Greene Hunt Inc.

We had excellent services for few years with Greene Hunt Inc. Archie is very responsive and always give us great advices. They deserve the 5 stars at every times I call them, and Bill is amazing Plumber’s extremely knowledgeable of is professional work, and the quality of his services. We highly recommended Greene Hunt Inc., for any plumbing services, and you can trust the knowledge of Archie and Bill and theirs honestly.

Great company that is familiar with the quirks of an older home. I've used them over three houses - they've inspected plumbing, installed gas appliances, repaired/replaced things as needed. Everyone has been friendly, honest and knowledgeable. They give upfront estimates and tidy up after themselves. The owner is very responsive. I had a very slow leak from a water heater - the owner messaged me on a Friday evening to see if I needed someone out on Saturday vs. Monday. The text reminders for appointments/billing makes life so much easier.

my 85+ year old house officially has installed and running new 'bloodlines' ... at least to all downstairs waterworks.
This company did a perfect job. And cleaned up 94% behind themselves too!!
I still need a carpenter to clean up some spaces that gave them access to the pipes.
and I'm guessing Greene Hunt has a few to recommend... tbd
.....
For the age of the house ... I might have lost a tiny bit of vintage (old water fixtures, etc.) but the loss is still a gain made up for in performance of water pressure.
My hot water had become a trickle in my kitchen.
My shower was running almost 100% hot to just make it hot enough.
Replumbing isn't a small thing..
It was a big job that I was sweating over ...
Green Hunt's professionalism and attention to detail gave me a lot of confidence. I got two estimates and these guys were not the cheaper of the two - but they're attention to detail was evident from the beginning and was worth the comfort it gave me.
I'm only typing all this because I know from experience (again ... 85+ year old house) how hard it to find a plumber that is this good...
I've made decisions based on mostly on price before - and down the road paid for it again due to corners cut and details fudged.

Best plumbers in town! They helped my wife and I with some serious plumbing issues in our house and they went above and beyond to help us solve our problems. The quality, craftsmanship and expertise are not only displayed through their work but also through the time they take to educate the customer. I can't recommend this company enough!

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if Google would let me.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's response----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

When they couldn't get to the work in time they got right back to me and gave me a referral to another plumber that could-- very professional.

Bill is a very knowledgeable plumber. The prices were fair, and the work was professional. They showed up on time, and on the same day that I called.

My wife and I recently had the pleasure of using this company's services. They were right on time, maintained a high level of professionalism, and their pricing was more than fair. Justin was awesome! He was hard-working, extremely knowledgeable, and was very kind towards both my wife and I. We wouldn't hesitate to recommend this company to others, and we'll certainly be reaching out to them for any future work we might need.

Excellent job at a fair price. Knowledgeable plumbers.

Pete’s Electric installed a generator and used Greene Hunt for the mechanical aspect. They were phenomenal. Even the inspector complimented their work. Well done!

I have been in business for 12 years remodeling houses and used many different plumbers. Greene/Hunt is hands down the best plumbing company I have ever hired. They are absolute professionals and true craftsmen. They care a great deal about their work and do things right the first time. I have nothing but the utmost respect for the work these guys do and the way they treat customers. As long as I am in business, I will not consider using another plumber.

These are plumbers who know what they are doing and do not hesitate to spend the time to get things right.

Wow! Doesn't get better than this. Above and beyond the best plumber...and we unfortunately had to experience our fair share with our commercial and residential properties. They were able to diagnose and problem solve a bathroom issue that stumped several other plumbers and ultimately saved us thousands of dollars of costly repairs that were not necessary. They are prompt, courteous, friendly, hardworking and knowledgeable.

How can I possibly say everything that is great about this company? They are prompt, professional, and friendly. I called them for some plumbing work in my home and they we're there at the agreed upon time ready to get to work! I highly recommend Greene/Hunt plumbing and I will be telling all of my friends. So if you need a plumber, theres no need to look any further. Greene/Hunt is the best!

