S T

2 years ago

I called just as they were opening. I feel lucky that they arrived a few hours later. My heat was working again within 15 minutes of their arrival.

Peter Hall

3 years ago

Robert showed up promptly at 3 as scheduled, and had the broken pipe replaced in less than half an hour. No more waterfall!

Jerry Mckinney

5 years ago

Michelle Morrow

a year ago

denver shelton

6 months ago

Amazing, quick to help us anytime and arrives usually in the same day or next day, front desk parts crew are very knowledgeable and knows what I need, friendly, reliable, patient, kind. The field crew are so talented and work the entire time they are there. The owner was so interested once in what we were doing, he spent an unexpected long time outlining what we should do, and it worked perfectly. They are like family and I recommend them to the folks in our church where I Pastor at First Assembly. You won’t be disappointed calling on them in your time of need, they are the best anywhere!

Jon Hill

4 years ago

Received same-day response and excellent work.

Barbara Hancock

3 years ago

Jenny Levy

3 years ago

Communicate well and efficient

Johnny’s Channel

4 months ago

Amazing service! Thanks guys

Amy Russell

3 months ago

William was my repairman and he was knowledgeable and efficient with his time. Best of all he was very personable! Highly recommend Brown Brothers

Priscilla Parker-Price

a year ago

air condition replaced

jarondone

a day ago

Jeremy Wickersham

2 years ago

Shawnte' Austin

3 years ago

I called numerous companies and Brown Brother's were the only one's to actually answer the phone and quoted me a reasonable price. Everyone from the person who answered the phone to the man who came to my house were very professional. Being a first time home owner I had no idea what a backflow pipe was. Jonica was so helpful, as well as the gentleman who came to my home. He looked everywhere he could for the backflow pipe all to find out I didn't have one. I would highly recommend Brown Brother's to anyone.

Jan Humphries

2 months ago

William Yount

a year ago

They performed well and in a timely fashion!

JoAnn Fafrowicz

10 months ago

Brown Brothers installed a wax ring for my toilet with a very quick response time. Appreciated the sense of urgency and expertise.

Bronwen Blass

a year ago

Jan Little

2 weeks ago

Brown Brothers always does a superb job, no games, just straight forward help.

Renee' Dennis

2 years ago

Joseph Slade

a year ago

Very good company

Jefferson Maddry

4 months ago

Marshall Boon

4 years ago

Jennifer Whaley

a year ago

I asked Brown Brothers to come out and look at my central air unit after I was told by another company that my unit would need to be replaced at a cost of close to 5k. The service technician took a look at it and told me there was just condensation that caused it to shut off and that I didn't need a new unit at this time. They saved me $$$ and I will recommend them to anyone who asks! Editing to add that my unit has been running fine and it's been over a month!

Sam Schmitt

3 weeks ago

Really great service. Fast, transparent, excellent fix at a more than reasonable price.

Don Williams

4 years ago

Kat

a month ago

Brooke Myers

2 years ago

Been using them since 2005 not one issue with repairs or replacements.

Crash FPV

5 years ago

A great company to handle any and all of your plumbing needs!

Audrey Sanders

a year ago

Thanks for always being there

Laura Cunningham

4 years ago

A bit pricey but they are always on time, courteous and well informed....we know we can count on Brown Brothers for all our plumbing needs.

Joseph Bland

2 weeks ago

Emine Bolohan

a year ago

The team of Franklin and Harold arrived on schedule, were very friendly, professional, and really careful and respectful of my property. They got the job done! I would highly recommend them and Brown Brothers Plumbing and Heating to everyone.

Claudette Johnson

2 years ago

Avi Chakranarayan

a year ago

nicholspm1

3 years ago

Very professional and knowledgeable. Got the job done quickly and efficiently.

Valerie Brown

3 years ago

Erica Montgomery

a year ago

Jill Simpson

a year ago

Raphael Johnson

a year ago

Recommended for all things plumbing

Pete Susca

2 years ago

L

10 months ago

Honest and experienced .

Linsey Hughes

3 years ago

Michael Petrichko

a year ago

Installed new central air unit. Workers were great and professional and boy they worked hard in the heat. Company was easy to deal with and Alex was a big help in coming up with a new unit.

Paul Phillips

8 months ago

Leak was found in the ground and repaired in a timely manner

Eugenia Fishel

a year ago

Checked my furnace.

Leena

5 months ago

Laura Dennison

a year ago

Brown Brothers fixed a leaking bathtub faucet that 3 other plumbing companies told me they could not repair! Not to mention they were on time, fast, and polite. They will be my go to company for all plumbing needs moving forward!

August Burns

4 years ago

Always pleased with Brown Brothers! Quality job!

Mary Little

5 years ago

Excellent and truly expert service!We also appreciated the clear and patient explanations provided to us by your person.Now we are set to sail through the rest of the summer and into the fall and winter, knowing that you have our HVAC system in great shape!Many thanks.

Jason Brent

8 months ago

Randy Trumbower

3 years ago

Juan Alva

3 years ago

Evan Ferry

a year ago

Very helpful!

Lucy Williams

a year ago

Installed new Air Handler in attic and new Air Conditioner outside. Very professional and non-compete prices. Courteous and efficient.

Donna Rose

4 months ago

We had to have a well decommissioned and they did a great job. Would call them again if needed.

Utibe Udoh

a year ago

Very dependable and well knowledgeable.....A1 WORK! THE GUYS WERE GREAT! 5stars all the way!

Edward Cerne

4 years ago

Scott Anderson

4 years ago

Excellent plumbers

Richard Bruch

4 years ago

Great responsiveness. Same day service with experienced plumber when needed emergently. Have had this responsiveness twice within the last six months.

Stacy Murphy

a year ago

Brown Brothers is always responsive and very professional. I really appreciate their expertise and fair evaluation of options for fixing the problem. I feel like I can trust them

Ben Flemr

11 months ago

They were on time and got my backflow repaired and tested before my office opened for the day. Great service

Michael Law

5 months ago

Brown Brothers evaluated and resolved a water pressure issue for our residential property. Service was punctual, courteous and professional.

Gary Tiller

a year ago

Our sewer pump failed over the weekend. Curtis was a great help in temporarily repairing the pump until it could be replaced during regular business hours the following week. He arrived in a short time, was professional & very knowledgeable. Our system was fully repaired the following day. Very satisfied.

George Gopen

2 years ago

The men who came were courteous, competent, and quick. They were a real delight.

Equiventure Quail Roost

3 years ago

Deborah Gold

3 months ago

Fast and on time. Great service!!!

Cathy Davis

a year ago

Amy Scurria

5 months ago

The gentlemen who came out to fix our leak were professional, efficient, and communicated our options very well. We will definitely hire Brown Brothers again.

Tracey Callison

2 years ago

Always a joy to work with them. Fast appointments, knowledgeable servicemen, and the best repair for the circumstances (ie enough to get the house sold instead of replacing a whole system). You pay for quality but when it comes to plumbing it’s worth it.

Ian Hunter

a year ago

Jackie Pollard

3 years ago

Elizabeth Gnatekmorey

2 years ago

Bill Kerns

3 years ago

James Strickland

a year ago

I can always count on Brown Brothers for all my HVAC and plumbing needs. Shaun in very helpful in determining the root of the problem. Their associates are very dependable and they know what they are doing (doing it right the first time), All of their associates are courteous and punctual. I am very satisfied with the results of my service calls.

Alice Poffinberger

4 years ago

My trusted plumber. Efficient and courteous.

Michèle Longino

a week ago

une excellente compagnie qui a servi ma maison depuis 1989!

Joshua Schaffer

2 years ago

Joe Larson

2 years ago

Carol Cunningham

2 years ago

Good experience. Installed new bidet and put the toilet seat back on..

Ben Forte

a year ago

Perform my annual Backflow testing.

k johnson

2 months ago

Great experience. Service was performed on the same day that I called. Plumber was knowledgeable, explained what he was doing and very professional. I highly recommend.

Logan Swisher

10 months ago

Good job. Completed when and as promised.

Glitter P

2 years ago

They're great & will make sure your plumbing issue is fixed!

Kevin Bircher

2 years ago

Quan DaShytt

4 years ago

Jerry Haden

a year ago

Their technician Will flushed our tankless hot water heater. He was polite, professional, and did what he came to do. Nice experience all around.

Derkey Ratliff

a month ago

Fran Wilson

4 years ago

I received great guidance, given with wonderful courtesy.

Nancy Hargis

3 years ago

Peter Chauncey

5 years ago

Effective service with capable & pleasant staff with very good communication during all stages of the HVAC unit replacement they completed for us.

Regina Evans

2 years ago

Sherri S

4 years ago

Mike Dusetzina

4 years ago

They are the experts and perfectionists to boot.

Jorge Duran

4 months ago

I needed a new toilet install and they were great.

Richard Lyman

a year ago

AC went out overnight. I called first thing in the morning and Alex showed up & fixed the system that afternoon. Will be using them again.

Andy Stewart

3 months ago

Will our plumber was patient, thorough, and insightful as he worked to understand and resolve our plumbing and sewer issues. He is a credit to your company.

Renee Russell

3 years ago

Cecelia Murray

a year ago

Just had them come out to give us an estimate for a job.

Scott Kolmar (OSO)

2 years ago

Curtis and his associate arrived on time, performed preventative maintenance on my tankless water heater, and unclogged a sink drain. They were helpful and professional!

Nina Kamberos

a year ago

I’ve received wonderful service from Brown Brothers on my boiler. Everyone who come for the annual tune up has been completely competent, knowledgeable, and reassuring. Our system has been in good and honest hands . .More wonderful work by Brown Brothers on my boiler. Jerry knows this tradecraft backwards and forwards, and I always feel secure once he’s checked my system out and tended to the rust. His assistant Luke was excellent as well, knowledgeable and observant, with a sense of responsibility rare in a young man. I feel lucky to have had them come.Jerry is such an expert with such a wealth of experience that it’s a privilege to have his assistance. On his latest service trip, he performed the maintenance on our tankless water heater. I feel so secure in knowing that the upkeep is in his hands.

Delores Osuorji

a year ago

Katherine Niblock

4 years ago

Jeanne Foster

2 years ago

They showed up on time. The price quoted was what I was charged. They cleaned up, they were polite. I am very happy overall with this experience. Just that they actually called me back and showed up on time is way more than the other companies I called did. A friend referred me and that is worth more than any advertising.

Julie

2 years ago

Very thorough explanation of the problem. Friendly customer service and technicians. Responsive to questions and needs. Thank you.

John Stasko

4 years ago

Brown Brothers has always been courteous and professional. I worked with this company at my business and my home. They listen carefully to your needs, dispatch the right people and if there is any type of glitch that correct it immediately. This is a good company.

Leonard Beeghley

3 years ago

Alvaro Ovando

a year ago

Megustaria que pregunten cual es el problema antes de espesar a contar el tiempo

Martha Pickett

2 months ago

Mays D

4 months ago

I haven't received the invoice yet. But the team that came was very knowledgeable, detail oriented, efficient and professional.

Kenneth Hines

a year ago

I have used Brown Brothers for my HVAC and plumbing needs for many years. They have always been very responsive when called. They provide excellent service and I would recommend BB to others.

Theresa Dunn

a year ago

Great customer service very professional and informative.

Benjamin Staples

4 years ago

Darylene Harris

11 months ago

After numerous attempts to get an estimate I finally connected with someone. The co has received lots of positive reviews which I why I kept trying to get an estimate.

Regina Wheeler

a year ago

These guys had the problem correctly diagnosed in my 100 year old crazily plumbed house within 5 minutes of arrival. When it turned out they needed heavier equipment, they hustled to get it, get back and finish the job. They made recommendations and took pictures, very proactive in a professional way for future corrections to bad plumbing in the house but no pressure. Kyle and Howard. My new plumbers. Thanks, guys!!!

Ellen Tezai

4 years ago

Very courteous and professional.. fixed my plumbing issue in s timely manner . Would definitely recommend to anyone in need of a good honest company.

Janet Goral

3 years ago

I was very happy with working with your team. Thank you so much for helping me with this need. Bobby was great! 😊🌺🙏

ayorinde medaiyese

4 years ago

Charles Brown

2 years ago

Job was done on time for reasonable price. Tech was friendly and professional. Definitely would use them again .

John Bradfield

4 years ago

strouse campbell

11 months ago

Been working with them for years, and they have managed many water emergencies for me. Great customer service in the office.

Chip Harris

2 years ago

Jonathan M

4 years ago

Bill Pegg

a year ago

Our septic line from the house to septic tank was clogged resulting in backflow in toilets and tubs.... a very unpleasant situation. We had contacted our longtime plumbing service who came to our house 4 times and each time led us to believe that the problem was fixed. Finally on the recomendation of a friend we contacted Brown Brothers. Franklin and Howard knew exactly what needed to be done and they knew how to do it. No messing around. Efficient, courteous, knowledgeable....I could go on with my compliments, but I’ll wait until I get the bill and then give it some time to settle in.... see how things go for a few months and then I’ll put out an update.As of this writing, it looks like Brown Brothers will be our “go to” plumbing service providers and probably HVAC as well.Bill P.

