Margarita Duarte

4 years ago

Excellent customer service, outstanding professionalism, dependable and most important true integrity in a job well done. Christian and Raymond were clean, efficient and took that extra step to make sure the job was exceptionally performed to the clients expectations. Reliable Plumbing and its crew are highly recommended!!!

Steven Kurczewski

2 years ago

Valerie Flores

2 years ago

I had the best experience with Reliable Plumbing. Aidan and Mike showed up on time and quickly identified the issue before installing a new garbage disposal. They were professional and had excellent communication skills. This is my second experience with Reliable Plumbing and they continue to bring their A game of reliability and professionalism. These guys go above and beyond with their service.

Irasema Coronado

5 years ago

Victor provided excellent customer service and fixed the problem quickly! Highly recommend Reliable Plumbing!

Robert Sellers

8 months ago

Tony and Raymond were very professional and changed my faucet quickly and efficiently. Would recommend them to friends and neighbors.

Ray De la rosa

4 years ago

Reliable Plumbing, was very professional and honest with the requested job. Would highly recommend them for any kind of plumbing work. Thank you Ray for you pro. TEAM

Anais Gonzalez

4 years ago

My dishwasher was leaking from the air gap. Called them early in the morning and they had Albert and Charlie come in by noon. They not only repaired my dishwasher but we also found my garbage disposal was leaking pretty badly. They repaired that also and were able to sell and install a new one also. Left everything clean and tidy. Would absolutely call them again.

Sharon Semko

4 months ago

Every time I call Reliable Plumbing, my service call is scheduled usually the same day or the next day. The plumbers are very professional and experienced. They explain everything they’re doing and what else is expected. It’s so easy to communicate because they text. This is the only plumbing company I recommend for everything you need. They cleared my storm drain, discovered and repaired high water pressure and repaired a previous plumber’s mistake

jose zamora

2 years ago

Aidan and Ivan were very professional. Came in helped clean out the old dishwasher. They installed the new one pretty quick and helped me understand how to use the equipment. I would definitely recommend them to anyone.

Charles Vera

9 months ago

Great service!!! (through American home shield) Miggy and Josh were fantastic at their jobs, very polite, explained everything I had a question on and made sure to ask or notify me before doing something that has a potential to become a problem. Took care of my issues no problem

Charles Eckhart

5 years ago

Excellent job Ivan and Tony. Raymond got the guys out promptly. Thanks much

Ysrael Valencia

3 years ago

Rey and Christian did a great job. Very knowledgeable and respectful. They went straight to the problem. Great job!!!

John Weathers

3 years ago

Unbelievably bad service. My water heater stopped working. It was the combination gas control valve. The 2 that came out, Ray and Raymond, were rude to my son and on the phone with my wife. They told us the piping was illegal. It was the piping installed when the house was built. I know codes change, so it may not be up to current code. But stating it was illegal, Come on guys. Then they told us that it had the wrong gas control valve on the water heater. It came with that valve from the manufacturer. So they are trying to say that the manufacturer installed the wrong valve. Then saying that every part needs to be replaced on a 4 year water heater, not plausible. Then I was told that everything was set up wrong but could not tell me why. Only answer was that we are plumbers and know better and we should just take their word for it. When questioned, he tells me do what ever you want, we won't touch it unless I take their word for it and replace everything. Reliable Plumbing what a joke.

Billy Hayes

3 years ago

Johana Butler

4 years ago

I tried different plumbers in El paso, until I found reliable plumbing, they have excellent service, price, and always on time. I highly recommend them. Been with them 3 years .

Troy Torres

2 years ago

The crew was very efficient and helpful. The went the extra mile to assist me and where very polite.

Marc La Puma

2 years ago

This team earns their 5 Stars. Reliable Pluming and their team is top notch. We have used several plumbers in town, but we have found RP’s service and workers are very professional and do quality work. So far, they have repaired two separate slab leaks and serviced our water heater.

Roy Middlebrook

5 years ago

I don't normally do reviews but the two gentleman from Rellable plumbing were awesome. Albert and Ivan showed up within a short time of informing me that they were on the way. They identified the issue and quickly and efficiently fixed the problem. I would definitely recommend these guys for any pluming issues. They were also very professional and friendly; on a scale of one to ten, they are a ten.

Jorge Reyes

6 months ago

This contract was set up through my home warranty. ABSOLUTELY the WORST!! Raymond is the one who I spoke to on the phone. He is condescending, rude, and completely unprofessional. This is a nickel a dime type company. All he wants is for you to pay more and more. Do not use them. His word is absolutely useless and his own words were, I'm in the business of making money.

Robin Woodworth

3 months ago

The plumbing crew did a very good job removing an old tank water heater and installing a tankless water heater. The service was done at a fair price as well.

Doretha McDell

2 years ago

Ivan did a great job with irrigation system All of Reliable plumbing worker's are pleasant, courteous, and professional.

D Khan

6 years ago

Here are the reasons why you should hire Reliable Plumbing:
1) Great communication - they show up when they say they will and call if they are going to be late'

2) Quickly diagnose your problem and get the job done.

3) They are courteous and clean up after they are finished with the project.

Reliable Plumbing is an outstanding company.

Lucy Farraro

4 years ago

Julio did a professional installation of our water heater.Julio was very knowledgable and answered all my questions. Would recommend this company and will use again.

abner gutierrez

9 months ago

Responded in timely manner. Took more then expected but cleaned out drainage come to find out cloth stuck in drainage. Ty.

Jennifer McCreary

a year ago

Amazing service! Typically when a service provider charges by the hour they milk it for as long as they can. Not reliable Plumbing! The two workers divided and conquered our plumbing needs and the price was lower than expected. We will definitely use them again in the future.

Bill F

3 years ago

Very prompt, courteous, and the price was right. Return customer.

Josh Bye

2 years ago

Great first experience with Reliable plumbing. Had a leak in a rental property and they came out on a Friday evening on short notice. Their response time was great, and they finished the job in less time than estimated

Omar Flores

a year ago

Idiots need to slow down! They think they're driving around on an interstate when they're working on the far east homes. Streets are not highways, need to slow down before they cause an accident.

Lori Pritchard

2 years ago

These guys basically called me and told me that if they come to fix my washer and it's not a plumbing problem that they would still have to charge me 😡 so thanks to You Tube, I fixed my own washer and saved myself alot of money.

Monica Ramon

5 years ago

I loved Reliable Plumbing service. They have responded to my calls fast and efficient. I recommend it anytime.

Maxine Grodin

5 years ago

Julio and another gentlemen came to my house for a water pipe leak in my daughters bedroom. Luckily they were able to come the same day and fixed the leak. Very professional, knowledgeable men and finished in a timely matter. I highly recommend Reliable Plumbing !

Kenneth Cox

3 years ago

I was in need of a Plumber and found Reliable Plumbing through Google and after comparing them to other companies. I called them and not only was the phone contact polite and experienced, the team that showed up to fix my piping problems where too. They arrived in the time frame I was giving and completed their work in short order. They where extremely professional and courteous, I would recommended Reliable Plumbing to anyone.

Adrian Garcia

2 years ago

James [email protected]

7 months ago

With little notice provided I was able to contact Reliable Plumbing and have them bypass and move my water softener system located in garage so that I could have floors Epoxied. They were extremely professional, quick to respond, and had water softener unit bypassed and moved out of the way before Epoxee crew showed up to begin. Highly recommend Reliable Plumbing for anyone’s plumbing needs and who enjoy quality work by professionals who are just that… Reliable!! Thanks for the help and will definitely do business with you again!!

Denise Caballero

4 years ago

Very professional and clean. Installed a dishwasher. Job well done.

Jane Montgomery

8 years ago

Below is my original review. I wish I could change it but I can't find a way to give them less stars than I originally did. Our problem came back again. Called them .... worst issue, they broke our toilet and never took responsibility for it. Nice guys, but if you have an issue, you are on your own. I will never use them again. After paying $150 for a new toilet, (which they broke but never took responsibility for) I was annoyed. They did give us Military discount, but that was one third of the cost of the toilet which they broke. Sorry about the bad review guys, but you did not make this customer happy. Oh, and you left your trash all over my yard. OK I'm done. Next time -Yellow Pages.

If you are looking for a plumber in the El Paso area, look no further than Reliable Plumbing. I just had the best experience with them. Professional, courteous, knowledgeable and friendly. These guys really know what they are doing. This was the second time I had a plumber out for the problem I was having, and Reliable Plumbing far surpassed the first company. Timely arrival, great service, and the problem was solved. I would give them more than five stars if I could !

John Doe

4 years ago

incredibly bad service. stay away at all costs i really have regrets ever calling them to do service at my home.

Isela Castanon Williams

5 years ago

Julio was very professional. He answered my questions and quickly fixed the plumbing problem. Every time I've called Reliable Plumbing over the years I have received great service. This company lives up to its name.

Raven Flores

2 years ago

John Smith

4 years ago

worst service i have ever experienced. I recommend choosing another company for your plumbing needs. i ended up with more damage and more broken pipes AFTER they had said work had been completed.

Mr Boojoui

a year ago

Love this company! They were professional, and efficient! They were also the cheapest quote!

Bruno Olivares

a year ago

SoCo Bass

4 years ago

First a question; why do all plumbing emergencies seem to occur after hours and/or on weekends?

I’m visiting from California. Visiting my mom. I went out for dinner with my brother and my mom called panicked. From her description she had a main drain line blockage. “Stuff” was backing into her shower. 7:00 pm on a Friday night. Oh great.

