Best Plumbing Issues in Columbus OH

I had a drain in my basement that was backing up every time I ran my washing machine or flushed the toilet. It was absolutely disgusting! I called on a Sunday around 3pm and they were out within 1 hour. The gentleman who arrived was very knowledgeable and assessed the situation and gave me options. About an hour and a half later everything was fixed, he even hosed down the floor where all the sewer drainage was in the basement to make it easier to clean. I was recommended this company and I will 100% use them again in the future if any issues arise. Thank you soooo much for being available and resolving my issue!

Arthur was friendly, not overbearing. He quickly shared his observations and delineated potential liability ($ and aesthetic) but was upbeat and positive. This Waterworks job cost me 1/3 of my mental estimate (this wasn't my first plumbing rodeo), and if I regretfully need a plumber in the future, I will be contacting Waterworks again. Top-notch folks, good company values.

Unfortunately, our office had a clog after hours. We originally contacted another plumber to snake the drain, but they recommended the drain be jetted. They gave us a quote which we felt was pretty high and were only able to schedule someone in the morning. We decided to call around and found DrainMaster. They were able to send someone out within the hour and jet our pipes for a fraction of the cost.

Would definitely recommend.

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a cumulative week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

The best plumbers in the state of Ohio.

Called first thing in the morning for a shower valve repair and they were able to send someone out straight away, which was unexpected but nice. Mike Jr. Showed up a short time later and replaced a shower valve quickly and efficiently, all is back to normal now. Service was fast and at a reasonable cost - very pleased with this company and will surely use them for additional plumbing projects.

I’ve use this company many times and they are always on time, professional, polite and have great quality work. I always call them because they are so reliable. I highly recommend them for personal or business plumbing services. Totally a five star business!

Thank goodness for Gary and Al. I had three plumbing companies take one glance at my leak in my laundry room and quote me thousands of dollars for a repair that would have torn up my flooring and be major work. Gary and Al came and poked around to find out the source of the leak (the other guys didn't try looking around) and they found a condensate line leaking and all it needed was a simple fix to stop the leaking, no tearing up my floor. I'm so thankful for Gary and Al to take the time to find the problem rather than trying to sell me on a costly replacement of piping and other items that didn't need to be replaced, not to mention major work of tearing up my floor and forcing me to have to fix tile on my own.

Thank you so much Gary and Al!

PS. Don't use Apex plumbing, they will lie and say your water meter is running and try to sell you on major upgrades you don't need.

Great experience with them. On time, great communication and the price was better than others I contacted.

Best repair service we've ever received! Mike was here in under an hour! So friendly and informative! We will definitely recommend and use their services in the future. Very impressed with the call ahead text messages. Very reasonably priced. We couldn't ask for better service! Jason & Jessica Harris. Columbus.

Filled out the online form at 10pm and had a response from Tim in my inbox by 7am the next morning. Had an appointment to come out the following day. Appreciated the quick response. Pat, the installer, was very friendly and professional. Pricing was fair and would highly recommend to others.

Flush Drains were excellent when I contacted them. They sent a plumber to my house right away. We are more than happy with their plumbing service and the cost of it.

Very professional had them install my water heater was very quick and clean process will definitely recommend them to others.

Great service! Arrived as expected and did the repair in a very short period of time. High quality work!

We have been trying to solve a severe water pressure problem in our primary shower for years. No one could figure it out. Cliff was the third plumber to tackle it. It was tough at first but Cliff persisted and figured it out. It wasn’t easy but now we have full pressure. Worth every penny. Cliff is pleasant, professional and an expert in plumbing and repair. Thanks Cliff!

Awsome. Does work for my property and always exceed expectations. 100/10

Came across very professional in terms of ability and knowledge, but proved equally friendly and helpful. Was very fair and transparent in cost allocation and was able to explain and further my understanding of how my own plumbing worked and any possible challenges I would face in the future due to my homes age and set up. Would recommend to anyone and will definitely be using his services in the future.

I had a gas leak that was detected. I was told by one company it was only one leak and it was actually three. It was quite the job to find the third and to repair them all. This company is honest, thorough and SOOOOO kind!! The price was beyond fair and I can't thank them enough for their assistance and generosity!! They touched my heart! ❤️