Best Water Line in Columbus OH

I manage Eastpointe Ridge Apartments and we use Plumbing & Drain Professionals anytime we need them. Normally, we call them worst case scenario and each time they have been here quickly and their techs are very knowledgeable!! Its hard to find a company that runs the way they do and with the people they have working. They are great!!

He immediately accessed the problem (toilet backed up into tub) went to basement and opened the (elbow bend) part. Found plastic pop out piece from setting up toilet 2 yrs earlier, from another company. That was the best experience, cleaned bathroom, no nasty smell (still disinfected) and the price (drum roll) $106.00. I was impelled to give a tip!!
Cheapest plumber that does excellent work.
Have to give them 2 thumbs up!!!

Sure no extra charge for service at any time…that’s because they never show up!! They Never showed up and I had to keep calling in to get updates.I call in at 7:00am to make an appointment to have a clogged drain looked at. They made myappointment for between 3:00 and 5:00.4:17pm - I miss a call and the message just tells me to call back the 800 number4:19pm - I call in and they tell me the technician was running behind…totally understandable!6:44pm I call in and after being on hold for several minutes, the lady tells me the technician is on a job but will call me back within 5 minutes.NO CALL7:56pm I call in again. This time my call is forwarded and keeps ringing. This time a gentleman answers and tells me to hold on while he radios the technician. He gets back on the phone and says he’ll be another hour or two. When I say it’ll be too late, he replied, “Well, sir. After 3pm, there’s only one technician in your area.” But he said it like I should just know that. Doesn’t really want to help. When I ask when the first appointment is for the following day he tells me between 8:00 and 12:00. But when I asked if I could be the very first appointment, he said that was. (But what if they don’t get there until 12? Does that mean the technician does t start until noon?)End rant - bottom line…no help. Didn’t even want to try and help. I sure hope they monitor those calls. The way it sounds, they don’t want anyone to call them. How dare anyone have a drain clog up!! As if we want to call…

I am very impressed with how quickly Sheri was able to get me scheduled with Technician, Chris who was very professional, knowledgeable, and courteous. He diagnosed the problems immediately and fixed the issue on the spot. Highly recommend!

I reached out for help with a plumbing issue, and I was impressed by their responsiveness, professionalism and quality of service. Overall I had a great experience.

Chris was super knowledgeable and gave me options and upfront pricing and was not pushy. I felt comfortable with his expertise and his work was clean ans very professional.

Fast, friendly and knowledgeable.

I called this company because I needed a faucet replaced, they were quick in getting the quote, they also were late both the times they showed up to my house and they didn't bother to inform you that they were running late. Then when the faucet was replaced in the bathtub, I noticed that the caulking was already cracking so I called them, and they have been ignoring my calls and not showing up twice as they promised. They charged my a $195 for this and I am getting frustrated because I can't even get a hold of anyone.

There was a mix up with scheduling, but they came back at the scheduled time, and with a smile on their faces! Highly recommended!

Continually throws bandaid solutions at the problem without fixing the root cause.

Mitch W. was absolutely awesome! Not only were they extremely quick to respond, he quoted a very fair price and then performed the work efficiently and completely. He explained exactly what he was going to do, then answered all the questions that I had. He even offered to stick around while I finished up the rest of my project while he was awaiting his next job.Since this was an unplanned “emergency” call, it really could not have gone any better. I called on a Saturday at 12:30pm, they arrived by 1pm and were finished by 1:45! It was a very positive experience and I will be a return customer the next time I DIY myself into an issue.

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

Thank you A-Sterling Plumbing. I’ve never had a pipe burst on me and I was really unsure of what to expect. I appreciate how thoroughly you explained everything to me and walked me through everything you were doing. Also, thank you for the follow-up phone call the next day. That shows me you really do care. There’s no doubt that if I have a plumbing issue in the future, I’ll be reaching out to you! (I hope I don’t but I’m sure it’ll happen eventually!). Thanks again!

These guys were great. Plumber just left, got a new garbage disposal installed for a great price. 300 below some places. Plus, they were able to get in 3 days before the scheduled appointment. Would highly recommend.

I am beyond pleased with the service I received from Jesse of Plumbing One. I had a leaky custom faucet, which I didn't realize was custom, and had a frustrating time trying to buy a replacement. Jesse told me EXACTLY what I needed and was patient with me during this process--and wasted service call. Not only do I have a nice, new faucet, he told me what to buy when I thought I needed to replace 3 bathroom faucets due to the mineral build-up from the water where I live (Blacklick, Oh). All I needed to stop the water from spraying all over were faucet aerator inserts. He could have easily had me buy faucets I didn't need. He also identified a knocking sound in my water pipes, which I have had tested by my Township, at Jesse's suggestion. I need a water pressure reducing valve which I have learned, due to change in the water system prior to our moving here, is covered by the Township. I would have NEVER known where to begin with a situation such as this; let alone determine what it was causing it. I'll be calling Plumbing One and requesting for Jesse AGAIN. Great customer service and they don't try to rip you off! It's nice to know there are still businesses like this!

Used them several times. Always prompt, courteous, and prices are great.

If you are using anybody else, you are an idiot. Fast, fair and responsive. I called and they were here within 20 minutes. Showed me the problems, told me what they would do to fix them, and fixed them. This is my first call at this house, and used them twice before at my old house, always the same, great.

Best in the business. Friendly and flexible. Highly recommended.

Chuck and his team did several projects for me and were always top notch with service, communication, value, and always punctual. The guys were not just there to do our projects but to show they actually cared about us! I’ll never hire another company in the Columbus area!