I called Ramon at Reliable by pure luck. I asked, “what are the chances that you can get a crew to my moms house right now?”

He calmly said, “they are great, I can have a crew out in one to 1.5 hours”

It was 1 hour and five minutes.

JULIO showed up. Total pro. I had already found the clean out and pointed it out. It was game on. Julio and Oscar went into action. I think he got that reassuring “phoosh!” Sound in ten to fifteen minutes. Drain cleared!!

Payment was quick and easy. They were gone.

My mom is gonna call Julio back for some more work, including running a camera thru the drainage system.

Thanks fellas. You made me look like a hero to my elderly mom. (Well I did sanitize everything into the night like a boss)

Monica Hofmann

2 years ago

After moving into a new to me house a few months back, it took a little while for me to take notice of some plumbing issues. The first issue I had was leaking toilet valves and an exterior spigot that wasn't working properly. I called this into my home warranty and Reliable Plumbing was assigned to complete the job. Ramon, the owner, came out and went above and beyond with the job as our home warranty wouldn't cover the sheer number of valves needing to be replaced. Ramon went out of his way to fix them all at no extra cost. He also advised me that my water heater probably had a leak due to some unusual drainage to the exterior of our property.
Again I put in a request to my home warranty company and this time I explicitly requested Reliable Plumbing (RB). RB came out and determined that indeed there was a leak in my water heater. After some rigamarole with the home warranty company, RB sent out Tony and his apprentice, who expertly and expediently installed the new water heater.
All the folks at Reliable Plumbing are reliable, courteous, and experts in what they do and I can't recommend them highly enough to be your plumbing company of choice.

Tammy Watts

4 years ago

Great service Albert and Victor

mauricio solis

2 years ago

Reliable plumbing please!! These guys were called through home insurance company. They Left my home without checking if the leak was fixed. I had to call roto rooter to fix the mess. Will never do business with them again. The owner is very unprofessional and began blaming me for leaks. I have learned greatly from this please be aware.

Xtreme Core Fitness

5 months ago

Josh and Miguel did a great job with the clog and left everything so clean! They were very timely and professional.

Yolonda Jones

6 years ago

Reliable plumbing is awesome. Their technician Albert is very professional and he really does a good job. He figured out what our issue was and got the job done expeditiously. Their rates are also very reasonable. I highly recommend them for whatever plumbing issues you may have.

Brittany Ramirez

a year ago

They were great!! Fast and professional. Just moved out here so I wasn’t sure who to go through but they came and they did a fantastic job!

Nicole Oneal

3 years ago

Ivan and andres came quickly and on time ! They were fast friendly professional and efficient ! Thank you reliable plumbing

Bye Gray

2 years ago

Rick Moya

10 months ago

WOW... Extremely happy with the entire process!! Our water heater started leaking and Reliable came to the rescue!! So pleased with the ENTIRE experience... Veronica in customer service, Albert the plumber and his assistant Aidan .. and their dispatcher *forgot his name.. they are all an asset to this company and i will recommend them to EVERYONE looking for plumbing service!! You have great people that represent your name very well... they are all RELIABLE!! AWESOME!! THX

Rachel Carcioppolo

4 years ago

Ivan and victor did a great job, fast, and everything looks good !

Amanda Nelson

2 years ago

Aiden and Josh were absolutely ALL PRO. Experts and awesome customer service.

Vert Patt

a year ago

Ivan and Dan did an amazing job fast and curious and efficient 10/10 service thank you guys were even thinking about a new installion for the shower

Charles Debczak

a month ago

Called Reliable Plumbing last night in response to a leak. They sent someone bright and early this morning to fix it. Charged a fair hourly rate plus the price of parts. The technician was very professional in his work.

Jose Ventura

2 years ago

Very professional gentlemen. They installed my disposal and cleaned up after themselves. I’ll recommend them anytime and will use them for future projects.

Carlos Mendoza

3 years ago

Gloria Smith

3 months ago

Great service. Very professional and have used them various times. Would highly recommend them! thanks Raymond and staff.

DJ Seidel

a year ago

I've had the opportunity to receive their services on a few different occasions. They've always responded quickly, and arrived at appointments on time. I've never had any issues with their work. Never had to have them return for the same reason.

Fernando Gandara

4 years ago

Albert and Charlie were punctual, courteous and informative. They were quick to start and finish the job. This is one company that lives up to its name.

Ben Adauto

5 years ago

I called Reliant on Tuesday night due to a leak coming ftom my toilet tank. Not an emergency but i wanted to schedule an appointment for a plumber to come out Wednesday morning. The gentleman who took my call was professional and reassured me that he would send a plumber out in the morning.
Wednesday morning at 9am Albert and Charlie were knocking on my door ready to work. They assessed the situation and determined that my toilet was 15 years old and needed to be replaced. I agreed but worried about having to schedule another day to get it replaced. No worries. Albert said that they would get on it right then. They called to confirm that they had the appropriate toilet in stock. And let me know upfront the price of the new toilet as well as cost of labor. Work was completed before noon. I had guests arriving to stay with me later that day so they helped me out of a real jam. They did a great job. They left everything clean. They use a shopvac to suck up all the water and they take the old toilet with them. I was impressed with their work and trusted them. While i had them there i had them take a quick look at my water heater. Albert right off the bat noticed a code violation performed by the previous homeowner. I will definitely be using Reliable!

Alan San

3 years ago

Ivan and Andres where able to fix a faucet that the previous plumbers struggled with job well done

lee curry

3 years ago

I always get great service from this company. The work is good and doesn't need a second thought after. Currently Ray and Cristian fixed a broken hose pipe. Quite nice work.

TXLEO_CM

8 years ago

I recently had a tank-less water heater replaced with a brand new one from this company. The two gentlemen that did the install were very professional and obviously knew what they were doing. The owner of the company stopped by to check on the two plumbers about half way through the job. He went over what they had done as well as advising them of what they needed to do to ensure the job is done properly. I appreciated the owner making sure his employees were doing the job to his standard, which they were. The owner takes a lot of pride in his company and is very professional. The old system I had wasn't even up to code since it was so old, but with this new water heater, all my piping and tubing were completely overhauled to meet code requirements and was done very well. As for the end result, the hot water is great and works better than it ever has. If I have any other plumbing needs, I will definitely call this company to do any work needed. This company offered me a one year warranty on all labor and parts. The owner stated he stands behind his work and knows the job is always done right. I am very pleased with this company and I definitely recommend them. If you want a good, clean, professional job, this is the company for you. Thank you Reliable Plumbing!

Bryan Rivera

3 years ago

Ivan and Andres from Reliable Plumbing did a fast great job !! They replaced my whole kitchen plumbing, that had been leaking for days.Definitively recommend their services.

Brian McKinnon

3 years ago

Extremely happy with the job Albert and Josh did installing our new water heater. They were professional, courteous, and kept us informed every step of the way. I will absolutely be contacting them again with any future plumbing needs. Thanks guys!

Laura Orwig

2 years ago

Patricia R. Munoz

4 years ago

Quick and effective

Danny Ferguson

5 years ago

Albert and Charlie both showed up 15 minutes early which is always a pleasant surprise. Both were very cordial and polite. I showed them the work I needed done (change faucets and some anti-siphon work in the back yard) and they explained all details about the repairs to me fully. I then surprised them with some extra work (indoor faucet replacement) and they gladly added that to their list. They explained all aspects of the repair work and gave valuable information on the water pressure problems in this home. Price was very reasonable for the amount of work they did. I would not hesitate to hire them again and plan on doing so in the near future.

Cecy Lujan

4 years ago

I had a problem with my air conditioner, they sent Ivan the very same day, who went above and beyond. He was very friendly and helpful, problem was fixed quickly. Highly recommended.

Alex on paper

5 years ago

Always call these guys for any plumbing issues. Ivan and Tony are great and reliable.

Layle Chambers

4 years ago

I was fortunate to have Reliable Plumbing assigned to the job by my home warranty, they called right away, scheduled the appointment quickly, and Rey & Cristian were on time and provided excellent service. I will definitely use them again!

Stephen White

4 years ago

Quick and professional. He knew what was wrong immediately and took care of it completely.

Don Berry

3 years ago

Ivan and Andres work quick with their work, kept it clean, and explained everything. I will definitely be calling back for anything in the future.

Jennifer Rubalcava

a year ago

Ivan and Danny were great. They were done with the repair before I knew it. Great attitude, very personable.

Grace Goodroe

4 years ago

Ivan did a thorough and professional job replacing three faucets and replacing old hardware. Easy interaction. Will use Reliable again.

juan rosales

4 years ago

Albert and Charlie arrived at the expected hour job was done very professionally. Cleaned up. Very happy with their work!!

Rebecca Macias

a year ago

We needed a plumber for an emergency service and Reliable Plumbing came out on short notice.Raymond came from Reliable Plumbing and was pprofessional.ontime.and quoted us a fair price for the work that we needed done.even after he ran into a gas line problem to install our water heater he explained all our options and was thorough in the whole process and explained everything he was doing and why
We would definitely hire Reliable Plumbing again for all our plumbing needs.Thank you
Rebecca and Sergio Flores

Julie Bolanos

2 years ago

We had a wonderful experience with Reliable Plumbing! We had an emergency and needed to replace our water heater on a Friday, days before Christmas. The owner said they would do their best to try to come same day. Thankfully, they were able to. Albert and Michael were prompt, courteous, and thorough. They installed a brand new water heater for us and took their time in explaining everything, and ensuring we understood. We appreciate the good and hard work they do! Albert and Michael were so kind to us and we highly recommend their services!

