Best Installation / Replacement in Columbus OH

Christian did an outstanding job when we called G & M for clogged drain repair. He was on time, courteous, explained everything he did and charged a reasonable price. We'll ask for him the next time.

Plumbers were great, but issue was not fixed. Had sewage backing up the same day they were out. Called to have them come back, and was going to be charged ANOTHER $600.

Received excellent customer service from Kim and excellent tech service from Matt. Very knowledgeable about what needed repaired and provided recommendations for the other vanities. Would highly recommend Waterworks for your plumbing needs!

I have never experienced such poor customer service from a company. And from the owner no less. If you want a company to stand by its work, don't use Fritz Bauman. We had called the company back after a leak continued. They would not leave without collecting $150 and no work was done. If I could leave no stars, I would. They don't stand by their work and so unprofessional when trying to work things out.

$200 to put a new float valve in a toilet (just to see if that solves problem or if we really need a new toilet), and $200 to unscrew a faucet in water pipe to washing machine and screw in a new faucet. We chose to not due repairs but to have visit be free estimate only.

Robert was very professional and took care of our issue. Thank you!

Best sewer hose product out there. Nothing else comes close. Simple and much cleaner to use than any other. Well Made and well thought out.

My water heater broke overnight and after getting a quote the next morning, ARS was able to install a new unit by mid afternoon. Of course it was pricey for a rapid turnaround and some copper piping work, but after the install, the techs did a run through with me so I knew how everything worked and made sure to answer any questions I had.

What began as a small repair, or so I thought, turned out to be a major project. My house is nearly 70 years old and still had almost all it's original plumbing except the hot water heater, which was 28 years old, if you can believe it. Now everything is new and under warranty. Since I have plans to sell my house in the next few years, I have a great deal of satisfaction knowing everything is new and will not give me any problems, and that I know I'm passing on a good home to whoever buys it.I think every single Mr. Rooter team member was in my home at some time during the week the repairs were being done. Each and every team member was polite and took time to make sure I understood what, and WHY these repairs were being done.I only have one negative comment to make. I am very time conscientious, and just really impatient. If you are thinking of doing business with Mr. Rooter, keep this in mind...they will be late (hours, not minutes), every day, but they will work their buts off once they get there.

Matt came to our property to assist with a main sewage line issue. We had let him know what the problem was before he arrived (day before and morning of the job). He didn’t show up with the proper tools to complete the job and stunk of alcohol. He was very smug and arrogant and talked down to my boyfriend. He was clearly there to collect his hourly pay for no work completed.

Dale came out to assess a problem I was having with a hot water heater.

He went ahead and gave me several options that would fix the problem to ensure I could pick what best fit my budget.

After careful consideration, I decided to fully replace my hot water heater. Dale and the gentleman who came installed it all within the space of a few hours, cleaned up after themselves. The were friendly, arrived on time and did an excellent job. It's so great to have hot water again! I couldn't recommend them enough.

More like ‘inaccurate’ plumbing.
Outdoor spigot fix. First guy that came out, Jim, was the rudest,most unprofessional repairman I’ve ever been around.
Refused to take his shoes off to come in the house bc he wears ‘arch supports.’
Fine just throw ur boot covers on.
‘I don’t have any.’
So apparently he thinks it’s ok to track mud and dirt and the outdoors all through one’s house.
Owner did call and apologize. Which was nice.
Different plumber came out and installed new spigot.
Great. Except the next day come to find out it’s been dripping.
All night.
And it sounds like someone is breaking rocks into gravel each time I turn it on.
A truly awful experience.

I had Jacob and Mark out this morning to fix a leak I had with a water filter tank. He fixed the problem quickly, cleaned up the area and they even gave us a senior discount. I couldn't be more pleased with the experience and would not hesitate to use them again.

Your employees need to start paying attention to private tow-away zones in the Short North and Italian Village. Next time, the van will be towed.

Huge re-pipe with the addition of an expansion tank, tank less water heater and water softener. All listed was done in 12hrs by David and Chris. Beyond pleased with the quality of work and products installed. They now have another customer for life!

Had a clogged sink pipe that needed to be professionally fixed. Trevor and his crew were great! They were professional, on time, honest and very straight forward. Would 100% recommend them to anyone who has plumbing needs!

MB Plumbing was on time and did an amazing job on our new hot water tank. Joe the Technician was friendly and very knowledgeable. I would highly recommend them for any of your plumbing needs!

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn't show, well, I'll let the public decide. It's my opinion that the customer should beware. One reviewer stated they lost their home over this company!