Emily Oliver

4 years ago

Jess Cavaloveya

4 months ago

I have officially found my favorite repair team!Ron came to service my HVAC as my drain pipes were clogged. He showed me some tricks, cracked some witty jokes, and explained everything he was doing just because I was curious. Such a genuinely helpful person who also has 30+ years experience.. definitely someone you want on retainer! And the price was great too for all the knowledge I got on preventative maintenance.

Canastas Chicken

a year ago

Len Stanley

3 years ago

I am sure glad there is a company around who still services boilers. My vintage 50's boiler works like a champ....but IF and When something goes wrong...they are there!!My only complaint is that...true to many opinions...they ARE a more expensive HVAC company than many others in the Durham area. But...good job !!

Anita Chase

3 years ago

Ron Lang

5 months ago

Very easy to work with and turnaround with my job was very fast. I have used Brown Brothers more than 20 years and have been very happy with their service.

Patrice Tudor

a year ago

Lennis Harris, Sr.

3 years ago

We’ve been using Brown Brothers for years. They are very dependable, professional and do great work. I have highly recommended them to family and friends and will continue to do so.

Brittnee Rambo

3 years ago

Luis Ramirez Lopez

11 months ago

Barbara Lovelady

7 years ago

Great experience with a difficult outdoor plumbing situation. Always courteous, fast, and work well done at a reasonable price!

Anamaria Holingher

a year ago

Kristina Cusenza

2 years ago

Michelle Brenner

3 years ago

Came quick and fixed us up! Masks and social distance too!

Joanne Woodward

11 months ago

Henry Lai

a year ago

The technician came on time and identified the problem and fixed it in a short time.

leigh hamrick

5 years ago

Larry Apple

a year ago

Prior to this incident I was not a customer of Brown Brothers Plumbing. I found a problem late one evening and the next day I called Brown Brothers Plumbing around 2:00 pm. A crew was sent to my house and the problem was fixed long before the end of that day. Although the problem itself did not take long to fix, to get someone to do it so soon after calling on the same day was appreciated!

Fares Hanna

a week ago

Michael is a wonderful person who goes out of his way to help us out

David Heavner

2 years ago

From the initial contact (Patty) to final installation (Curtis and Dale) of two bathroom vanities, Brown Bros. Plumbing was thorough and professional. I would trust them with any job at my home, and I would highly recommend them.

Tom McKearney

3 years ago

Roy Philemon

2 years ago

Had some minor issues with the hot water heater. The service guys were on time and very helpful with resolving the issues which were error user on my part. I have used Brown Brothers for years and always had great service.

Brian Farley

4 years ago

Always a timely and professional response from the office staff. Technicians are also prompt, courteous and professional. Would not think of using anyone one else!!

Elizabeth Obrien

4 years ago

Rebecca Dodson

4 months ago

HAVAC yearly maintenance. Tech. was very professional and on time. Performed service very efficiently. Very nice,

Dorothy Gianturco

3 years ago

Dan Hammer

a year ago

Thomasine Perry

4 years ago

Brown Brothers Plumbing & Heating have always provided me with excellent service. This includes clear easy to understand explanations of the work that needs to be done, followed by a timely and thorough completion of the service. They are a very knowledgeable, competent and customer friendly company.

Heather Brown

4 years ago

THANK YOU, Brown Brothers, for being one of the ONLY companies here in Durham that service hot water furnaces and for sending your professional and efficient technician, Alex Bock, out the same day I called to fix mine!! Panicking with no heat, just days before snow, Alex came to the rescue, and in less than an hour installed a new pilot light and had my furnace up and running again! I want to keep my hot water furnace and not convert to another form of heat, so I really appreciate you being there!

Marsha Collins

4 years ago

I’ve been a customer for many years, and have always found Brown Brothers reliable and professional.

Terlyn

2 years ago

David Michael Kenney

a year ago

herb1027

3 years ago

Prompt service visit, expert work.

Elia and Maria Nicholas

4 months ago

Excellent repair service. On time and speedy fix to get our business back up and running.

Brigette Smith

2 years ago

Charles Fennimore

4 years ago

I needed some advice on how to vent a stove from an interior wall. Shaun came by and explained what the options were and what was needed. I really appreciated his knowledge and advice and will be using Brown Brothers for the installation.

Jerry U. Guerrier

2 years ago

Called for an inspection of a backflow preventer. They came out within 24 hours of making the appointment. Very considerate and professional. All interactions and payments were touchless.

anthony gale

3 years ago

We're 2nd generation customers and we have always used Brown Brothers exclusively.

Robert Verne

8 months ago

Ron did an excellent job of finding the problem in my HVAC unit and fixing it. Thank you, Brown Brothers!

Tim Dalton

2 years ago

poochiedotcom1

2 months ago

Always excellent in all regards. Highly recommended

Catherine Jernigan

a year ago

Called mid-morning to report only lukewarm water.By 1pm Mike and Luke were there. Diagnosed, went and got a new tank,installed it and the pressure valve and all in such a short time. Professional,friendly, and best of all a reasonable price. I’ve already spoken to Brown Bros. to finish another project for me. The best service ever

Robin Magee

6 months ago

I hired Brown Brothers to cap the gas line to our stove. The team they sent was outstanding! Special kudos to Luke!After the team capped the line, Luke said something isn't right. He went back into the crawl space and found a gas leak elsewhere in the line. This is a leak we've smelled several times and called the gas company out to fix. They always tell us there is no leak.THANK YOU FOR FINDING & FIXING THE GAS LEAK! I don't even want to think about the other consequences if it had never been found.My whole experience was awesome. It was easy to reschedule with the main office. The plumbing team called and let me know their arrival time & they arrived when they said they would.Also, it is cheaper to hire a plumber than the gas company to cap ahome gas line. I researched that. I'm VERY impressed and highly recommend Brown Brothers!

Kristine Kahn

2 months ago

They were recommended, showed up on time, replaced leaky outdoor water spigot, courteous and answered my questions

Patrick Simmons

2 years ago

On time. In and out. AC up and running again.

Miriam Lee

3 years ago

Always prompt and responsive. Have never had an issue with any of their work. I’m a repeat customer.

Mike

4 years ago

Quick and easy. They were at my house the next day. AC is cold as ice again! All reps were polite and informative when answering questions.

Jonathan Beasley

3 years ago

Scheduled Brown Brothers to replace two water heaters with a new tankless water heater. The front office responded quickly with quotes and options and were onsite the next morning. Curtis and Dale did an excellent job and are a professional crew. Highly recommend Brown Brothers.

RESTEYNE WILKINSON

2 years ago

Very professional, knowledgeable, & prompt. Service was performed on time and completed in a timely and satisfactory manner.

Elizabeth D

4 years ago

Brown Brothers Plumbing & Heating was recommended to me when I bought my first home in 1985. They have done all my plumbing work ever since and have been consistently reliable, prompt, and effective.

Tammy Combs

2 years ago

Great

Bill Smith

5 years ago

Very knowledgeable of the problem and very efficient to repair it and left the area clean.

donna benjamin

4 years ago

Larry Sidwell

4 years ago

Steve McLaughlin

7 months ago

Brown Bros technicians Showed up when they were scheduled, provided both advice and great service. Checked with me when everything was done to be sure I was satisfied. I would highly recommend them.

Pamela George

a year ago

Robert Cushman

11 months ago

Mr Brant and his assistant (I’m sorry, his name escapes me) are the best!!! They were pleasant and professional, but more importantly experts in their crafts. I have never seen more efficient teamwork and efficiency. Mr Brant is an artist on a backhoe and the correct tasks were completed almost before they had been decided upon.I got a very quick diagnosis of where my water lateral leak was. The one weak link in my system (a foot long piece of iron pipe that someone had foolishly used to splice together the rest of my lateral which was all copper) was quickly discovered, uncovered, cut out, and replaced with a length of Pex paired with top quality connectors, covered back up, tamped back down and the sod neatly replaced.Truly I got the best service leading to the best solution and the most affordable price I could have hoped for.You could not have better ambassadors for your business. I will definitely recommend Brown Brothers to all comers based on the speedy and affordable work provided me today.Bravo Brown Brothers!

Angela Owen Terry

a year ago

Jason Bivins

3 years ago

Brown Brothers has helped us many a time over the years. Always prompt, reliable, efficient, courteous, and always good value.

Ruth Gaskin

5 years ago

Excellent! Shaun and co were professional and accommodating. They gave us options and did not railroad us down any particular route, instead explaining the pros and cons of those options. We were away on vacation and felt more than happy for them to undertake the work in our absence. We were pleased to return to find a completed job with absolutely no evidence that they had even been at our house. Brown Brothers followed up on our return to ensure that we were happy with the work and to explain (in person) the workings of the new system. No hesitation in recommending Brown Brothers.

Jennifer Borri

2 months ago

Very professional crew replaced cast iron drainage pipe outside and under my house. Entire process from quote to service was easy and on time. I will definitely use this company again.

Michael DeSpirito

a year ago

Dorothy Tom

a year ago

Response to my need for a repair estimate was prompt, friendly, and on-time. Work has not been performed yet, so I cannot comment on that yet.

Martin Simon

a year ago

Brown Brothers repaired a back flow pipe. They arrived right on time and completed the work faster than anticipated. They are great to work with.

Wayne Mitchell

2 years ago

They get no better

Josieofeyzs

2 years ago

BBPH was called out to find a leak in the walls that had caused dampness that was causing wetness and mold in part of the house. They said the meter was running which pointed to a busted pipe somewhere in the walls. They check the water meter and found it spinning and said that it was a busted pipe and they would send someone come out to find where the water was coming from. No one ever came out or called back, I called a few days later to find out why no one had come out or called. I was told that they were not sending anyone out because of the pandemic and the mold. they said that they had to protect their employees.

Anne Wright

11 months ago

My small job was fit into a busy schedule - it is hard to be without a kitchen sink! Small broken metal ring was replaced inside of 10 minutes tops!

Susan Richter

2 years ago

I have used Brown Brothers for plumbing issues at my house and the houses I have listed (I am a broker) and they are always professional, courteous, on time, and most importantly, able to get the issue corrected!!! They are a family owned large business and I am glad they are there for all of us in this area.

Sabrina Carlson

4 months ago

Excellent service! Friendly, thoughtful and thorough.

Kapil Bathija

2 years ago

Tejinder Rakhra-Burris

a year ago

Very professional, listened and understood the issue at hand and at this point the dripping from the air handler seems to have stopped

Steve Harmon

a year ago

Back-flow testing, great job thank you!

Sam Tocman

a year ago

Brown Brothers was great! Curtis was polite and did great work. We really appreciate their service and working to help us save some money versus a bigger installer.

Teresa Borras

4 months ago

Back Flow inspection and certification

Robert Dubose

6 months ago

Excellent experience

John Sanders

a year ago

Rapid service. Knowledgeable staff. Awesome crew!

Gentleman of Culture

2 years ago

After having to make four different trips to Lowe's I was referred to Brown Brothers by a family member. The staff was extremely knowledgeable and helpful, plus they also have a lot more replacement parts for older houses. I was helped by a gentleman named Thomas Stroud I highly recommend using Brown's Brothers for your plumbing needs

Keely Busche

5 months ago

Reasonably priced.

Fernando Fernholz

a year ago

Excelent service. Thank you.

James Anderson

4 years ago

Jason McClellan

5 years ago

Brown Brothers has been my ‘go to’ for 20 years. Fast, dependable, contentious, and friendly.

Michael Cates

3 years ago

Quick response to a broken water line that was flooding the crawlspace. Further inspection showed that hot water heater in the kitchen needed replacing as well, and that it too had damaged the floor beneath.Installed new unit in a Aquahut outside of house. No need to worry about any more damage if it ever leaks, and freed up space in the kitchen.Very happy with the job, and nice to have the water heater outside now.

Joe Braswell

4 years ago

fritz-lucy kindsvatter

a year ago

Jeannette Arroyo

4 years ago

Brown Bros worked with our schedule and completed the work we needed in a timely fashion. They evaluated the problem and did a quick turn around. All around professional job!

Service Department

4 years ago

Friendly staff and exceptional service, would absolutely use them again!

craig schnier

3 years ago

Great service. Came out quickly to fix my well and had it complete within the hour. All the way around great company.

Grace Rust

5 years ago

Mike Woodard

4 years ago

Rob Chapman Jr.

11 months ago

Tom was most professional as he serviced two systems. He explained what and why he was doing in plain language. Tom exceeded my expectations.