Alicia Williams

a year ago

Ivan and Charlie showed up within the hour and were very professional and knowledgeable. They repaired the bathroom tub faucet in no time. Workmanship and service was excellent.

Ilia Cra

4 years ago

Professional and timely service provided by Albert and Victor. Very pleased with the repair.
Thanks Reliable Plumbing.

D. Billstone

7 months ago

Ramon was very professional over the phone. He was clear about the flat rate charge for the men coming out, and had same-day availability. Tony and his helper got to work immediately after I gave a little history about our sink issue. They were friendly, and maintained a professional attitude . I appreciated how clean Tony left the workspace.
Thank you all for your help. I will call in the future if I have any plumbing issues.

Leslie Driggers

5 years ago

My family and I have hired Reliable Plumbing twice and both times they have been great. Albert and Julio are both knowledagble and professional. I have some experience in construction and the pricing of Plumbing and repairs and I believe that Reliable Plumbing charges fair prices for their work and does a high quality job. We will be calling on them again soon.

Gabriel Camacho

4 years ago

Just had another great experience (2/20/19) with Reliable Plumbing. I had major work done in my crawl space, two main lines replaced. The whole job took a day in a half. Victor and Ivan worked in really tough conditions, but were professional and courteous throughout. Easily the best plumbers I've had do work for me.

As always, a great experience. Albert and Charlie came to install a new stove and give me an estimate on a tankless water heater. Professional customer service as always. I'll recommend Reliable Plumbing to anyone who needs a plumber.

Dominique Hekking

9 months ago

Ramon helped me out in a bind and was able to accommodate a rush inspection for El Paso Water. He was extremely professional and on time. I would recommend him every single time.

Felipa Solis

6 years ago

Reliable plumbing is on time and on top of every situation. Their team, including Albert and Johnny are knowledgeable, helpful and get the job done. Their name says it best.. they are Reliable, every time.

Patricia Ellis

4 years ago

Wanted to charge over $1 000 to upgrade hot water heater to code.

Angelita Baggao

6 years ago

Beware! They want to charge another $65 to come back and try to unclog what they didn't clear the first time. Unprofessional and rude. Call another plumber.

Ivan Rios

7 months ago

cynthia weaver

6 years ago

Requested assistance to satisfy an inspection need when selling our home...Albert and Johnny were very professional and efficient in resolving the problem. Thank you!

Elizabeth Neighbors

3 years ago

Ivan and Andres did a fast great job! Very professional and friendly. Great service:

David Gamboa, Jr

3 years ago

Filed a claim through our home warranty service and Rey and Cristian from Reliable Plumbing arrived to fix the pipe that was leaking inside the house. They worked above and beyond to get the job done quickly and efficiently. Both were very professional and knowledgeable and the job was completed in a timely manner. Would highly recommend this company to anyone that needs plumbing done.

Mabossouwe Abalonoro

2 years ago

John Benson

a year ago

My water heater went out and I gave these guys a call and they were very responsive. I wanted a particular brand of water heater and they were more than willing to accommodate me, and did so at a great price. They were fast efficient and clean, I had a new water heater installed and running in less than 4 hours from my first phone call to them. They have my plumbing business from now on.

James Fulton

3 months ago

Great service will definitely use for my businesses again and again, Would recommend to all my friends

Charles Morris

a year ago

Very pushy.Got out of the van.told me that they were checking water pressure without asking permision.They were there to change toilet valve.Ijust thought the plumber was like this is my property.

Porky

3 years ago

Reliable plumbing techs Ivan/Ramon were very professional well mannered and explained the problem in great detail and resolved the issue in no time at all I highly recommend Reliable plumbing to everyone in El Paso

Kevin Butler

4 years ago

Ray and Christian did a great job. They were able to remove the little toys my son flushed down the toilet and fix few other plumbing problems I had

Thomas Gamboa

3 years ago

Rey and Christian were very fast and knowledgeable. I won’t hesitate to call them again and would highly recommend them to friends and family.

Nick Falk

3 years ago

I had to have my shower valve completely replaced, Ray and Andres showed up ready to work. These two are extremely knowledgeable and they were ready to answer all of my questions. They got the job done very quickly. I would recommend this company for all of your plumbing issues.

dmtTX

a year ago

Ivan and Danny came out same day late at night and were here less than an hour. I definitely recommend using this service as it is unmatched in the plumbing business. 24/7 Service can’t be beat!

Jose Puentes

6 years ago

great company and amazing customer service. Didn't have a problem with them coming out during the weekend. Wouldn't go anywhere else.

Tony Perez

a year ago

Needed a plumber asap late on the weekend for a clogged sewer main. It was fast service at a fair price and warranty on the work. I'd recommend.

Joe Bongiorno

a year ago

Aidan did a fantastic job and completed the job very quickly. I will definitely be using Reliable Plumbing again.

Jessica Woodruff

3 years ago

Ivan and Andres came out to fix my garbage disposal. They were contracted through Lowe’s. I bought the garage disposal on Monday and it was fixed by noon on Tuesday. They even left me with some tips on how to maintain my new disposal. Good job guys!

Hina Ahmed

2 years ago

I am very disappointed with this company. We used them to check a water leak under the sink and they did not find the leak. Ramon told me he would charge a certain amount but added additional fees. Totally unprofessional and not reliable.

CA Mendoza

2 years ago

Extremely happy with my experience with Reliable Plumbing. Tony and Raymond were courteous, fast and knowledgeable. Explained everything they were doing for me. Cost was less than expected. Will definitely use them again for all plumbing needs.

robert hurst jr

9 months ago

Mr Anthony from Reliable plumbing shut off my a c for the winter. And check for carbon dioxide leaks. He did a outstanding job. The work was well done. Good job Reliable plumbing. Keep up the work.

Mr Nicholas from reliable plumbing, fixed the AC water angle stop, that was leaking when the AC was turned off for the winter at my house. He replaced the old valve with a new one. Mr Nicholas performed his duties outstanding and a job well done. Thank you reliable plumbing ,for taking very good care of our home.

Philip Thornbery

5 years ago

Excellent job every time. I have used reliable plumbing for several years. Great job by Victor and gary.

Kellie Moneypenn

3 years ago

came home from an extended business trip to a home that was 97 inside. these guys came over within 1.5 hrs max of being called and fixed my ac. they are fantastic. no up sales, professional, courteous, overall great. i would so recommend them to anyone. thank you so much. i will so call them when needed.

Mindy Jacobi

5 years ago

Ivan and Tony were very good at explaining what was not working. They informed me of some safety issues. They showed up in at their scheduled time with a call prior to their visit.

Joshua Hamilton

a month ago

We had a hidden leak coming from our exterior wall. Not only did Reliable get the issue identified and fixed but came out waaaay under the national brands. By my own mistake I overpaid which Reliable identified and corrected saving me even more. I can’t recommend this company enough!

Brian Carter

5 years ago

Ivan and Tony were very friendly, polite and professional. Excellent service and worked quickly. Highly recommend

Katherine Garrison

3 years ago

Tony and Raymond were great! They arrived right on time and diagnosed the issue. They were thorough checking for further issues and got the problem fixed in no time. Thank you!

Babs Mendoza

3 years ago

Isn't this company a 24 hour service? Well obviously not!!!!! I had a water bad leak to where I had to cut off water completely. I called them on the 5th of July and I was asked to leave a message on voice mail. Which I did and up to this morning July 6 I haven't received a phone call. Now I know not to call Reiable Plumbing ever again. They are not at all reliable.

Maria Gonzalez

a year ago

Jason Rakes

5 years ago

HORRIBLE service!!! They were contracted by Lowes to install my new dishwasher. They first broke the door on my old dishwasher (Bosch) that was in perfect working condition. Then they cut the wires from the door to the machine. They then hauled it away from my house. This was all done without my permission. (THE BEST PART IS THAT I HAVE THEM RECORDED ON MY PHONE SAYING THEY WERE SORRY AND I TOLD THEM THEY SHOULD HAVE ASKED MY PERMISSION AND THEY AGREED) But they told Lowes it was not there fault. I also have them on video as I have security cameras inside my house. I will tell EVERYONE of their horrible service! Beware, do not use them!!!
They couldn't even install my new dishwasher!!! Lowes had to send another installer who did a great job!
This company is HORRIBLE!!!

Rebekah Moak

2 years ago

Quick, courteous and I felt they were honest. I will use them again.

Carl Frede

a year ago

I greatly appreciate the great services provided by Reliable Plumbing. They are a really fine and honest company. I highly recommend them.

Jenevie Carreon

3 years ago

Ivan and Andres came in and did an awesome job helping out with my water heater. Not only did they get it working but also recommended on some additional work that we absolutely needed done. Thank you so much, we will definitely be recommending your company to others!

Juan Castrellon

2 years ago

Reliable , fast, Tony and Luis are so informative. They Have all supplies at their fingertips! Great customer service! Recommended highly!

Dennis Parker

2 years ago

Tony and Luis were outstanding! Polite, personable and professional. They found and resolved my drain issues efficiently and installed a new toilet for me. They even cleaned up! Price for work was fair. Highly recommended!

Maria Gardner

a year ago

Ivan And Danny ro ks

Valeria Losoya

2 years ago

Miranda Castaneda

a year ago

Ivan and Danny did a great job! They arrived within an hour of me calling and got right to work. Very professional, friendly, and true experts of their profession! 100% recommend them and Reliable Plumbing!

