related to the new system installation. We trust that he is experienced, knowledgable, and able to provide the highest quality service. Definitely an asset to the company.We will continue to use Max AC's services, and luckily should not need the service of their installers moving forward. I believe they have great technicians who do provide great service, but the professionalism and expertise of their installers is severely lacking.
Patrick Hall did my maintenance on A/C. He was very polite and professional. He addressed all possible checks of my home system.
They show up when the are supposed , communicate well regarding what they find, including photos and videos of your system. Very happy with their service and the technicians they send out, whom was Allan Zarazua on this occasion!
Robert Crane
5 months ago
Tommy was very courteous, on time and very knowledgeable about what needed to get done, I would recommend Tommy to everyone I know.
Great customer service and explaining service.👍🏾
Sylvia Dunleavy
a year ago
Recall to search for possible carbon monoxide leak. Safety measure.
Cindy Huckabay
3 years ago
Ty Howell is an outstanding person, as well as, a hard worker, with excellent knowledge and professionalism. From always being the first to volunteer, for any project, to his excellent skills and professionalism.
The team sure knew what they were doing when they brought Andy Brown. Super friendly and out going, to make sure he gets the problem fixed quickly and cost savings! Would definitely recommend Max Mechanical and Andy Brown any time!
Kenneth Richardson
5 months ago
Jorge was on time. Very experienced, answered all my questions and provided the service I needed. Great job.
Matt Everheart
2 months ago
Waymon did a great job! He was timely, experienced and very friendly. He got us up and running again in no time. Thank you Waymon!
Keith Pannell
4 months ago
Tommy came out and provided estimates to replace water heater and disposal
Linda Bundas
11 months ago
Technician was polite and explained everything.. excellent service.
Mr. Eric Hilton called before arrival (as requested) and arrived on time. After assessing the situation, he identified the source of the problem and determined the job required a plumber. At my request he called and arranged for a plumber to arrive later the same day. When getting a water hose for Mr. Hilton to clean the outside HVAC unit, I disturbed a wasp nest and can testify that wasp stings are painful. Mr. Hilton confirmed I was OK then retrieved wasp spray and took care of the nest beside the water hose and a nest inside the outside HVAC unit. Thank you Eric! He carefully reviewed with me his finding, again confirmed I was OK after my wasp sting, and left written recommendations for the HVAC. Excellent service.
My air conditioning system failed Monday night. Max Mechanical had Richard out before Noon on Tuesday. Richard addressed the problem & gave me options as to how I might want to move forward. Upon my decision to purchase a new system, he immediately contacted Tim. Tim was at my home within an hour to discuss the various brands they offer, the benefits with each, cost & financing. By mid afternoon Tuesday, Tim was able to confirm my new installation could be done today, Wednesday. Jean C, Alex, & Javier were here this morning at the time promised! I am now enjoying my home being comfortably cool once again! With these 100 degree days, I am thankful Max Mechanical responded so quickly. From Richard to Tim to Jean C, Alex & Javier, I experienced knowledge, courtesy & professionalism! I look forward to Max Mechanical keeping my new system in great running order for years to come!
Robert Stringfellow
a year ago
Awesome company providing
5 STAR SERVICE with amazing technicians and great leadership!
Eric was very professional. He did an excellent job. Nice friendly service.
Ty came to check out my system having a lack of heat. He checked out the system thoroughly, noted a filter in the attic - that I was unaware of, was clogging the air flow. And that the rest was ok except for the beginning signs if some normal unit wear. Nothing to take action on today though. Good explanations of how the system works. Very professional! Will be having the AC health checked in the spring. Glad we found this company!
David Proctor
2 years ago
Very pleased with your Technician, Eric Hilton.He explained things well and did thorough job... would hope to have him for any future work. He explained benefits of annual service plan which we signed up for..(he did not use any kind of pressure sales technique)... just good explaination and answered questions.Tganks for prompt attention to get our problem fixed.
Karly Rutherford
a year ago
Zach was the most honest technician I've ever had in my home the last company wanted to sell a new system to me but he found the problem and saved me a fortune from an unhonest company definitely will recommend.