Lindsay Garrison

a year ago

Alex was sure to thoroughly understand the project and our expectations in order to provide an accurate quote.

Lynne Underwood

2 years ago

Richard Smith

3 years ago

Clint Gwaltney

3 years ago

Rich Alder

9 months ago

Michael and Chris were professional, and personable. Michael kept us updated on the progress of the repairs . We appreciated his knowledgeable and ability to detect the problems quickly and getting the work done efficiently. We would definitely recommend Michael and Chris for plumbing issues .

Percy Murray

3 years ago

Jack McNulty

a year ago

Had a leak at the hot water heater, and had lost the paperwork on when had it replaced. Brown Brothers had the paperwork on it and it was still under warranty, so they replaced the whole thing. Nice work, done well and timely.

Sally Drucker

3 years ago

Sandra Henson

4 years ago

Brenda Gore

a year ago

Air-condition unit wasn't cooling. Mr. Ron Von was very professional .in explaining everything to me about the problem and resolution. I will recommend your business to family and friends.

Euiwoong Lee

2 years ago

Backflow Test

ben buchanan

3 years ago

I have used Brown Brothers for projects big and small. Sewer line, water line, you name it. Also managed to move part of my sidewalk and put it back without breaking it. They are fantastic ! They do great work, communicate well, and always take care of the customer. Hands down who I will call as long as I live here.

Brian Durden

4 years ago

On time, fast, professional, well done, polite, informative, courteous and fair priced.

Denise Newton

a month ago

Brown Brothers is the only plumbing company that we will ever use. They are knowledgeable and professional and they do the job right!!!

Andrew Stillwell

2 years ago

Brown Brothers did a great job! My kitchen project involved some delays due to the coordination of trades, so I had to reschedule a couple times. Their staff were very accommodating and proactive, actually calling me to see how the project was going.When they did come the plumbers were very skilled, professional and friendly. There was a small problem that arose after the work was completed, and the staff were sent over within hours and it was promptly resolved. Highly recommend.

Salem Macknee

2 years ago

Brown Brothers is our go-to plumbing service. They arrive when promised and work quickly. And in the pandemic they always arrive wearing masks, which is appreciated.

Mike Brown

a year ago

What I most appreciated about Brown Brothers was their attentive and frequent customer support. On the day of the appointment, the city turned off the water on our street to repair a broken pipe. Brown Brothers called us frequently throughout the day to check if the water was on so they could come over and do the work. I really appreciated their keeping in touch and not forgetting us. We wound up rescheduling for the next day and everything went fine. Highly recommended.

Leon McRae

8 months ago

I have used these guys for all of my plumbing issues. Outstanding company and professional workers.

Diane Hotz

2 years ago

We were out of town and had to have our back-flow preventer serviced. They performed the service within 24 hours! Very reliable.

Richard Hammond

3 years ago

Donald Sanders

a year ago

They were able to identify and fix a problem with our hot water system that had baffled other providers. They come when you need them, which is great comfort to us. We recommend them highly.

Pam Tillett

8 months ago

They cameThey fixedThey then flew back to brown brothers on their sleighSaying hi ho hoTo all a good night!

Sandra McKinnon

3 years ago

Thomas Drumwright

4 years ago

Hear about Brown Brothers Plumbing & Heating for years. I wanted the best of all Plumbers. That why I went with them. Thanks a lot for your business. Thomas D.

James Addison

a year ago

Thank you for taking such great care of my moms a/c. Since my father passed she has had her hands full. ✋

David Kahler

3 years ago

Chelsea Amato

8 months ago

Two young gentleman came to assess a minor leak near our washing machine. They were so helpful and informative!

Terry Street

8 months ago

Great price very professional repairs

G M

4 months ago

It took them 15 minutes to repair my second floor shower drain leak. The repairman had to go into town to get the required parts so in total one hour thirty minutes total.

Joel Marcus

3 years ago

Sunny Wooden

4 years ago

Susan Allender

3 weeks ago

Efficient and professional.

E3 Legacy

3 years ago

Jonica is always helpful. The staff always comes out quickly and handles whatever plumbing needs we have. Will continue to use when needed.

Harlan Gradin

a month ago

David Davis

3 years ago

Used BB for years and they always do a quality job at a fair price.

HVCC1926

a year ago

John Runyan

3 years ago

The plumber provided by BBPH, Robert, was prompt, friendly, professional and quite informative regarding the problems I was experiencing. I've used BBPH in the past and I'll continue to use them in the future.

Lynn Jaluvka

5 years ago

Team Schaefer

4 years ago

Responsive, got an appt quickly, great communication

Elliot Ricker

3 years ago

Mallory Williams

a year ago

Both workers provided a sincere service allowing me to move around with them and answering all the questions in an honest and sincere manner.

David Zielinski

a year ago

They were able to come out the next day and get our ancient AC condenser working again!

Michelle Stanley

2 years ago

Brown Brothers made extra time for my repairs as I urgently needed their help for a house closing and I really appreciated that.

Tonya Peace, MPH

a year ago

Evan Hepler-Smith

a year ago

ruth gaskin

4 years ago

Very satisfied. Highly recommend Brown Brothers. Our newly installed system is terrific.

Matthew Bostian

a year ago

Very professional, from the team answering the phone and scheduling, to the guys who came out and did the repairs. I will use them again.

Sylvia Little

a year ago

They came out to check my back flow. It have to be tested every year for the city. Bobby the Service Technician completed the job and was on his way to the next customer.

Patricia McAllister

11 months ago

Sara Price

4 months ago

Annual HVAC cleaning and service. Edwin was tops! Overall great experience with the quality of service and professionalism and communication. We are very happy with Brown brothers and will continue to use them in the future.

Tom Taylor

3 years ago

Sylvester Fontenelle

5 years ago

I was looking for 30 inches on 4 inch solid core PVC pipe. I was given the 30 in piece for free along with 4 caps!!!

Jack Winters

4 years ago

Brown Brothers has always been fast, reliable, honest, and fair. I can highly recommend them.

Johnny Bethea

3 years ago

Cathy Whitt

2 years ago

courtney mcbride

2 years ago

Rick Carthen

8 months ago

Great service very professional

Mafatbhai Patel

a year ago

Matt and Amanda Shaw

3 years ago

These guys are fast and knowledgeable.

Chuck Holton

4 years ago

Long-time customer of Brown Brothers Plumbing and have always had excellent experiences in terms of courtesy, professionalism, efficiency and cost.

Paul Swetnam

3 years ago

Chuck Kelly

a year ago

Rob Banfich

a year ago

Lloyd Bastian

4 years ago

Annissa

4 years ago

We’ve used Brown Brothers for over a decade, and we’ve always been extremely satisfied with their work. They’ve done everything from minor plumbing jobs to major replacements on our 1970’s home. In just the last two years, they’ve put in a new water heater and a new HVAC for us. Their work is excellent, their pricing is competitive, and their customer service is top rate. I’m glad Brown Brothers is around to do all the things they do.

Dan & Peg Murphy

a year ago

They inspected the irrigation backflow preventer. I didn’t like not knowing when they were going to come. I had to wait for freezing temperatures to leave in order to install it. Luckily I was home.

Concha Grande

a year ago

Very professional and honest.

Ernie Swanson

4 years ago

I have used Brown Brothers for backflow testing for several years. They are always responsive and do an outstanding job.

Stephen Vaughan

4 years ago

Doug Wingate

5 years ago

Outstanding plumbing contractor, commercial and residential, with great management staff and field technicians. Straight shooters and very dependable. Highly recommend.

Joanne Liddle

7 months ago

We had an old leaky kitchen faucet which needed replacing. We ordered a new one and scheduled installment. Alex came before scheduled time (after calling first to see if that would work). Very personable and efficient. Brown Brothers always comes through!

Cecilia Barja Chamas

6 months ago

They came a few hours after I called to help me get the boiler for the heating systems going. It was a particularly cold day, so I couldn’t be more relieved. Brown Brothers know more about my home than I do! thanks for always being a helpful and close aid.

Lisa Ellis

a month ago

Brown Brothers came out to diagnosis the water heater issue and came up with a sound solution, priced inline with others and did the work completely in a timely fashion. I would highly recommend.

josh kirk

7 months ago

I'm a competitor and use Brown Brothers for backflow testing in durham. Fair price and professional

Mark Bronowski

4 years ago

Top quality work at a fair price. Couldn’t ask for better service!

Figz Figuerres

a year ago

Jamaal Fuller

a year ago

They are a good company

Ashley Merritt

4 years ago

Always great service and very timely.

David Odom

7 months ago

Quick, professional and knowledgeable service!

Donald O'Toole

3 years ago

Dustin did a great job! On time and very efficient.

Susan Cartwright

a year ago

The back flow inspector arrived promptly and completely the job effectively. I am very pleased.

Mel Bergin

4 years ago

I'm very impressed with Brown Brothers Plumbing. They were quick to respond, knowledgeable, and very reasonably priced. I was also impressed that they had all of the materials needed in their truck to fix the plumbing issues I had so they didn't need to come back. The associate that they sent to my house was very respectful and kind and was able to fix the issues quicker than I anticipated. I would recommend using this company for your plumbing needs.

Ray Baker

3 years ago

I ask for an a/c and furnace service. When the tech arrived, he recommended that we wait for the furnace service because of the temperature outside was very hot. He said that he would have to turn on the furnace at a high temperature and with the outside temperature, it might damage the furnace in addition to increasing the temperature inside the house.

waddell blackwell

2 years ago

We had to switch from a friend that was a professional plumber and was very skeptical about getting the same kind of personal/ professional service. I will be a long term Brown Brothers customer, they were very professional and personable, and got the job done in a timely manner. The invoice was fair for the work and time put in. This is an honest company.

Michele Harmon

2 years ago

Holly B Fishback

2 years ago

Beth Martinez

5 years ago

We have been using Brown Brothers since the mid 1980s for all of our plumbing needs from small repairs to more involved water leaks to helping us find someone to dig a new well and have never had a problem. We also use them for our heating and cooling system issues. They are professional and accommodating. In their line of work emergencies can come up as well as unforeseen issues that can delay their arrival time but I have been on that unforeseen problem side and was great full that they took the time to help even though I am sure the next customer’s appointment was delayed.Both of our children who have homes in Durham use them as well. Thank you for providing excellent service to our family for more than 20 years.

Scott Lacy

9 months ago

Brown Brothers is the greatest. I rent out three duplexes and often need HVAC repairs on the quick. I can’t recall a time Brown couldn’t get there within four hours. Also, their techs are seasoned industry pros. It’s comical how quickly they diagnose what’s going on. Finally, ownership cares about doing the right thing. The one time I had a communication issue that resulted in a confusingly high bill, the owner himself stepped in and made things right. I can’t recommend this firm any more highly. Brown Brothers is old-school in the best possible way.

Juliette Duara

3 years ago

Steven Chavis

8 months ago

Great job! My guy was on-time with a 20 minute call prior to arrival. He got the job done and did the needful to get me a quote for a full plumbing replacement for 35 year old piping.

Leslie Wedemeyer

2 years ago

I will use this company again. I believe this says it all.

Jean Lesesne

a year ago

ROBERT excellent

Larry Savage

3 years ago

Jerry Holt

4 years ago

Guy W. Crabtree

11 months ago

Curtis and his assistant were courteous, professional and knowledgeable. They replaced our old steam shower with a new one. Ran into a problem but worked through it and finished the job to our satisfaction and in a timely manner. Would not hesitate to use them again.

Jan Pulley

2 years ago

As a realtor I am constantly reliant on area professionals to help me resolve due diligence issues. Brown Brothers diligently responded to my requests for estimates as I proceeded on behalf of my client. I do think that the repairs that were estimated will be performed by client ultimately.I believe they will do a wonderful job for my client.

Jaime Bryson

4 years ago

Victoria Christian

4 years ago

Anthony Avelar has

3 years ago

Marianne Drysdale

4 years ago

Dave and Franklin fixed my kitchen faucet speedily, efficiently and for a reasonable price. They were very personable and knowledgeable - great service!

Kirads Furniture (Manny Kirad)

4 years ago

kathy perkins

5 years ago

I had a plumbing problem and needed it repaired before leaving town the next day. Brown Brothers came the next day and the plumber took care of the problem within an hour.

mark mendel

4 years ago

Always pleasant and professional!

Robert Black

7 months ago

They arrived in time with a professional attitude and went above and beyond to get my busted water pipe sorted.

John Thompson

a month ago

I am very pleased with the professionalism and technical qualifications of the entire staff. I value the relationship as I know that they will arrive on time and complete the job quickly and efficiently. We are required to have a yearly Back Flow Valve test for our commercial properties. Brown Brothers staff schedule and complete the tests, and file the results with the City on the same day! They are a great business partner. 5 star rating for sure.