Jay Harman

3 years ago

They took care of my problem immediately, great service

Richard Gross

5 years ago

I had them come over for same day service for slow drains in both bathrooms. They came within an hour of my call. Julio and Louis were not only efficient but extraordinarily driven to fix each and every issue. Very friendly and kind. One of the issues needed additional work due to the age of the pipes and house. This was no surprise to me and I kind of expected that pipe would need it so I asked them to go ahead and please fix it. They did it in less time that they thought, and I appreciated that very much. The great reviews you see for this company and this team are well deserved, and was the reason I chose them. I will definitely call them in the future for any plumbing needs.

Katherine Madry

8 months ago

Josh and Miggy were great, they were professional, polite, and provided efficient work. Great company and good techs! Give them a call!

Albert South

7 years ago

I was having trouble with my water heater, they came out the next day and fixed the problem. I had hired a handy man to fix it about a year ago and that caused this problem to occur. These guys were fast, friendly and knowledgeable!!

Matthew Kurtzrock

2 years ago

Truck came to my neighbors house and I saw and heard workers throwing fireworks into the drainage, loud booms and smoke in drainage, heard 3 different booms, stood there watching them and they played it off as if nothing happened, very unprofessional for the neighborhood, better check your techs

Alexa Adame

a year ago

AT1

4 years ago

The name lives up to service Reliable excellent customer service Ramon was very professional and very understanding to all my concerns regarding my issue. The techs that came out and replaced my water heater where very professional and very clean would strongly recommend this company.
Thank you very much

Miguel Reveles

5 years ago

Ivan and Tony called 30 minutes prior to arrival and arrived promptly. They identified the issue and resolved the problem quickly. They greeted my kids and our family well and were extremely professional. Highly recommended!

Jacob Hatch

2 years ago

This company is very affordable and does great reliable work. I have used them 3 times over the last couple years, all very good experiences. Aidan and Josh are a great team. Aidan was very friendly and professional. Thank you guys!

GNP 1

2 years ago

Ivan and Casey were very courteous and professional. You could tell they both know what they are doing- true professionals. Excellent job installing our water heater!

Rosendo De Luna

2 years ago

They gave me SUCH great service! On time and very polite! Had a problem I couldn’t figure out for the life of me and they fixed it within the hour! Great service, highly recommend!

Jared Cohen

5 years ago

Ivan and Tony were outstanding! They were very professional and did a great job fixing our sink and installing our new faucet. I will definitely call them again for any plumbing needs.

Anthony G

2 years ago

Mr. Ivan R. was very professional and worked fast to get the job done. Water line going into fridge was capped as I requested. I recommend Reliable Plumbing to everyone who needs a job done right the first time, at an affordable price.

Michelle Warren

a year ago

I called reliable at 9am to unclog a bathroom sink drain and they came out within the hour. Took about an hour and now everything works again :)
Ivan and Ramon did a great job! Very reasonable pricing as well.

Salvador Cabrera

4 years ago

Nichole Motes

9 months ago

Our water heater broke and our warranty company got us in touch with reliable plumbing. Ramon is such an amazing person and his team is just as great. They came out same day to turn our water heater off. We did have a few bumps with the warranty company but Ramon was very professional and kind and did everything in his power to get us our new water heater in a timely manner. I truly recommend this company for anyone needing a reliable plumber. Also a huge shout out to Nicolas and Chris who came out and installed our new water heater. Thanks to you guys and Ramon I get to take a hot bath today. I truly appreciate you guys

JMD D

3 years ago

Needed water heater replaced on a Saturday they arrived 3 hours after I called . Ivan was professional and did A+ work. You will get top notch service with reliable plumbing. They don’t cut corners and do the work right!

Ruby Velasquez

4 months ago

We called for a faucet install, thought price of $75 per hour was reasonable. Unfortunately the faucet we bought was not the right size. So we went and found the right size after a couple
of hours. They said they would come back to finish (clock would keep running at restarting) and said they would call us to let us know when they had time. Waited till mid afternoon the next day, no call. Called them , still no availability and no call back at the end of the day. So we got charged $100 for the uninstallment of our kitchen faucet. Had to find somebody else which was very disappointing.

Glockbabe

6 years ago

Had a very bad experience, this people only want to take advantage of customers... They like to overcharge double on their services compare to other companies.

Evan May

8 months ago

Called with a major water heater leak the day after my MIL passed away and right before hosting everyone at our house. They were so helpful, came out same day, discovered a lot more problems and spent the entire day and next day fixing it. Very professional, prompt service, arranged for the city inspection afterward, and were compassionate about the whole situation with our family. Would highly recommend and I have used since!

Doris

a year ago

Wow, impressive father-son team, kuddos to Mr. Danny and Ivan! Ontime, courteous, professional, knowledgeable/experienced and friendly, what more could you ask for! They replaced water pressure reducing valve, explained what they were going to do in laymens terms, showed me final work, verified final psi, cleaned up work area, winterized pipes and warranted their labor for 30days. Very pleased w/ their workmenship. Would hire again, my now go to plumbers!! Thank you Mr Danny/Ivan!

DEBRA WILSON

5 years ago

I had a issue with a water leak and called Reliable Plumbing and spoke to Ramon. They came the same day and were able to fix the leak. The two men, Julio and his helper were very professional and knowledgeable .I will be using Reliable Plumbing for everything that need to be done in that department. When you need a plumber you need it right then , what a Reliable Company.

Mike Orona

6 years ago

Brian Tracey

2 years ago

Rosa Bowen

2 years ago

This is our second experience with Reliable Plumbing and both have been very positive. The plumber, Tony, and the gentlemen dispatcher at the main number are both courteous, respectful, helpful, and honest. Don’t hesitate to call them.

Robyn Segovia

5 years ago

Good service and Ramon was quick to set up.an appointment for me. Would highly recommend.

Brian Fields

4 years ago

Had a issue with a leaking refrigerator and had some general questions about a new house. I got a call 20 minutes before the scheduled appointment time to notify me someone was on the way. The plumber Ivan was excellent. They found, inspected, and recommended a needle shut off valve installation. He also checked the water pressure of the house and answered all of my questions. I would highly recommend their services.

Fred Williams

4 years ago

Excellent work and customer service from Albert and Charlie. Took care of my plumbing needs. Will definitely use Reliable Plumbing for any future plumbing services.

Marta Perez

2 years ago

They are awesome and reasonable.

leo camargo

4 years ago

Ivan and Danny were extremely professional, friendly and very helpful. Had a leak in the kitchen and needed to fix it fast. Called Reliable Plumbing based on other reviews and was extremely satisfied. From the initial call to the actual service everything was great. They were able to come and fix the plumbing problem within the same day. Highly recommend Reliable Plumbing.

MC

3 years ago

Called on a Sunday at noon. 24hour advertising but no answer. I left a voicemail with my phone number for return call. 5pm and no call back. I liked that you had great reviews but here i am leaving my feedback.

Carmen Franco

5 years ago

Reliable Plumbing lives up to their name. The plumbers are polite and efficient. I would recommend this company to family and friends.

Victoria Bruce

3 years ago

The company was quick to respond to our water heater leak. Andres was very professional and explained every thing to me about the upgrades that would need to be done to bring our home up to code. They worked with our home warranty company to install the covered replacement and it was a seamless process. Highly recommend them!

Bebe Gaines

5 years ago

A most dependable company and their response time is ALWAYS prompt. The employees are always pleasant and helpful when you ask questions. Used this company many times, including today and Julio was great.

Eduardo Rojas

2 months ago

I cannot say enough great things about Reliable Plumbing. They stand up to their name and are true professionals. Josh and Miggy were awesome plumbing professionals that arrived on time, took the time to explain everything, and cleaned up after they left. Price was fair and work was performed per code. Thank you.

Justin Nevins

a year ago

Ivan and George installed a new hot water heater for us and did a great job. I wouldn’t hesitate to call them again for any plumbing issues. Highly recommended

Brad Cartwright

7 months ago

Plumbers were on time, professional, and efficient. Will definitely call them when needed in the future.

Becky Green

a year ago

Wonderful service. Aiden and Miguel came right over. Very polite and professional. No complaints. I will definitely use this company again

Heather Martin

4 months ago

I have used Reliable Plumbing for multiple services and every one of their guys is amazing to work with. Every single one has taken the time to answer all my questions. Making me feel comfortable with everything. Amazing crew!

Morgan Schaefer

4 years ago

Great service, went above and beyond!

Lucy Snelson

3 years ago

We have been using Reliable Plumbing for over 25 years, and have always had excellent service. However, we had a very simple kitchen sink leak this week. Josh and Andres came and took care of the situation in the usual manner we have become accustomed to. But, they even went a step further and changed a light bulb that had burned out in our garage that we could not reach. They went above and beyond good service, they provided extraordinary customer care. Thanks guys, you're the best!

Cathy Gabriel

a year ago

The Wash

11 months ago

They are professionals. On time and proficient. Another company took advantage of us. Reliable Plumbing corrected everything. Excellent work and plumbers are very knowledgeable. Highly recommended.

Christopher Cervantes

a year ago

Did great work on cleaning back up issues when other plumbers could not.

M. A. Duran

6 years ago

This is the second time I've use Reliable Plumbing and will continue to use and recommend. The customer service and service call provide by this business was outstanding. I was very please that my renters were happy with there service call.

