Best Toilet Repair in Columbus OH

Outstanding company. Fast response and clean quality work. Highly recommend.

Very good place to work and grow

I was experiencing issues with my sump pump and had Roto-Rooter come out to look at it. The first technician said the check valve was faulty and replaced it. The issue I was experiencing was not resolved when he was replaced the valve. A field technician came out and said lines were clear and were blocked. Scheduled a master plumber and he came out the following day but the sump pump did not do what it has been doing for the last week. The master plumber said it appeared things were working but couldn’t confirm since the sump pump was not making the gurgling sounds or constantly running as it has been. Said to monitor and call back if it started. The next day the sump pump began to constantly recycle the water again so I called Roto-Rooter again and was luckily sent the same master plumber. Kudos to Chris B. for fixing my issue. Went above and beyond to make things right! Highly recommend Roto-Rooter and the services of Chris B.

Dylan and another tech ( bad with names sorry) came to look at a leak and ended up replacing my water heater at my request. They did a great job and were very professional and polite. They replaced my gas water heater and finished with a leak test, to which I was glad to see they were careful and thorough. Couldn't have been happier with their service. Would definitely recommend and will use again in the future. Great job!!

I reached out for help with a plumbing issue, and I was impressed by their responsiveness, professionalism and quality of service. Overall I had a great experience.

These guys are awesome. The online scheduling is easy and quick to use. We scheduled on Saturday and they were available on Monday. Chase came out, gave us the estimate, and quickly installed the drain that we needed for our washing machine all within 2 hours. He answered all of our questions, made sure everything worked perfectly, and cleaned up. Thanks Chase!

Broken downspout. The guys who came out to fix it were friendly, professional, and very thorough. I’d have those guys back for any future plumbing problems for sure.

Drain Master is my go-to for anything plumbing they're always quick to respond and prices are very reasonable

I've had three different technicians come out on separate occasions and all of them were very knowledgeable ,polite and seem to care about my problems

I have a big tree in my front yard and the roots continuously get into the main line so I have to call them out a couple times a year to clear the line until I can get the drain permanently repaired

Each time I called they came out the same day or the very next day and took care of the problem very quickly
They did a great job cleaning up after themselves and they carry a lot of common parts on their truck so they can fix Minor details while they're there

Excellent service got the job done quick well worth the money I suggest you go to them great customer service I got the job done quick and professionally 10000% good

Arrived promptly when promised and was knowledgeable. We thought we had a water heater leak, but he diagnosed the problem as sewer backup. He offered options and followed our requests in to minimize costs. Greatly appreciated!

Great service and fast response. Highly recommend!

Thanks for coming to my rescue in the middle of the night! this was the 5th place i called before finding someone available. I would highly recommend their services.

Fantastic company that provides quality service!

We have used this company multiple times and they are always professional, friendly and on time. Prices are very reasonable too. Thanks for the great service!

They determined we had a clog in our downspout line, excavated it and replaced pipe. Super nice techs. We will call them back

Was having a panic attack thinking it was the roots from a tree in my mainline and I was going to half to have a backhoe come out in my backyard for three grand. Guy came out and told me that 90% of the time this machine takes care of it and to calm down and not panic. He was right and pulled out a lot of roots from my main line and got it totally clear. then he told me what to buy at Home Depot and Lowe's once every month or two to stop the routes from growing in my line. So not only did he keep me calm but he fixed the problem and then told me how to prevent the problem from reoccurring. I have a friend from Roto router who I went to high school with who was going to charge me $375 for the Exact same thing that this company did for $205 exactly. It kind of upset me when I found out rotor router gets paid off of commission and that I wasn't getting a deal from them but my so-called friend was making a couple hundred off of me. These guys were complete strangers and did me better than people I have known my whole life. I have an older house and I'm sure problems will reoccur especially with cast iron pipes but I am a Benjamin Franklin Plumbing customer for life or at least as long as they are around nothing short of amazing.

I called them based on past experience from 2009. This time, I had two guys show up and tell me my drain line was clogged. Yeah, like I did not already know this. I would think if you specialize in drain clearing then you would a least recommend a solution to a drainage problem. I suggest you contact someone else.

Great experience from start to finish I will be using them from now on.

terrible communication and did not follow through with commitment.