Amanda Starling Gould, PhD, she, her

2 years ago

sandra holgado

4 years ago

Natalie Scott

4 years ago

Had 3 shower heads replaced with wands. Work was on-time, efficient, and friendly. Always have a great experience with Brown Brothers!

Lorenzo Ylizarde

4 years ago

Darren Prager

3 years ago

Just completed a 4-day polyethylene repiping job for me. Extremely professional and thorough. Walked through every portion of the process in detail and explained the work as they went. Would not leave until I was completely satisfied. Definitely would not hesitate to call them again.

April Chester

4 years ago

Wanda Brandt

a year ago

Repair tech Mike and his assistant arrived promptly, completed repairs efficiency, explained what he found and how repair went.

Marte Thompson

3 years ago

Very professional as well as polite. Cleaned up everything before left. We had a shower and 2 sinks clogged up—very, very slow to drain. Liked them very much.

Will Brown

11 months ago

J Jezsik

a year ago

The team was terrific!
Backhoe operator saved 2 shrubs and front lawn sod; on site supervisor excellent with confirmation of drainage slope checked by field engineer.
Very pleased with the service.

Michael Decamillis

5 months ago

They returned my call that day and had a plumber out to fix my water heater that afternoon. The guys were great and discovered the problem and had it fixed in less than an hour. I’d highly recommend.

Mariscos Los Cabos

2 years ago

Chance Lester

9 months ago

BBPH replaced the water line from my meter to the house. They were wholly professional and courteous. I highly recommend them based on my experience.

Nora Philips

2 months ago

From product installation to follow up, service and maintenance this company excels . The entire team is knowledgeable, in time and professional.

Ryan Konrad

2 years ago

Howard Sykes

4 years ago

Great and easy backflow annual inspection.

Dennis Raybould

2 years ago

Albert Smith

a year ago

Tex Coghill

a year ago

backflow test

Ann Rebeck

7 months ago

We were very pleased with the work from Brown Brothers. They let us know when they were coming, completed the work without a lot of trouble and their prices were fair.

Patrice Wellman

a year ago

HAROLD HOOVER

2 years ago

Arthur Marks

2 years ago

Have not seen the bill yet, but very pleased with the service. Not the simple job I anticipated, so very happy with the result. Regret I did not note the plumber’s name.

La Monica Hunter

a month ago

I have used Brown Brothers for years to test the back flow for my sprinkler system. I highly recommend them.

David Johnson

4 years ago

We received outstanding service from a representative who communicated effectively, displayed excellent diagnostic skills, and resolved our problems quickly.

Julie Marosky Thacker

2 years ago

Edith Boon

a year ago

breda munoz

3 years ago

Excellent service . Friendly and professional staff.

BERNICE Joseph

3 years ago

A Wang

4 years ago

Prompt and efficient work which fixed our problem.

the sports fam

2 years ago

Jason Cataldo

7 years ago

I've done business with Brown Brothers for years and they are prompt and efficient, do good work, and have saved me a lot of money. I've had no issues and they can usually get here fast.

Rhona Noriega

5 years ago

Courteous and knowledgeable intake by Ms. Herrera. Prompt response to my residence. Technician Mr. S. Clark was knowledgeable, efficient, thorough and PATIENT....it was a very rewarding visit....Thank You

Michael Whitfield

a year ago

I used brown brothers for HVAC work and they were very professional and on time!

Daniel Holbert

5 months ago

Very professional team, efficient repair. Mikey and Kyle did a great job!
Highly recommend!

michelle whichard

a year ago

Carina Muehl

4 years ago

Brown Brothers Plumbing has been my reliable plumbers since 1989. Always there when I need them.

Amanda Gammon

2 years ago

Late for scheduled appointment time, poor communication and scheduling at every step. Overall quality of the work itself was good.

Dan Bergeron

11 months ago

Very professional and prompt. Very good experience.

Janet DeMayo

5 years ago

Laurence Martin

3 years ago

Arrived on time new what they were doing to care of my problem quickly

Jose Serrano

2 years ago

Valerie NC

5 years ago

Jacqueline Brown

11 months ago

Brown Brothers technician Ron, was very accommodating and gave excellent service for our home. I now know more than I did before and he was very helpful. I’ve had Brown Brothers before and as usual now and in the past were always professional and courteous. If anything goes awry, with the furnace, I’ll definitely reach out to Brown Brothers and hopefully Ron is able to make the visit. Hands crossed the furnace will be fine.Jacqueline Brown

Paul Andrews

4 years ago

Always prompt, friendly, reliable and professional

Susen Darst

5 months ago

Great, friendly and prompt service! I highly recommend them!

Deborah Hart

3 years ago

MA C

a year ago

Stanley Friedman

4 years ago

A reasonably priced and quality service plumber is what we all want. Brown Bros. is it! Look no further: they do the whole job, not 3/4s. We are totally satisfied.

Charlene Matteschool

3 years ago

Servicemen seem to know of the problem we were experiencing. They went right to work and found the source and had what was needed to fix our problem on the truck and did not have to order parts.

Chris Kizer

a year ago

Josie Shelton

7 months ago

Suzanne Nason

8 months ago

Prompt service and repair! Highly pleased with the professionalism and attention to the issue. I will recommend this business to anyone.

sylvia branch

a year ago

Great service! They called and came ahead of expected time. Very respectful and friendly. Did extensive work and cleaned up behind themselves. As before, I will certainly call them again for my plumbing needs.

Shirley Lumsden

a year ago

Sudden leak at pressure switch in garage. I had to turn off the well pump so we had no water in the house. Kyle from Brown Bros came quickly and fixed it!!!

Sherry Paylor

2 years ago

Hattie Tolley

5 months ago

They did a good professional job and the new toilet is working well.

Josh Green

a year ago

I called to request a service. The lady who answered the phone was very rude and unprofessional. Stay away from this business.

Kathy Landerman

2 years ago

Kenneth Meashey

3 years ago

We have used Brown Brothers on many occasions for a variety of plumbing needs and have always found them to be responsive, professional and meet their commitments. Will continue to use them for personal and business needs

Beverly Fullard

3 years ago

Ted Bartlett

7 months ago

We have used Brown Brothers for years on multiple properties and they have always done an excellent job. They are a truly great company.

Travis Groome

2 years ago

They performed the Backflow test for my irrigation system. Very easy to work with

Saravanan Ramesh

a year ago

Janet Grady

a year ago

Excellent service.

David Harpole

a year ago

Margaret Groves

a year ago

Easy annual Backflow inspection.

Jeffrey Kopf

2 years ago

Cliff was great, service was great, thanks.

Pela Gereffi

a year ago

Serviced my steam boiler/furnace. They are the only ones that can do this. The also install my furnace.

Sheila Glover

3 years ago

Joel Huber

7 months ago

We had a recurring drain clog in our kitchen. Brown Brothers came quickly to our aid, fixed a difficult clog, and then fixed a shower drain and a faulty toilet valve that were not initially specified.

Denise Lucille

4 years ago

Brown brothers was only extremely professional and kind and competent, they were fair and reasonable in both the diagnostic assessment of my plumbing issue, and price! Highly recommend

Chris Barnes

4 years ago

Excellent customer service and prompt response. I contacted Brown Brothers about completing my annual Backflow Preventer certification. The day after I contacted them, they were at my home and it was completed! I will use them again!

Linda McGill

4 years ago

Barbara Wimberley

3 months ago

They did a very good job! Thanks again

Keith Friedlander

4 months ago

We got a bibb hose outlet installed and the two gents you came to fit it were communicative and friendly. They got the job done efficiently. Enjoy my experience with BBPH and will use them again as my local plumbers

Emily McClure

3 years ago

Great service. Identified the problem and offered many solutions. Very helpful.

Emily McCoy

4 years ago

Brown Brothers repaired a gas water heater that another plumbing company said needed to be replaced. We were grateful for efficient service that cost a fraction of what a new water heater would have cost.

Steve Goode

3 years ago

Had three outside faucets repairs on house. Brown Brothers were very professional and courteous. I have used them before and they are always easy to work with. Definitely recommend them highly.

Tammi Z W

3 years ago

Had a plugged condensation line from the ac unit. I called and they were available to come out the same day. Had the problem solved in 10 mins. Another great experience with Brown Brothers.

Tracey Clayton

3 years ago

I went from using the water hose outside to NO water when i attempted to wash hands at sink inside. I was referred by a friend to call Brown Brother's. Granted this a Sunday afternoon and was doubtful anyone would answer the call. They answered and Kyle was at my house within the hour. Sadly it ended up being my well pump was bad. Kyle was back out here the next day with a brand new one and replaced the old one. Besides the discolored water, which will get better soon, i am very satisfied!Kyle was very courteous and knowledgeable! I will definitely refer this company to my friends and family.Thank you so muchTracey Clayton

tom simon

3 years ago

Donna Hrinak

a year ago

Very good service, on time, skilled and frienly person

Bridget Koontz

2 years ago

Terri B

4 years ago

Competence, friendliness, and speed—what more could you ask? I had a broken copper pipe from the extreme cold, and they were here, fixed it, and gone in about 45 minutes. Great prices, great use of technology in setting the appointment up and afterwards, plus the men were friendly and easy to talk to.

Bob Little

2 years ago

Doug Montgomery

a year ago

The gentlemen that came to the house where friendly, knowledgable, on time, no ahead of time😀, fixed our plumping problems, and fast with high quaility workmenship.

Michael McFadden

3 years ago

Allen and the team were great to work with, did quality work, and completed all the work in a timely and porofessional manner. I willrecommend them to anyone who asks and will invite the team back for future projects that come up.

Lorraine Steward

3 years ago

They did a awesome job. They were on time, the call center was very nice to me and getting back to me as soon a possible. The two guys were very nice and helpful. They really made my day. From here on out I’m only calling Brown Brothers. Prices are very good. They really care about their community.

Marcus Rogers

2 years ago

Donna Ettson

3 years ago

Brown Brothers were on time professional an he uncloged my kitchen sink in 20 min. or less . I was extremely satisfied Thanks BB 😊

Howard Rice

2 months ago

Franklin and Howard did a great job fixing our water line leak. Neat and orderly, fast and efficient. No upsell, all repair. Will definitely use Brown Brothers again. Telephone staff excellent also.
Ashley and Howard

Peg Pinkman

a year ago

The techician Will was on time, professional and knowledgeable. He explained what he found and how he repaired it. I have used Brown Brother’s before and will use them again!

Cole Jones

4 years ago

Great company! Came out promptly to address a water heater issue, took the time to explain the issue and options available to me, and got me on the schedule quickly for a long term solution. They offered a fair price, executed the install of a new tankless water heater quickly and without issue, and even did a great job cleaning up after the removal of the old water heater. Will definitely use Brown Brothers again in the future!!!

BDG

3 years ago

Scott Wilkins

3 weeks ago

Michelle Kuplic

2 years ago

Property Owner

4 years ago

Mary Kincaid

3 years ago

Brown Bros. solved our longstanding plumbing problems - arriving exactly at the appointment time, working straight through the many challenges until it was all perfect, and displaying a problem-solving attitude that was very much appreciated! I was also grateful that they steered me away from a high-priced short-cut, in favor of solving the root problem in our system. Thank you, Jeff, John and Josh!

Mark “Jazmarc” W

a year ago

Brown Bros was able to snake out out longtime slow sink drain in our older home. Great to have our sink back to working order. I'll use Brown Brothers for our other plumbing issues.

Bruce Gray

2 years ago

The repairman arrived when they said he would. Took about 15 minutes to take care of the problem. Very friendly and professional.

Chris Gibson

4 months ago

Completed a backflow inspection with great ease. Communicative, professional, prompt - it was an easy experience!

Joanne Cunningham

4 years ago

Michael at Brown Brothers was great! Fixed the autofill on our pool. Was rather complicated, but he figured it out. We have used Brown Brothers for several years. I highly recommend them.

Dorothy Evans

a year ago

Laurie R. Bryan

5 years ago

Rose Adams

2 years ago

J J

4 years ago

This company is fantastic when it comes to showing up in a timely manner, getting the work done, being pleasant with customers, and being reasonably priced. However, I had work done about a week ago and still haven't received a bill. It would be nice to receive the bill within a day or two of the work being done.

Art Pappas

a month ago

Esceta McGee

a year ago

Checked HVAC. Found no deficiencies or anything wrong with unit.

Brian Pope

10 months ago

Tapped into gas line and Ran new gas line to my gas range.

Robb Murray

10 months ago

I called and needed a back flow prevention system inspected and they were out the same week! Great team!

Elizabeth Snider

4 years ago

Always helpful and easy to work with

Ted Roberson

3 years ago

Debbie Williams

11 months ago

Serviced and flushed on demand water heater.