Earl Yager

2 years ago

Albert was fantastic! He came out and very quickly determined the problem with my water heater and repaired it quickly. The problem was that my thermal switch had been tripped but it was kind of hidden so I had not known to reset it or how to find it. Albert showed me what he did and explained everything. He was willing to address any questions that I had. He game me tips of things that I can do as a layman home owner to preserve the life of my water heater. He never talked down to me, and was always friendly, helpful and professional. I would highly recommend him to anyone needing a plumber.

M J

2 years ago

Aidan and Josh were absolutely amazing! Very professional, courteous, and above all extremely knowledgeable. Thank you! We will definitely use you again in the near future!

Rafael Bolio

4 years ago

Albert and Charlie came in to help us install a stove, microwave oven, dishwasher and faucets and angle stocks. Excellent service! Knowledgeable and post important he didn’t stop working on the stove until it pas perfect. Totally recommend this company. Great people to work with!

Paul Davis Emergency Services

7 years ago

Ray, the owner is a crook and thief. He called us after his guy placed a plastic line on a supply side of a water heater and it failed in a $600,000 dollar home. He hired us to come extract the water and dryout the home. This looked great for him to the customer that he was taking care of everything except the jerk never paid us to do the work. The customer, Mr. Trotta, has contacted Ray and I have had to take him to court. The company and none of its members will return our calls, texts or email to pay us. I highly recommend to never using this piece of junk or his company. He is a THIEF. The customer had to file a claim with StateFarm and had to pay the deductible to get the repairs done. Unreal. NEVER NEVER use this guy no matter what the reviews are. I am the owner or Paul Davis Emergency Services. I will update you all after I sue his butt.

Dolores Fuentes

4 years ago

Extremely satisfied with their work. Albert & Charlie replaced our water heater within the timeframe specified. They were very conscientious/respectful about trekking dirt in & keeping work area contained. They had a positive, cheerful attitude. They did excellent work & explained basic troubleshooting & DIY work we can do to expand the life of the water heater. Overall very satisfied and will recommend Reliable Plumbing to friends and family.

Scott Phelps

2 years ago

They replaced my outdoor faucet. Very quick response and it only took 30 minutes. Very professional and reasonably priced.

JUAN CARLOS ULLOA

5 years ago

Excellent service, but most importantly, honesty.
Unexpectedly, my 6-year-old water heater started leaking a significant amount of water. I called several plumbers and as soon as I mentioned water leak they would respond the water heater is bad and needs to be replaced. I started researching on the internet and found out that that statement is incorrect. Most plumbers I called said they would only change the whole thing and refused to come see if it was repairable. Some said they would charge $100 to diagnose. One company actually came and looked a it, and determined it was not the tank rather the gas valve. They would charge me $500 which I thought it was outrageous since a the whole tank itself costs $550. Reliable Plumbing was very professional and came over assessed the tank and determined that in fact it was the gas valve. They charged me $250 for the piece and labor. It only took 1 hour to fix. Julio and his partner even checked the water pressure of the home (most probable cause of making the valve break) and they adjusted the water pressure because it was elevated.

This only made me wonder, how many people is deceived into buying a whole new water heater when in fact the tank is completely fine and the problem is the gas valve which is attached to the tank.

Jonathan Rodriguez

3 years ago

Ivan and Andre's were very knowledgeable and were able to fix the issue with my water heater. I highly recommend them and Reliable Plumbing.

Arturo Ortega

5 years ago

Ivan and Tony did a great job clearing my kitchen sink and gave me tips on how to keep them working properly. Very satisfied customer.

C Villalobos

a year ago

Due to a leak in the attic, which was ongoing for over a week, I needed a plumber ASAP. Another company I had called failed to show up for two days so I tried Reliable Plumbing. They had great reviews on the next-door app. I am completely satisfied with the work they did. Ivan and Charlie showed up on time, were very professional, detected the leak, and repaired the two leaks they found in the attic. Reliable Plumbing will be my go to plumbing company from this point on. Thank you for your great service.

Charles Lee

3 years ago

I ended up renting my house when I moved out of El paso. My tenant called me on the Sunday of Thanksgiving weekend to tell me there was a leak coming from the water heater.
I'm always scared to use tradesmen I haven't worked with before and this time was no different. But i really had no choice. I didn't want my tenant to go without hot water.
Anyways, I'm very glad I called reliable plumbing. Raymond was quick to respond and was at the house and on the job within an hour. They were great about communicating what was going on and laying out my options and their recommendations.
When asked, my tenants also said they were very happy with their services. I'll definitely use them again

Jesse Licerio

2 years ago

Extremely professional and very polite, will definitely recommend them to everyone.

J de Lara

2 years ago

RELIABLE PLUMBING REPLACED MY SHOWER VALVE AND THE SHOWER FAUCET WITHIN ONE HOUR.... -ABSOLUTELY PROFESSIONAL. THANK YOU RELIABLE PLUMBING FOR YOUR OUTSTANDING PROFESSIONALISM. JOB VERY WELL DONE! SHOUT-OUT TO VICTOR!

Kathy Sanders

a year ago

Horrible experience. I called for a leak and they said they will not warranty their work due to a claim about the water pressure. I still let them fix my leak and turned out they cause more damage. Call back to tell the issue and owner was rude and said that they didn't warranty the work. I called Water Company and water pressure was not at where the company said.
Get a second opinion before allowing this company to get over on you.

Bob Thomas

2 years ago

They should be called Rude Plumbing. Ray snaps at you for no reason. Who wants to pay someone so rude a lot of money?

Al Garcia

2 years ago

Tomas Zavala

3 years ago

Was very pleased with the service offered by Ray and Josh. They got here early and fixed the problem quickly.

Kimberly Shaw

5 years ago

This company, while it has a few nice employees who try to do the right thing, is simply not worth the frustration and aggravation. For years, I have had American Home Shield (AHS) home insurance for all of my properties. Unfortunately, AHS uses this company, almost exclusively, and every single time we've had a plumbing problem, it has been a nightmare. But, the most recent problem was the last straw. First they sent an employee who was very nasty about my dogs who were well secured behind a 6 foot fence and then became verbally abusive with me when I tried to get a time estimate for the repairs requested. I had to physically eject him from the building. The next people they sent broke two of my faucets taking them apart to ‘determine what was wrong’ and then they replaced them with faucets that were NOTHING like the high-end pieces I had had before. It took more than three weeks and a letter from my attorney to AHS for them to finally 'order' a proper replacement. They broke it, they should have fixed it right away. Instead, I spent nearly a month without two critical faucets in my home. Next, because the faucet replacement didn’t fix the problem, they came out to check on my pipes. They turned off the water main at the curb. When they did that I clearly explained that there was a secondary water valve to my sprinkler system. I took them to the valve, showed them how it worked and explained that it needed to be shut off before they turned the water main back on or the instant pressure would blow the sprinkler connections. Well, a couple of hours after they left, I went in to my back yard to find it completely flooded - more than ankle deep. One of the main connectors to my sprinkler system was blown. I ran up to the curb and turned off the secondary valve before I lost even more water. Then, the next day, when I called Reliable to complain, Raymond, the person you speak to when you call, screamed at me, called me names and threatened me. Needless to say they are not accepting any responsibility for the broken sprinkler system or the excessive water loss. So, I am now looking at nearly a thousand dollars in repairs to my sprinkler system due directly to their gross incompetence. I have instructed my attorney to inform American Home Shield that this company is never to set foot on any of my properties again. All I can say is - STAY AWAY - IF YOU VALUE YOUR HOME AND YOUR BANK BOOK, STAY VERY FAR AWAY FROM THIS COMPANY!

Josephine Rodriguez

2 years ago

Once again Ramon thank you for the amazing job Ivan and Raven did today with removal of tree roots invading the hallway pipes leading to toilet. Both Ivan and Raven are such professional young men. Great experience. Totally recommend ya'll. Not only Reliable but oh so Reasonable. Jo Rof

Christina Ortiz

2 years ago

These plumbers are absolutely amazing, friendly and so professional. We had the pleasure of working with Albert and Mike. Both of whom are exceptional employees and went above and beyond to make sure the installation of our water heater was done correctly and saved us the most money. Special thanks to Ramon, who takes the time to answer any questions, offer explanations, and provide estimates for anything we needed. We will definitely be using this service again! Thank you Reliable Plumbing team!

Laura Enriquez

5 years ago

They did an awesome job very professional. Highly recommend they show up quick clean after the job was done.

William Bailey

4 months ago

Was not happy with the first guy that came out... then Nicholas and Chris came and saved the day. They listened to what I had to say and problem solved and fixed everything on the spot!

Margarita Malloy

5 months ago

Absolutely the WORST company I have ever done business with! The owner or who says is the owner, Ramon J Pagan, is a complete liar and very rude . He told us the repair was going to be a certain price and when they handed the invoice out, it charged a completely different amount. When I called him to give an explanation of why the invoice was a different price of what it was stated at the beginning, he just keep giving excuses and said that the the excess of charge was made for material (2 pcs if rubber that don’t even cost $10 and a pair of gloves) he couldn’t even provide a detail invoice so just made up what ever he wanted to charge. Do NOT make business with these people if you don’t want to get scammed.

FRANKIE HERNANDEZ

2 years ago

Called Reliable about a clog from the washer to the sewer. I was told it was going to cost 65 dollars an hour. I made an appt for friday between 1 and 5. They showed up about 445. They set up quick repaired the drain quick and were done in about 45 min. The guy (Cueto)hit me with a 125 dollar bill. Cueto told me the extra 60 dollars was for having to go on the roof to unclog the drain. I felt ripped off this was not disclosed at the time the 65 dollar price was given. never again. Beware.

