Best Heating Emergency in Durham NC

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Fantastic service!Our toilets were old (original to the house), and they were semi-functional. Not good!I called and in 3 days I had 2 new toilets! Fred was knowledgeable, fast, and he left no trace once done.I highly recommend Streamline!

The technician (Donnie) was GREAT! He took time to explain what the problem was and offered different options for solving it. Thanks ARS☺️

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Super responsive to our inquiry regarding a new water heater and were at the house replacing it within two days.

Awesome company! Got us in the next day! Peter was super nice and super fast and honest with what should be done and where our system stands! Great service all around!

Christopher White went above and beyond. It was extremely hot, job was late in the day into the nighttime hours, and Christopher did not cut corners. He was extremely professional.

Did not accept job

Corey was great; very friendly, respectable, on time. Nothing more to ask for!

Excellent service! Called @4:15pm on a Sunday, he was at my house by 5:00 and had the issue fixed by 6:30, including a run to get parts. All for an absolutely reasonable price. Can't recommend enough.

Quick response. Very professional, knowledgeable and caring. We called for a plugged drain. It was diagnosed and unclogged with efficiency. We are grateful to H3 Plumbing & Mechanical.

I can't say enough about Jordan Plumbing. Jeffrey is extremely knowledgeable and efficient. I've used the company several times and every time I've been extremely happy with the service. This last time we had raw sewage coming up a drain in our basement. I purposely waited four days (as Jeffrey was very busy) to make sure we got Jeffrey to take care of our problem. He had a machine that cleaned the blockage in the pipes, and he checked several pipes next to our septic system to make sure everything was good. Jeffrey is a plumber I trust explicitly.

My A/C went out in my home and I called several companies in the area in attempt to get a technician out to fix it. Either they were closed or booked while some didn’t answer the phone. I called Piedmont Metro and explained my situation to the secretary and told her I had a child here with medical issues and it was imperative that someone came out as soon as they could. The owner Robert called me within 20 minutes and told me that I had a bad situation and he would assure we would have A/C that day. His crew showed up and replaced my whole unit. Two weeks later we had another issue with the air, found out it was an issue on our behalf, they came back out and fixed the issue to ensure we had air for our little one. Definitely a great company and put their customers first!!! Thanks a lot guys!!!

Came quick and fixed us up! Masks and social distance too!

Excellent service. Called on a Saturday at 1pm and plumber here by 5. Joseph was first class. Evaluated and provided estimate on the spot. Picked up the parts needed and finished quickly. Asked if anything else needed looking at and had him replace the toilet valve. Offered to inspect the hot water heater and provided his evaluation. Could not be more satisfied. Will spread the word to others about this company and staff.

Very good service! Very dependable, very reliable, highly recommended!

I had a clog in my drain line and they came out on a Saturday to help me. Their pricing was reasonable and the technician was on time and explained what he was going to do to fix it. Scheduling was easy and the staff was very friendly. I would recommend this company if you need a plumber...