Best Gas Leak Detection in Durham NC

Mark was fantastic! He was thoughtful (took his shoes off at the front door), he asked what all our issues were, he explained what he was checking, what he found, and what he did. He gave me options and reassurances. I was very impressed at his knowledge and professionalism, and he did leave me with a huge sigh of relief and peace of mind. So thanks for sending a great employee to our home!

inquired about having a clog issue with in the first week of moving into an older (new to us) home. understood the process of the diag charge for them to come out & that they waive it if you have a service done. what i did not expect, was to be told after an hour of trying to unclog our lines, that it would be at least $750 to unclog the line and then be told that their hydrojetter was down for maintenance. to then be up-charged another $400 for the larger drain machine the still could not solve our issue. They did not offer to come back once their jetter was up & running, and also charged a $25 credit card fee that showed in receipt but was not expressed up front, in which case we could have just written them a check to avoid. very expensive and disappointing. had to have Faison Plumbing Plus come out with their jetter and actually fix our problem for another ~$400. we need several thousands of dollars worth of old plumbing replaced and we will not be using this company.

I'm very glad I used Pure-Line when my garbage disposal started leaking. Jackie is always so kind and helpful on the phone. She called me as soon as she knew the tech was running behind (which happens in this business). I really appreciated the call so I could plan the day better. Edwin was my tech and he replaced the disposal quickly. He took the time to explain a few things with the new disposal and it's working beautifully. Their prices were more reasonable than some other plumbers. I'll definitely use them again.

What they didn't do was the normal pitch and immediately say I needed a new unit. That's what I've come to expect these days. So, right off the bat I liked the service men.

They were down to business and did what I paid for. Can't ask for more than that.

The back office was responsive and even called me back same night when I left and after-hours message.

We'll use this group again.

Reliable, on time and very nice

Highly rated, knowledgable and honest plumbers. This is the only plumbing company to call in this area from what I have experienced in my home renovation experiences. Thanks for all your help!

JR Lane plumbing is one of the most honest plumbers i've worked with over the years. They do excellent work as well! Jimmy does not try to drive cost up through multiple service calls and will typically give recommendations on what to try to help save some costs. Jimmy has saved me alot of money by being more thorough than other plumbers who just want to charge you as much as possible via service calls and/or fixes that costs way more than they should.

I had a sewer back up issue that another plumbing company told me was a cracked line(after charging me $100 to run a camera through my drain from outside the house to my sewer...less than 8ft). The other plumber wanted to charge me $1000 to come out and dig up the pipe and lay a new pipe, again no more than 8ft. I called Jimmy, and without coming out he asked me a series of questions, leading to the fact that my house was 7-8yrs old and I had just moved in 2yrs ago AND never had my sewer drained. I did not know if the previous owners had done so either. Jimmy said that is likely the issue and referred me to a sewage company to drain my sewer, which solved the issue. I wanted to also check the pipe to ensure it was not cracked, Jimmy sent 3 guys to shovel dig the trench and check the pipe, which only cost me ~$200. Jimmy saved me anywhere from $500-$700 easy on getting this fixed.

I recommend JR Lane Plumbing if you want an experienced plumber, good customer service, and honesty!

Thanks Jimmy most of all for the honesty! At the end of the day, I have to pay someone any way, I'd rather pay someone who has great morals when it comes to dealing with their customers.

MJ

I had a leak with my hot water heater and they fixed it within a day! I was on a trip at the time with my house sitter there, and they were very communicative over phone and text as well as sending photos and videos of the problem and fix. Pricing was very fair especially with how fast they came to fix it. Would definitely recommend and got their name from a friend who had a great experience with them as well!

Ignacio and Pascual are friendly and professional.

Jimmy, aka Bar D, and Eric came to my house at the specified time, assessed a drain clog that had already been attacked (unsuccessfully) by another plumber, pulled out their clog specific tools, and fixed everything for a fair price! They also gave me a price after they assessed the repair, AND warned me that it'd be more if the first method didnt work.

I feel fortunate to have found Bar D. I felt they gave me good work, honesty, timeliness, and a fair price.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Called this company this morning, they visited my property by 12pm, and fixed the emergency leak for a great price. The receptionist and the tech were amazing through the process. I will be sure to use them again for any of my plumbing needs.

Always on time and fix the problem. Reasonably priced. They are the bomb.

These are plumbers who know what they are doing and do not hesitate to spend the time to get things right.

Excellent service, courteous and fair, did not charge for unnecessary work. Will use again!