Best Toilet Repair in Columbus OH

The technician( Patrick) showed up and looked at our problem, another company was trying to charge us over 10K to tear up our basement and “ fix” our problem. Patrick carefully explained to my wife and I what was going on and that we did not have an emergency on our hands. His honesty and integrity saved up a lot of money and stress. We will be lifelong customers.

Needed a professional plumber called G&M. Appreciated the straightforward pricing structure, the friendly call agent and plumber. Will use again next time needed. Took bids from a few other firms, some never even showed up while others weren't on time, was happy to use G&M with their quality product and competitive pricing.

Had a impairment on May 26 2022 removal of drywall and laminate flooring of upstairs bathroom and basement. . My complaint is to mitigation damage removal process damaging area that didn't need to get removed. Stay away from this company!

I had a Very Bad Experience. Guy wasn't do anything and giving me $900-1000 quote for changing a thermo couple or completely replace the two heaters for $3571.00.The guy came and he looked my heater unit(just 10 minutes) and simply sitting in the van for 25-35 minutes. Finally he charged me $100 for overtime call out. I never suggest this company to anyone and call again.

Great service. Thanks for an easy process.

Michael was very courteous and worked quickly. He took pictures of the piping under our kitchen sink and showed me how it had been incorrectly installed by a previous owner of our house. He replaced all of it and it looks great. He also replaced our disposal and pointed out where it was corroding and leaking. Then he cleaned up which I really appreciated.

I called Roto Rooter after a DIY went very wrong. Robert and Jonathan arrived within an hour. They were polite, explained everything that they were doing and, most importantly, fixed my shower faucet very quickly. I can't say enough about them - they saved my weekend :)

They showed up when they said they were going to and they did a great job. I Would recommend them to anybody . Great to work with!!

Chris was so diligent in making my repair. Had many delays in attempt to have water shut off to my condo. Chris was always on time and pleasant in dealing with a situation over which he had no control. He worked quicky and was very professional. I would definately recommend using the services of this business!

Hot water tank went out on a Saturday they came out on a Sunday! Fantastic job.

We had the Service People come to our home to fix various leaking faucets and a toilet through our home warranty. The faucets were not fixed, though the wax ring replacement for the toilet held (the only thing worth a one star rating). Plus with each service call that we had to make, because they didn't fix the initial problem properly, they over charged us on our deductible. So, in the end, we paid extra to get gypped.

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

Called first thing in the morning for a shower valve repair and they were able to send someone out straight away, which was unexpected but nice. Mike Jr. Showed up a short time later and replaced a shower valve quickly and efficiently, all is back to normal now. Service was fast and at a reasonable cost - very pleased with this company and will surely use them for additional plumbing projects.

I had Jacob and Mark out this morning to fix a leak I had with a water filter tank. He fixed the problem quickly, cleaned up the area and they even gave us a senior discount. I couldn't be more pleased with the experience and would not hesitate to use them again.

Great, fast service, fair prices. I can not more highly recommend this business!
I've been meaning to leave this review for over a year, but better late than never! During a huge storm here in Columbus, when we later learned that thousands of people had sump pump failure and basement flooding, ours began to flood around 11 in the evening. When we contacted Benjamin Franklin, they were at our house in less than an hour, even though it was nearly midnight by that point. The gentleman turned out to be the owner, who had been working nonstop all evening and said he'd probably continue to work until the early hours of the AM. Still he was polite and professional, and worked quickly. He showed us what had failed and explained how he was replacing/repairing things, and then, he waved his after-hours fee without us even asking.
The next day, I noticed that when the sump pump finished each cycle, there was a hissing sound, and small amount of water escaping from the seal. I called, and they were again out very quickly and fixed it for no additional charge. We've yet to need a plumber again, but we will undoubtedly be calling them when the time comes.

Always get the job done, best price in town

We had an emergency that needed taken care of. Hesson came out at 9pm and did a great job!

Everything started off great per usual. Then there were three straight days with no call, no show, call the office and get an excuse as to why the technician couldn’t be out that day. We had a large scope of work which included roughing in plumbing. They placed the shower faucet on the wrong wall which I had to ask to be corrected mid-job. The toilet flange is 9.5” from the wall. If you can find me a toilet that will fit, I’ll consider taking this review down. We eventually got sick of getting the run around and stopped working with them. They became very responsive when it came time to collect payment to which they were asking for the full contracted amount. They did maybe half of the work that was originally agreed upon. Needless to say, I wouldn’t recommend this company to anyone.