Best Faucets in El Paso TX

Great customer service and options when it comes to pricing, it all depends on the job though

We originally thought most of our kitchen was going to be torn apart to get to the pipe but they were able to find a different route and not only saved us money but time, our kitchen was up and running the same day!

Excellent service and very reasonable price. Finish the work within one hour. Thank you!

I was very pleased of the work and attention this company did for me. They are very knowledgeable of what I needed. I definitely recommend him to any one needing assistance in plumbing services. Very pleased and satisfied.

I called Roto-Rooter and they came the same day to look at my issue and gave me an estimate. Arturo was very nice and professional. He answered all my questions and got the job done well. I will be using Roto-Rooter and requesting Arturo for any future needs that I have with plumbing. Thank you!

As a consumer, I have the right to know what I am paying for and to try to get the best price for the products & services I spend my hard earned cash on. Apparently Sunrise Plumbing feels otherwise. My retired parents had used this company for over 35 years and Sunrise replaced the swamp cooler, the furnace and the last hot water heater in this house so I had them give me an estimate for a new hot water heater, and also set up an appt for them to service the A/C. I was advised over the phone it would be $1500.00 for the hot water heater install. When I hesitated Carmen advised me that she had held up ‘the schedule’ to work me in for both jobs at the same time... I thanked her for her consideration. We scheduled a date and I was promptly asked how I would be paying. After speaking to my sister & a neighbor I wondered why the charge was so high as it was almost twice the cost either of them had paid. I made another call to Sunrise a couple of days later and asked for a breakdown of the charges as it was never provided, she did so but it required a call back on her part. I called Sunrise on the morning of the install NOT to cancel or ask if they were still coming (they were late but that was not my concern), I called to see if I could possibly get a better price and I told her I liked the work they did, which I do. I SPECIFICALLY told her NOT to cancel my appt & to make sure they come out because I needed the work done regardless. It required another call back from her to get an answer to my last question and 15 minutes before they were supposed to be at my house I was told by Carmen:
1. No price reduction... I replied okay (I still needed hot water...)
2. No appt.... she/they cancelled it! She said “I sent the guys out to do other work instead because you seem unsure”.
3. I was also told that “I should go find someone else to do the work cheaper but to make sure they pulled a permit”. Yes, she actually said that to me...WOW.

I have over 30 years of great internal and external customer service experience. I have successfully built lasting relationships at every company I have ever worked for. NEVER have I seen such blatant, disrespectful, deplorable and unprofessional behavior from a BUSINESS. Her/their response to a simple yes or no question was uncalled for and spiteful, to say the least. Good luck with that attitude...

They have taken care of our plumbing needs for years and years, always been able to depend on them. They do good work at a fair price. And they guarantee and warranty their work... And actually are reliable on this. A couple of times we've had to have them come back out, and they came out and addressed the issues to our satisfaction with no hassles. Now that's customer service and they stand behind their work. Thanks new age!

I was anxious to get a plumber to my house and Rockys was my first call. Waited all afternoon and my call was never returned. So disappointing especially since we did so much business with his dad. Not very professional, in my humble opinion.

Art was funny