Ed Shields

4 years ago

Brown Brothers have serviced my back flow preventer device (annual certification required) every year since I moved into my new house in 1999. They’ve always been prompt and did what was required to maintain certification. I’ve also called them to help with a couple of other household plumbing needs. Great folks with whom to work!

Paul Richter

3 years ago

Mike was attentive to our concerns and worked quickly to analyze and solve our plumbing issues.

Holly McDonough

4 years ago

On time
Came when I requested
Fixed the problem and explained the problem 😁

Susan Ricker

a year ago

Carl King

4 years ago

Mr. William Barnes came on a holiday weekend, a day earlier than expected, and saved our Christmas. Not only did he clear out our clogged pipe, but he took the initiative to teach me how to cap the clear out pipe in a way that would _prevent_ any backups into the basement if we have a future problem. Throughout, Mr Barnes was professional, personable and just plain kind. We will be using Brown Brothers from now on, and - while we have confidence in the whole team - we hope to have Mr. Barnes help again.

Gwen Mayo

3 years ago

Brown Brothers did the installment of my new heating and air system last summer. The system has been running great. The installment went without a hitch. My only issue is the thermostat was not set so sometimes you may wake to 60 degrees. I am unsure how to set it. But other then that it is great.

Ben M

3 months ago

This is the second time we have used them. They fixed the issue, did a good job, and are very friendly. They are the only plumbers I trust.

John Taylor

5 years ago

Craig Caroon

11 months ago

Jay Bee

a year ago

Kristen Shimmel

4 years ago

Fast and courteous. William was great!

Ryan Runestad

2 years ago

Cherry Martin

a month ago

Todd called to say he was on his way. Arrived on time. Respectful. Made good use of time.

Durham First

3 years ago

Matt Yarboro

2 years ago

Techs Jeremy and Thomas explained everything they were doing and I sincerely appreciated that along with a friendly attitude and true professionalism. I highly recommend Brown Brothers!

Claire K. Celeste

4 years ago

Brown Brother’s was a delight to work with. Professional, prompt, polite, and fairly priced. Jonica was wonderful to coordinate with, and the technician who arrived to our premise was fantastic. Absolutely will use again.

Ken Mack

a year ago

Kippy Perkins

2 years ago

Richard Davis (RETROVERB)

a month ago

As usual, Brown Brothers delivered excellent professional service. On time and expedient work. Just what i needed. Please join me in supporting our locally based (Triangle) businesses. These folks live in the same community as us so support them.

Alice Gagnon

2 years ago

Kylie Herst

3 years ago

Deb Wood

4 years ago

Friendly staff/tech; quick response

Paul McCubbins

3 years ago

Bryan Wymore

3 years ago

Joyce Rutledge

3 years ago

We have used various companies for our HVAC needs over many years in Durham. Beginning in May 2019, we started using Brown Brothers for installation of, and service on, the two heat pumps at our home. We couldn't be more pleased with the diligence and care of their technicians. Scheduling has also been extremely prompt. Recommended.

Carol Dolle

5 months ago

I have used Brown Brothers Plumbing and Heating for the past 10 years for the mandated yearly inspection of my Back-Flo system and Cross-Connection. They are reliable and professionaland I can count on them to come out when promised, complete the inspection, address and service any problems, as well as filing the required documents. In addition, the office staff is so helpful, and a pleasure to work with.

Charles Lallier

2 years ago

Brandon Leverenz

3 years ago

They always do a good job at a fair price.

Jerry McNiff

a year ago

Good install. Little help in how to use bidet. Disappointed

Stephanie Tucker

4 years ago

Alice Osteen

10 months ago

Fast, friendly, competent, professional service.

Faith Assembly

3 years ago

Dwayne Holbert

4 years ago

Great professional services

robert Judd

a year ago

Emmy Marshall

8 months ago

We had another good experience with Brown Brothers. Your professionalism and knowledge are much appreciated.

Jack Holstein

4 years ago

The bid was reasonable, the workmen were on time and very professional. I highly recommend Brown Brothers.

Linda Sims

a year ago

I had a very pleasant experience with Brown Brothers Plumbing and Heating. Losing my water was very stressful, but I was quite relieved to learn that it was a simple leak which Michael quickly identified and repaired.

Mike D

11 months ago

Barry Hicks

2 years ago

alvin welton

4 years ago

Any time I have any tankless water system problem I contact Brown Brothers. Curtis has worked on my system for the past 6 years. He is knowledgeable and experienced on a number of tankless systems.

Manuel Deliz

2 years ago

Jay Cole

a year ago

Air conditioning restored quickly after mouse shorts out a piece of the system outside. Great service as always

Jerry Dishman

4 years ago

Smart people, good prices

Krista Ziemba

3 years ago

becky bright

3 years ago

We were very pleased with every area of Brown Bros' services. From making the appointment to the promptness and professionalism of the technicians, we were pleased with the services. We would definitely recommend them to anyone with sewer line problems.

bob staton

3 years ago

Christy Oliver

a month ago

Quality work and very reliable

Eleanor Yelverton

2 years ago

Great service!!!!!!!!!!!

Mike Naglich

2 years ago

A friend recommended Brown Bros, and we ended up choosing them to replace our water heater and HVAC system, which was a big (and stressful) expense for us. We are so glad we did! They did a excellent job - on time, good workmanship, trouble-free installation, and a pleasure to work with. In particular, Quaid did an awesome job of explaining things and keeping us informed. We would use them again in a heartbeat - highly recommended.

Mal Watlington

2 years ago

Arrived on time. Quickly diagnosed the problem and made repair within one hour of arrival. Clean job. Also provided good advice about how to resolve any use issues.

Michael Stephens

a year ago

Wiley Shearin

3 years ago

Lynn Butters

10 months ago

Super ! Nice staff and dependable. Thanks to all.

Susan Hewitt

3 years ago

Herman Turner

a year ago

Awesome service

Josh MacIver

9 months ago

They were awesome! Arrived on time to replace the water heater. They were professional and checked in throughout the process. The new water heater works great.

Monica Jaszczak

a year ago

Great job!

Anita Kaye Hyman

a year ago

Maud Eno

11 months ago

Bert L'Homme

4 years ago

Anthony Kelley

3 years ago

Greg Garneau

5 years ago

Cindie Burns

6 months ago

I have called on Brown Brothers to do several jobs, including connecting to water & sewer, well pump & tank, moving interior plumbing lines, moving gas lines, installing gas line connections and more. They have always scheduled my services in a timely manner, showed up on time and the best part is that when they are done with the job it is done right! I would highly recommend their services. Great local owners who work well with their customers.

Laura Gutman

3 years ago

We had a faucet spray-head that needed to be replaced, and the attachment site was extremely complicated. The technician was SO skilled, and persisted until it was in perfect order. We have been using BB for about 40 years, and have ALWAYS been totally satisfied and impressed. And, by the way, they come on time. Many thanks to BB.

Rita Gartner

5 years ago

Jennifer Piddington

8 months ago

They were punctual, pleasant and changed my water filter for me. Both Kyle and Christopher were great.

Louise Lavine

a year ago

Brown Brothers Plumbing did an excellent job with my plumbing problem. They gave me an appointment in quck order, arrived on time , completed the job successfully and were very reasonably priced! I will definitely call them again for any plumbing problems.

Paul Reaves

4 years ago

Paul Lalumiere

7 years ago

Great folks doing a great job!,,

c c

4 years ago

Deborah Wood

a year ago

inpected my gas logs and repaired my remote control.

Julianne Ziefle

4 years ago

Rhonda Dotsey

3 years ago

Mike Pettus

4 years ago

I am a commercial property manager and use Brown Brothers at a dozen or more of our properties from small jobs, to backflow preventer inspections and larger jobs. I'll definitely be using them in the future and happily recommend them to others.

susanbcole

a year ago

Greg Parrott

4 years ago

Super quick on getting the back-flow preventer inspected for 2019!

Delano Tyler

a year ago

Justin Pierce

3 years ago

Great experience. The guys came out the following day early in the morning. They were very knowledgeable and able to track down a leak quickly. I think the went above and beyond to help remove some of the water damage when they realized I didn't have the tools myself
.

Candice Lindholm

4 years ago

These professionals really know what there doing!!!

David Rohde

a year ago

Quick and competent service every time.

Justin Mutch

a year ago

Vicki Sapp

3 years ago

Fixed us right up from our big jam. Very caring, too.

Meredith Cox

a year ago

Ron and his partner were knowledgeable, courteous and fixed the broken part beautifully. I will definitely recommend them.CC

Christine McMillan

2 years ago

Brown Brothers Plumbing & Heating has been our go-to for our annual irrigation system backflow prevention tests for over a decade. They make the process easy - all I have to do is email them a copy of the form I get from the county and they take care of the rest. Recently, we noticed that a leak had started happening at the site of the backflow assembly. We researched the cost to replace the part, about $200, and called to see if Brown Brothers could do a repair instead and how much it would cost. Since the assembly is all brass (I think) except for the seals, the seals were the only thing that had degraded. The quote came back that to completely replace all the seals would be ~ $200, and they also pointed out that installing a new assembly unit would (per the city) cost an additional $100 for permitting (they have serial numbers), so if we had done this on our own we would have been caught by surprise with that. So we went ahead with the seals overhaul. The technician came out yesterday on time, did the work efficiently, and then took the time to show my husband the right/easy/efficient way to winterize the system each year (he had been doing it alright but some tweaks were needed). Thank you, Brown Brothers for being reliable, dependable and fair. We recommend you highly!

Krsna Rangarajan

2 years ago

Very courteous, professional service. Dustin was very knowledgeable and a pleasure to work with.

Mary Little

a year ago

A pressure-enabled outdoor water faucet installed by Brown Bros. some time ago started leaking. The Brown techs diagnosed and replaced the unit immediately, as part of their cheerful service.Thank you, as ever, for your expert and responsible plumbing and HVAC work, from this loyal client.

Marsha Danzis

3 years ago

I do think the price was a bit steep but I am very pleased with the gentlemen that came. They were polite respectful and very sweet to this old lady. Oh and they did a great job!

linda Drogos

6 months ago

two guys came and determined that the water in my crawlspace under the house was due to my dishwasher leaking. They also looked at my water heater at my request and found that the hose was not secured and could leak carbon monoxide so they screwed that down for me. They were very nice knowledgeable and professional.

Nohulup

2 years ago

Excellent service & friendly staff !

Derrick Arrowood

a year ago

Alan Williams

a year ago

BBPH called the day before to confirm the time. Showed up on time. Very friendly mechanic and helper. Went right to work making sure all electrical was off a second water heater. Got installed in 3 hours. No problems. Took a picture of their workmanship and sent to the President of company. Job well done! Thanks.

kate doane

4 years ago

Dean Arnold

3 years ago

Great team that is very detail oriented.

Barry Bowling

6 months ago

Heather Fortune

a year ago

Extremely pleased! They could have easily taken advantage of me because I was convinced my well pump died. Ended up being a simple and cheaper fix. My family all recommended them and I can see why.

Spring Davis

3 years ago

Did a great job! And in the middle of the coronavirus pandemic!

Frances McMahan

4 years ago

Shaun was very personable, answered my questions before I asked. They kept me informed of any problems.

Tonnika Haynes

4 years ago

Honest Prompt Service. Brown Brothers has been my go to plumber for 20 years.

Joseph Sickles

a year ago

Site visit to evaluate plugged sewer line for repair.

Daniel Hatley

2 years ago

Great job by Brown Brothers who once again got us out of a jam!

Josh Cox

2 years ago

We called Brown Brothers for two separate services in a two-week period of time. Both times, they came out within an hour to address the needs. They gave us a fair quote and completed both jobs in a timely manner. Jeremy worked with us on both projects, and I would highly recommend them to you.

Carey R. Eaton

4 years ago

Thank you for fantastic and worry free service.

Claire Rand

a year ago

Linda Exner

9 months ago

I am a loyal customer of Brown Brothers and recently had them install two toilets. Their staff are professional courteous and knowledgeable. Definitely recommend!

Katherine Leith

2 years ago

Jonathan Tuck

3 years ago

William Gordon

a month ago

Always prompt and easy to schedule

Mitchell Langley

8 months ago

I have used Brown Brothers for multiple things through out the years, to include water heaters, all sorts of plumbing issues as well as heating and air. Great company with the best spirited people.

Mike Bunting

3 years ago

Jane Clapp

9 months ago

Two young men from Brown Brothers came to do some small repairs at my home. They had excellent manners and explained the water line issue. One of the young men had more experience and was so helpful to the other one as they replaced the sprayer on my faucet. I would welcome them back to my home at any time!! Nice to have a company available with pleasant, well mannered employees

Nellie Mangum

4 years ago

Our family has been using Brown Brothers Plumbing and Heating for many years. Excellent Service, Courteus and efficient employee's. Excellent price point.