Todd Everheart
3 years ago
Great service and experience. The team gave me a call when they were in route and arrived with a smile on his face even though it was 100 outside. Their prices are fair and their customer service is second to none. They use quality parts with warranties to match. Don't hesitate to call Max Mechanical for any of your A/C or heating needs. They're here to help!
Farrell Millender
2 months ago
Tommy did a great job!
Antonio Morales
5 months ago
Robert and Jorge (Jr) did a great job for me.
Well, we were happy to welcome back Joe into our home. He has serviced our air conditioner/ heater several times previously. Our Lennox HVAC had been working well without problems.Joe checked our system out and removed and replaced a dirty filter.Our big black lab Chloe loves Joe, and kissed him several times. Joe showed us a picture of his new puppy.We are looking forward to a visit from Joe again in six months. He is a good man!
Nicholas Blanton
a year ago
They told me my AC was not repairable and definitely needs to be replaced. They quoted me $15,500 for it. I had another company come check it out because it sounded so high, and they told me the AC was fine and just needed a capacitor changed out. They had it fixed and working great in 10 minutes, for about $150, not much more than the fee for Max to just come to my house. I asked the other company to give me a quote for a replacement even though it was not needed, and it was $6,000 less than Max. I never leave bad reviews but these people either have no integrity or no competence, at least the guy that came to my house.
Thermostat was not doing what it was doing when Joe came out to fix’s the problem.
Fixed A/C in a timely manner. Puncture ceiling while working on a/c. Made a report of damage to office. Manager,Johnathan, was very professional and kind when following up on report. Company followed up on concern accordingly, took responsibility, and fixed damage with very professional work. Can’t tell there was ever any damage.3/3/23We have had many technicians come out to service our unit during our time w/ Max Air. ROBERT RAY has been one of the most informative, professional, and polite techs that we have had the pleasure of working with. I highly recommend Robert as he proves to be one of the best around.
Daniel Landrum
3 years ago
Great service. Very friendly people, who do their best to get the job done. Good job, Thanks
Jarrod Fitch
5 months ago
Shaun was very professional and provided great advice. Will definitely request him in the future.
Marilyn Beaney-Kelly
a year ago
Very professional, knowledgeable, well groomed, courteous, pleasant workers who did their work efficiently and effectively and cleaned the work area leaving my home in the good condition they found it. It was a pleasure to have these men both diagnose my need and fill it so quickly and capably.MariLyn Beaney-Kellly. (19 Aug. 2022)
tommy was a good and profesional plumber did good work would request for him again
Brandon Mulenburg
a year ago
I was very satisfied with Max’s. My plumbers name was Josh and he was very professional, polite and courteous. I called in the morning on a Saturday and my issue was fixed about 3 hours later. I will use them for any future plumbing service I need, highly recommended.
I highly recommend max mechanical for any hvac needs , Javier and his team did a great job installing my new system. I will recommend to family and friends.
Amani Khalil
4 months ago
Aaron was helpful and knowledgeable. Explained the process clearly and was very pleasant
I think Joe Oquendo is one of the best Service Technician at your Max Air.He has good mannerismsGood communication skillsHe explains everything he had done and answered all of my questions.
Leslie Talbot
5 months ago
Awesome service Tommy is the best!!
Summer AC checks. Cody checked & brought AC back on line after 1st technician failed to switch outside electric box unit switch back on and system was not cooling.
Adam was the tech that completed my work order. He was very good and respectful to the question I had.
We recommend max mechanical and specifically Jeremy Soliz as a tech. Jeremy was a one man team for our home installing a new ac and went above and beyond to get the job completed correctly. He made sure that all of our questions were answered and we understood the work he had completed. His professionalism, expertise, attention to detail, and desire to produce a quality product were exemplary.
Our service tech, Robert Ray was amazing. He came late at night for an emergency repair with a great attitude. He took care of our problems, did what needed to be done to make sure we didn't continue to have problems. He went above and beyond in the sweltering Texas heat. Thank you so much.
They came out quickly to resolve water leak issues. Joshua is very professional and knowledgeable.
Figure Investments
4 months ago
Thomas was professional, patient, informative and on time.
