Best Toilet Installation in Columbus OH

They were fast and professional. I appreciate the way John was sure I understood what my problem was and how they would fix it before they started.

I dreaded the search for a plumber and I put it off for weeks. I had been gouged by big name franchises in the past. I picked G&M because the initials matched my mom's maiden name. What a lucky pick!!!
Troy was very professional and skilled. My chihuahua is a good judge of character, and they got along famously. Their plumbers dont work on commission, so Troy was efficient and thorough without trying to pad his hours or upsell me. I am very happy with Troy and G&M. I will use them again in the future and I highly recommend that you do also. It will be a wise decision for your wallet and peace of mind.

Our technician, Nathan, was great. Clean getting in and out, informative with what needed done, thorough with assessing issue, and recommendations to keep sewer line clean. Excellent experience with Roto Rooter.

They schedule quickly and come out usually within one day, have never upsold me anything and do what they say when they say.

If you want to do what's best for your property and not just take the cheapest price you hear, then this is the company you want. They replaced and upgraded our water service line. They were thoughtful and deliberate about the repair, and took the time to explain what is best, why, and how it will be done.

We had our water service line break just 2 years after having it repaired. I interviewed (got estimates from) 5 companies for this job. These guys weren't the cheapest, but considering the improvements they gave us, I think they were the absolute best deal! These guys where the only ones who actually measured the depth of my water line and it was too shallow (above the frost line). That's probably the cause of our line breaking twice. I was worried about digging up the yard since we are planning to sell this year, so they used a directional bore and left the yard intact. They excavated the hole at the street with a hydrovac and back filled with fresh soil, perfect for seeding. They scoped the sewer line and found that the bore would be in danger of hitting it, so they moved the service line over to run parallel to the sewer line and to square off with the street connection. This had 2 advantages: using only a single roll of copper (our original line was over 100ft from the street connection), and it removed the risk of hitting the sewer line. They were quick, organized, communicative, and didn't leave a mess anywhere.

In the end we upgraded to a single copper line with no couplers in the ground, installed at the correct depth, squared off to the street, and our yard is in great shape, all at the same price some companies wanted to dig up our whole yard and put in a longer line at too shallow a depth. And they wore masks (covid); not everyone will do that. And it's a family owned company. I couldn't ask for anything more!

They do everything from leaky faucets to new construction. I highly recommend this company.

Brian was knowledgeable and professional and provided service timely

Very prompt and unclogged my toilet in less than 10 minutes. Also gave me preventive advice. Will call again in the future.

Very professional team. Great for emergency services and always willing to help out. Have used this company in commercial applications and they are great. Highly recommend!

Several trips out and my drain is still clogged. They have lost a customer.

At the end of the week at the end of what was definitely a long work day and while training a colleague Aaron was professional, efficient, straight forward and even advised me on other potential issues outside of the original job scope. Terrific experience, I’ll definitely use Mr. Rooter again. Thanks! -Bill

My husband and I called for a week, no one ever came, and no one returned my calls or my husband's. I took my business elsewhere.

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Sterling replaced my existing 1/2” Id galvanized steel pipes with 3/8” and 1/4” plastic pipes and connectors. Claimed it was apples to apples exchange. I lost all my delivery and pressure. He never secured my outdoor spicket to my foundation, put one shut off in the wrong place and completely eliminated 2 other shut offs to my hot water tank. He removed my grounding line to my electrical panel box and never returned to hook it up. I called him for a year to get these issues resolved and he never answered my phone calls. Worst contractor and experience I ever had in my life.

I have been a customer of Accurate Plumbing for over 10 years. Each time I move to a new house I keep them as my plumber. They have always been great to work with. I have called them numerous times in a panic. Every time they have replaced or repaired the faulty item. They have replaced my faucets, hot water tanks and toilets. They are a very honest company!! They also employ the best plumber in town, Mike. Mike is do knowledgeable that other plumbers ask his opinion. You definitely can’t go wrong using Accurate Plumbing.

They are wonderful! I would highly recommend them.

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Very professional, quick work. They did the procedure 2x, after listening to water drain/not liking how it sounded. I also got a 10% discount.

Very quick and profession 10/10 recommend

Water line was leaking in my bathroom, under the floor. They were professional, on time, fixed the leak and even installed my vanity at no extra charge. Highly recommend, great service!