Timothy Carney

2 years ago

Melissa J. Mills

3 years ago

Brown Brothers Plumbing were prompt, professional and comprehensive. They work together as a team and responsive to questions.They explained what the problem with my hot water heater was and then were able to install the needed parts. It turns out I also need a new furnace! Though that was unrelated, another professional came over, evaluated the situation and laid out a plan with options. I appreciate their experience and professional excellence. Thank you!

Patrick Bailey

11 months ago

Great Service.

Twila Hurley

a year ago

Professional service, he was very responsive and knowledgeable. He took time to explain what he did and options for future needs. He went above and beyond and is an asset to the company he works for! I would highly recommend Brown Brother’s for a wide range of services! A+

v john harrington

3 years ago

Mary Greene

2 years ago

Lin Bentel

4 years ago

John Glass

5 years ago

Very experienced. I’ve used them as my plumber and as maintenance, repair and replacement of my HVAC.
Thx Brown Brothers

Jason Green

4 years ago

Great service and honest advice. Do yourself a favor and give them a call!

Venson Phillip Mathews, DW

3 years ago

Brian Hawkins

a year ago

Kitchen sink backed up over a holiday weekend, beyond my ability to plunge and snake. I left a message w/ their answering service mid afternoon on Monday (a holiday), got a call back first thing Tuesday morning, had a technician out by 10, and my kitchen back in business by lunchtime. Courteous, prompt service and a reasonable rate. Couldn’t be happier, will definitely use Brown Brothers again (though hopefully not any time too soon…)

David Stallings

4 years ago

Service tech done an a-1 job

Ansje Miller

a year ago

Bobby Parker

2 weeks ago

Mike Partin

11 months ago

Robert Karski

3 years ago

Always very prompt and thorough service. Very pleased with experience, knowledge, and skill of Brown Brothers' employees.

Clare Smith

3 years ago

I had a leak by my water meter, the city said it was not on their side, so needed a plumber that could dig in the yard by the street to find it. The land had to be marked for buried lines first. They had the equipment and got it done quickly.

Brian Sloan

2 years ago

Ray Zeillmann

3 months ago

Thermostat turned off hot water. The repair technician reset the thermostat and then tested the circuitry before finishing the job.

marty mcfarling

4 years ago

Juanandyeli

2 months ago

Brown Brothers Plumbing & Heating is a great company. I am pleased with their service. Art, Mauricio, Luke and Todd did an amazing work fixing the AC of my property. I recommend this company 100%. I called them because Yellow Dot who originally installed my AC unit in my 3 1/2 years old property didn't do a good job. As part of the guarantee Yellow Dot visited my property for a diagnostic and gave me an outrageous quote to fix the compressor that was damaged, without mention that they asked my to sign a maintenance agreement per year (Sales mentality instead of customer care client model). I am glad I called Brown Brothers Plumbing & Heating, they came right away to diagnose, identify the problem, work with the AC dealer vendor company to fix my AC. They took care of my request and fixed everything in a shorth time, with out any maintenance agreement like the other company. What took four days to Yellow Dot to quote and to denied my guarantee, Brown Brothers Plumbing & Heating fixed in less than 24 hours.

E. Chiscop

2 years ago

Sheila Curtis

2 years ago

Employee's were very professional. I told them of other issues and they took the time to lock at it and fix if.

John chontos

4 years ago

Our technicians were very helpful and responsive to our requests. They listened to my suggestions and addressed my concerns with respect for my non-technical background. The installation was completed with great care to avoid damage to our new landscaping. Jeremy Hockaday is a professional that can remedy any plumbing problem that you have. He was pleasant to work with and gave me a reasonable estimate.

Patrick Marshall

3 years ago

Excellent service and stayed in communication with me during the work. Will definitely use them again.

Stan Coffman

3 years ago

Great experience with Brown Bros. Very professional and helpful!

Robert OConnor

3 years ago

I have used Brown Brothers for several years and always been satisfied with their service. They came prepared and quickly repaired an underground pipe feeding my back flow preventer. Most importantly they came wearing masks and observing social distancing.

Elizabeth Domingos

a year ago

Ontime Saturday unclogged toilet. Very pleasant, had been here before..

bill collins

2 years ago

Nataliy Corbin

a year ago

Fast, efficient, professional!

Ryan Mentock

2 months ago

Always great. Used them for home and business for at least 10 years, won't use anyone else.

Jennifer Wolfe

3 years ago

We had to call Brown Brothers out for two unrelated AC problems last week. They were great about COVID precautions, came quickly and gave us advance notice, and both times solved our issues with minimal expense. Totally recommend!!

Will Oakes

2 years ago

ellen shepard

2 years ago

Christopher Grill

3 years ago

Ricky Miller II

4 years ago

Prompt and professional service. We have had a long and satisfying relationship with this firm for many years.

Kathie Stephens

3 years ago

Very quick to come and very efficient.

Lee Sparrow

a year ago

lori fendell

a year ago

Main water line into home and inspecting and assuring water into home as needed and operating as required in all ways. Excellent work and service.

Alan Hoyle

3 years ago

I thought we had a relatively minor sink clog, and my DIY augering didn't fix it. I called Brown Brothers and they were able to come out the same day. They tried their auger machine, and when that failed (The whole pipe is full of crud), they were able were able to blow out the clog, and diagnose and repair a backgrade problem that had probably been with the house for 40 years.They were also cognizant and respectful of the current 'social distancing' rules while they were in the house. Well done.

Mary Katherine White

3 years ago

Brown brothers hit my vehicle in the Home Depot lot while I was sitting in my car with their massive truck. No apologies, no care, in fact they seem annoyed. Neither employee bothered to get out of the truck, but promptly took the extra parking spot once I pulled out. If common courtesy can’t be shown in a parking lot, these certainly aren’t the type of men I want in my home.

Connie Strayhorn

a year ago

Robert was punctual, knowledgeable and prompt. He took care of my problem with my toilet and I am confident that I dont have to worry about any future issues.

David Kramer

a year ago

Kennie O'Brien

10 months ago

Professional, courteous and thorough.

Chevella Thomas

5 years ago

Excellent customer service!

Alex Cowell

2 years ago

Found and fixed issue with air conditioning - blocked condensate line

Robin Samuelsen

3 years ago

I work with the commercial side of BB at Duke hospital and we have a great team. I was very pleased with the residential side helping us redo our bathroom. The guys were great and very accommodating. Thanks for all your help guys.

F Mistry

7 months ago

Brown Brothers and their employee Jerry Geaorge has taken care of our AC for the past 10 years, including installing a new system 5 years ago. Thank you.

Evelyn Yaros

3 years ago

This company is the best. The people are friendly and professionally and the work product is exceptional. They stand out from all the rest by being available immediately when you call! We found them when the company we had scheduled to perform our backflow testing each year did not remember us and we were desperate to not be fined for being late. That company said they could come in a month. (true story) When I called Brown Bros, they said how about tomorrow.

Susan Cates

3 years ago

My apartment community had a water leakage due to underground tree roots. BB came out and began working around 830a. Experienced, efficient work. We were only without water for just under 4hrs. Work was completed by one man same day. When another building here had same problem, they were without water for a lot longer and the place was all torn up for a couple months, AND that company had a whole slew of men working but nothing ever seemed to get done.Brown Brothers is a well known and trusted name in Durham for a reason!

Barbara McFadyen

3 years ago

Brian Nance

3 years ago

Jonnie Johnson

a year ago

Will was courteous and professional. He found my problem immediately and had it fixed quickly. I will definitely recommend your company to others! Thank you! 😁

Christopher Lee

2 years ago

Lynda Talley

3 years ago

No emergency. Came as scheduled, quickly found solution and corrected problem. We are new to area and thought the fee was a little excessive. Were great to work with and did speedy fix. YES! I will use again and recommend Brown Brothers Plumbing.

Yuh-Chin Huang

4 years ago

Rachael Elledge

2 years ago

Installed a dishwasher that had complicated plumbing and electricity issues. (Old house) Extremely friendly and good natured about the issues that came up.

Carlyle White

2 years ago

What they did for me was to re-pipe my gas lines to accommodate a new gas meter. The work was done quickly and very professionally! There was complete effort to minimize the disruption to our day to day living. They are THE BEST!

June Mullaney Mader

4 years ago

Rodney Ellis

2 years ago

Alan Harper

2 years ago

I had a damaged pipe that backed sewage into my house. They were quick to respond and had the knowledge to easily fix the issue. They also walked me through understanding why it had happened and went above and beyond to make sure it wasn't likely to happen again soon.

Sarah Deck

3 years ago

otis scott

3 years ago

Josh Morris

2 years ago

Brian McCormick

3 years ago

We discovered a problem after normal business hours, called and had it fixed within a few hours. The guys that came out were professional and friendly. Thanks a lot.

nancy riefkohl

a year ago

Michael S.

2 years ago

Called Saturday, tech came Monday by noon,…although advised my unit is on borrowed time, simple capacitor replacement kept it going. Offered a few ways I may consider replacing system, which was very helpful. Ron was great, honest and informed. NO pressure to dive in deep.

Robin Edwards

2 years ago

Excellent job and to the Workers also very Professional and completed the job they were asked to do. Would recommend this company to anyone.

Jean McDonald

6 years ago

We have always had prompt and expert advice and service. Knowledgeable and friendly staff.

John McNulty

3 months ago

Guys did good job, however cost was a knockout high amount. I had all the parts???John McNulty

emilia frederick

4 years ago

Excellent staff

James Baugh

10 months ago

Did a very professional job,quick and on time,nice fix to the problem.

Jeremy Tarney

4 years ago

Cathy Dobbins

3 years ago

Edwina Gabriel

7 months ago

Betsy Eble

4 years ago

Not sure which was better, the booking on an overbooked day or the professional who not only fixed my issue quickly but allowed me to watch and ask questions! You all are the best!

karen barnard

a year ago

Maria Thiel

a year ago

I have done business with Brown Brothers for over 20 years, first through my work that I managed, and because of their professional work I began using them for my home. They communicate well, they are timely, respectful and skilled. Highly recommend.

Faith Edwards

a month ago

Brown Brothers has done a number of things for us, large and small. I think they’re great. They do the work well, and efficiently. We’ve never needed them to come back and fix what they’ve already fixed. Their prices are in line with everyone else, and they NEVER EVER try to sell us anything! They come and fix what we need fixed and then they leave. We love them! And twice we have had emergencies and they’ve arrived within three hours! I wouldn’t use anyone else.

Rodney Riggsbee

7 months ago

Glenda Morton

a year ago

Very pleased with the service. Would highly recommend.

Ben LoCascio

3 years ago

Bruno Estigarribia

2 years ago

Minimice2019

11 months ago

Clay Thorp

a year ago

Felicia Guinn

2 years ago

Brown Brothers did excellent work. We were new customers and they worked us in because it was an urgent situation. All the staff were professional, competent, and knowledgeable. The price was reasonable especially considering the time and difficulty of the job.Ten out of ten stars! BTW, I accidentally selected put in a faucet. It was strictly a major plumbing problem.

Ray Allen

2 years ago

Made an appointment for the previous day at approximately 1 pm. Received a call at 3:30 could not come. Would check back with me next day when available and came. Came but was not able to service hot water heater due to a wasp nest. Did locate dripping connection under house and repaired.Tried to speak with Bobby Pickett to schedule appt. Was asked if I were a family member who expected a discount. I was not just know him and his Dad from previous business with company.Disappointed in my experience this time.

Donald Kunz

4 months ago

Bill Kelley

a month ago

Had the water heater checked on 7/27 afternoon, received a quote that day, and the new water heater was installed the next day.

Hank Humphrey

3 years ago

I called, they came. One of the most responsible companies I’ve had the pleasure of working with. The gentleman that came to our house was friendly and obviously knew exactly what he was doing. I would not only recommend, I will also use them again.

Elmo Coleman

2 years ago

Installed gas stove. Run gas line and completed downdraft connection

Allison East

a year ago

Used them many times for my employer's stores. Very prompt and courteous. I enjoy working with them. Very professional.

Philip Young PhD

3 years ago

They did a number of services for us, including: a new faucet in a bathroom, a new sink in the kitchen, a water filtration system under the kitchen sink, an expansion tank on the hot water heater, and a new pressure value for the home. All the work was done in a timely and professional manner. Will keep using them for future plumbing needs. I highly recommend them.

Michael Fried

6 months ago

Each time I have use brown brothers over the past 20+ years, they have been reliable. They do good work whether replacing a faucet, fixing a backflow valve or a leaky pipe. If there’s an urgent problem, I can depend on them to be available. The quality of work is good and the price always seems to be reasonable. I highly recommend Brown brothers.

Patricia Haynes

11 months ago

Excellent company. Always professional and thorough.

