Best Broken Water Heater in Arlington TX

Travis really saved the day for us. On Feb 14, 2021 the temp dropped to 6 degrees and we had a house with no heat so he drove out in the ice and snow and winterized it for us at 10pm at night. Great guy and we'll be working with him again.

Tony was excellent! They sent someone out without a trip fee (which is hard to find these days), then Tony gave me a very reasonable quote to clear my sewer main. He worked quickly and got the job done very well. I will definitely use Roto-Rooter again!

Good people own this place and they do very good work.

The plumber assigned to my he was super persistent and effective in dealing with the project problem. He had to use different ways to access and repair the Fawcett water cartridge against all the obstacles he found. I am very pleased of results of his excellent performance!

Technician did a great job very courteous and very professional would definitely use your company again because of him.

Will definitely use this young man again. He is very engaging and professional

Came out on weekend after hours to fix my leak 10 stars

Aaron was so helpful he explained everything he was doing and what would be necessary to fix our plumbing issue, highly recommend.

They quickly identified my repair need and had my water running in less than an hour. Timely service, quality work and friendly demeanor.

Great service!

Both plumbers were prompt, polite, and proficient. They performed the job excellently. They deserve our strong recommendation.

Technician showed up promptly. Checked the equipment. Found the problem. Repaired the problem and wa done in under two hours.

Fantastic service! Very professional, pleasant, and knowledgeable! Thank you.

Kyle and partner analyzed and nullified a leak cause by poor material with rookie workmanship from previous team.
RCA has us if Kyle is our tech.
Thank you muchly.
Jerry W Terry
Telecom Field Eng.

We have used Nikki’s Plumbing for years. They are always responsive and honest! They never try to upsell you for things you don’t need. They come in and do the job well at a reasonable price. I cannot recommend them any more highly. They are awesome!

They are probably not the cheapest but their service is top notch. Rachel was very helpful in getting the tech out to us pretty quickly for a plumbing emergency. Steven, the leas tech was very professional and knowledgeable. I’m glad there are companies out there like KMP who genuinely care about their customers and their reputation.

I had a membership with them and their affiliate A/C company. The first time I called them out was for a leak in my sprinkler system, which they told me they don’t handle. The second time I called them because my toilet was wobbly. My husband knew what part he needed but didn’t have the tool to fix it. They came out and quoted us over $1000 for a fix that consisted of an $80 part, a tool that could be purchased at Home Depot, and less than 2 hours work. I know they’re not paying their service guys $300-$400 an hour so why are they charging so much for small repairs? Their rates are ridiculous. And they insist on charging you a fee even if you don’t accept their quoted price. I cancelled my membership as soon as my 1 year contract expired. Such a waste of time and money.