Drain One Plumbing

Never responded

I called to get an emergency fix and was willing to pay the 1st person that could come out and a older lady answered the phone that sounded tired of the day and said...

Her: hello.

Me: (Told them the issue and requested someone come out the same day)

Her: Before I got finished tomorrow morning

Me: I won't be available then so I will call back tomorrow afternoon.

Her: Cutting me off again when will you be there

Me: this time tomorrow

Her: we can come then

Me: well I'll just call then when I...

Her: cutting me off again thanks bye!

22 sec convo lost me before we started. SMH

We had our main line clogged up in one of our bathrooms, toilet was clogged up which caused a big mess in our tub and shower area as well. My husband called this company and they came out in a short period of time. Our plumber was Steve! Steve was very professional and knowledgeable! He was able to educate us on the issue and fix our main line. Very affordable prices and was able to fix our issue! Highly recommend this company to anyone around this area and will definitely use them again if we need plumbing services! 5 stars!!

Replaced a water heater on one occasion promptly at a great price. Called on another occasion on a Saturday morning. A plumber was at my house, and the clog was fixed within two hours.

Great prices and excellent customer service.

Wow! Gives a quick estimate and just hangs up. Sums you up, no thanks!

The food was delicious

Fantastic experience. Very timely and responsive- really fair and honest. Will definately continue to use Drain One for any future needs.

Great service! Came out within 1 hour and fixed my drain issues. Highly recommended

On July 16, 2021 the man did not fix my sewer line. He did it from the front yard instead of from the back yard, the way that I have always seen it done. I even asked him about this, but he did it from the front yard. Today the 17th, I have sewer backup again.

Very responsive team, good work, and they value making sure the job is done the right way.

Best plumbing business in Dallas county.. punctual excellent service. I have used them three times and each time it seems to get better. Steve is the best

Well, just like always...the plumbing stops up on a Sunday. Nobody is open, and the ones that are won't tell you a price for snaking the pipes until the tech shows up! These guys came out 2 hours after I called. Solved the problem, charged me regular price, and gave me some tips to prevent future problems. I found them to be professional and responsive. Most of all they were honest. Give them a call.

Travis really saved the day for us. On Feb 14, 2021 the temp dropped to 6 degrees and we had a house with no heat so he drove out in the ice and snow and winterized it for us at 10pm at night. Great guy and we'll be working with him again.

Drain one is a superior plumbing company! Their quality of work and customer service are excellent! Initially we had them replace a broken drain pipe under our foundation because they were the best price. Since then they have repaired two gas leaks, several plumbing leaks and installed a tankless water heater. They always get the job done right, and always for munch less than I expected. Above all, I trust them 100%.

Super impressed with this company. They were able to come out immediately. Price was beyond affordable. Plumbers were professional, knowledgeable and courteous. So glad I found them.

I've been using these guys for years now. They are down to earth, practical, straight- shooters who can walk you through everything they are doing and tell you why and how. They get the job done at a great price.

Drain One Plumbing is the best! They are friendly and respectful! They did a fantastic job and their prices are fair! Travis the owner is Awesome!

Patient and kind. responsive and willing to educate. Couldn't have been taken care of any better!

Quick, friendly, quality services at competitive rates. Would highly recommend Drain One for an and all plumbing issues.

Ben was on time which was very impressive. We found him to be very professional and was determined to find our water leak... which he did.
He helped with the water extraction team also. Ladies he even cleans up his mess 🙌🏾. Blessings to Ben.

This is not plumbing related but one of your employees harassed me and a group of friends while he was extremely inebriated at El Arroyo in Arlington. As me and a group of my friends, all African American, were quietly waiting on a table, minding our business, an older gentleman proceeded to walk up to us and say “are you all protesting?” in a condescending, joking manner. He then proceeded to get in the face of one of my friends as if to initiate a fight for no apparent reason. He was driving one of your work vehicles as well and was seen having difficulty driving while he was leaving. He was an older gentlemen wearing glasses and a cowboy hat.