Thank you Max Mechanical for installing our new air-conditioning & heating system at our house today! Great company and very professional employees! Our family thanks you! God Bless!
Ayana Carter
2 months ago
Noel was great! He explained the problem and my options thoroughly.
Excellent service . Technician worked to solve the problem .was very polite and professional.
Gabriel and Pedro did an outstanding job repairing my air conditioning unit today. I highly recommend these guys. Great job
Janie Brooks
10 months ago
I was very pleased with the service and would recommend the company to others.
Marcella Boling
11 months ago
Company was very quick to respond and very flexible with our schedule to replace leaking water heater. Very professional and answered all our questions. I would recommend them and use them for future business. Thank you Max Air! 5 stars!
This is a honest and professional A/C company that I will continue to do business with.
Richard Casey
2 years ago
Good job. We're here when they said they would be. Did the work and explained everything.
Paige gittings
2 years ago
We had Jordan come out tell us exactly how long and a price and very affordable and quick and efficient. They were great I recommend them 100%
Rhonda Wilson
2 years ago
My service technician Joe Oquendo was amazing! This young man showed up on time. He took his time checking my unit and diagnosing the problem, then gave me pictures and explained everything thoroughly. Thank you Joe.
This is a company dedicated to customer service. Troy exceeded my expectations. I will come to Max Mechanical for all of my future HVAC needs.
Michelle T. Arlington
Brandon Carmichael
2 days ago
My wife and I were worried about our HVAC system as it was having some issues. We called Max Air & Plumbing and Robert Ray showed up to help.Robert was excellent! He was kind, courteous, patient and took the time to show my wife and I what he saw when inspecting our system. We never felt that he was being disingenuous when walking us through his diagnosis and voicing his concerns with our equipment.In our previous HVAC experiences with other companies, we never truly felt a sense of comfort. It was more along the lines of feeling like we were being taken advantage of by the tech by him saying we needed this or needed that to make this work.Robert was clear, concise and overall he was honest. He told us what was needed, what he and his company could do to help us and he answered all of our questions.In the end, we moved forward with purchasing a completely new system for our house and we are looking forward to the savings on our electric bill!Thank you, Robert, for a fantastic customer experience!
Mike Morrison
a month ago
Excellence in action !
I made the right choice this time.
Thank you...
Xavier Thomas
2 years ago
Great experience. They were friendly and efficient. They were able to fix my ac and now my house is comfortable again. Will definitely recommend!
L /Seahawks R
a month ago
Emergency issues 🙏🏽 all at once, I needed a plumber quick and I Google and your company pop up and I called n (Dana r Diana)? answer the phn told her the problem n she was pleasant and professional, so she stated that she would reach out to the dispatched and 10 min later she called back and said it will be her r a dispatch, 40 min later a technician call (Myles) said he will be there n 25 minhe did. Myles was Courteous, professional, informed, experienced on what the issues was. Myles gave me the pros/cons to fix it n suggestions how to resolve as well.My issues was fix n the price was reasonable. I will b using Max Plumbing company again. THANK YOU again to Dana, Myles n Max's 🙏🏽 company
Jessica Morgan
a year ago
VERY IMPRESSED with this company and specifically Edgar Toscano. He has made this company two very happy clients. I highly recommend them. The ladies in the office were very helpful and polite. Everyone was so polite, honest, and communicated it all clearly and respectfully.I am also a Realtor and will be using this company as recommendation for all my clients. They would make a great business partner.
Mary McWhorter
a month ago
The work that Tommy did seems to be top quality. The only drawback was your pricing.
Their service, keeps us as loyal customers
Thank you Juan and Jesus.
Erin Lynn Jeffreys
a year ago
Very professional and helpful! Happy to have a service agreement with them.
Andy Brown with Max Mechanical is always our first call any time we have AC problems. He has taken good care of us at church and home for years! He responds quickly and is super helpful!
We were pleased with the units installed by Max Mechanical and with their followup service and would recommend them to anyone seeking new units and/or service.
Excellent company, would highly recommend!
