Best Clogged Shower in Columbus OH

Brandon was super
nice and very professional thanks Roto Rootter I am a happy customer he gets 5 stars.⭐️⭐️⭐️⭐️⭐️

Very responsive- were able to come out on a Saturday within a few hours of initial call. Gave 30-minute heads-up when they were coming out. We had a fairly big job and Mike worked hard to make sure things were resolved, even thought it was getting late on a Saturday. Mike walked us through our options and was able to replace our toilet and set us up for follow-up on some other issues. We were very grateful for MIke's help!

Amazing work and very professional. Thank you very much.

I was so appreciative of the professionalism, they couldn’t help with the problem, but were still very helpful in figuring out the source. The technician went above and beyond, finding standing water in the crawl space, that was the source of the sewer-like smell. (They were there because the smell was presumed to be a sump pump/sewer line issue). I’m very thankful for the level of service and would recommend this company to anyone.

Young man removed old refrig ice maker pipes. He told me what he was doing, did a check list, and made me feel that I got my moneys worth because it was very expensive. I will definately call them for all my plumbing.

Matt was extremely knowledgeable and professional. Highly recommend and would use again.

Buyer BEWARE. These guys are bad news. Got their jetter stuck in the sewer main out on city of Columbus property. It happens I get it and I offered to pay to have it dug up. The owner continued to delay delay delay. Had to hire another company come dig up the majority of it while the owner of a sterling comitted to removing the rest of it. Over a year later now, part of its still in the city main ready to disrupt plumbing flow for an entire cit block. Unprofessional….recommend extreme caution with these guys!

The Service Techs, Ron and his son were on time, courteous and professional. I will call on them for my family plumbing needs in the future. Sincerely, Wm R Costello

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Although I did not get the service done in the time I requested, I was assured that it would be done that same day and was contacted multiple times to keep me informed. Booby fixed the tub spout, was polite and informative.

They took care of my Emergency Plumbing PROBLEM the same day! Thanks guys.

Eric Spencer was great! I will be requesting him in the future.

I had Eddie out to repair a leaky waterline. He responded fast, came out diagnosed the problem and He was able to fix the leaks with no issues. He provided a great reliable service. I recommend Eddie and will be using his servies again for future any plumbing issues I may have.

Had PTI come thru last night. It was 2 servicers (I believe one guy was named Joe), super awesome guys. Explained the entire fix to me and were courteous and beyond friendly. Going to recommended PTI to all my friends

wow! I have used local plumbers in the past for my needs and need to say this is the BEST service I have ever had. The company and the plumber/technician that serviced my problem was not only quick but resolved my problem with class and efficiency. Excellent! 5 stars! Reasonable rate as well.

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

Phil was not only polite but also extremely knowledgeable. He walked me through the process step by step, and I received excellent customer service.