Best Gas Leak Repair in El Paso TX

Called them out for a refrigerator repair it has been 14 days that I ha e been waiting for thwm to repair it. I was told 2 days. Got overcharged on the labor, it is not what I was quoted hourly. I keep getting told they will come out tomorrow, tomorrow comes and goes and no one showed up or calls..... however the owner did call me to correct the situation and seemed very sincere he also discounted a portion of my bill. I would probably give them a second chance since they cared enough to call me ans fix the situation....fast forward less than a week. The part they replaced didn't work or it was not the problem. I text them and told them that my fridge was still at 66 degrees and asked if I could have a refund and they could have the part back or for them to come and fix the real problem....I never got an answer call or returned message back from them.

Quick, clean, honest. They said they would be here in 30 mins and got here on the dot. Explained what the problem was, they did their work and they came through.

Have had a tough time with contractors in El Paso. Rodela & Sons are the exception to that norm. Timely, professional, caring and most of all, they listened and exceeded our needs/ expectations. Never once was late, calls were always returned, emails were always answered, follow up was fantastic. We needed our shower and tub drains relocated. Price was on point. As long as we are here in El Paso, they will be the professional plumbers we use an recommend. Very grateful for the work they did for us in our home.

These people really know how to take care of a customer you need to call him anytime you need plumbing and repair there will be there for you

Very thorough, polite and knowledgeable professionals.

The technician came over on time and performed an inspection/cleaning of our furnace- A/C unit. Very pleased with the work. Explained all what was done. Been working with this company since 2003. I would recommend.

Very pushy.Got out of the van.told me that they were checking water pressure without asking permision.They were there to change toilet valve.Ijust thought the plumber was like this is my property.

Thanks for the great job you did

We had an emergency plumbing issue, we called them and they were able to come out the same day! They did a fantastic job! They were courteous and efficient. We’ll highly recommend to everyone we know!

1st Step Leak Protection did a great job finding the leak under my foundation. They came out quick and got the job done. I would recommend them for all plumbing and leak issues.

I am happy with excellent quality work and very attentive service.

Fantastic service ,fast and very reliable.

Tony Rivera
Their rates are too high now, they increased their service prices

Pricy but good the job done.