Bee Abhaya Jeanne Java
a year ago
Well, they're not Charlie's plumbing anymore. I had what I thought would be a minor quick repair on a single broken pvc sprinkler head. they quoted me $583 to fix it, which I thought was really shockingly outrageous. Even their service call was highat $89! Sad that a family business gets bought out by a bigger company which then proceeds to ream the customer. Thanks no thanks. Update: fixed the sprinkler myself with $2.54 worth of supplies from Home Depot.
jill hendrickson
3 days ago
Johnny was informative and helpful eventhough we had to reschedule.
Great work and clear information about how to keep systems working well in future. Always get great service from MAX Air. Thank You.
Isiah Burns was very friendly, nice and helpful. He was on time. I definitely recommend him.
Awesome service.. Will call again....will call Anthony if I have any other problems... Thank y'all...
I have worked with some of the staff there on a project. They are first class in everything they do and very caring and understanding. Top notch in the area and I highly recommend.
Dan was our tech. He got us up and running fast and took care of us all around. Thanks Dan!
Luis Marroquin (Frequent Flyer)
a year ago
Patrick came out for our routine maintenance and we are still so very pleased with his professionalism and service. Great advice given and suggestions on how to keep both of our units in top running order. Keep up the good work guys.
Arleen Drennan
11 months ago
Thomas Dudley was very professional. The price was right. They arrived on time and did a good job.would highly recommend them.
Alondra Sanchez
3 years ago
had my ac fix by Javier and his team they did a great job , will definitely recommend them .
The technician that installed the hot water heater did an excellent job very knowledgeable and I will pass his name around. Tommy
Thomas Dudley performed an inspection of our plumbing in our home and pointed out a few surprises. He was very knowledgeable and told us everything that could/should be addressed. He was also fun to talk with. His knowledge of the Arlington area was very helpful. Looking forward to working with him in the near future.
Tommy is great and very detailed. He helped us with our plumbing issue. He definitely understands and addressed the issues he found right away. We had several of people work on this in the past and hoping this recent visit resolved our problem with our sink.
Tommy always does a top notch quality job for all of our plumbing needs. Always on time and professional!!!
Laurie Iverson
2 years ago
This company came earlier than promised. Eric the Tech was very professional and explained everything to me and all my options. Very helpful and did not feel like a high pitch sales call just to do repairs. I’m picky - but Eric was great.
John Connors
3 months ago
New unit stopped cooling. Tech unclogged drain line by having to pour boiling water down vent tube. System works great.
Carol Steward
2 years ago
Eric Hilton was my repairman. He is very knowledgeable about my AC unit and provided excellent service. He was courteous, thorough, pleasant, professional, and explained everything in a way I could understand. I will use your company for all of my mechanical needs in the future. Thank you very much, Eric.
Melanie Buckholt
3 years ago
Ty Howell is my guy for quick and efficient AC service! Ty always gets to me as soon as possible and with a smile on his face no matter how hot kit is out there! and he always leaves me with helpful tips on how to keep my unit running efficiently! Ty Howell is the best for AC service!!
Alexia Lindquist
3 years ago
Thank you for fantastic service! Gary, you're great and so is the install team! Javier, Jairo and Sebastian were quick, friendly and did a great job.
Grant Dennis
4 months ago
He was great!
Ronald Thompson
2 months ago
The crew was very professional and courteous. Kept me informed during the removal and installation process. Showed how the system works and answered all my questions. Definitely recommend them.
Use these guys explicitly for my commercial needs. All the techs are very polite and responsive. You definitely get what you pay for. Sure you could hire the cheapest company out there but they will be back multiple times. In the end costing you more money.I have over 40 commercial stores in the dfw area. Previously we had a different major company do our work. When it came time to replace 2 5ton rooftop units the previous company was giving us a supposed one time deal. Without any specials Max Mechanical undercut their price by $1800 for each unit. On top of that they didn't know what I was quoted from the other company, this was their honest pricing.I have learned alot from their techs to keep my unit running smoothly to greater minimize any service calls. In fact they leave an extra blower belt by my unit's in the case the current one breaks. This is that extra mile to ensure less downtime, keeping my customers and employees happy.SteveField Operations for a major cell phone carrier.
laura shackelford
2 years ago
Eric Hilton checked my unit out for summer found things other company's never seen very through man I will recommend this company
Sarah Terrell
4 months ago
Zach helped us out today and he was fantastic!
