Best Hour Emergency Plumbing Service in Columbus OH

Fast, professional, straightforward service. They saved the day when we we were told we had to have our plumbing line repaired. They came in and were able to clean the line where the first guys couldn't! If you're told you need to repair and need to pay thousands of dollars, call Plumbing & Drain Professionals for a second honest opinion. Better yet, call them first!

Roto Rooter has saved us twice in the last 2 months. They came out quickly to replace our broken water heater that leaked all over, fixed the way it was set up and got our floor cleaned up quickly and efficiently. Our tank was broken when the new floor was put in and Roto Rooter came out within hours to fix it properly again. So very thankful to finally have a company we can trust to do the job correctly at anytime of the day or night, weekday or weekend.

Had the main water line in the house break on Sunday @ 5 am after calling 7 plumbers even though it took awhile Charlie was the first to call back & arrive before any others call back. 15 min fix & done! Expensive but it was a necessity. Charlie was great!

After this terrible experience, I would not recommend them if all other plumbing companies left Columbus. I had a sewer water back up at my home. I reached out to Roto-Rooter among other plumbers, but Roto-Rooter was the quickest to be able to get someone out there (so I thought). Dave P. showed up the next morning, but he was only there to take photos and measurements. I was told to sign here, here, and here. That the paperwork was saying they would be coming out to clear the clog and do the work. Dave said he would have his team out there either later that day or the next day to clear the clog and drain the water. This unfortunately was the start of the miscommunication. Roto-Rooter sent out folks on 3 separate occasions prior to Seth coming out. This equated to 3 days of my basement having standing water and 1.5 days of work missed. Dispatch sent Melinda, Shawn, Keith and a water management manager. Each time these folks told me they were not the right person to help and I'd be put back on the list. This is all with having the time of each of these folks being pushed back. For example, at 12:30pm, I was told my window was between 12-4pm...they didn't show until closer to 7:45pm. No communication other than I'm sorry but he is coming or dispatch is in Chicago but we've tried to explain to her that we are not the right person to help. Side note issue, my name and email were incorrect even after I confirmed my name several times. They had my name listed as Layla and an email I've never had even after confirming and providing Dave with my email.

Seth comes, clears the clog, and his supervisor confirmed the line is clear. I paid $716 for Seth's services. Almost 2 weeks later, I get a bill for over $13,600 for the removal of wood paneling, tile flooring, and taking a chair and two storage cabinets to the back of my house, and setting up dryers and dehumidifies (some of which weren't even powered on). Emily said that I was made aware of the estimate when I signed the paper work with Dave. That is a lie. Matter of fact, I asked Dave on numerous occasions where we stood with the estimate and was told we still don't have it yet. After speaking with the manager Rick, I have been told that unfortunately they can't do anything since my $13k invoice IS within their estimate window and they have my signature on file. If I knew that removing wall paneling and tile floors would cost almost $14K, I would had these damages removed by other means. Absolutely unacceptable from the inconvenience, lack of communication, and complete disregard for customer service practices. 0/10 DO NOT RECOMMEND

Matt is outstanding at what he does! He answered all of our questions and gave us options so we could choose how we wanted to proceed with repairs or replacement. We had a slab leak that had already been repaired but had started leaking again so we opted for complete replacement of our copper pipes to PEX. We also decided to have the pipes relocated to inside the walls instead of back under the concrete slab, so there was a lot of work to be done. Matt gave us a really fair price for the project and guaranteed the work for a full year. Kyle was the technician that completed this project for us and he was awesome! We had a few minor issues during the project and had to make some late night phone calls, and Matt was always available to answer questions and calm us down, he's very good at that because there's nothing that rattles his cage or ruffles his feathers! I can't say enough good things about this company, their work is outstanding and their prices are extremely fair. The Service People is now our go to for plumbing issues, and it should be yours too!

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Dale came out to assess a problem I was having with a hot water heater.

He went ahead and gave me several options that would fix the problem to ensure I could pick what best fit my budget.

After careful consideration, I decided to fully replace my hot water heater. Dale and the gentleman who came installed it all within the space of a few hours, cleaned up after themselves. The were friendly, arrived on time and did an excellent job. It's so great to have hot water again! I couldn't recommend them enough.

I found this business through recommendations of neighbors on Nextdoor. Scheduling is easy and quick. Their price is also quite fair. The first technician that came out did not install the faucet properly so I had to call them back. Next day, a more experienced technician Mike came to fix the issue and it worked. I think overall it is a fine experience but just depends on who they sent to your place to work.

I recently had a plumbing emergency at my house, so I called A Better Drain. Stacy Savage, the owner of the company, responded almost immediately, and he quickly diagnosed the problem and had the repair completed within a couple of hours. Mr. Savage was prompt, professional and he did a quality job at a fair and reasonable price. Should I be in need of a plumber again, my first call would be to A Better Drain.

Had to have a water heater replaced. They made it out the next day and it was installed and running the same day they came out. Very knowledgeable and professional technician. Would definitely use them again!

I always have a great experience with Calhoun! They are always the first plumbing company I call when I have a problem with my home or rental properties. Highly recommend them - professional and super easy to work with!

Miller Ranney is great! We recently moved into our home and have had several issues. Miller-Ranney is the company that has been contacted through our ABC Home Warranty. They have had to replace our sump pump and our sewage ejector pump. Each time they have come to our home, they have been great. They will definitely be our official plumbing company to contact with any plumbing issues. So professional. Really great and trustworthy.

I thought they were going to drain and flush my water heater as my plumber does. They didn’t. But they did get replacement part installed.

Flush Drains were excellent when I contacted them. They sent a plumber to my house right away. We are more than happy with their plumbing service and the cost of it.

Awsome. Does work for my property and always exceed expectations. 100/10

Fast the guys are great

Eddie is very knowledgeable, and will often beat out his competitors with pricing and options. He does what makes sense for the customer, and your plumbing needs. Gets the job done, well!

Our plumber showed up on time like they said they would. He was very friendly and told what was going with our tankless water heater. He had in up and going in a little over an hour. Didn't break the bank like other plumbers wanted to charge us.

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!