HiTech Ramirez .

8 months ago

Great service highly recommend!

Cindy Regino

5 years ago

Great work done! Ivan and Tony were determined to get the job done. Ivan especially. Hope we don’t have to see them again, but will definitely call them if something else comes up. Will recommend to everyone that needs a plumber.

M C

4 years ago

Ivan and Victor arrived at my house and completed an excellent job. I called on Monday and requested an appointment. I was in no hurry so they scheduled me for Friday; however, they told me if they had an opening, they would call me.

On Wednesday, I received a call that they were on their way (two days early). The first job was easy, a small leak and they had it fixed in about 10 minutes. The second job was a leaking bathtub faucet. I had already bought the replacement when Victor said he would be able to fix it before breaking sheet rock and tile. About an hour later, he was able to fix my faucet without tearing anything apart!!! Not only Victor fixed my bathtub faucet without tearing apart my wall, he saved me money by not using the replacement.

I am very reluctant as I had called other places (Roto-Rooter being the worse!!!) wanting to charge me at least $400+, Reliable plumbing was cheaper, better and professionally done.

You will not be disappointed!!! Thank you Victor and Ivan for a job well done!

Josie Zambrano

3 years ago

Ivan and Andres were fast and very professional. Thank you!!

Christine Jarvis Cain

3 years ago

Reliable Plumbing came to my rescue! I was alone with two sick kids when my water heater died. My home warranty was not responding quickly. Ramond bent over backwards to get me a new water heater fast. I will forever be grateful to him for helping me when my kids and I really needed it!

jesus 92

2 years ago

Ivan unclog our toilet, he was really professional and quick.

Clayton Jones

2 years ago

Excellent work by Ivan. Would definitely recommend them to anyone needing plumbing work.

Joe Romero

3 years ago

Rey and Andres were very professional and responded on time. Explain all my questions and left no mess. Highly recommend these guys!!!!!!!

Maria Trejo

a year ago

Firat time using this company: Great customer service ,fast and reasonable prices

Rosie Mier

5 years ago

Gary and Julio were prompt and courtious, could not take care of the problem because I have to order the part from Moen. But they took care
of another problem promptly when my husband brought up about the shower draining very slow. They told me they would return as soon as I called them when I received the part. Was very satisfied with the service they provided.

Jared Chisholm

a year ago

Ivan and Danny came out. Unclogged a toilet which was clogged by our potty training son. Very quick and professional service. Well use them again whenever needed.

Sean Prescott

4 years ago

This company stole money from me. I changed my payment method from check to cash and they stole my check and had the guts to try and cash that check as well. It was a simple plumbing job didn't know why they had to be so greedy.

Jossi Inthalangsy

5 years ago

Very prompt service!

Ray Duke

5 years ago

Chuy Verduras

a year ago

No good ! Never get their services ! They chrage too much and they do an awful job ! Trust me

David Martinez

2 years ago

Called them in need of service ASAP to my shower. Needed to find a leak. They answered and they were able to send Albert and Mike over to the house within a couple hours. They were very respectful and professional. They verified that I didn’t have a leak in my shower pipes and after they left my tile guy actually found a hole in one of the tiles under the sliding door trim. Very happy with their service and response time. Would highly recommend

Kali Esparza

4 years ago

Rey and Cristian came to work on our faucets. They were professional, friendly, and quick. We will be contacting Reliable Plumbing for any further plumbing issues.

Wesley Loudon

5 years ago

Very professional company. Good price and excellent work. Albert and Charlie were awesome.

Pamela cortez

4 years ago

mia Ortiz

4 years ago

We just got back from vacation only to find our main line was clogged!! Thankfully Julio from Reliable Plumbing came out as soon as possible and was able to help us out. Very kind & hard working team. I highly recommend them. hope I don't have to see them again anytime soon! Thank you!!!

Naomi Brissette

2 years ago

Great service and great prices. Ivan and Raven were very professional and knowledgeable. Went above and beyond, took the time to answer my questions and the job was done in a timely manner. Very satisfied

Ray Horn

4 years ago

Left VM. They never returned my call. Not VERY RELIABLE PLUMBING!!

Vickie Lynn

3 years ago

The owner was rude, mean after his workers broke my KitchenAide Wall oven. The workers were un professional and damaged not only my new oven, but my salto tile floors. Lowes was wonderful and picked up the broken oven and apologized my stress.

Rafael Reyes

2 years ago

Came out on short notice. Had leaking bell valve and they called before to ensure I wanted to proceed. Did a great job.

Sergio Hernandez

a year ago

Sara

2 years ago

Robert Williams

3 years ago

Josh and Refugio were outstanding. They were responsive, fixed my plumbing and charged a better rate than I expected.

Ericka Morales

5 years ago

I called Reliable plumbing for service on a constant leak in our shower yesterday afternoon. Julio and a gentleman were at our home about an hour after the call. Julio was very informative on everything that needed to be done. He was very professional and very detailed on his work. I would highly recommend Reliable plumbing for their work ethic and reasonable prices. Thank you for the great service!!!

Eduardo Gonzalez

a year ago

Ashley Yost

2 years ago

These guys are great! They came out for an emergency water leak. They were quick, and super professional. Very impressed with this company! Highly recommend

Rogelio Tarin

3 years ago

I contacted Reliable Plumbing regarding a water heater gas leak. They live up to their name and were able to show promptly within 2 hrs as stated on initial phone call.

Ivan and and Andres showed up and got straight to work identifying the problem right away, Ivan explained what the issue was and what was needed to repair it. Problem was fixed and the gas leak was resolved in less than an hour. Major props to Ivan's customer service that goes above and beyond to make sure our needs as a customer were met. Will definitely recommend and call again for any plumbing needs!

Jerry

6 years ago

Very disappointed at this local company. Bad customer service especially by this guy they have working for them Raymond. Very unprofessional he was rude. Its a disgrace how a local company wants to take advantage of people when charging for an unprofessional work. I can only imagine how this guy takes advantage of all those innocent people out there. I found out they charge your insurance company their work and extra if you know what I mean, and also turn around and tell your insurance company things you also need that they know the insurance won't cover so they can get another chunk of money from you. Beware!!! Of this scam and you'll see what I mean if they ever get dispatched to your house. Don't be afraid to stand up to them and always get a second opinion. Thank God I did and got them out of the picture. Good Luck

Reneese Ryan

4 years ago

Ivan and Victor were very professional and efficient. They were able to fix the issue! I recommend Reliable plumbing.

Melissa Espino

2 years ago

John Stockard

6 months ago

Had a broken hose bib outside and called Reliable Plumbing to fix it. They were here on time and had it fixed really fast! I will definitely use them again in the future.

Melissa Cervantes

4 years ago

Ivan and Victor came to my house to fix my clogged tub and sink. They were here pretty quick for emergency service, friendly, and got the job done very quickly and efficiently! Well definitely be calling Reliable plumbing back if we have more plumbing needs, and requesting Victor and Ivan specifically!

Sean Gehrke

2 years ago

I really appreciate you guys! Came out late on a Saturday and knocked it out in less than an hour! Thank you again

Ms E

3 years ago

Reliable Plumbing has excellent customer service and awesome employees! I would like to thank Raymond, Tony, Charlie, Refugio and Christian for their professionalism and sincere concern for my satisfaction. They have a customer for life and I highly recommend them for any and all plumbing issues you may have. They are truly RELIABLE!

Adriana Saldivar

a year ago

My main line had a stoppage that another plumber couldn’t get to. I called around and found Reliable Plumbing. They said they were booked for the day, but they could tell I needed help ASAP so they said they would try their best to get to me. Sure enough, they called me in the evening and said they could make it out. They arrived within 30 minutes. Ivan and Danny were so professional and knowledgeable. They knew exactly what they were doing and were able to fix the problem right away! Plus, their rate was incredibly reasonable. One thousand percent recommend!

J Grindstaff

7 years ago

When the service man finally showed up, he wanted to charge me after hours rate, then estimated over $600 in repairs plus almost a hundred bucks an hour on top of that,. Another company did it for 1/2 the price.

Go Bills

2 years ago

Not very reliable. Stopped responding. Glad I went elsewhere.

Eugene Simpson

4 years ago

Great service. On time, very efficient.

Pete Horner

4 years ago

Ivan and Dan were quick, clean and professional.

Stefanie Ferrell

4 years ago

Had a leak in my tankless water heater and Albert and Charlie were fantastic. Got it fixed it no time and super friendly, professional guys. Highly recommend!

Florentino Parra

2 years ago

DeVera Early

a year ago

Danny and Ivan replaced our water heater and did an awesome job. They were very courteous and professional. They took the time to explain how the new appliance works.

Virginia Hertel, PhD

5 years ago

Two excellent and professional brothers who are experts in plumbing! My husband and I enjoyed their company.

Nancy Evans

2 years ago

Have water valve outside that was leaking. Plumber said $375.00 to $475.00 to replace and would call office for exact price. On phone told office prices he quoted and immediately office states $475.00 would be price. When I declined I was told I owed $65.00 for them coming out. While I was writing check price for valve dropped to $308.00. I Gave them a check for 65.00 All this company wants is money.

