Best Main Water Line Repair in Columbus OH

John (owner) was very compassionate in the middle of the night and tried to walk me through what I could do before determining that I definitely needed a new shower valve - I damaged valve previously, trying to get very old stuck cartridge out.
They came next morning and fixed everything correctly - retrofitting to new style valve.
They were great (knowledgeable and professional employees) and more than reasonable for the amount of work required in my situation!

The service started out great with Andy and Manny but when the camera guy came to take photos of the clear downspout he never reconnected the downspout and left me with a big mess nor did i ever receive the photos.

Brandon was amazing. He was punctual, conscientious, and caring. He made sure every detail was taken care of. He was true to his word. Great experience. I’m already recommending him and Waterworks.

Angel helped me at every turn, working hard to the best service he could while looking to provide me with the best choice financially. Determined to fix a problematic shower and got it done! Would use them again

The rep was friendly, did a great job

Drainmaster has been nothing but professonial, courteous, and reliable. Their communication and customer service are very much appreciated. I highly reccommend using their services.

He was polite and efficient. Good job ?

Quick, polite, professional service that completed the job as it should have been completed with the last two service providers I hired.

I can't speek highly enough about my experience with Mr. Rooter Plumbing of Columbus! I caused an issue with a bathroom drain while remodeling and it was an emergency situation on a Sunday evening. I called three other local companies and not a single one answered the phone. I found Mr. Rooter on line, gave them a call, and an actual person answered the phone. The said they would have a technician there within an hour and sent me a photo of the person who would be arriving. The technician actually showed up early and was extremely professional and knowledgeable. They fixed the issue and did so without extra fees for afterhours service. Keenan and Corey were both great and did an amazing job.

Guys were professional, knowledgeable and reasonable on their rates. We will definitely use this company for all plumbing repairs in the future.

Plumbing One is the only place that we call for plumbing assistance! Prior to finding them, we had other plumbers tell us that they could not do the type of work that we were requesting. Thankfully, we found Plumbing One, and they have been more than helpful every time we have needed them. They have great plumbers who do excellent work at reasonable prices. We highly recommend this business.

Great experience! Easy to get appointment. Staff are polite. Arrived on time worked quickly and did a great job.

Very professional, quick work. They did the procedure 2x, after listening to water drain/not liking how it sounded. I also got a 10% discount.

The gentleman were so great got my drain out so I could continue my project.

On time and works quickly! I've had him out to fix a leaking toilet seal, my leaking shower and replacing washing machine valves. He answered all my questions and was thorough in testing his work after it was completed.

Best plumbing company in Columbus. Installed Commercial three compartments sinks and grease trap interceptor. We called many plumbing company but this one is the best one. They give us really best deal on price. This company is licensed and bonded. Audie and Grant are the best. I will definitely recommend to others.

Great team, great communications, great service great value. Highly recommend.

*I gave 1-star because he did show up.

I am a ♿ed Veteran of 2-wars. I served during Operation Desert Storm 1991& Operation Enduring Freedom 2011-2012.

I have been trying to use the VA HISA Grant to repair my bathroom and their staff Estimate Master Plumber Tommy has on (2) seperate visits to my home failed to provide me with a written estimate. I believe it is because he wants to meet directly with the VA staff that oversees the Grant program so that he can have direct access to the Goose that lays the golden ?. I have had to apply for this Grant now 4-times due to my declining health.

I will be making a report to the local authorities. Because, of his deceitful business practices. I can't move forward with my repairs unless I have an accurate estimate that addressed underlying plumbing issues and any other recommendations that can be validated by health and safety needs.

I must now start over which means requesting a medical referral from my primary care provider at the VA. I have two surgeries scheduled this month and early spring. I was awarded the maximum Grant amount. Calhoun Plumbing advertise online as being a Veteran friendly business but that has not been my experience when dealing with Tommy.

I went online just to see if there was any chance that Tommy was right about having to speak directly with the VA Grant coordinator. So, I spoke to the person listed on my application packet after he left. I also performed a Google search concerning the VA HISA grant. Tommy was wrong and after dealing with him on 2-seperate ocasions for the same issue. I was more depressed, frustrated and I even felt hated and humiliated. Because, he came into my home on false pretenses. His real motive was to make business connections with the VA in order to score profits and brownie points with the Owner of Calhoun Plumbing.

Tommy’s motives lost the company thousands of dollars. The Company has placed way too much power in this man's hands. I can clearly see who is running things at Calhoun Plumbing. No employee or Business is above the Law. I simply scheduled for him to provide me with an estimate. However, once I told him about the VA Grant application process and that my deadline had been extended to accommodate his estimate it was like my previous experience with him.

The fact is that I became invisible to him. Women and minorities don’t like being treated as invisible and what they have to say doesn’t count and that’s how I felt when he emailed me back requesting the VA staff members contact information. I missed my deadline and once again Tommy became the “gatekeeper” preventing me from turning in my application for the Grant to repair my bathroom. The basis for the Grant is Medical necessity just like a referral to physical therapy, medication or surgery. The fact that Tommy is out doing this to clients is inexcusable the same as if I take a medical prescription to the pharmacy. A pharmacist will only consult with the doctor if there is something wrong with the prescription. I know because that was my job both military & civilian.

Someone at Calhoun Plumbing needs to reign him in and there needs to be more accountability for the appointments that he is going out on representing Calhoun Plumbing starting with him corresponding with clients using his personal email. Calhoun Plumbing needs to match the emails & any written estimates up with the appointments scheduler. Calhoun Plumbing needs to set up a business email so there is oversight. As I stated I will be making a report with pictures of the condition that he left me in for that past 2-years. The VA HISA grant is only approved based on the Veterans Service Connected disability which means I qualify due to combat related injuries.

So, thanks Calhoun Plumbing you will be hearing from the authorities. I am going to make it a priority. Because I have a feeling that I am not the only customer that has been treated in this manner.

Truthfully,

Melanise Nixon