The guy who came for the service repair seemed agitated and annoyed. He wanted me to find a latter for him to go into the attic because our drop down wasn’t sturdy enough for him. Then he said we would need 12 pounds of coolant at 100$ a pound, plus additional costs up too 4,000$. He said we would just need to get a new A/C unit. After doing nothing and giving a ridiculous quote we still paid the 89$ service call.We called another guy out same day, who agreed there was a leak but would refill the coolant at half the cost per pound. Glad we called someone else out here. We were hoping with all the great reviews they would be an honest company to use.
Catherine Martin
3 years ago
After experiencing an issue with service, Gary IMMEDIATELY responded to my call and made things right. Truly a professional by wanting every customer to be satisfied. Will call again for future needs. Thank you, Gary!
Brandon Beasley
2 months ago
Stuart Smith did a AWESOME job talking and discussing what needed to be fixed or replaced with our Duel Zone A/C unit. make Its going to make our home Comfortable and livable. And a HUGE shout out to Robert Stringfellow for sending out the right guy for the job.
Denise Medland
6 months ago
He bent over backwards to try to find the problem. He could not but left me instructions on what to do when/if it happens again and then call him and he will come back.Very professional. Very nice. Very thorough.I will use the company again and again!!!Highly recommend them.
Miranda Briggs
a year ago
Larry came out due to a leaky faucet. He was extremely kind, polite, and courteous. He was also very informative on what he was doing to fix the issue and even took the time to apologize for the short period of time we had to have the water turned off. Best experience with a plumber ever. Thank you Max Air and Plumbing!
Michelle Mayone
3 days ago
My plumber Johnny Sharpe was friendly, professional, informative, and thorough. He explained everything in detailed layman's terms allowing me to make informed decisions. He also checked all my fawcetts for potential issues which I was not aware of. I'm thankful he was my plumber.
Charles Bright
7 months ago
Robert Ray my service technician was World-Class in servicing my furnace. I highly recommend that you ask for Robert on next service opportunity at your home. Also, Bry - the Call service representative was very professional in taking my call and scheduling the heating maintenance.Best,Charles Bright
Kathleen Mcleroy
a year ago
Aaron answered all my questions. The Technician was friendly and checked everything. Aaron was very professional. I will use Max Air again. Thank You. Kathleen McLeroy
Tommy Dudley was so prompt and courtesy. Something causes stress and worry didn't due to his complete explanation.
Great service. They offer you clear information!.
Thomas Dudley is a true professional and very knowledgeable. He was very patient and answered all my questions, along with educating me on the unique appliances in the house. His work was flawless and meticulous. Thank you Thomas.
Eryck Walker
9 months ago
Tommy was very professional, knowledgeable and friendly!!! Five Stars for you Tommy!!!!
PETER VAN WIG
2 months ago
Manny did a professional job in finding the plumbing blockage and cleaning it out! Thank goodness, our toilets are working properly! Thank You!
Alexandru Corneanu
2 years ago
I called Max Mechanical reporting there is a water leak behind our ice and water machines in employees break room. Everything was handled with professionalism from Dispatch to to problem solved .Jeff Post, technician from Max Mechanical arrived on time and he fixed the problem quickly, professional and in timely manner. I would like to thank him and Max Mechanical for this . Definitely I will call them when needed. Also the app to track technician's location is very cool and helpful. Wow. Thank you.
Thomas diagnosed problem and explained what was needed and then had the repair completed very quickly. Would definitely use them again for plumbing needs.
Great service with Max Mechanical & the knowledge that was provided by Ty Howell was exactly what we needed!
Josh replaced an outdoor faucet (hose bib) that was leaking and too corroded to take apart. On time, friendly and willing to explain the process and options. I will certainly use this company in the future.
Jose Vasquez was awesome! Very professional and knowledgeable. Best ac guy we've ever used.
Jorge was amazing! Gave me several options and quickly found out what the issue was. This is my second time using Maxair and I was not disappointed. Best AC service I’ve ever dealt with in the 18 years I have lived in Arlington!
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