Greene Hunt Plumbers was referred to me by a neighbor, who was very pleased with their services. I called Greene Hunt for an estimate of the work that needed to be done and the owner was able to come that same day. Our home had old metal water pipes underneath and we had a bad leak where a pipe had burst. Greene Hunt replaced all of those old pipes with new PVC pipes. They did a fantastic job and now the water pressure is so much better in our home. The workers were very knowledgeable and courteous, and the work was neatly done. We are so very pleased with the outcome and we have recommended them to others as well. They are now my official plumbing company!

Excellent service ! Great consultation, everyone I spoke with here was very professional and very informative , they took the time to explain everything and I did not feel like they were taking advantage , their pricing was also very fair , and Bill I believe was the one that came to my house , was right on time and did a great job servicing my water heater , and while talking to him I mentioned a small issue I was having and he took some extra time and looked at my issue and resolved it and was upfront about the charge for it and was very fair ! I would highly recommend using them !

Totally overpriced and took advantage of our immediate need. This guy is a liar.

Had a problem with our sewage line Saturday night and by Sunday morning we had Justin out to fix the issue. He was professional, explained everything clearly, was kind, and COVID safe. We appreciate how quickly he was able to fix the issue so we could go back to enjoying our Sunday.

I was suggested to use them multiple times in the neighborhood app and I'm glad I did. These guys are the best! Professional, friendly, and they deliver what they promise! They helped me out of a nightmare, new home situation. Not to mention, they gave me tips and helped educate my clueless self. I highly recommend G&H!!! Customer for life.

I’m the owner of a property management company here in the Triangle and Greene Hunt is my go to plumbing company for my personal home, my rental homes, and the properties I manage for others. Many of the other property managers at my company also love and use GH as their go to plumbing company. I’ve worked with numerous plumbers throughout the 10 years I’ve been active in real estate and what I like about Greene Hunt is the quality of work they provide (they know what they’re doing), their communication (they are always upfront and proactive to call when something in the scope of work/price has changed which is not common among trades people), their timeliness and their professionalism with my clients, my tenants, and me. However, the most telling hurdle in relationships of any kind (personal or business) is how people react when things don’t go according to plan. I had GH install a pump for a tankless water heater and the pump they purchased turned out to be faulty. When I notified them that the pump had gone kaput after only a month of use, they immediately came out to assess the issue, and ordered and installed a new (different brand) pump within a week (no questions or extra charges on my end). I love a company that stands by their work and goes above and beyond to treat their customers well and that’s GH in a nutshell.

I highly recommend Greene Hunt for straightforward, high quality work. They are great at responding to questions and giving options. They have a completed a variety of projects at my business and home, and I'll call them again without reservation when I need to.

These guys are great. They always take time to explain everything they are doing. I never feel like I’m getting upcharged, they do great work and are prompt. Just overall great people that are knowledgeable and do a great job.

Quality work. On time, accurate estimate.

I’m really impressed with Greene Hunt and would absolutely recommend them for any job.

We had a pretty big job and needed our entire house two story home repiped, a new water heater, and new toilets installed. We had a few people come out and decided to go with Greene Hunt because of the care Archie took when he first came out and how easy it was to communicate with him.

We had a pretty big crew out for two days doing the repiping and stuff and they were all great. Like I said, it was a big job, but they were respectful of our property, efficient, friendly, neat, and did quality work. I felt comfortable enough with the crew that I left them alone at the house for a few hours while I ran errands.

Really glad I went with Greene Hunt. They did fantastic work, finished on time, and Archie and the crew at our house were all fantastic.

A friend recommended Greene Hunt when we needed to replace our sewer main. Archie was the only plumber we talked to that took the time to explain how he was going to route the new sewer line and how big of a trench he would need to dig in the yard. His team was professional and left everything in better shape then we expected. Since then we've used Greene Hunt for a few additional small items and been happy with the results.