Best Heat Pumps Heat Pump Repair in Columbus OH

These guys were great! Fair and reasonably priced, did a quality job, super friendly staff! They took care of my problem instead of trying to sell me on things I didnt need!

On a Sunday morning our sewer drain stopped up and water backed into our kitchen from the kitchen sink. Rotor Rooter was called and immediately responded. Unfortunately they could not repair on Sunday evening due to a broken router, but they were at our home first thing on Monday morning and immediately cleared our drains. I really like that they texted the name of our repairman and a time period for his arrival arrive. Additionally the repairman texted his arrival time when he was 30-45 minutes from us..

John Davis at The Waterworks is a saint!! We just moved into our new home and found an intense list of problems that our home inspector didn't catch. The previous owners/flippers did almost nothing properly. He showed up on time, was extremely helpful and professional, fixed EVERYTHING and even found some new problems and took care of them on the spot. I am incredibly thankful that he understood the assignment of helping us fix what we could without breaking our wallets and I will definitely be using the waterworks for any of our future plumbing needs.

Steve Baumann came to my house to give me an estimate for rewiring my gas fireplace. I wanted my fireplace to turn on and off using a remote control because I was uncomfortable using the key and starting the pilot. Steve took the time to teach me how to start my fireplace. In fact, he gave me step by step instructions and stayed until I felt comfortable that I could do it on my own. I'm so thankful to Steve and I'm so thankful to God for putting Steve in my path. Christianity is alive & well.

Mike was outstanding to deal with.
I know nothing about plumbing but he explained the situation so I could understand it.

I use drain masters on all of my plumbing needs. If I am in a pinch they will always call, and show up. They clean up any of their mess from work.

Matt was super helpful and really appreciate him coming out. Would recommend to anyone with plumbing needs!

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Sterling replaced my existing 1/2” Id galvanized steel pipes with 3/8” and 1/4” plastic pipes and connectors. Claimed it was apples to apples exchange. I lost all my delivery and pressure. He never secured my outdoor spicket to my foundation, put one shut off in the wrong place and completely eliminated 2 other shut offs to my hot water tank. He removed my grounding line to my electrical panel box and never returned to hook it up. I called him for a year to get these issues resolved and he never answered my phone calls. Worst contractor and experience I ever had in my life.

More like ‘inaccurate’ plumbing.
Outdoor spigot fix. First guy that came out, Jim, was the rudest,most unprofessional repairman I’ve ever been around.
Refused to take his shoes off to come in the house bc he wears ‘arch supports.’
Fine just throw ur boot covers on.
‘I don’t have any.’
So apparently he thinks it’s ok to track mud and dirt and the outdoors all through one’s house.
Owner did call and apologize. Which was nice.
Different plumber came out and installed new spigot.
Great. Except the next day come to find out it’s been dripping.
All night.
And it sounds like someone is breaking rocks into gravel each time I turn it on.
A truly awful experience.

We had Paul from Plumbing One do some work for us recently and he did a magnificent job. He was professional, personable, courteous and did quality work. We would definitely recommend this company.

We made an appointment to fix a bathtub faucet handle that had broken off. The two plumbers they said they did not have the part, would order it, and call us to set up an appointment once the part was received. Two weeks later, after not hearing from them, we called the office to inquire about the status and were were told it would be another two weeks for the part to arrive (1 month for a part????). Two weeks later, Benjamin Franklin Plumbing called us saying they had received the part, remember seeing it with your name on it, but can't find it anywhere. They' had to reorder it again. Finally, the part comes in and their fix was totally unacceptable. After waiting 1.5 months we now have one faucet handle that sits 1 inch higher than the other faucet handle. Won't pay them for this job! Won't call them again! Awful experience!

Company fixed water break in front yard, replaced line. They were on time and did a great job. Thank you for your service.

John was very reliable and solved the problem quickly. The young man with him was very attentive and helpful.

We had a small leak coming from our upstairs bathroom, their employee replaced the part and wax ring around the toilet, but DID NOT TIGHTEN the connection properly. This resulted in a much larger problem and leak than we had initially, and caused much more damage to our downstairs ceiling. We called the plumber immediately after explaining that something wasn't right, but he belittled my wife and basically blew her off three times. It was only when I called and insisted that he go back to check that he did, saw that he screwed up, and fixed it properly. Oh, and they refused to do anything about the damage to the ceiling below. With so many plumbers in the area, NEVER USE THIS COMPANY FOR ANYTHING.

I called McDermott Plumbing for a second estimate on a new water heater after getting a bad feeling from a high pressure sales pitch from Atlas Butler for a new water heater. Mike was very professional when inspecting the unit and gave an honest assessment about the cost to repair vs cost to replace. I ultimately went with installing a new water heater and the cost was about $500 less than Atlas Butler. Mike did a great job explaining everything and cleaning up afterward and I would definitely call again!

I know everyone likes to be liked, but the job is not complete and I have been sent three request to review you.
Please stop!

I have had the fortunate (or unfortunate, LOL) of using this company multiple times in the past year. They are quick, reasonable, and do not cost me my first born. Jobs are always done well, and they are always very courteous. Will definitely be using them again (and, most likely will!).