Beverly Kinsella

4 years ago

Service man charged us for having to drive to Raleigh from Durham for part for water heater! Never told us he had to do that let alone giving us quote for part or labor! Charged all the 3 hours away from job driving to Raleigh as labor! Never received an invoice ! Called the office and manager told me he would get back to me! Took 2 days to return call!Very unprofessional service with no communication!

Barbara Crowder

a year ago

Stephen Mitchell

3 years ago

Charles Nagy

4 years ago

Found and fixed the leak. Reasonable charge.

Freya Wilk

4 years ago

Our well went out with a power outage and didn’t come back on when the power did. After troubleshooting it for 10 hours over the weekend we called all the plumbers we could to get one out the same day (we’d been without water four days at that point). Brown Brothers was the only company who sent a technician the same afternoon we called. He diagnosed that we had a broken wire on the pump, quoted us a rough number and came back the next day to fix it. Once he pulled the pump out, he recommended replacing it altogether. He gave us another rough estimate and we decided to replace it. After four hours of work, our water was back on, and the total price was lower than his estimate. The technicians were friendly and got the job done quickly. I would definitely call them again and I recommend them if you have a well or any plumbing need.

John Eshun

2 years ago

Repaired and officially tested an irrigation backflow prevention unit. The service personnel worked patiently and performed an excellent job; very professional!

LJ Arledge

3 years ago

I have been a customer for years. The staff have always been thorough and responsive.

Wade Winstead

3 years ago

Adam Ledbetter-Bock

3 years ago

Great people who do great work. They're my first call for all things plumbing and heating. I can always expect them to come in a reasonable amount of time and to do quality work at a fair rate.

Kevin Schneider

2 years ago

Brown Brothers Plumbing and Heating provides our annual sprinkler system valve testing. It’s called a backflow prevention test. They are prompt, and they also file the certification paperwork with our town. I highly recommmend this team to handle your needs.

El Rey del Taco

a year ago

We've been using Brown Brothers Plumbing for few years, I highly recommend them!

Melodie Parrish

2 years ago

I called Briwn Brothers during the downpour on Thursday afternoon 06/02/2021. Dustin answered the phone asked about my problem...leaky shower control.., he put me on hold, found technicians. Called me back to tell me they were on their way. The two gentlemen arrived again in pouring rain, took care of the problem with care but quickly, and were gone shortly afterwards. Awesome service!!

Lorraine Graves

a year ago

Bill Spruill

5 months ago

Patrick McWilliams

5 years ago

Never had any issues, always friendly and prompt service!

claude stubblefield

a year ago

Did PM on our church boiler, but Luke also seen some plumbing problems we didn't know had and repaired them also. Thanks Claude

Tim Bonsai

3 years ago

Very knowledgeable, service was great. I'll be a repeat customer

Michael Mishue

4 years ago

Christopher Brady

2 years ago

Backflow Testing

Betty Leydon

a year ago

Backflow prevention testing of our irrigation system. Excellent service!

caldwell Case

2 years ago

Jonathan Sorah

a year ago

Bruce Parker

4 years ago

Brown Brothers asked me to post how it went. I don't know how it went but I'm glad it's gone. Always good service.

Kirt Lindstrom

10 months ago

They showed up on time and had our unit fixed in 30 minutes.

Vaughn McMillan

3 years ago

Mike Smith

a year ago

Pressure control valve replacement. Got there on time, clean, neat and professional, repair was made promptly. Great company!

George Dixon

4 years ago

The plumber arrived on time, was personable, but efficient. There was no lost motion in him at all! The general contractor was quite impressed with his knowledge and work ethic. He asked all of the questions that were necessary to ask to make certain that he had all of the information he needed to do the job right. He took control, did what he was supposed to do in the proper sequence. When he was satisfied that his work was done the way it was supposed to be done, he gathered his tools, did a look around to make certain that everything was as it should be, and left the project.You have done well with this young man. He is personable and has the air of quiet efficiency. I wish that I could find someone who was his equal, but I have my doubts. Don’t let him get away from you!

Christian Coltharp-Parr

a year ago

Jim Phillips

2 months ago

On time, and excellent results

nada abuzaid

a year ago

Stephanie Jones

4 years ago

This is the first time I have used Brown Brothers for their plumbing services. Kyle and Robert arrived on time and completed the required work within an hour and a half. I would contact Brown Brothers again and I recommend them highly.

Cheryl Brown

3 years ago

I’m thankful for this highly professional company for helping me figure out my plumbing issue.

Sara West

3 years ago

Both times I have used brown brothers heating and plumbing they have been timely and able to fix the problem. They are a little pricey, but have shown up on time and been courteous.

Greg Cooper

4 years ago

Brown Brothers Plbg & Heating is the best at what they do! They are truly a pleasure to work with and I highly recommend them.

perrette baugham

4 years ago

Polite, professional and friendly

Sky Sanchez

4 years ago

Dane Whicker

3 years ago

I would highly recommend Brown Brothers Plumbing and Heating. Brian Th. and Johnny C. from Brown Brothers came out to repair my backflow assembly for my irrigation system. They were on-time, interpersonally pleasant and professional, were clearly knowledgeable about the system and able to explain options to me in layman's terms. They performed high-quality work in a timely manner and were overall great to work with. Five stars from me! I will definitely be using their services again...

Matthew Wright

3 years ago

Hello Brown Brothers has alway done professional work for us. Matthew

Steve Deluca

10 months ago

On time, efficient and friendly.

Rebecca Laughton

a year ago

Bernadette David

a year ago

Excellent!!

Donald K Bynum Jr

10 months ago

Irrigation back flow prevention valve inspection detected leak, repaired promptly to save expense of new unit.

Julie McCAULEY

4 years ago

I've always been happy with the work they do. Very friendly staff too.

Alisha Humble

2 years ago

Great response time. Very knowledgeable staff.

Marcia Gregory

7 months ago

They accommodated my issue in a professional timely manner.

Alexandra Combs

a year ago

Wonderful and knowledgeable staff with a courteous eagerness to make necessary repairs at very reasonable prices.

Vevalyn Hatch

a year ago

They were excellent, knowledgeable, and showed true interests in my complaint. They knew what to do and fixed the problem in 2 minutes.
I am so grateful for their help.

Clarence Birkhead

2 years ago

Excellent and Professional service!

Trazy S

a year ago

Prompt and professional service! I’ve used Brown Brothers for years. Great company!

Lisa Murad

4 years ago

Brown Brothers Plumbing provided the professional, knowledgeable and affordable service I’ve been looking for. They arrived promptly, courteously, assessed the plumbing issues and took care of everything on the first visit. They are now my permanent plumbing service!

Rhona Noriega

5 years ago

The staff are extremely knowledgeable and patient. Options for a solution are given with the pros and cons
Special mention of Mr. Shaun Clark who was very patient and very thourough
Thank You

Michael O'Hare

a year ago

Inspected our back flow valve. Super convenient and professional. Will call them for future needs.

Nancy Warwick

a year ago

Jodi Robertson

2 years ago

Jeff Stickley

4 weeks ago

Chad Wilkins

a year ago

Jean Blackwell

4 years ago

I love Brown Brothers I would not get service from another place they have always been A rating whenever I called them. I will recommend Brown brother to my friends anytime

Jean and Nick

4 years ago

SAFWAT NASRAT

3 years ago

Jeffrey V Wall

4 years ago

Nancy Harmon

2 years ago

I completely trust Brown Brothers Plumbing. I have been using their services for years. Their plumbers do excellent work.

John Bannon

3 years ago

Fast, professional and clean. We couldn't have asked for more.

Mary Jo Barnett

2 years ago

Brown Brothers Plumbis always wonderful. They are reliable, efficient and reasonably priced. My first call for plumbing needs is always to Brown Brothers! I’ve tried other plumbers and always returned.

David Tendler

2 years ago

Always professional and responsive.

Peggy Freniere

3 years ago

David Deberry

3 years ago

Had my HVAC replaces and the installers were very professional, wore face coverings and made sure to clean up before leaving.

Kim Hassey

8 years ago

Completely unprofessional. They have dragged out the job over two weeks. They never call to update status or call when they say they will. They trashed our yard and left us with a huge mess.

Jim Frazier

a month ago

These people were speedy and got on the job quickly once they were notified.

learn play

a year ago

they quickly checked behind the thought of gas smell. they checked furnace and valves. they gave that the okay return into our daycare.

Ann Brewster

4 years ago

Brown Brothers has been amazing, anytime I need help with my home air conditioners. They are extremely responsive, come to my house within a day or so, professional, do excellent work, and have very fair prices. I recommend them highly!

Nick Jones

2 years ago

Very friendly and fair.

Erin Nettifee

a year ago

Brown Brothers is excellent! Responsive and reliable service.

Tobi Walter

2 months ago

Been renovating a 120 year old house for a few years now and wanted to give these guys a shoutout - best contractors I have worked with in Durham!!

Beverly Iredale

9 years ago

We use Brown Brothers for our plumbing and HVAC needs both at our home and for our medical practice. They are always prompt, professional and able to solve even challenging situations. They've done repairs for us, maintenance and even new construction, and each time they have performed the work in a timely way and with excellence as their plumb line. I will continue to use them for all of our HVAC and plumbing needs!

Walter Burwell

3 years ago

prompt, timely and efficient service

Raccs 3x

5 years ago

Thanks for your prompt service, tenant was satisfied with your work. I will call again in the future.

Jane Couch

8 months ago

When I contacted them they were on time and very polite. Did everything they could to help with my problem

James Cain

2 years ago

Brian Hall

a year ago

Service was excellent. They were on time, professional and installed 3 new toilets for me.

Shirene Brown

3 years ago

I've been using Brown Brothers Plumbing & Heating for several years for testing. They are always prompt and ready to test in a timely manner.

Kathy Rich

a year ago

Brown Brothers provides great service . Everyone in the office is helpful. The men coming to do the work are very professional and knowledgeable!! They are on time , nice , and explain what Is going on in terms I can understand. I am a single female and have had several bad experiences with different companies. I’m so glad I found a Compamy I can trust and makes sure the job is done right .

Nicolas Duchamp

3 years ago

Great people

Fran James

2 years ago

Wonderful customer service! Installed 3 shower heads.

Diane Rodelli

2 years ago

Brown Brothers got my business because I asked for an unusual installation of a replacement of an old cast iron radiator- to a sleek new one that attaches to the wall. There were some tricky bits to that- and they were grand about checking it out in advance, making the appointment, and their employees were so courteous and efficient. I’m a bit sad that they used a plumbers wrench on the new radiator without any kind of bumper, so a bit of paint was scraped off. It’s not terribly noticeable- and they were so good otherwise. I can’t speak to the pricing yet as I haven’t seen the bill, but I will use them again if they price as discussed prior. They were terrific.

Shankar Nathan

5 years ago

We were lucky to get Mike a senior tech from Brown Brothers. Very thorough and professional. SO MUCH BETTER THAN ROTO ROOTER.The price for being so good is that we had to wait a 36 hours before they had a free slot. WORTH THE WAIT!I’m waiting on the bill. I hey seem really decent and I expect them to be reasonably priced.

Ron Weyersberg

5 months ago

Not thrilled with service

Tricia Monasterio

a year ago

On time, polite and did a great job! Would definitely recommend.

Harriet Lakin

2 years ago

repaired our kitchen sink faucet

Martie Jones

4 years ago

Mike Story is a professional! I wish I had called Brown Brothers sooner. I know who to call next time. Thank you so much!

Adam Gross

a month ago

Ron came to service our hvac and inspect some issues we had. Was quick to diagnose and be honest with us and educational on what was fine, root causes we could fix ourselves on some others and did a great job on our ac unit cleaning out all the grass I’ve blown in it over the years. Funny, honest and affordable. Will be our go to in Durham.

Robin Biggie

a year ago

Brooke Brown

3 years ago

S Jeterated

a year ago

Online scheduling was easy and good response time. Repairman was courteous and professional.

Robert Wicker

6 months ago

Quick response, knowledgeable technician.

Phil Wright

3 years ago

l have property in Durham, but live out of state. I called Brown Bro’s. based off of online reviews. Customer Service and the tech who did the work were awesome. I was able to coordinate everything over the phone and the tech showed up 15 minutes after I arrived into town. Highly recommend!

Clarence Little

2 days ago

Can always depend on Brown Brothers to come to my aid when I need them

Lane Thurmond

4 years ago

Contacted Shaun C Wednesday evening. Technicians were at my house 1st thing Thursday after my basement was pumped out.(26000 gallons of water) Replaced my sump pump and fixed the boiler before 2pm. Outstanding service at a great price.They have my business!Thank you Brown Brothers!Lane Thurmond

Jim Stivers Charlotte Carroll

2 years ago

Sean Haugh

5 years ago

We bought a house and needed several little things looked at. The plumber they sent to us, Mike, did a great job of diagnosing our issues and was very friendly. We were only charged for the service call. We'll be sure to call back when we're ready to make the more extensive repairs.