Real bad , come in don’t estimate did job charge 4 times regular price, call no pick up, mis appointment
Call to refund but ran away no answer

On time, very good and knowledgeable. Fix problems in about one hour. Price was right!!!!

Very smart plumbers with tons of experience! Solved my slab leak with rerouting lines without causing any damage. They came the same day I called and they're very honest!

Drain One Plumbing provides oustanding service. They were able to come out first thing the next morning after we called. They were able to to fix a mojor broken pipe under the foundation in one day and the men who came out are 2 of the hardest working men i have seen. Their prices are very reasonable and fair. They are also very honest.

T. McHenry

wrost company ever

I called Travis to help with a busted pipe at my parents house. He jumped right on it and got there quick. He was able to fix the leak and discovered a new one. He took great care of my parents when I couldn’t get there! Highly recommend drain one!

Great Plumber named Travis

Awesome customer service. Called for a drain issue that morning and they were at house just an hour after I called. Competitive prices and service was great. Will be using again in future!

Drain One Plumbing has worked for us at least a half dozen times. They replaced a broken drain pipe under the foundation, repaired two gas leaks and several water leaks and installed a tankless water heater. They consistently do an excellent job at a very reasonable price. Above all, I know I can trust them which is why they will be our Plumbers for life.

I adore these folks. What I like most is how straight forward they are.
Fast call backs, fair and reasonable prices, fast service, and they know their stuff.
Life long customer now with a high level of trust.

My a/c drain line clogged up late last night. Of course it's a holiday weekend. I called early this morning(Sunday), about 8:30. They had a guy at my house by 11am!! The drain was fixed quickly.
We tried to call 2 other companies: one said they couldn't come out until Monday and they other never did call us back to say when they were coming 🙄
Thanks to Drain One Plumbing we can enjoy the rest of the Labor Day weekend.

Honestly the best service I’ve ever had from a plumber. Don’t waste your time or money on any other business if you want good value and excellent service then you will have it here.

I've used them multiple times and they have always been quick to come out and resolved the issues quickly with the pricing being quite reasonable. They were great about working with me with no contact due to Covid and they all wore masks. I highly recommend them.

Travis was great getting put to our home and fixing the problem with in a hour from our call. Drain one gave extraordinary service and provided great knowledge to where I problem came from. Their team has defenitly earned my spot for the first people to call for my Plumbing problems.

Had a major issue with our franchise business and called Drain One. It was a big job as we flooded, but Wow. Their crew came out within 15 minutes and told me it was not what I thought. Save me a couple thousand. Hard to find honest plumbing companies out there , but Drain One was nothing but honest and took care of it the same day. We were up and running within a couple hours. Hire these guys if you want fast, efficient, and top notch service. Thanks.

Drain one has such great people working for them. From the person that answered the phone to the plumbers that have been to my house. TOP NOTCH!! I highly recommend them.

Drain One answered my call on a Saturday, and quickly fixed the problem. Thank you so much. I will certainly use Drain One again!

Travis and Steven did a great job of taking care of my plumbing issue. I called in the very late afternoon, but Travis still managed to make sure I received service that day. He was polite, considerate, and very helpful. Travis's colleague Steven was the plumber that arrived to resolve the issue, and he was equally considerate, honest, and straightforward. I'll definitely work with Drain One again!

Travis responded very quickly same day on Saturday. He was a huge help and he goes above and beyond to help his customers out.

Amazing!!! We were referrred through a very good friend. Drain One came out and looked at our issue. We had a pipe leaking from the slab and they can in and assessed the situation and fixed the issue within 4 and 1/2 hours. Very professional and efficient, clean and affordable! Call them first!!!! Thank you Drain One!!!

Travis is the Best and very Professional

Great folks. Came right out and got to work. Assessments seemed fair. Water heater replacement. Will be using again.

The owner came out even though it was after hours and didn’t even charge me extra. He knew exactly what my problem was and didn’t charge me $400 like A #1 Air tried to. Thanks!