Best Sewer Pipes in El Paso TX

This is an update as you can not leave more than 1 review using the same Gmail account.
My parents heater gave out and when they told me the first people I thought of was rodela plumbing. They came out the next day to assess the problem. Ordered the part and repaired it. Thank you so much. I really appreciate everything y'all did for them. A GREAT company!

I called around 1:20 pm and within an hour someone came. He assessed the problem, told us what was wrong, continued to fix it. This visit was only for a quote but fixed it right away. Very courteous, respectful and wearing a mask. Thank you will definitely use rodela & sons again.

They were friendly, they knew what were doing, they helped me fixed my problem, they were on time and price was reasonable. I had no problems I would definitely recommend them. Keep doing what your doing. 👍👍👍👍

I have made use of this company for several years now because of the professionalism that they display, they’re always on time. Their work is a good quality and they both been responsive. For me, when it comes to plumbing, important issue that it gets done and it has.

Thanks for the great job you did

Phone call was transferred to a call center then hung up.

i love these guys they are so good and help with great service

Found the clog quick and and fast if you need a plumber go to the trench.

Cesar was very professional and knowledgeable. I highly recommend Choice plumbing. Great experience overall.

As a consumer, I have the right to know what I am paying for and to try to get the best price for the products & services I spend my hard earned cash on. Apparently Sunrise Plumbing feels otherwise. My retired parents had used this company for over 35 years and Sunrise replaced the swamp cooler, the furnace and the last hot water heater in this house so I had them give me an estimate for a new hot water heater, and also set up an appt for them to service the A/C. I was advised over the phone it would be $1500.00 for the hot water heater install. When I hesitated Carmen advised me that she had held up ‘the schedule’ to work me in for both jobs at the same time... I thanked her for her consideration. We scheduled a date and I was promptly asked how I would be paying. After speaking to my sister & a neighbor I wondered why the charge was so high as it was almost twice the cost either of them had paid. I made another call to Sunrise a couple of days later and asked for a breakdown of the charges as it was never provided, she did so but it required a call back on her part. I called Sunrise on the morning of the install NOT to cancel or ask if they were still coming (they were late but that was not my concern), I called to see if I could possibly get a better price and I told her I liked the work they did, which I do. I SPECIFICALLY told her NOT to cancel my appt & to make sure they come out because I needed the work done regardless. It required another call back from her to get an answer to my last question and 15 minutes before they were supposed to be at my house I was told by Carmen:
1. No price reduction... I replied okay (I still needed hot water...)
2. No appt.... she/they cancelled it! She said “I sent the guys out to do other work instead because you seem unsure”.
3. I was also told that “I should go find someone else to do the work cheaper but to make sure they pulled a permit”. Yes, she actually said that to me...WOW.

I have over 30 years of great internal and external customer service experience. I have successfully built lasting relationships at every company I have ever worked for. NEVER have I seen such blatant, disrespectful, deplorable and unprofessional behavior from a BUSINESS. Her/their response to a simple yes or no question was uncalled for and spiteful, to say the least. Good luck with that attitude...

Do not use this company. They made a mark, there was no leak where they marked... I understand people and even business make mistakes, however, this company did not accept their fault and refused to own up to there incompetence by not making a correct mark... I added pictures as proof... You can clearly see the big blue circle where they said the leak was FAIL. Called another company and they found the correct spot

Unprofessional, the young kid shows up acting like he's in a hurry and has more important things to do and they take forever to return calls... So sad that that they were recommended and are gonna lose a bunch of customers with this one

DO NOT PLAN ON HIRING THEM. ITS GAMBLE.
They take over 6HRS like seriously they slack around and poor service not friendly at all when i spoke to the guy and he wasnt even doing his job he was doing some else which is totally different from what he was hired for. DO NOT HIRE THEM YOU’RE GAMBLING WITH YOUR MONEY.

Yesterday the sink in the little bathroom 'died'...*nothing* going down. Used the half bottle of Liquid Plumber I had, waited, followed by boiling water....nothing. Bailed everything out.

This morning I bought a bottle of draino...used 1/2, waited, followed by boiling water. Nothing. Used other half, waited, following by boiling water. Nothing.

Went to lunch at 11:30, home at 1 PM...still standing dirty water in sink. Called the plumber. He got here at 2...and we found the sink was TOTALLY CLEAR.

Little guy called the office to find out how much to charge for the trip. They said 'nothing' because I'm a regular customer.

I'm blown away

I needed their service right away and the persons I talked to in the phone were fantastic! They got me scheduled first thing. The technician that came out was friendly, knowledgeable and a great help! He honored the internet coupon and the whole process was not long at all. A little pricey but service was top notch!!

EXCELLENT PLUMBER!! Professional service at a reasonable price, I will be calling ROCKY'S PLUMBING again for sure.