Denita Ellis

2 years ago

Great tech personnel and did a great job on the repairs on my toilet and did some work on my tub drain . He did tell me whats wrong and did show me and in detailI would recommend Brown Bros to anyone who needed a good plumber in the future .

Melissa McKnight

a year ago

Backflow Test

Jeffrey Bowser

3 years ago

Sherry Burton

a year ago

Doug and Big Mike were great. Knowledgeable and efficient.

Preston Montague

4 years ago

Newyork jewelry

4 years ago

Jonathan Sheline

a year ago

Naeemah Siddiq

3 years ago

My family has been using Brown Brothers for years. They have the best customer service. They are very professional and friendly. It's like doing business with your own family.

Danielle Faerber

a year ago

Very helpful, efficient and affordable.

Josephine Lewter

8 months ago

Highly recommend Brown Brothers as I have used them for years for plumbing as well as HVAC Always on time. Do good job. And reasonable prices. Thank you guys and have referred others to you

Tracy Borchardt

2 years ago

Susan Moore

2 years ago

Josie McNeil

3 years ago

They responded quickly, made the repair quickly, honored our warranty. They've taken care of our plumbing needs for years and always done a great job.

william wetsel

a year ago

Rapid and great service

Megan Young

2 months ago

My father has worked here my entire life, over 30 years. They're a well known business that does residential and commercial plumbing, heating and air. Very friendly, professional people!

Wayne Lee

4 years ago

Old school boiler needed some old school knowledge to fix. They did a great job.

Susan Hartmeier

9 months ago

Very efficient and professional.

Elie Tabet

4 years ago

Sara Sulivan

3 years ago

Alissa Miles

3 years ago

The guys that showed up were a few minutes early and did a quick and thorough job. Will definitely call again!

Joel Maner

a year ago

Marcella Kelsoe

a year ago

competent, experienced, solved the issue, friendly, on time

Ethel Vogel

2 months ago

The young gentlemen that came over Friday afternooon were very nice and knowledgeable. Got the quote, I need to talk to Mikey Anderson. Don't know that I want a sewer pump on the rear of my house and also, Do they freeze up in the cold weather? Still looking for a less expensive solution.

jennifer mcmillan

3 years ago

Smartest best plumbers around

Ben Forsythe

6 days ago

Fast and professional. Ron was great!

Cindy Sundy

3 years ago

Brian Condon

a year ago

Called Brown Brothers plumbing and asked for someone to come to my house to look at my hot water heater to confirm replacement was needed and provide estimate for completing that work. Got charged for the visit where two technicians stood in my garage for 90 seconds and didn't even do any analysis of the hot water heater beyond looking at it and telling me it needed to be replaced and a separate person would send an estimate.Worked with other companies that came and did the same thing and provided estimates without charging for the visit to simply look at the the hot water heater to provide a professional opinion on whether or not a replacement was needed and to review configuration of our current hot water heater setup for providing details of the estimate.I also called to question the invoice I received and the reps I spoke with were not very receptive to my concerns about being charged for the visit and told me the only way to get a free estimate is to explicitly ask for the estimate over the phone when you call instead of asking for someone to come to your house to review your product and provide the estimate as a follow-up to that.Will continue to work with other plumbing companies in the Triangle area that have provided better customer service/do not nickel and dime me like Brown Brothers did.

Mike Boyd

4 years ago

Helena Coman

3 years ago

Jake Kiser

3 years ago

I was referred to Brown Brothers for a dishwasher problem. Without coming to my house, they diagnosed what the problem was, guided me on how to fix it, and told me it was not worth paying them to send a repair person. 5 stars for their responsiveness and honesty and helpfulness.

Sio K

2 years ago

I called to see if I could get my AC fixed and someone was sent out the same day. Very pleased with the work and pricing.

Erin McDonald

5 years ago

Service is not to par. Treat customers like they matter.

Claire Lincoln

2 years ago

We have had the Brown Brothers do repair work for us often and they do good work and are very personable. We appreciate them. This time they came to reset our furnace thermostat as i cannot understand how to do it and have a hard time seeing it. Please thank him again for us.

dale harmon

a year ago

Steven Feldman

a year ago

Had an excellent service visit with them to discuss options for addressing issue with hot water taking a long time to reach a bathroom faucet.They explained the options in a way that showed that they were very knowledgeable of the building codes and the estimated cost.

Ann Marwick

4 years ago

I had a small plumbing job needing attention in my condo, so called for an appointment. I was given one for the next day. I got a call a few minutes beforehand to tell me that they were on their way, and the two plumbers arrived on time. Both guys were friendly and professional. A part was needed so one of the guys left to go get it, whilst the other (Will) started on the job. All was done well. I would highly recommend this family owned business that has been around since the 1930s. Price seemed competitive and fair

Diane Howell

a year ago

Excellent.service! Called on Tuesday and explained that we did not have hot water. Came out the next day on time and replaced my hot water heater. Service Technicians were polite, professional and knowledgeable! Local and family owned company providing excellent service. Highly recommend

Maria Munoz

3 years ago

I was extremely happy with the care taken by our plumber, he was exactly on time, kept everything clean and dry, and he fixed 3 problems with one faucet, instead of stopping when it was half-fixed. I got excellent value for money. Also the attention to cleanliness and wearing a mask was great in this time of a new increase in COVID cases.

Veronica Davis

2 years ago

It was a wonderful experience they were very friendly they did a job and I was ecstatic

Kate Grant

2 years ago

Great service, fast and reliable. Jeff Addison was great!

Darlene Williams

3 years ago

Always prompt, responsive and their work is good quality.

Nancy Gordon

11 months ago

I have used Brown Brothers for many years for a variety of plumbing projects. They always send polite and prompt people who get the job done. Much appreciated!

cindy mantyh

a year ago

Marcelo Ocampo

2 years ago

To Go

2 years ago

K Clements

4 years ago

Very prompt. Professional. And, got the job done! Appreciative!

Nancy Gray Schoonmaker

2 years ago

Prompt, efficient, and courteous.

Tanya Carroll

2 years ago

Ghc Flooring Plus, Llc. Hernandez Team

3 years ago

Ferdinand Allison

8 months ago

Bobby Bishop

2 years ago

Clean and orderly

Edwin Marti J.D.

3 years ago

Melanie Dunshee

8 months ago

I had several leaks under bathroom sink - one from drain and one from faucet. The technicians arrived on time, quickly diagnosed the problems, and had a needed part in the truck. Very pleased with their service.

Dan DeForge

7 years ago

Asked for service, couldnt give me an estimate of time. I called back to cancel, and the lady hung up on me....

Timothy Austin

2 years ago

Great people! always quick to respond

Flecia Torain

4 years ago

Very prompt. Communicated everything they worked on. Made sure everything was in place per specifications. Respectful and professional.

Brian Blackmon

2 years ago

Sam Bundy

9 months ago

Have used Brown several times-/ they are great! Will came today and was terrific…

James Higgins

a month ago

My tenants reports an excellent service

baGdadi Boss

a year ago

Rebecca Nance

4 months ago

Sewer pump was broke and was fixed same day. Very pleased!

Amanda Smith

2 years ago

I have used them for years. Most recently, Alex was particularly helpful. Have recommended them many times, and expect I will do so again.

Adam Little

4 years ago

Very professional.

Ted Boggs

5 years ago

Always happy with the results when I have to call on Brown Brothers. Highly recommend.

Ann Reesman Fisher

2 years ago

Gloria Berry-Holly

3 months ago

I am very pleased with my experience with the services provided!!! Highly recommend!!!

Chase Schlitz

2 years ago

They were very professional and cared for the customer. We called due to our A/C not cooling. Had received a quote from another company that said the system was shot and needed to be replaced. Brown Brothers came out took a look and was able to fix it in a few hours with a few minor parts. The system is running great now.

Robert Atwood

a year ago

The pilot light on the water heater went out and when we failed to reignite it, we called Brown Brothers for service around 9:30 (their phone number was on the side of the tank that they installed in 2016). The initial time frame was between 2-4 that afternoon, but around 11:00, with a call, they were on site by 11:30. Restarting the pilot light was not a problem once you know to hold the button down for over a minute, the concern was why did it go out. With conversation, it came out that our house is being power washed and repainted. The theory is when power washing, the high pressure nozzle came to close the exhaust vent and blew out the flame. Who would of thought, Brown Brothers did.Thanks guys.

Scott Johnson

a year ago

I have trusted Brown Brothers for all of our plumbing needs for 15 years. They are highly skilled professionals and I recommend them to any home owner in the RTP area.

Velma Corsi

11 months ago

Service was excellent, determined the issue and repaired the leak quickly and efficiently. They cleaned up the area and then took the time to show me where the main shut off lever was. Highly recommend this company.

Carol Retsch-Bogart

4 years ago

I had an excellent experience with BB plumbing. They were able to come the same day I called. They figured out what was wrong and fixed it perfectly. Also Will and Robert were personable and professional and helpful. I would not hesitate to call on them again.

Pushan Bishi

8 months ago

Great service and value!

joanne kurtzberg

a year ago

We have used the Brown Brothers for over 30 years. Superb using any issue you need addressed

archie turrentine

3 years ago

The tech was never knowledgeable of my issue with the water coming out of my well and took no time at all figuring out a solution to my problem of low water pressure and clogged up pipes he is very good at what he does brown brothers Plumming has became my Plummer’s from now on they are great and reasonably priced once again thanks for the great service

Sherri Strickland

a year ago

I will only use Brown Brothers for all my needs!!

MaryAnn Hamm

4 weeks ago

Art is always responsive. Goes the extra mile to take care of us. Recommend highly! Thank you!

Cindy Stanley

4 years ago

Julie Staples

2 years ago

Scott Ruble

4 years ago

Paula Edelson

4 years ago

mcneill gibson

3 years ago

Prompt and excellent service from Robert. Best plumbing experience I’ve ever had!McNeill Gibson

Jim Venglarik

2 years ago

Repair went well but the plumbing specialist was not as attentive to cleanliness as I would have thought. Although I took my shoes off when entering my home with him, he did not nor did he ask if he should. Later, he sopped up water in the tub with the wash rag I use to take a shower and never said anything... I found it later.

Laura H

a year ago

Jonica is amazing! Great staff. Job well done always.

Robert Froelich

4 years ago

Dennis Yetsko

5 months ago

Backflow, preventer inspection

Kirk Schulz

10 months ago

Installed slightly larger sink, removed old one, very good service

Andy Whitfield

3 years ago

They were easy to deal with, reasonably priced, and quick to respond.

Edward Paschall

6 years ago

Donald Serafin

a year ago

Emily M

4 years ago

Kyle C

4 years ago

Prompt response. Professional. Quickly got job done! Good folks

Katie Custer

3 years ago

I have used Brown Brothers every year for many years to inspect our backflow and have always experienced professionalism and quick response time when calling in to schedule an appointment.

Mark Stuart

3 years ago

David Reynolds

2 months ago

Prompt, courteous, fast and efficient services. Robert and Will two of the best. I will call on them time after time.

Daniela Egersdoerfer

4 years ago

Demetrius Williams

a year ago

Suzan Perry

a year ago

Phenomenal service- courteous, efficient, knowledgeable. A pleasure to work with!

Pamela K Taylor

2 years ago

When I discovered I had a contaminated well I called Brown Brothers Plumbing in a panic. They pulled a plumbing permit within 1 hour and were at my home the next morning marking the location for the city to prep for City water. Once the city installed their portion BBP came back and hooked up the city pipe to my home in a quick yet professional manner. BBP deserves many accolades because there were many bumps along the road that had nothing to do with them. A huge shout out to Patty for making everything happen and keeping me informed along the way. This was my first experience with BBP and I cannot say enough positive things about them.

Jim Ball

a year ago

We have used Brown Bros for all our plumbing needs for over 15 years. They are great or we would not have continued to use them for all these years!

Anna Provost

a year ago

Always a great experience. Every Brown Brothers employee I've encountered over the last 7 years has been friendly and helpful. The crew arrives when they say they will and prices are always reasonable.

Lee Welper

a year ago

Professional and polite. Installed a new toilet, fixed a leak and evaluated the pipes in the crawlspace. The price was very fair for the time they spent at my house.

James McHale

3 weeks ago

Tom Snee

a year ago

I left them a message last night and they sent someone over this afternoon. Before I knew it, my furnace was working perfectly.

C Logsdon

3 years ago

Called with no water after 4:00 on a Friday afternoon. Crew arrived within the hour, worked very diligently, and replaced a bad pump in our well before the sun went down. Very friendly and professional. Provided sound advice on use of water following pump replacement.

Ben Rocap

5 years ago

Always fast always courteous very professional highly recommended