Krista Vasquez

4 days ago

Got the job done easy and fast, got called out and came the same day! Thank you again Raymond ☺️

Jennifer Sachs

a year ago

After being referred by fellow military spouses in the area, I called Reliable Plumbing when I noticed my sprinkler system leaking post-freeze. My spouse is deployed and I’m helpless with plumbing. Within 3 hours, Joshua and Aidan arrived and repaired my leaky system. (They cut the pipe and added a faucet for the hose) We don’t use the sprinkler system so this was the easiest and quickest fix. Both guys were professional and quick. I’ll be using Reliable again!

Armando Rivera

7 months ago

Eva Johnson

7 years ago

Reliable Plumbing came out to replace our water heater. They were very professional and got the job done quickly. Above all, they are honest. Raymond called to let me know that they did not need to replace a part after all and were going to be issuing us a credit. I was pleased to know that honest businessmen still exist, especially since I would have never known that I was owed a credit. He even called back to check if the credit had gone through. What a professional and efficient company. Don't hesitate to call Reliable Plumbing.

Christopher Ybarra

8 years ago

These guys came to my house to check and fix my water heater. The tech basically opened up the water heater and did a little vacuuming and some hmms and ahhhs then went to his truck. Came back in more hmms and ahhhs then back to his truck. When all was said and done the water heater was in the same state as it was when he came. He even said he was going to charge me to drive and pick up the part that was required to fix the water heater and then approximately 2 hours more to put said part on. So after 130 dollars and 2 hours of hmms and ahhhs I still had no hot water and a promise that he could come back out and fix it the next day, on a Saturday at time and half pay for labor. Worse experience I've ever had with any repair work, period. I called another guy recommended to me by a friend and he came out with spare parts and got the heater working in 30 minutes and charged me a fraction of the cost including the parts needed and no extra charges for coming out on a Saturday night.

Aileen Bermudez

3 years ago

Ivan and Andres were professional and courteous, got the job done quickly.

Carlos Prado Jr

3 years ago

Reliable Plumbing Co., is a really good company to call for plumbing services, especially in an after hours situation. The two techs that came to work on my water heater were not only very friendly and personable, but very knowledgeable, and they fixed the problem in the time they said it would take to fix it... 1 hour! Plus, they helped me with contact info to the manufacturer since it was still under warranty and I received a refund on the gas valve which they replaced, at a $150 credit. I highly recommend them to anybody!

Alfredo Meneses

3 years ago

Ivan and Christian did a solid job on a Saturday prepping for a water heater replacement. Unfortunately the correct size water heater was not in stock so they scheduled me for the next appointment.

Chris Sanchez

4 years ago

Scheduling was easy. Prior to coming over I received a call that Albert would be at my home in 10 minutes. Albert and Charlie arrived and quickly and professionally removed an old toilet and replaced with new toilet. I have used Reliable Plumbing in the past and will continue to use Reliable Plumbing in the future.

Rebecca Cluff

4 months ago

Gris Campos

a year ago

They came out to look at an issue we had with a leaky water valve. They arrived and looked at the problem and estimated between $350-$450 for the job so we scheduled them to return in a week. Meanwhile, we had the number of a plumber that did work for our neighbor so we gave him a call for a second opinion. He completed the work for $85 and problem was solved. Reliable plumbing then calls us back a few days later and was trying to charge us for work done on our house lol. This company seems like they are out for free money. Up charging the client by 300+% and calling to collect money for work that wasn't done doesn't sound like a very reliable company if you ask me. I would recommend being cautious and getting a second opinion if working with this company.

Crystal Taylor

5 months ago

The food got to our table about an hour after we ordered, this was around 3pm. Our food was cold and my daughter's plate was returned and taken off the check. Not sure what was going on the restaurant had a couple of tables, no rush or the appearance of short staff.

D Wise

6 years ago

After hearing a great review of Reliable from my neighbor, I employed them to install a tankless water heater at my home. All the good things I'd heard about Reliable proved to be true. They did great work, showed up when promised, and the final price was below the original estimate. Raymond from Reliable even called me about a month to followup and assure all was still satisfactory. Hire them. You won't be disappointed.

Prab’s S Raj

5 years ago

Very professional and great customer service. I would highly recommend Reliable Plumbing

Les Stewart

3 months ago

Reliable plumbing came out to troubleshoot and repair a sewer line leak in our 1916-built home. The crew was highly professional and courteous, and they kept me informed about their progress and any issues where they needed my input. Notably, they always announced their arrival and departure from our home whenever they needed to leave. No surprises.

Lang Gutierrez

3 years ago

We research online and chose this particular plumbing company to fix a leak in our home. They called us back immediately, set up an appointment, showed up on time and diagnose the problem and had it fixed right away. They were prompt and worked honestly and diligently and we appreciate their business very much.

Eric H

5 years ago

I reached out Reliable Plumbing to repair a couple of items. They responded quickly to our emails and phone calls. Their work passed a home inspection thus taking the pressure out of selling a house from 1,500 miles away. I recommend Reliable Plumbing for your plumbing needs!

VirgoEPJR

a year ago

I appreciated the courtesy and great service by Ivan and Danny. Got the job done and in a professional manner. You have two valuable employees. Thanks again.

Christina Ramon

6 years ago

We called early in the morning with a toilet malfunction. Ivan came over less than 20 minutes later and did a quick assessment. Within two hours, we got everything fixed! They were fantastic! Definitely recommend.

Juan

6 years ago

The owner of this company Raymond is a new kind of thief. This person will refuse to give you a final price until he has done the work, then he takes advantage and overprices. We had agreed that he would charge us $65/hr to install a water heater, plus parts. At first he said that he was going to charge us $100 dollars to pick up the water heater from his supplier, but when I told him that I would pick it up myself, he suddenly told me that the water heater was actually delivered to his shop?? Very fishy!!!!!!!!! Once he got to my house about 4 hours late for our appointment, everything went as planned. His workers installed the water heater and then decided to charge me $440 for the work that took them 3 hours. I had to pay him for 3.5 hours because he charges from the moment his minions leave the shop. So, at 3.5 hours x $65/per hour, that should have been $227, plus parts. I paid him $440 because according to this thief, $113 was for parts, and $100 was to return the water heater. ONE HUNDRED DOLLARS, to return the water heater. Raymond never mentioned this charge when I asked him about the cost, but later out of nowhere, he applies this charge. After arguing with this donkey, I asked him for a detailed invoice of the charges. Get this, the guy said that if he was going to give me a detailed invoice, he had to charge me tax on the work according to the Tax Comptroller Office. At this point, I was furious and he didn't care. He told me, I can tell my guys to uninstall the water heater and leave it at that. Wow.....just to get it his way, he was willing to spend extra time just to uninstall it. This guy had already made up his mind to over charge me. Raymond is an obsessive liar that will take advantage of his customers. Make sure you get a signed proposal before you get taken advantage of.

Bill R

a year ago

Josh arrived on a Saturday to quickly replace a refrigerator ice spigot. The work was fast, clean and well done.

David Johnson

3 years ago

Laura Eisbrenner

4 years ago

Albert from Reliable was right on time, explained everything he was doing very clearly and was quick and efficient. This is the second time I have used Reliable and I will continue to use them in the future.

Jose Ruiz

3 months ago

Noticed a leak under my kitchen sink. Reliable plumbing came by the same day we called. Changes the garbage disposal, fixed my issue in timely manner. Very professional, polite and clean work. I highly recommend them for your plumbing needs

Jose L Arias

a year ago

Had a leak due to a busted pressure valve nonetheless we called our insurance they connected us to reliable plumbing .Ivan and his dad were sent and they did a quick and great job. Took them about 45 minutes to get the job done.

Philip Gosvener

8 years ago

Our drain had been clogged for some time but hit the breaking point Friday night. We called these guys at 7:30 am and they were here at 9:30 am, they snaked the drain and had it back working and charged a fraction of what Mr Rooter was going to charge when we had an estimate done a few months ago. Water was everywhere and they cleaned that up too. Thanks!

Priya Raj

3 years ago

We wanted to change the sink erator, since the motor is gone. We called reliable plumbing, they responded very quickly answered all my questions. They gave me a time slot in the afternoon, since they finished the work early in someone else's house they immediately called me can we come in the morning hours. I said yes. When they came down they gave me a price which I wasn't able to resist and says yes to change the sink erator. Rey & Joshua those were the technicians who came to fix it... Did a wonderful job in less than an hour. Thank you so much.

Jennifer Graves

7 months ago

This company and their staff are awesome! They are efficient and take care of business!

Ken Redmond (and Maria Elena)

2 years ago

Professional, Courteous, Informative, Reliable!
When I discovered my water heater leaking, I called Reliable Plumbing and spoke with Ramon Pagan. A short time later a work crew from Reliable Plumbing arrived. Within minutes they were able to access the situation, drain the remaining water from the water heater, explained all my options, and took measurements for a replacement unit.

During the entire process the workers were very professional and clearly explained every step they were taking to assist us. They took measurements of the water heater space and again explained our options. They said they'd take all the information to the office and I'd receive a call for the next step...

The next morning Mr. Pagan called and again explained in detail all my options. He quoted me a very reasonable price for a new water heater. After I agreed, a work crew was dispatched to my home with a new unit.

Again the work crew were very professional, courteous, informative, and reliable. They quickly completed the installation of the new water heater and cleaned up completely. We highly recommend Reliable Plumbing of El Paso, Texas.

Reyna Montano

4 years ago

Rey and Christian went above their service call. Very professional and knowledgeable in assessing the problem with my water heater. Also, very patient and courteous in explaining the detail work that has to be done considering that it was a late service call. Much appreciation.

