Best in Dallas TX

Frank was great! Cleared my kitchen drain in 10min, explained job process thoroughly! Definitely using Mr. Rooter again!

I chose Atlas due to the positive online reviews. My experience was a little different. About 3 weeks ago they came out and diagnosed a faulty gas valve in my residential water heater. During the eval they told me the water heater was 7 years old and the part was out of warranty. I pointed to the pressure relief valve and asked what they thought about that valve’s condition. Was told it was fine. I was given a verbal price of $350 to repair the gas valve. I approved the work.An hour or so later they finished the work and presented a bill for almost $600 with $375 being the price of the part. When I questioned the amount the plumber told me “the part cost more than I thought”. So I paid the bill and they left.I did some research and this gas valve can be purchased online for $125. I know they cannot but parts online, but hard to believe it costs 3Xs the online price.A week later I called Atlas hoping to get an owner or manager to discuss this bait/switch pricing. Instead of an owner they connected me back to the same plumber who came to my house who then told me I misunderstood and when he said “$350” he was only talking about the price of the part. So why did he tell me “the part cost more than I thought” to justify charging almost double what he quoted. To be fair he did offer to refund some of my money because we don’t want unhappy customers”.But the reason I am writing this I because on 9/2/19 I noticed a pencil sized stream of water coming from the pressure relief valve overflow line. Yep, the same valve I was told was okay just 2 weeks ago. A little online research shows it is recommended to test the valve annually and change it every 5 years. He knew the unit was 7 years old, AND I specifically asked about the valve. He should have recommended changing the valve while he was here. So instead of playing another $600 I repaired the faulty pressure relief valve myself.The good: the gas valve was apparently properly installed and the water is hot again. The not so good: bait/switch pricing; poor dispute resolution practices; lack of knowledge about pressure relief valve service intervals. Verdict: I will not be using Atlas in the future.

I had a leak from the kitchen faucet. The tech was so helpful and thorough with his assessment and recommendation.

Steve, Vaughn and Josh were professional. All job was completed on time They were respectful and answered any questions I had. endorse them.

Insurance required us to install an automatic water shut off. I contacted on a Friday they arrived out gave us an estimate and arrived out the following Wednesday to install. Devan was helpful, clean, professional and got us exactly what we needed!

Junior was amazing definitely got the job done

He was thoughtful and thorough! He explained what he was going to do. Showed me the prices and what it would cost. He did great! I would endorse this company to anyone.

Thank you to Zane Larmen & Jordan who came out today to work on my HVAC system. They did a wonderful job cleaning and making sure everything was working properly. They answered all my questions as well. My husband and I are new home owners, very grateful we found Milestone to help with all our home upkeep needs. Definitely will continue to use Milestone, they have the most professional, kind and knowledgeable people working for them like Zane & Jordan!

Plumbing 101 of DFW is local, professional and expeditious in their response. Joe is also a philanthropic leader in his community. Call them, you won’t be sorry.

FTR Service Company did a great job installing my garbage disposal. The technician was thorough and even gave me tips on how to keep it running smoothly.

Have been using Walker for years and will always use them. Friendly and pricing is decent for services.

We have required a plumber twice this year. Luckily we found Daz Plumbing. They are very professional and will explain what they are doing and what they will need to do to fix.

Cliff and Parker were excellent HVAC technicians. Cliff completely explained the trouble and gave solutions on how it could be fixed. I appreciate Cliff being well informed ,knowledgeable and confident in his job. I would endorse Cliff and Parker ! Great Service!

They show up on time, do great work and have great communication. And not to mention that everyone at this company are just wonderful down to earth people.

Great customer service and a company that truly cares about their clients.

I had an emergency and when I called, they arrived the same day. After a representative arrived; I was told that they'd send someone else out the next day who specialized in steam pipes (or something like that). Well I received a call afterwards saying they would send someone else out that same evening. He came and the work was completed the next day (yesterday 1/28/20). They were professional and took into account that I didn't have heat so there were a sense of urgency and consideration on their part. The overall experience was a good one and kept my stress level down. I will be using them again soon.

Baker brothers has been amazing! We are always able to get someone to come service needs asap (usually same day) and of all different hours. They’re always super friendly, knowledgeable & helpful explaining the cause and provide multiple options with quotes. Highly recommend! You won’t regret it.

Best plumbing company by far! They are professional, and willing to go above and beyond. We called them out about our hot water not turning off in the spare bathroom shower. After he took it apart he was able to clean out the calcium buildup and saved us a TON of money!