Best Hot Water in Columbus OH

Great company

Our water heater sprung a leak on Tuesday, and Mr. Rooter was here around an hour after I called to request service. The dispatcher sent an email informing us that our technician would be Torrey, and even included a photograph, something I found very reassuring and thoughtful. Torrey was absolutely outstanding- very polite, very careful about our home/not making messes, and happy to answer all of our questions. The quote he provided was so reasonable that I didn't feel any need to get other bids, and our new water heater was completely installed and everything was tidied up by lunchtime on Wednesday! Before he left, Torrey took the time to review the work he performed and the warranty, and to answer my questions about maintenance. It's only been a few days but the new water heater is working splendidly, far better than our old one had been since we bought our house.I'm no expert on plumbing, but I know how I like to be treated. I am very grateful for how Torrey and Mr. Rooter treated my home and family- he was even great with our dogs!- and if we need further service they'd absolutely be our first call. Five grateful stars!

Never returned my call

Tom was awesome and down to earth, best plumber i know! Also helped fix my front bumper, without me having to ask him! Very nice man!!!!!! Thank you Tom! Highly recommend!

Professional and helpful!

Gary was punctual and professional. He ended up spending several hours at my home, and did not rush through any of the work. Gary kept me updated about the work being done and the work needing to be done. And — the total cost was affordable. -much cheaper than what the company sent out by my home warranty company wanted to charge. I am very pleased with the service and will absolutely recommend him to others.

Reasonable price, excellent quality

They were quick to get me scheduled and upon arrival we showed him the issue and an hour later he let me know he fished. Did a quick walk through of work done and done. Very pleasant exp.

Excellent service.. Nate was great

Called late at night were here within an hour and did a great job! Thanks for everything!

Scott and I are from the same small-town area and both teach at the same college here in Columbus so I thought I could trust him to install new plumbing and a shower pan in a bathroom addition. Scott assured me when I asked that he would put the required cement under the shower pan when installing to stabilize it. He would schedule a date and time over and over, as he strung this work out for months, then not show and not call--again and again. I had to contact him each time after an hour or two went by with no show and he would respond hours later. Since he'd already started the work, I kept working with him. Once the shower pan was installed, he told me in no uncertain terms that he put in the required cement underlay, pointing out that he had to mix the cement even though he had a bad back and that he's been doing this for 30 years so he knows what he's doing. Later, I had to remove new shower tiles and the shower pan to find it had NO CEMENT under it, which is why it was creaking. During the plumbing install, I also awoke to a flooded bathroom the next morning and he had to come and repair his install. He asked me to pay him half part way through, and I did, even though it was taking months as he would be a no-show or come for an hour or two then leave. I checked for reviews online and could find no website and not a single review anywhere--until now, 1.5 years later. The only reviews I see now are from the past few weeks, so BUYER BEWARE. You cannot trust Scott. And I assume this review will get scrubbed like any past reviews about his astoundingly poor service and ability to lie and think nothing of it.

Building a new home and did an excellent job very professional and great work. Is one of the trades on the job I would recommend.

Hot water heater tank went out. Alex replaced it in a very professional and timely manner. Will use again if needed. Thanks so much!

First off, they are rated on Google 5 stars. There's a reason for that. First, they quoted me over the phone. Even when I wanted the tank moved and he needed to reroute plumbing lines. Secondly, he was attentive. Took care of the surroundings. Third, he showed up early. And then he got the work done in half the time. All together this is the only place in Columbus I will get a water heater from. Highly recommended.

The owner was very kind and professional! Highly recommend!

I was very pleased. Ecoplumbers was able to schedule me for the next day after I called. The gentleman that came was very professional and explained everything to me. Will definitely use them again and recommend them to friends!

Fraley Plumbing is top notch. He answers my calls quickly and has solved every problem I listed. He is kind, efficient, affordable and respectful of my home. I recommend him to everyone I know!

Aaron did a great job with the estimate and installation of my new water heater. He took his time to answer all of the questions and did not look like he was bothered by all the questions. A true professional.

Matt was at my house within 45 minutes. Very nice and professional.