Best Toilet Installation in Columbus OH

This company is amazing at what they do! I will never use another plumbing company. They came after hours from home whenever we needed them to for our kitchen leak. I would 110% recommend to anyone!!

Peter just left my house and I could not be more satisfied with his ability, professionalism, and friendliness. The price was also well under what I was worried about. I will be going to G&M for any future plumbing needs!

Our water heater died on a Friday night and we thought we would be stuck until Monday. We called Roto-Rooter Saturday morning and not only did they come out that morning, there were no extra charges for weekend/after hours. Brian was our technician and he replaced the water heater and installed a pan with a drain pipe that leads right to our sump pump. No worries about a future flood...like we had with the old heater. Outstanding and highly recommended.

Great techs!!!

We hired Fritz Baumann to replace a faucet in our kitchen. We live out of state, so we tried to be sure and hire someone trustworthy. Before okaying the installation, I tried to be make sure I understood the cost of the work and the faucet to make sure it was affordable. I was told there is an $80 service fee and $70 an hour for work, so it would be $150. I asked the cost of the faucet and I was told it would be under $200. So with this information I assumed the cost of the work would be $300-$350. The next day I saw on our bank card statement we had been charged a lot more than this. After working with Fritz Baumann I have learned a few things you probably could benefit from knowing.

1. There is an $80 service fee. It DOES NOT go toward labor.

2. The work is $70 an hour, regardless how much of the hour you use. There is no prorating.

3. They will mark up the faucet and parts, which I know is common practice. However, I didn't expect $70. I was told by Fritz Baumann it costs more because it is higher quality. I spoke with Moen and that is NOT the case. If the faucet has the same model number it is EXACT the same as what you can purchase at a home store.

A positive for this company is I believe they do good work and responded quickly. However, I asked to speak to the owner (or manager?) and he didn't call me back for three days. When we spoke my goal was to let him know how the communication I had when setting up the service could have been improved. As an owner of a business I assumed he'd want to know how to improve service to future customers. Unfortunately, he kept telling me they had told me all the above on the phone, which wasn't the case. That was exactly what I was trying to communicate. He told me how they have thousands of happy customers, but I told him they had lost us. His response was, I don't mind losing customers I don't want to work for. Well, that sealed the deal for me. I wasn't ugly and didn't raise my voice on the call. Just simply wanted to let them know how they could improve their communication to avoid customers being surprised by a large bill. But I guess he's pretty confident they've got a good thing going and don't need customers. Sadly, we will not be using this company in the future.

We had an exterior gas line added for two Natural Gas Grills. The Team did an excellent job from start to finish. They cleaned up before they left and made sure we were satisfied with their workmanship. We will definitely call Apex first for any plumbing projects!

Luther was very informative and professional.

Charlie at Drain Master did a great job installing my hot water tank.
Fast and efficient service and was completely reasonable

My appointment was from 10am thru noon arrival. Tech arrived at 3pm. ARS should have called me with update. I had to call them twice. The tech was polite and professional. He's named Nathan. I really like him - good guy; he's both competent and pleasant.

Bill was very professional great attitude. Bill assessed the situation made a plan and proceeded. No fooling around, needed to rooter 2 different pipes,he let us know about charges ahead of doing any work. Thanks Bill Great Service!!

Matt was extremely knowledgeable and professional. Highly recommend and would use again.

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn't show, well, I'll let the public decide. It's my opinion that the customer should beware. One reviewer stated they lost their home over this company!

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

Good plumbing company does a lot of new construction

Tom and JD came out to take care of the clog that has been haunting us for years in our tub. They were super cool and down to earth and offered great advise. Very professional, friendly. Made it very comfortable to have them do work. I would hire these guys and this company for future projects and future issues.
Thanks again Tom and JD.
Paul and Frances

Very helpful and did a great job. James was very patient with me and my 95 year old mother. Thank you for your help and service.

CPR did a excellent job. They were super easy to work with and the job was a 10/10! Great Company with integrity. I highly recommend. May God continue to bless this company. Tons of respect for them and the work they do! Make sure to reach out to Tony and CPR.

We have worked with Dave on a few projects. He is always friendly, knowledgable, and willing to adapt to our needs and budget considerations. Dave is very responsive to our inquiries and provides timely updates on his arrival status. I would highly recommend Hesson plumbing. Great local business!

Chuck and the whole team were amazing. We had our water line in the front year break on a Sunday. Chuck personally came over to make sure that we were in a good spot and took care of the immediate needs. He and the team were at my home on Monday morning to get to work and stayed late to ensure they fixed the problem. The team was very personable and made sure we understood everything they were doing throughout the process. Highly recommend and will use them again if I have another need.