Harry H

3 years ago

Chose Reliable not only because of the positive reviews, but the responses to the negative reviews. I live out of town, so I was very careful in my selection. To me, how an owner handles negative reviews speaks volumes about their pride in workmanship, professionalism, and care for their reputation.
Albert and his apprentice Aiden showed up on time, to fix a clogged sink & tub. Through the course of their work they not only fixed the clogs, but showed me why they occurred (non-licensed plumber using the wrong piping); found and fixed a leak from the tub; and changed out a part on the toilet causing it to waste water by running constantly. Both were very professional; Albert took the time to explain the work being performed; and they cleaned up after themselves. They will definitely get all of my future business. Thanks for the outstanding work at a great price!

Allen Fields

a year ago

The name of the business says it all they are very reliable - show up on time do the job completely, professionally -and clean up afterwards, thats why I've used them for over 20 years. I highly recommend them for all of your plumbing needs

Ronald Haugen

7 years ago

Water heater died about two weeks ago. Reliable came out same day and replaced for about half the cost of other company estimates. Did a good job...made sure everything was cleaned up when job was done.

Eugene Hernandez

4 months ago

Reliable plumbing did a great job replacing my water heater. Great workers and great workmanship. Definitely recommend!

Ken Fabela

7 years ago

The guys at Reliable plumbing are very professional and courteous plus always on time. They did a great job installing a dishwasher and garbage diposal.

Susan May

9 months ago

Nick an Chris did an outstanding job getting my furnaces and water heaters up to code. I would recommend them highly.

Will Daugherty

2 years ago

Caleb Dry

4 years ago

Very quick took like less than 10 minutes. Very professional told me what we’re the problems what need to be installed

Mark Panoli

5 years ago

Albert and Ivan with Reliable Plumbing were quick, efficient, courteous and professional. They provided high quality service and material. They came out late at night on a Friday around 10:30 pm northeast El Paso. I was very satisfied with their work and would highly recommend them! Definitly will call them again if needed.

J P

5 years ago

Ivan and Tony were great, very quick and professional. Thanks guys

Kimberly Jade

3 months ago

Great service and communication. I will definitely be calling them for any plumbing needs from here on out.

Michelle Rodriguez

a year ago

Ivan and Danny did an excellent job unclogging my kitchen drain! Would recommend.

Rita Hinojos

a year ago

They were very professional and answered any and all questions we had. Very clean and thorough. We will definitely be using them in the future. Thank you Tony and Luis! We are very happy with the services you provided.

Nick Perez

7 months ago

Horrible experience they were set up through my home warranty, called them to follow up on the claim and the guy answering the phone is very rude and condescending. And they wanted to charge $890 to install a water heater. Do yourself a favor and go elsewhere.

Paul C

7 years ago

TERRIBLE. What a joke. I spoke to Raymond and explained what was broken with our toilet. I texted pictures and clearly detailed the make and model of the toilet ahead of time. He said he was personally going to fix it. Instead he sent two other guys who did the EXACT same thing we had already tried...for TWO hours...then they gave up, called Raymond who explained that they couldn't fix it (no kidding when they did the exact same thing we did). The kicker was that Raymond still demanded to be paid for labor.

So, if you want to pay money two watch ineptitude and poor job performance at its best, the UNreliable Plumbing is the team for you.

Don't pay ahead of time and if they don't fix it to 100% satisfaction, definitely don't pay.

Pammy Campbell

4 years ago

Tony and Ivan saved the day; fixed the sink, replaced the faucet, and as a bonus, fixed the dishwasher that now has hot water.

Esther Ledezma

9 months ago

Nick & Chris did a great job!! They were very personable & answered all my questions!

Margie Yetter

6 years ago

Had a great experience with Reliable Plumbing. First time was to install a dishwasher and I called them again because I was very pleased with the installation. Victor and Oscar were courteous and professional. This time they replaced a leaky faucet and installed a water pressure regulator. Work done was clean and efficient. Cost was less than the original quote. I highly recommend this company.

Artmon CG

4 months ago

This company should changed to un-reliable. They tell you they will be there between 8 and 5, they say they will fix it within a few hours a we end up waiting 5 days with no shower before these guys could finish the job. On top of that their attitude is the worst. I do not recommend this company for any services. Save yourself money and frustration and go with an actual reliable company.

Linda Brillante

2 years ago

Arrived when scheduled, work ethic and polite. Give senior or military discount. Very busy but they try to get to the home as quickly possible

Carola Lambert

3 years ago

Aidan and Albert came to fix my clogged shower drain. Very nice guys, had it done within 30 min, cleaned up after themselves. Highly recommend.

Angel Perez

4 years ago

Our technician Albert installed a water softener filtration system and a tankless water heater, the whole process was amazingly easy, he was very professional, polite and patient. I would highly recommend this company to anyone i know!

Amanda Portillo

3 years ago

Very professional. Fixed up the issue right away and was very polite and friendly.

James Avila

4 years ago

Great service friendly quick and fixed.

Mario Munoz

3 months ago

Thanks a million Ramon for sending Nicolas. Very professional. Can't get over the prices. Excelent!! Thanks a million. For sure you'll here from me again if I have too.

Sam Stewart

3 months ago

Reliable plumbing has been doing our plumbing repairs for the last several years. Relaible plumbing is the only plumbers that have been to our home.
We have had 8 water leaks due to faulty pipes from the PEX pipe manufacturer.
Relaible has alway been there to help us out, they are affordable, professional,
and always does what they say they are going to do. I recommend Relaible plumbing to all my family and friends.
We completely trust them.

Cindy Hernandez

7 months ago

Tony and his trainee were very friendly and professional. They got my plumbing issues resolved faster than I had anticipated. I highly recommend their services, it was a pleasure doing business with you all. Thank you

Mary Ann Gallegos

9 months ago

Reliable Plumbing did an excellent job installing our new faucets. They were prompt, professional and didn’t make any mess. Best of all, we couldn’t ask a better price! Cristian and Charlie explained the operation of our touch free faucet and ensured everything was in working order before they left. Thank you!

Manny Soltero

2 years ago

Reliable Plumbing is a first-class business. They are very quick to respond and do a very nice job. Get Aiden to do your work - good guy.

Alan Hotaling

3 years ago

Called on a Saturday with no hot water pressure. Very professional and helpful. Raymond dispatched Tony and Oscar who arrived within the hour. They had the problem fixed in 30 minutes. Very helpful, answered all my questions and conducted themselves at the highest professional standards. Highly recommend Reliable Plumbing. You won't be disappointed. Very pleased, great job!

Ruben Camacho

a year ago

Ramon was courteous and very poljte. He was up front about his quote. The plumbers he sent were very professional and understanding. I would recommend them to my family and friends. Thank ypu Reliable Plumbing!

Cody Kimmel

3 years ago

Would highly recommend.. extremely professional and efficient. Very polite and respectful. Ramon and his partner were fast and made sure the job was done right. Thank you!

Nathaniel Douthitt

2 weeks ago

Mary Daugherty

4 years ago

Awesome service!!! Guys were super nice, fast, professional, and clean!!! Super happy with the work done! Totally recommend!!!

Billy Solis

6 months ago

We have had such a great experience with Reliable Plumbing we had used them several times. Christian, Charlie, Josh and Miguel are such professionals again 100% Recommended.

erk

4 years ago

Friendly,,,,great job,,,answered q's,,,explained,,,trust,,,good price,,,,,like they are opened 24 hrs,,,,thanks Ray n Christian,,,great job,,,thanks Reliable Plumbing,, will use from now on

Cesar Jara

9 months ago

Very quick to respond, polite and did everything possible to get us taken care of same day.

Ted Loera

3 years ago

Terrible experience with this company ESPECIALLY with Ramon (The OWNER) extremely rude.

JoJean Butler

7 years ago

I would Highly recommend Reliable Plumbing to anyone! They were very prompt, professional, and did an awesome job with my water heater installation. The owner was attentive to any question that I had.

Kim Samari

7 months ago

Reliable plumbing saved our Christmas this year. I called 8 different plumbers, no one responded as fast as Reliable and they replaced a whole water heater on the spot. Thank you so much 😊

Melanie S

2 years ago

Reliable plumbing was contracted through our home warranty company to address a leak from an upstairs shower. They diagnosed the problem and then stated they needed approval from warranty. They called a week later to say they had approval but couldn't return for another week. They arrived on appt day(2 weeks later)and asked my husband for payment prior to starting. He works from home and was on a meeting and told them he would call the warranty company to make payment when he was done. They refused to finish the work without payment and left. My husband called the warranty company and was told that WE ARE NOT TO PAY THEM DIRECTLY according to our agreement. So frustrated. We have two holes in our kitchen ceiling, a shower that is dripping non stop and fully out of operation and a huge hole in our bathroom wall. Now we have to wait for the home warranty company to try and find another plumber to finish this mess. DO NOT RECOMMEND. COMPLETELY UNPROFESSIONAL.

Sue Bitticks

5 years ago

I have been looking for a reliable (pun intended) and affordable plumber since my husband passed
away ... purchased a new microwave from Lowe's and Reliable Plumbing did the install. I can't say enough to express my appreciation -- Julio and Garry arrived on time, performed the installation in record time, cleaned up afterwards -- and, I might add, were very good company for me while they worked;-) I definitely recommend Reliable to anyone and everyone; and they will be my go-to for all future needs.

Cadist Creations

5 years ago

The men who came to fix my garbage disposal were incredibly professional and quick about their work. Thank you, Oscar and Ramon, for doing such a wonderful job!